Questions

Or must I delete and resend?  Can I change my default from Order Entered to Any Order so I don't have these issues?  I send board minutes that are time sensitive and must expedite.  Thanks for your help!

I can’t believe I can find the answer to this because it seems like such an obvious and simple question but apparently it’s never been answered in the community board. Whenever I send a document for signatures I have to reinvent the wheel as far as email addresses go. This can’t be correct there must be an auto populate feature. Can someone please help me?

Hello!I have a client who had to sign and initial in several places. For some reason, it won't let them complete it. The document is saying there is one field remaining but they are unable to access it so they can sign. Any thoughts on how to coach them through it? I would rather not remake the document. Thank you!

Hello, may I know how can I enable the "More Fields" which includes File Attachments and Hyperlinks on my Adobe Account, please?

I have adobe sign issues when downloading completed documents.  They must be in a PDF-A format so that they can be e-filed with the e-portal of the State of Florida.  The conversion as suggested by support is time-consuming and cumbersome.  Does anyone have any experience in this process.  Did not have this problem with other e-sign companies.

Just received a new enterprise license for Adobe Sign. When I intially tried to log in, it would take me to Adobe Acrobat. I tried the link in a different browser but the result was the same. After working with Adobe Support (archived my account) I was instructed to have my admin add the license back to my account. I now receive an email that states I have multiple accounts and that I need to change my email or archive my old account. When I click to archive the old account, I receive an error message. I have wasted a solid two hours today on this issue and am still unable to send out contracts. 

I currently have Adobe Sign for Enterprise and wish to cancel my subscription. However, i need to be able to access the audit trail even though i have cancelled my subscription. Where would this be stored or how could i access this after cancellation?

Does anyone know if it is possible for a whole team (up to 50 staff) to send documents to be signed via a generic email address, rather than a named one? (e.g. HR@company.com rather than JoeBloggs@company.com)    We would like the team to send and receive from a team mailbox, rather than have recipients receive individual work email addresses. All of the documents could then be controlled and accessed via the shared mailbox.   Is this possible?

Example: Two managing directors have to sign a document and a third person receives the signed document automatically? Is this possible by Adobe Sign?

Is it possible to add the signature date to the document, after its been signed? Ive got a text field on the first page that was missed (wasnt designated required), and it needs the Signature Date added. I cant edit post-sgnature of course, but just want the date it was signed in Adobe to show on Page 1. Normally in another electronic sig platform, I would just print to PDF and  Edit PDF, and type it in, however AdobeSign technology prevents that. Help! Thank you in advance.  

Looking for a developer to create API from Streak to Adobe Sign. 

I am unable to use adobe sign. I keep receiving a message to contact the support. I have the Adobe Acrobat Pro DC account  

A vacation request web form can be filled out by employees in several departments. After an employee signs, the request should be signed as approved by a supervisor. Only the employee knows for certain who the supervisor is. Can this situation be accommodated in Sign? 

Hi Hausa Cinema, I saw that you signed up for Adobe today!

Can you please let me know which plan has the features of advanced form fields for adobe sign. I want to use file attachment feature which is currently unavailable for me. Suggest me the plan that has the feature of file attachment

We do safety meetings and I need to have everyone in attendance sign off on the information covered. Employees are not permitted to have their phones on them so I need everyone to sign off on the same tablet. Is there an easy way to make this happen in docusign?

Hello,I made a template for my company's Master Service Agreement. Before I send the agreement to my client, I need to fill in 4 lines with my company info. I included a screenshot (it's the data to the right). I made the template, then went to Dashboard > Send from Library (select a document > My Document > (my template) ). Then I filled in the recipient (my client's email address), then checked the box, "Preview & Add Signature Fields."This option allows me to add fields, change colors, etc.. but it does not actually allow me to fill in my own company info before I send the document to the client.How do I add my own company data to the document before it is sent to the client? I found a video, but the interface looks nothing like the cloud interface I'm using in Chrome.Thanks

Hi Community,   I am evaluating the Enterprise Trial to see if it will fit our business needs. We generate engineering drawings that must be signed by specific people and issued to externally from our organisation for various purposes.   When testing the split document after signing function, I discovered that the multipe files that were initially submitted are returned after signing with a different filename. The Agreement Name is used as the outputed filename with a suffix of "part" nth number of files uploaed plus the audit report. So for 2 files uploaded, the signing process returns 3 files, ie. "Agreement Name (part 1) -signed" and "Agreement Name (part 2) -signed" are the uploaded files and "Agreement Name (part 3) -signed" is the audit report. It is very important to our process that the filenames remain unchanged through the signing process.   Is there a way to use the split document function and reatin the original uploaded filenames? The whole reason

When you put a contract through the adobe signature process, the candidate receives a final copy. There are 2 versions one with a link in the body of the email that doesn't have the audit trail and there is also a copy attached. The attached version has an audit trail with the emails of all parties who have signed the contract and we do not want the candidate to be able to see this - how do we disable this?Thank you

 I've noticed a recent change to the sender interface.When I start preparing documents to send for signing, I can only add ONE document. I can then add more documents in the step where I add the recipients. Most of the time I have multiple documents, can we please change the initial step to allow multiple documents?I have three images hopefully attached - two of them show the new first step only allows one document. Then the third image shows where I can add additional documents.My plan is Acrobat Pro DC (includes web Acrobat Sign)

I'm wondering if anyone else is noticing that the creator is no longer receiving a copy of an executed agreement. I'm not finding it in my spam, but I missed a signed document from six days ago and did not receive an email when another contract was signed today.  What has changed?  

To paint the picture: I have a web form which is lengthy and has several fields. This is so a link to the form can be posted on a group webpage for potential signers from the general public can access it. For this type of document, sometimes the signer delegates filling out the fields to a preparer , or a preparer initiates filling out the document before sending to the signer for sign-off. To add this functionality, I added a checkbox that the signer could check so the appropriate signature fields would becomes visible if the signer is also the person preparing the form or if a preparer is filling out the form, they would leave the checkbox unchecked and then delegate signer responsibilities to the signer. Unfortunately, the form is being marked as "signed and filed" after a preparer fills out the form - without the signer filling it out. To break it down, there are 2 scenarios for completing the form:scenario 1: user 1 is the signer and completes the formscenario 2: user 1 is a

ALL of the documents that we are sending now are being marked as junk mail OR spam no matter the recipient's email provider: @8395988, @10215394, @AOL, @yahoo, etc. We use this platform to send Power of Attorney documents to new clients and it presents an unprofessional appearance if we have to tell them to check their junk mail folder to find the form from us.  We also should not have to email them in advance to tell them to add this email to their safe sender list so that they will receive it...although we've tried that as well and it is still routing messages to junk/spam folders. We have changed the sender name (under My Profile), but the email echosign@echosign.com that is the sending email appears to be the issue.  You are providing a service (at a fee) to send documents to people for signature and your email server has been flagged as having a high spam rating. It is your responsibility to clear your spam score so that

I signed a document but need to edit it.  How do I do it?

Like title says, changed primary email on my adobe account then sent a contract out for signature - but the confirmation went to the old email. Additionally, if I try to access Adobe Sign from my browser, I get the following error (see attached).