Questions

I tried to sync my desktop app to my adobe scan and all my scans on my iOS disappeared.I can only see the ones I viewed under recent and those ones even aren't on the cloud storage.So there's nothing on the scan app and nothing on my desktop adobe. All gone!

Hi, I'm going crazy with this Pringting notification from Adobe Scan App.  What is "click the gear icon" means?  How do you do this?  I tried to put my finger onthe notification and slide it up and nothing happens. Am I doing it wrong?

I don't want any of my data or property stored outside my control. This is a real problem for security and NDA compliance. 

https://m.facebook.com/login/checkpoint/ Ergün 🤖 Avcı,🇹🇷 <ergunGrafikAmimar@windons.com>1 saat sonra silinmelerini engellemek için pano öğelerini sabitleyin 

ネットワーク　学内wifi端末　Google　Pixel7a今年に入って学校が始まったため、AdobeScanでpdf化して課題を提出しようとしましたが、なぜかファイルが壊れてしまい提出できません。他のpdf化アプリでpdf化したものは問題なく提出できたため原因はAdobeScanだと思います。

Recently, after i scanned the file, the file could not be saved.

  

Hi I do not see any of my scanned documents in the app, it just simply disappeared. Can you please help me restore, I am not able to see them in cloud either. There is only few recent documents and couple of documents of year 2023

Hi, i was using the app and accessing the documents I scanned as well as copiiing the files to my mac via airdrop. After I opened a Folder of the filed in the adobe scanned app. Out of nowhere all files where viped off of the account. Not in the deleeting History. Nowhere.About 50 files are missing. please help.Malte

Is it possible for Adobe Premium Scan App to access photos in album? iOS 18.4.1. adobe scan Version 25.03.18

Can't delete a file with a lock symbol. 

Hallo community, bin neu hier, deshalb eine vielleicht triviale Frage: Ich benutze die kostenfreie Adobe Scan App mit iPhone. Ich kann scannen, mehrere Seiten scannen, speichern, umbenennen etc. Alles soweit prima! Aber wo in aller Welt starte ich einen neuen (!) Scan? Als work around schließe ich immer die App und starte sie dann neu. Danke für Eure Hilfe.

Purchased the app for 1 year only four days before. Whenever i save the file after modification, getting the error as "Adobe scan quite unexpectedly"Couldn't able to proceed further. Kindly resolve the issue if not pls refund my amount.Attaching the screenshot  Thanks 

I have been an Adobe Scan user for a couple of years and love it! Today I am no longer able to email myself the scans. I have an iPhone.i rebooted the phone with no luck. Looked for app updates and there are none. Deleted and reinstalled the app and still no luck. Any suggestions???

Hello, I accidentally uninstalled Acrobat Reader from my Android Samsung Ultra S24 Phone & got my heart stopped for a minute when I just realized it !!! I cudnt see any of my saved documents !! I cannot imagine runn8ng around to get all those back from all those departments in India!!! It's very important. I don't even remember how many, what titles etc., Moreover, I am not fluent in these apps, computers etc., Someone taught me basics & I was following to use it !!  PLEASE.... CAN SOMEONE HELP ME ? PLEASE.....

I have already subscribed to adobe scan, yet my service is not active. Why?

Hello,Please assist me with sharing a folder or multiple scans. I'm ok with a download all option as well. I have many different scanned files that need to be shared at once and see no option to complete the task. Please advise.  

How to Adobe Scan pdf to computer from android phone?

Allo j'ai acheté depuis longtemps cette application mais depuis mon nouveau cellular , je ne peux scanner plus de 3 pages .. what is going on  .. est.ce qu'ils ont changes les conditions dutilisations 

How to delete file? Error message is Unable to delete Adobe Scan 3 Apr 2025 (1).pdf.

U did pay the money for 1 year and yet the application is still asking for the renewal ..I'm attaching the deducted amount. Please do needful . Thank you  

I have been trying to download my folder with 700+ documents unto my desktop but it just gives me an error message saying that the folder may have been removed and cannot be downloaded but it clearly isn't since it's still on my scan folder. Image provided below, has anyone have a solution to this?

**UPDATE: It works now. To my knowledge, I did nothing different. I had a spare moment and decided to try yet again and was successful. It is working fine now.** I downloaded Adobe Scan earlier this week but cannot get it to email anything I scan. I have tried to share a link, send a copy, and email directly. I have turned my phone on and off and uninstalled and reinstalled the app. I have looked at other posts on this topic in the community and still can't make it work. iPhone 6siOS 13.3Adobe Scan Version 19.11.12 What can I do? Thanks.

I have been using Adobe Scan on iOS for the past 3–4 years and upgraded to premium today.1. All my 40+ scans from 2020–2025 (until yesterday) have disappeared.2. My storage has not increased (it keeps showing a notification: “Hold on tight… we are increasing your storage. Check in a few minutes” for the past couple of hours).3. The Restore Subscription button is not working.I have tried logging into my account on other devices, but the issue persists. Can someone help me recover my lost files?