Solved

포토샵 무료체험 사용 후 플랜이 자동 연장이 된다는걸 모르는 상태에서 해지된 신용카드로 플랜이 강제로 결제되었습니다 무료체험은 프로그램을 다운받은 당일에 체험 후 이용하지 않았고 이후 무료체험시 등록되었던 신용카드는 다른 카드로 교체되어 해지된 상태였는데 무료체험 후 약 한달이 지난 금일 해지된 카드로 해외결제가 승인되었다는 문자를 보고 강제로 결제가 되었다는 사실을 알게되었습니다.카드사에 연락하니 어도비에서 무승인 청구로 결제를 시도했다는 답변을 받았습니다. 금일 플랜 취소를 하였고 무료체험 기간 후 한번도 사용하지 않은 프로그램의 결제 금액에 대한 환불 요청드립니다. 이곳에서 환불요청이 되지 않는다면, 환불 문의/요청을 할 수 있는 곳의 링크/방법 또는 연락처를 기재해 주시기 바랍니다.이러한 건과 관련하여 공정거래위원회의 시정권고와 방송통신위원회의 벌금이 부과되었던 것으로 알고 있습니다. 환불 문의/요청에 대한 대응이 적절하지 않은 경우 공정거래위원회에 문의를 해보고자 합니다.

무료체험이 21일부로 끝이나서 20일에 구독취소를 했는데 카드에서 결제가 되어버렸네요.환불요청 드립니다.  

10월 21일 12시 34분 에프터 이펙트 46200원 플랜을 결제 했으나 프로그램이 활성화가 되지 않아 사용이 불가한 상태입니다. ai어시스턴트에 문의해봐도 활성화된 플랜이 없다는 답변만  받고있습니다. 평일 9시-18시에 상담원 연결 이외에 다른 방법으로 환불 혹은 플랜 활성화가 힘든가요?

카카오페이로 결제해서 돈은 빠져나갔는데로그인 계속해봐도 결제 내역은 없고, 프로그램 활성화는 안 돼서 쓸 수가 없고도대체 뭐가 문제인지 계속 홈페이지 들락날락했는데 여기 오니까 저랑 같은 상황인 분들이 많네요.거래확인증 있으니까 제발 고쳐주시던지 환불해주세요.돈은 냈는데 왜 쓸 수가 없습니까? 빠른 처리 부탁드립니다.

또 새벽에 자동 결제되었어요  취소해주세요   * 모더레이터에 의해 개인 정보가 삭제 되었습니다.

Looking at some old information, I noticed that the Adobe Premiere 2025 version is facing an Intel QuickSync problem. I think it's been 4 or 5 months, how is this problem being solved now?Please tell me the nearest alternative between the two.1. Better way (no use of Intel QuickSync)2. Intel Quick Sync is still good for certain conditions And some users said that with the Nvidia 5000 series, there could be a world where you don't have to use Intel's CPUs. I wonder if this information is true. 

O photoshop está muito lento, como se não estivesse usando GPU. Não é problema de Suavidade, o Traçado aparece se teletransportando quando uso a mesa digitalizadora ou o mouse. já defini a Ernegia do noptebook para o máximo de desempenho, todos os outros app funcionam perfeitamente como o Adobe Fresco e o Illustrator.AS configurações do meu notebook.intel i7 11th 1185G7 Placa de vídeo Iris Xe40gb de Memória RAm DDR4Windows 11, 25H2

프로젝트 초안을 다른 사람이 만들고 저를 공동 작업자/ 소유자로 초대를 보냈습니다. 초대를 보낸 후 글을 수정하지도, 삭제하지도 않았는데제 비핸스 알림창에는 아무런 초대 accept 버튼이 뜨지 않고 초대 소식을 알 수 없었습니다. 이메일로 한참이 지나서 초대되었고 이를 수락하겠냐는 메일이 오긴 했지만,초대 수락 버튼을 누르자 죄송합니다, 이 페이지를 찾을 수 없습니다라는 문구와 함께 제 초안 탭에 초대된 프로젝트가 뜨지도, 초대한 사람의 초안 페이지에 제가 추가되지도 않았습니다. 문제는 제 team에서 저만 이런 문제를 겪고있는 것이 아니라, 다른 팀원들도 초대가 되지 않는 동일한 증상을 겪고있다는 것 입니다.빠른 해결을 도와주세요

My computer crashed and hard drive is shot. I need to download my old Acrobat Pro, but I'm uncertain about the version. I found the 2017 download and it's not that one, but cannot find a link for the 2015 or 2012 versions (suspecting it is one of these). Where can I find links to these? THANKS

Not sure if Illustrator is the best Adobe app for designing wood working projects? After reviewing a few tutorials on the Dimension tool in Illustrator I was not able to find enough to get started on the project. There are videos showing how to use the tool to place objects within a room. What it failed to show was how to set up Dimension to "Scale" to fit the artboard. However, after exploring which Scale to use I was able to start the project. A discovery which appears to need some work is setting the line dimension tool or have a dynamic tool. An example I want to set the Dimension too to 5.5 Inch mark. As I am dragging out the 5.5 Inch reference line it stops short at 5.35 inch. I can drag out the line to the 5.5 Inch point. However, the recording at the 5.35 is fixed vice changing based on the line length. There also does not appear a way to set the line dimension manually?

