Questions

Attempting to scan a book (side-by-side) via mobile phone.   Works fine until accessed on the laptop for editing.   On the laptop (cloud), the 30 page file has been duplicated, pages are out of sequence in some places and upside down.   When attempting to edit (delete dupes, right-side photos, etc.) it performs the function but then I get an error message when trying to save the revised file.   Can anyone comment on what to do?

Today I used Adobe Scan on the iPhone to scan artwork that was too large to fit in my scanner. The scan came out well but I could not upload my file to Adobe Cloud. I finally gave up and sucessfully sent the file to DropBox. I'm still waiting for Adobe Scan to upload the file. There is nothing in my Adobe Scan folder more recent than 2023.It was impossible to rename the file or to exit loops to offering to scan more pages. Adobe Scan's imaging performance is excellent but the app hampered by a bad interface. As an Adobe CC subscriber, I wish that Scan functioned even minimally better within the Adobe ecosytem.

I have a subscription but now to use scan it's asking for another "premium" subscription.It says I don't have one but it got payment in February. 

I work for a county government department in California, and we were exploring the idea of using our MDM solution to push APKs to mobile devices. Is it possible to download the Adobe Scan APK to distribute it thusly?Thanks,--Robert Huss

I changed more phone.I continue to use same account.The documents that were stored on earlier phone are not available on new phone.How can I retrieve the old documents ?

How can I export all scanned pdf file to computer? Please send the steps as well solution.

Like others here on the forum I've lost all the scanned documents I had scanned with theAdobe Scan app. They where store on the Adobe Cloud which now is completely empty.  What happened? Are you not suppose to trust you firmware? // Very disappointed 

Files in adobe storage missing between July 24 to sep 24 pls help to retrieve 

I searched the forum and saw lots of related questions, but I didn't find any solution. All my files in the document cloud disappeared and I could not see anything, no recent files, no scans. I can log into https://acrobat.adobe.com/link/documents/files/, but nothing shows in the "Your Documents" tab. Moreover, the lower left corner showed 0 GB of 0 GB usedNaN% On my old Android phone, I can see all my files as thumbnails but I cannot download any them. 

Hi I noticed all my scans disappeared from the Adobe scan app. All but my latest scan which was a couple days ago. I can't find them anywhere . How do I restore the scans?  Aren't they saved somewhere ?

I had purchased the premium subscription and it keeps popping up with an error after what seemed like the purchase took. I really need to be able to use this asap. How do I fix this? 

Before the most recent update in Adobe, Ibwas able to fill out forms and now my subscription went up and I'm unable to do that simple task. Please help!Ana 

Adobobe scan uugulamasını kullanıyorum ancak Son sayfa boş olarak çıkıyor sürekli 

I am a free user of Adobe Scan. I have opened my app this morning and for a second I was able to see what appeared to be most of my files. however, now when I open the app I can only see three files. All from August 2024, however any files before this are completely gone. Even on Acrobat in the "shared by you" folder it appears as if I have never shared a file when I definitely have. It is like all existence of me using this app has completely gone.I have logged into acrobat and they are not there, I have tried the deleted files they are not there. This is my only account, it is also the same email as my Apple ID. please help me locate all of my scans.  

i am subscribed and billed the 13th each month . It shows my active subscription on Google Play since I'm logged in that way. But the premium features and editing is not available it keeps telling me to subscribe and if I click subscribe again it says I'm already subscribed! But it won't work! Makes no sense for all this. I pay $9.99 a month and can't use the feature and I can't contact customer service. I've tried uninstall and reinstall and it won't work either. Any help please?!???

I’ve been using Adobe Scan for a while and really love it! However, I occasionally run into an issue that feels a bit inconvenient. After modifying a file, if I want to scan additional documents and insert them after a specific page, the new scan automatically moves to the last page, requiring me to manually reorder it. This process is time-consuming. Aside from that, everything else is great!

current affairs

Bonjour J'utilise Adobe scan depuis pas mal de temps et j'aimerai savoir si il est possible d'importer des fichiers numériques reçues par mail ou présent sur un téléphone pour les inclure à cette application?Et si ce n'est pas le cas est-ce possible d'intégrer cette fonctionnalité lors d'une prochaine mise à jour?

I scanned an old book on Android phone for the first time with Adobe Scan 🥇 🤗📱. After scanning 100 pages on first third batch of pages, I paused and experimented with OCR. I realized it would have been helpful to use a naming convention for the files but didn’t set one up earlier. During the OCR experiment (second batch), a large PDF started uploading, and I couldn’t find a way to stop or cancel the upload. The app isn't that intuïtive what's going on what sequence. Since it was a big file, it took a long time to finish and drained my battery. I’d like to suggest adding a feature to manage uploads, such as the ability to pause, cancel (or prioritize them). This would be especially helpful for users working with large files or when uploads begin unintentionally. It would also save time and battery life. I really appreciate the app and all the features it offers! Adding this functionality would make it even better for users like me. Thank you f

Adobe Scan suddenly stopped working in my Samsung galaxy 8 +tablet. Please help in resolving the issue.. 

Hello, when I send a PDF it sends from my Gmail account. It used to always send from my yahoo account. I would prefer for my files to be sent from my yahoo account. Is there a way to change this in the app settings? Thank you.

I run a small business interested in implementing a portal to Adobe Scan for the purposes of scanning and uploading artwork. Is this a realistic expecation for this SDK? We have gone over the documentation, but there are not any references to image scanning that we could find. Thanks in advance!

I am trying to merge 100 documents that I've scanned individually and I should be able to according to what my understanding of our plan is I paid the most you could possibly have the biggest plan and yet I can't do this I was told I had to upgrade in order to be able to I know yes I have logged out and logged back in and done all that and it still comes up like I'm not paying for anything but yet it shows the right name of the company of our company can anyone tell me why I should keep paying for this if it's not going to work I'm sorry I'm frustrated can someone just help me

Good day. I tried your premium plan for free for a week, but it doesn't suit me. They charged my bank card without asking if I wanted to continue using it. I'm asking for a refund because I don't want to use the app.