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오늘 월정액이 결재 되었고, 같은 날에 구독취소로 수수료를 냈습니다. 같은 날 결재된 것이니 이번 달 결재된 월정액을 환불받고 싶습니다..ㅠ   *모더레이터에 의해 개인 정보가 삭제 되었습니다. 

현재 1월부터 안쓰는데 계속 결제가 되고 있습니다.그래서 매달 최소를 하려고 하는데 매번 수수료가 붙습니다. 그런데 14일 이전이면 전액 환불이면서 수수료가 붙는건 건 이해가 안 갑니다. 그래소 취소를 못한지 4개월 입니다. 스트레스입니다. 생돈만 나가고있어서 짜증납니다.그래서 이번 결제일에 카드에 돈을 다 빼두고 결제 실패할때까지 기다렸다가 취소하려고 하는데 플랜취소버튼 없고 무조건 결제업데이트밖에 없더군요. 어쩌자는 거죠? 그냥 돈에 미친 프로그램밖에 안보입니다만, 4개월분 환불해주십쇼.

I'm on a Mac Mini M1 with 16GB and Big Sur 11.2.3, and am up to date on my Creative Cloud updates. About 25-30% of the time, when the computer goes to sleep, Illustrator will drop down about 1/5 of the way down the screen, as if I clicked the title bar and dragged it down the screen. When this happens, some of my panels will move around as well and I have to reset my workspace. Also, the grey space around the artboard shimmers when I move my cursor and the little popup window urging me to click and learn more about new features will have the font size reduced about 60%. All this happens with both Illustrator and Photoshop (the only Adobe apps I use regularly.) I usually end up quitting and restarting the program, and resetting my workspace. Oddly, all this doesn't happen EVERY time the computer sleeps, but it does happen fairly often, and is very annoying. 

The attached image is AI generated and was rejected at the first review due to quality issues.So I revised and resubmitted and was rejected for similar content issue. There are indeed many photos with similar compositions. However, I did a similar search for images narrowed down to Asians and I don't think there are that many. I could not find in my search which content was very similar. Which is the content on which the rejection was based? Does anyone know how to find out? Thank you very much in advance.

After Photoshop was updated to v 26.6.0 a couple of days ago, it will not run if Lightroom Classic (Release 14.3) is running at the same time. It will start, but take a long time doing so, and the Windows Resource Monitor indicates that it is not responding. If I close Lightroom, then Photoshop will start working. If I start Photoshop by itself, it works fine until I start Lightroom, then it becomes unresponsive. I have tried uninstalling both applications, then re-installing them several times, but nothing changes. I have tried disabling GPU acceleration in both programs, but the problem still persists. I am on a Windows 11 PC with 64GB RAM. Any help or suggestions would be appreciated.

I have version 29.5 for Photoshop but there are no options for Deactivate Native Canvas. Any tips?

I received the following email this morning. Does this look real or like a scam? I'm afraid to click on the links.   [Moderator blurred sensitive information]

I see that my app is missing, and now I can't add a new one without risking another synching nightmare.  How can I continue to use Creative Cloud?  I'm worried I'll have to give it up entirely now to protect my files.

Ho cambiato il mio PC e ho cercato di scaricare dal mio Photoshop Elements sul nuovo device ma mi compare sempre il messaggio: "MSVCR 120.dll non é stato trovato" e il codice errore : 183.Come posso risolvere l ' impasse?Ringrazio.

Unable to edit my videos in Premier Rush. Getting error as - Media is not supported. I was using 14pro and just changed to 16pro when I started getting the error. File format is identical to what it was in 14pro. EXIF below - Apple iPhone 16 ProTelephoto Camera — 120 mm £2.8 1080p • 1080 × 1920 • 26.5 MB • C60 FPSAdjustHEVCDolby Vision00:08

Unable to edit my videos in Premier Rush. Getting error as - Media is not supported. I was using 14pro and just changed to 16pro when I started getting the error. File format is identical to what it was in 14pro. EXIF below - Apple iPhone 16 ProTelephoto Camera — 120 mm £2.8 1080p • 1080 × 1920 • 26.5 MB • C60 FPSAdjustHEVCDolby Vision00:08

I have a valid CharacterStyle, but I can't find the property in a TextFrameItem to apply it to. I've tried applying it to the TextFrameItem, its contents, and its characters properties, and the script quits in all cases. I can't find any example online, either. Any insight appreciated.  style = sourceDoc.characterStyles.getByName("AValidStyle); if (!style) // couldn't find style in sourceDoc continue; // create a temporary page item var tempTextItem = activeDocument.textFrames.add(); tempTextItem.contents = "1"; style.applyTo(tempTextItem.contents); // NOPE 

Hi, I'm trying to automate transcodes of ProRes RAW material by using either Premiere or Media Encoder.Currently, my best option is to use a source effect preset in Premiere to set the source color space and then apply a LUT on export. It is a bit of a manual process though and I'd like to write a script to do it automatically.The best thing would be to just use Media Encoder and not have to involve Premiere at all, but I can't change source settings of multiple clips at once.I was looking through the scripting documentation for both Premiere and AME but couldn't find a way to change the source color space. Am I missing something?