10月17日に契約しましたが、キャンセルし、返金をお願いしたいです。 が対応のほどよろしくお願いいたします。

 애니메이션 화면 흔들리는 효과임, 프리뷰는 잘만 적용되는데(mp4 ) 미디어 인코더나 에펙내 렌더링해도 적용안돼서 나옴이유 아는사람 해결법좀 

On Oct 17th, 2025 Adobe released Planned update: 25.001.20813Today is 21st. and they are still not available in the catalog files:https://armmf.adobe.com/arm-manifests/win/SCUP/AcrobatCatalog-DC.cabhttps://armmf.adobe.com/arm-manifests/win/SCUP/ReaderCatalog-DC.cabI just would like to bring it to your attention. Also, please let meknow when I could expect this issue to be resolved.  I appreciate your assitance very much!AndrePS: We use MS Config Manager to pull those updates from those catalog files.

I’m generating SVG code programmatically, with the intention of editing it later in Adobe Illustrator. When I create a <g> element with an id attribute, like <g id="item 1"></g>, Illustrator recognizes it as a group named "item 1" within "Layer 1". However, I want Illustrator to recognize it as a separate layer named "item 1", not just a group. Currently, I’m using an Illustrator script to convert these <g> elements into layers after importing the SVG. But is there a way to write the SVG code so that Illustrator recognizes certain <g> elements as layers from the start?

テキストを斜体にする際、傾きの度合いは変更できますか？

Hello.  I am hoping someone hear has an answer for this. We have been converting our old Quark docs into Indesign using Markwarz Q to ID plug in.  Some of the Quark docs, someone used a standard non breaking space. When converted, we get a random character inserted where that space would be. It prints, so it's something we would like to remove faster than going page-by-page looking for it. I have found no way to search for that space. It doesn't copy, and any variation of searching I do, it comes up with nothing. Tried GREP even.  See attachment. Circled in red. Any help would be greatly appreciated.

Does anyone know of a script that will allow you to export Incopy stories from an Indesign Book containing multiple INDD files?

I feel the noise() expression function is poorly documented: noise(valOrArray)    Return type: Number.Argument type: valOrArray is a Number or an Array [2 or 3].Returns a number in the range from -1 to 1. The noise is not actually random; it is based on Perlin noise, which means that the return values for two input values that are near one another tend to be near one another. This type of noise is useful when you want a sequence of seemingly random numbers that don’t vary wildly from one to the other—as is usually the case when animating any apparently random natural motion. Example: rotation + 360*noise(time) What exactly does "for two input values that are near one another" mean?     Is it "noise(val)" with val changing in two subsequent calls?     Or is it "noise(val1, val2)"?The function declaration indicates that two or three arguments can be specified,     but only an example of a function call with a single ar

Adobe fonts are not syncing in Creative Cloud. I've signed out and back in, Re-started my machine and signed back in, just about every option to try and get the load screen unstuck. Is this still an unresolved issue from the server outages yesterday? 

Hello everyone,I have a complaint regarding a payment request I made. I submitted a payout request to my Payoneer account on October 13, 2025 but I haven't received it yet. Previously, I received it on the seventh day after the request. Could anyone please tell me if this is a problem? If not, how long should I wait?Thank you.

Hey! With the new update of Premiere 24.4.1 I have problems with copying clips. I always have to copy the respective clip twice with command + c before it is copied by Premiere. My colleagues have similar experiences. Do you have the same problem and do you know if there is a workaround?Thank you!

Hasta ahora me funcionaba la reducción de ruido por IA. Ahora la pulso la casilla de reducción de ruido, sale la ventana de generando reducción de ruido y se cierra , me desabilita la casilla marcada.He ido a preferencias, a rendimiento y tengo la GPU desabilitada y me dice que no es compatible con mi sistema. Antes de la ultima actualizacion funcionaba perfectamente. 

Hello, Posting this for future reference/in the hope that it can be resolved before other people lose time. Not sure if this is the place for it, sorry if it isn't!I found myself unable to save my working file. This has happened to me for the third time in a week:As I Cmd+S save the file, the little pop-up box that indicates the saving progress —the one with the little blue bar— pops up, but doesn’t fill up completely. It got stuck on a certain percentage (last time 41%, this time 71%), but rather than giving an error message or anything similar, it just seems to abort the saving process and closes the box. It looked as if I had saved it, but I actually hadn't. This is the same when– using any of the other saving options.– trying to package the file. I could ‘export’/hack a copy of the file by rendering it via Media Encoder. I tried to remove all unused footage. Then all linked images/video/audio. This seems to bump the percentage of saving up from 71% to 75% s

ALL of my media queries on my portfolio site work magnificantally when viewed on a desktop or laptop. However, one of its pages won't adjust when viewed on a moble device, while the rest will. Is there a logical reason for this? If yes, how should I go about fixing it? Matthew

Hello,I used the razor tool for split:1. A photo to two photo.2. An video and audio to two video and two audio.How I merge the the two clips to a one clip? The merge option is grey in options of clip. Why?Thanks,Michael