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Hello, I was very surprised to discover October 20 2025, a charge of 428.59 CHF made on October 18 2025, more than a year after I purchased my first annual plan on September 11 2024. I truly thought I had successfully canceled my account, and the fact that this payment occurred over a month after the renewal date clearly shows that my cancellation request was not processed correctly. I would like to clarify that I have not used this account for several weeks, since my art school now provides us with an institutional Adobe account. As a student, I therefore already have access through my school and no longer need or use this personal subscription. This amount represents a very significant expense for me, one that I simply cannot afford. I sincerely hope that a full refund can be issued, especially considering that I have not used the service at all since the renewal of an account I believed was canceled. Thank you very much for your understanding and assistance. I truly hope t

Just crazy!Importing and editing 3d objects into Photoshop Beta via Substance 3d Viewer was perfect, so simple and ideal for beginners too. Now its no more, its been removed. They give a reason but even that makesno sense!  Ended 16th Oct.Are there any other alternatives please, or is that it now.. no more 3D tools etc in Photoshop?

Eu estou editando no meu pc e ele tem a ultima atualização do premiere, mas onde vou levar o projeto é esta desatualizada a versão. Como posso fazer isso?

If anybody has PE 15 and is not using it, can I get your activation code?

Ich habe eine inDesign Datei fertig erstellt und eine Adobe PDF Dateivorgabe für den Export verwendet, die ich nutzen muss. Es sollte alles klappen. Wenn ich das jedoch exportiere, wird mir gesagt, die Datei sei beschädigt. Auf der bzw. den folgenden Seiten befindet sich Übersatztext... und dann Liste mit den entsprechenden Seiten - was echt einige sind. Vom Design her sieht aber alles so aus wie ich es haben möchte. Liegt die Fehlermeldung nach dem Export jetzt daran, wenn ja wie behebe ich es?

Hi, I had a shoot mid September where I was shooting Fuji tethered to LR Classic and there was a bug where it produced to raw files for each I shot.  It was super annoying.  Don't know if this has been fixed.  I called Fuji and they seemed to say it was an LR bug which seemed right since there weren't duplicate files in the cards of the camera.  Did this get fixed? Did anyone encounter the same? Fuji 100siiLR Classic 14.5.1Mac OS Sequoia 15.6.1

Can you create templates in illustrator or after effects which can then be used in creative cloud express? We want to have design controlled templates which our digital and marketing teams can access and repurpose consistently.  IllustratorIs this just as simple as creating assets and saving them to the library? After effectsDo motion graphic templates work? 

Hello, how is it possible to apply the "Distort" and "Skew" tools on a photo without the pixels of the photo being disorganised or not in sharp lines?

I have noticed since I started using CC that the eyedropper does not work when trying to pick up color from a placed jpeg. I know for a fact it used to work in CS6 because I did an entire gradient mesh project using this method. Honestly, I don't know quite how else you would do an accurate gradient mesh without this tool. Is anyone else having this issue? Is it just a setting that needs to be changed? My color space is RGB.

I would like to make sure that whenever I type anything into that first box (John Smith) that the corresponding checkbox (black circle) automatically marks itself, and when the John Smith box is empty, the checkbox returns to its normal state.  Thanks!

I have Adobe Acrobat Pro (2015 Continuous release) on my Macbook Pro (OS Yosemite 10.10.5) and I use Word for Mac 2011. I write a lot of lengthy documents and often insert section breaks so I can change the page orientation from portrait to landscape and back, etc.. When I convert Word documents to PDF only part of the document is PDF-ed up until the first page re-orientation.  It drives me crazy because to enable the whole document to be converted I have to break up my word document into separate documents according to portrait or landscape and then convert each to a PDF separately and then combine them at the end.  It causes no end of trouble with page numbers and headers and footers. Has this happened to anyone else? Does anyone have a solution? I would be grateful for any assistance.  I am about to write another very lengthy report that will contain pages of different orientation and I would prefer to be able to PDF it in one go.  Thanks.

Hi, I am on a Mac Sequioa, using the latest version of Indesign.When I removed a hyperlink, InDesign crashed, it recovered but now I can't export to pdf or package the project. Its 90 pages long. I was able to export page 26-27 only. Everything else does not export. Its a shared file, so my couterpart tried and was able to package if he chose not to save the pdf. But I need the pdf. I was able to export an older file, so its definitely this file. What can I do to recover the file to be able to export it and package it?There is no error when it crashes, just a pdf pop up that says this file cannot be opened. I have it checked to view pdf upon export. I list what I am doing at the time when it crashes. Exportng to pdf or trying to package. Any help is appreciated!