Hi guys, I have Lightroom Classic. I noticed in my Applications folder the following files/folders:Adobe Bridge 2022 thru 2025-4 folders,Adobe Bridge 2022 thru 2025-4 folders,Adobe Connect, Adobe Creative Cloud, Adobe InDesign 2022 thru 2025-4 folders, Adobe Lightroom, Adobe Lightroom CC,Adobe Lightroom Classic, Adobe Photoshop 2025, Adobe Premiere Rush 2.0, Adobe Reader 9.  So ... which to keep - or not? And what's the ebest way to delete some of these folders? Thanks a lot.

This is my company logo - I need to be able to print the black within the cow, but have the rest of the background white. I am brand new to illustrator, but it seemed like the right tool for the job. I have no idea what i'm doing - please help! I tried inverting the colors, but it looks strange and doesn't produce the same image when printed. I think in general I need to just outline the entire cow (not trace each individual element) and then change/remove the background - but leaving the black within the cow as it is.  Thank you!       

Hi team.I guess this is something to do with my colour set up.basically I am in the process of creating some simple one colour graphics in illustrator. And in illustrator they look just how I want nice and vibrant.However once I place them into indesign they look dull and lifeless. This would not bother me except when I export to PDF from indeisgn that dull lifeless image is carried to the PDF.If I PDF from illustrator it looks just how I want.Frustratingly in the links panel of indesign that same great colour is there but I cannot for the life of me work out why in the document it looks dull and int he PDF too, I really need help on this as its for a tender which needs to be in by the end of the weekend.To clarify I am not worried so much about absolute colour correction, i.e. calibrating screens etc, my problem is illustrator looks great, indesign looks dull.

Show-stopping performance issue here! I am completely blocked from being able to work at all. Premiere is currently using 100% disk access and 100%+ memory usage, sitting idle, doing nothing! In Premiere Pro 2024, I opened a project originally created in v2023. Was prompted to convert the file format. After doing so, disk access on the drive where the video files are stored immediately skyrocketed to 100%. It stayed that way for a very long time. Two hours later, the drive was still being hammered to death. Completely unable to use Premiere at all, it was dead in the water because it couldn't play any files. CPU usage was near zero. Resource Monitor showed Premiere reading the source footage files. If it was trying to build peaks and caches, it did so with extreme inefficiency. Even worse, after closing the project, disk access persisted at 100%. Resource Monitor showed the same few source footage files being read. Eventually Premiere got tired I guess, or it felt it had

Hi all! My goal is to have text update across pages and maintain the paragraph style on the page.  As you can see in the above example, when I change the text (story) on page one (black text color) then try to update the link to page two (red text color) I get the message 'Edits have been made in linked story "<Page 1>".  You will lose these edits by updating. Update anyway?'  Which is telling me that my edits (paragraph style/red color) on page two will be lost when I update the link.  That's what I don't want!  I want to maintain the edits when updating the link so that the text on page 2 stays red (or sized differently etc) even when the text (story) changes.  I tried using the 'Link Options: Story and Objects' (pictured below) panel by selecting both links in the links panel, right clicking and selecting 'link options' which gives me the checkboxes for Appear under 'Preserve Local Edits while Updating Object Links'  This seems like

Hi was wondering if someone can help or if you all have exprenced this in the past. My illustrator is freaking out. I have an .ai file with text I can see it in the artfile when i'm working on it but when I save and preview in the apple finder/viewe I cant see the text at all. I have the most recent version of illustration even uninstalled and re-added to see if it'll help. nothing. Any advice is appreciated.  

After applying CF2021 Update 19, the add-ons would no longer start, so I reinstalled them to resolve the issue. Unfortunately, SOLR reverted back to 7.2.1. I attempted to upgrade to 8.11.3 manually by following "Upgrade SOLR in ColdFusion" steps (https://helpx.adobe.com/coldfusion/kb/upgrade-solr-security-coldfusion.html), but it has not been successful. Can someone provide guidance or possible work-around?Side note: There was no "managed-schema.xml" within the Solr 8.11.3.zip provided on the from the upgrade page.

Latest version of  Indesign (20.2)   is removing  bold fonts  on some of the pages.    I reverted back to  20.0  and working ok 

Hi there - just wondering if anyone knows how to create this kind of print effect? Thank you!

I have a 38-page document created in InDesign 20.3 x64 (Windows 11) for print. I need to publish the document online. I created a menu on the master page with a pancake to get the menu to appear. In the menu, I created a separate button for each of the publication's sections. I then set the GO TO PAGE to each of the respective pages. When I publish the document online the menu does what I want it to do, but when I click on the section buttons, the links go to the wrong page. It looks like the links are all off by 2 pages. I've tried doing the links as hyperlinks, which does not work.The community has been so helpful to me in the past, and I appreciate everyone's help. Hope you all can help again.

Hi everyone,For the first time, I am working with Canon 6k RAW footage in Premiere Pro, 4k timeline. What's the safe workflow with clips, in order to not destroy pixels and retain quality?Will "Scale to Frame" be a destructive way to do this? If so, then scaling the 6k frame manually, will yiled the same destructive effect?Will "Fit to Frame" be the only non-destructive method, then? But then I can't reframe the 6k as I would wish within the 4k sequence?Thanks for any help,Jan.

Hi all. To work around the lack of any way to set arrowheads on a line programmatically, I need to open a file containing the necessary graphic style or element. The File.openDialog function does indeed raise a file dialog, but so far I haven't seen a way to get default Illustrator locations. Most users will not know where these are. Any insight appreciated.