Questions

Objet : Formulaires PDF interactifs — absence de synchronisation inter-pages et de JavaScript dans Acrobat Reader pour iPad Bonjour,Nous concevons des formulaires PDF interactifs professionnels (questionnaires de diagnostic) destinés à être remplis au stylet sur iPad, dans Adobe Acrobat Reader.Nous rencontrons une limitation bloquante, spécifique à Acrobat Reader sur iPadOS. Trois mécanismes standard du format PDF, qui fonctionnent parfaitement sur Acrobat pour Mac/Windows et sur le lecteur natif d'Apple (Aperçu / PDFKit), ne sont pas pris en charge sur Acrobat Reader iPad :Champs de formulaire partagés (plusieurs widgets portant le même nom de champ) : lorsqu'une case est cochée sur une page, le widget correspondant situé sur une autre page n'est pas réactualisé. La valeur du champ est pourtant bien enregistrée ; seul l'affichage du widget d'une autre page reste figé. JavaScript de formulaire : les scripts de calcul, les actions de champ (MouseUp), et les scripts d'ouverture de docume

Why are non of the features working during my 7 day free trial? 

I can’t use the app to combine files, organize pages, or other things because it says I’m a free user. I’ve been a paid subscriber for years!! Sometimes, but not always, if I log out of my account and log back in things are back to normal. This bug needs to be fixed ASAP.

I cannot fill a form

Rád bych reklamoval Vaši aplikaci z důvodu nefunkčnosti. Nechápu, jak je možné, že vyžadujete platbu za funkce, které pak vůbec nefungují! Už tři dny se mi komprimují a také převádí obyčejné malé PDF na docx.! 

For the last 3 months I have been receiving a US$19.99 charge on my credit card. I have no Adobe subscriptions and have never subscribed to any paid services. Please assist in having this charge stopped on my card. 

I have already purchased the subscription of Rs. 2600/- (one year).But Adobe application on mobile asked me to take the subscription again.What can I do now?

Hi everyone,We are using the latest version of Adobe Acrobat Reader on our company iPads running iPadOS 26.5.When a user receives a PDF attachment in the native Mail app and chooses to open it in Adobe Acrobat Reader, the PDF opens correctly and appears in the Recents tab, just as it did in previous versions of both Acrobat and iPadOS.However, on iPadOS 26.5, as soon as the user leaves Acrobat (the app does not need to be closed, simply sending it to the background is enough), the PDF disappears from the Recents tab. When the user returns to Acrobat, the document is no longer available.At the moment, the only workaround is to save every PDF to the iPad (Files or another local location) before opening it in Acrobat.Is Adobe aware of this issue? Is it a known compatibility problem with iPadOS 26.5, or is there a setting or workaround that would allow PDFs opened directly from Mail to remain available after Acrobat is backgrounded?

Good day. I am kindly asking for your consideration for a refund of my subscription of your Pro version of the app. I forgot to cancel the 7-day free trial before it ends. My Gcash was charged with the amount of ₱1,624.00 as the 1 year subscription of the app.  I understand that it is not easy to make a refund decision immediately but I hope to be considered as I am still a student and I can't afford to make such huge amount of purchase. I really am hoping to be refunded as I need the money for my tuition fee for my college studies. I have no means to purchase such huge amount of money. I really need the money for my studies. I just forgot to cancel before the free trial ends. Please help me with the refund. I can't afford that amount and accidentally purchased the 1 year subscription and forgot to cancel the free trial. Google Play won't allow me to refund that's why I am humbly asking ffor your consideration. Attached below are proofs of payment and purc

I installed the app and used it for literally 2 min and I am charged now.  I never received free trial.  

Jak dlouho potrvá komprimace souboru 387 MB ? Čekám už dva dny a stále se jen kolečko točí a nic..proč to nejde? Proč stále nemám soubor dokončený?

Jak dlouho potrvá komprimace souboru 387 MB ?Jak poznám kolik času zbývá do dokončení ??

Is there a way to disable Generative AI within Adobe Acrobat Reader on Intune managed iOS and Android devices?Documentation I’ve been able to find on available App Configuration hasn’t been updated since 2023:Intune Deployments — Acrobat Mobile App DeploymentSame problem can be solved on Windows with a Regkey edit - Disable the AI Assistant on all Organization | Community

Quero cancelar a assinatura ativa. Já tentei cancelar mulheres de vezes porém não cancelaram. Não me aparece a opção de cancelar, e ficam me cobrando

I recently downloaded Adobe Acrobat, but the software won’t open so I can see downloaded pdf’s. 

Hello I also paid twice now for my mobile subscription  this month and it still says I'm a free user. What happening? Help resolve 

Hello,When I try to fill&sign a pdf on my ipad or mobile I get a read only message.There are no restrictions or privacy settings from the document sender.I have the latest Acrobat Pro version.My ipad has latest op version.Please advise.Thanks 

When combining files it takes much to long to combine it’s almost been 24 hours. I have off loaded the app, made sure it’s updated, deleted files and ensured I had space, and closed the app on my IPhone. However it still will not complete the combination. What else should I do? Why is this occurring? 

I just paid for my annual subscription, but I still appear as a free-tier user. What should I do?

En junio del 2026 pagué 69.99 por la suscripción de un año y siempre me pone problema para usar la aplicación.  Ya me lo han descontado 2 veces y aún así no funciona, dice en la aplicación que tome la prueba gratis pero por qué si ya pagué ? Otras veces dice que está paga la suscripción pero muestra un error. Necesito el reintegro del dinero 

The scanner feature on my app to create new scans no longer works

I have lost all my Adobe pdf files in my mobile phone, can I recover it? 

I've gone to Preferences and turned off Generative AI in Acrobat..But the App keeps asking me to turn it on when downloading a PDF File.  How can I disable the AI feature once and for all?  I turned it off for a reason...I don't want or need AI help with these PDF FILES. 

Ich habe meine Datei in Adobe gelöscht, und leider wurde sie auch aus dem Speicher meines Handys gelöscht.Kann ich sie jetzt wiederherstellen?

Excruciating pain