In Acrobat Pro DC, is there a way to paste an object to the exact same location on a different page? This was a feature in a previous version of Acrobat, but I can longer get it to work in DC. The online help does not provide any answer. Others have suggested to use Ctrl+Shift+V, but it does not work for me.

Seit einiger Zeit werden bei mir in Lightroom nicht mehr alle Bilder angezeigt, die ich in Lightroom Classic in Sammlungen organisiert und synchronisiert habe. Das Löschen der Bilder in LR und neu synchronisieren hat keinen Erfolg gebracht. Was kann ich tun?

Custom talking avatars. It would be amazing to create talking avatars from characters I have created not just plug and play model. Will this be available soon. I have an entire safety series that has been in the making using a competitor when my company purchased a year of firefly. The project is now on hold until firefly enables custom talking avatars. 

When I first deployed Acrobat Pro a couple years ago I remember the note that 64bit was not available globally.  Is that still the case, or can I distribute 64bit everywhere now

Hi there! 😊 I hope you’re doing well. I wanted to ask — how can I remove or reduce the white cast that appears on my renders in Adobe 3D Stager?

Hi everyone,I've been using Acrobat daily for years, and I'm always surprised when I find a new workflow tweak that saves me a ton of time.My personal favorite, which many people seem to overlook, is customizing the Quick Tools toolbar. Instead of constantly digging through the "Tools" panel for the same 3-4 actions (for me, it's 'Edit Text', 'Compare Files', and 'Optimize PDF'), I just right-click the toolbar, select 'Customize Quick Tools,' and add them right to the top.It seems like a small thing, but it's completely streamlined my workflow and probably saves me dozens of clicks every day.It got me thinking: what's your go-to 'hidden' feature or time-saving tip?What's that one simple thing you've learned in Acrobat that you wish you had known sooner?Looking forward to learning some new tricks!Best,

I opened creative cloud on my desktop and I saw this:  When i clicked the update button, it loaded until this popped up I need to switch to a diffrent profile for work, but i cant get into creative cloud. I tried closing the app and starting it again, i tried canceling and trying again.... nothing works. I know I'm online. What can I do?

Hi, I'm learning InDesign and I'm having trouble changing the last page number in a document where the "x of y" style is used for numbering. Currently, the document displays an incorrect y value that I'd like to change, but I haven't found a way to do so yet. The original document has been edited, and the y value remains the same, no longer valid after the changes. Can you offer any suggestions?Thanks.

Hi there!I recently updated my old LR (v5) to LR CC Classic (8.2) and reinstalled VSCO presets. The problem is that when I apply a VSCO preset (canon) in a raw file (canon) the VSCO camera profile is missing. And I cannot import them manually in the profile navigator.I have checked that VSCO preset are correctly stored in my user library. In particular:HD Mac / users / my user / Library / Application Support / adobe / camera raw Camera profiles / Vsco film Canon profilesSettings / Vsco film 1 / toolkit / toolikit colorMy OS is Mojave and the library user is hidden. I have made it always visible.I have tried different solutions from the forums but nothing works and I am a little bit desperate because VSCO are important in my workflow.Any help would be much appreciated.Regards,Paco

Hi guysI have created an interactive form in Adobe InDesign 2023. The form opens to full screen and is designed to get the viewer to enter details in four steps/pages.However, when the document opens in Acrobat Reader the error listed in the Subject appears on the screen. This happens when the PDF is opened on three different laptop computers running Adobe Reader. They can fill out the form to print it but cannot save the details. Every version of Reader is above 9.I have checked solutions to the problem online but none of them seem to fix the issue.Don't recall this happening when I generated interactive PDFs through InDesign 2021. Pretty sure I could fill out the form within any Acrobat reader.The only other common thread that I can think of is that each client has a pretty old mac laptop running Catalina. Not sure if that is affecting the functionality in the Adobe Reader with newly created InDesign documents.I have attached the Document Properties from the PDF within the reader of

Hi Folks,I am trying to filling a government form from the US and it is a PDF. I am using the latest Adobe Acrobat Reader DC on my iMac. I fill in the fields and click save or save as but nothing sticks. When I reopen the file the data is gone. I tried getting an Adobe ID but that didn't change anything. HELP!  Thanks, Rick

Hi - I have multiple PDF files that I want to convert to Jpegs but want to do it as a bulk job. Do I need Pro for this? Thanks 

I've been editing two tracks of captions on a short video on my iMac (Sequoia 15.7.1) in Premiere Pro 25.5.0.  I save the project many times during editing.  After closing the project, most of the time when I open it again, one of my captions tracks has disappeared.  Today, I opened the file once and both tracks were back, but not in my edited form.  I now export the captions tracks after some editing to save them.  What gives?