Solved

Dear Adobe Team, I would like to cancel my Illustrator plan, since i am not using it anymore, but I cannot find it in any of my accounts, possible i registered with a typo in my e-mail address. I also did not receive a confirmation e-mail.Could you please help me with the cancellation of my plan?Thank you and best regardsDilara Akhoundova

I'm trying to create an image on Firefly, but it says it's not accessible. I'm asking the administrator to contact me to fix it..

Bonjour,J’utilise LR mobile sur tablette ou téléphone (Android) et LR classic (sur PC).Sur PC, je stocke mes photos sur un disque et non sur le cloud.Sur tablette ou téléphone (Android), j’ai compris que l’import de photos avec LR mobile entraînait un stockage systématique des photos sur le cloud. Comme je n’utilise LR mobile que lorsque je voyage, quand je rentre, je stocke toujours les photos sur mon disque dur.Est-ce que je peux supprimer les photos stockées sur le cloud sans autre impact que la perte de la liaison entre le catalogue et les photos concernées ?  Je pourrais alors recréer un lien entre le catalogue et les mêmes photos stockées sur le disque dur ? J’espère avoir été clair dans la description de mon problème.Merci d’avance,Cordialement,Jean-Luc DAUSSY

Fui cobrado agora na minha fatura de cartão de crédito por um plano anual da Adobe Scan que não assinei, como proceder para receber meu estorno no cartão, já cancelei a assinatura.

Catalogo de trabajo con todos los ajustes de revelado con 29353 fotos, segundo catalogo como archivo con 98761 fotos. Se trata de copiar los ajustes de revelado del catalogo de trabajo al otro catalogo usado como archivo general. Las fotos del catalogo de trabajo también se encuentran copiadas en el catalogo general antes de procesarlas. Sale este error:Lightroom no ha podido importar este catálogo debido a un error desconocido.

Im using PS 26.11 on the new Mac OSX Tahoe 26.0 but the problem was also on previous OSX.Photoshop is doing freaky previews on PSD layered files as you can see in the pic below, its like a combination of layers on the PSD file.   The real problem is photoshop Droplets no longer work so I bought an app called RetroBatch to make high and low jpegs for my clients, but the jpegs look like these crazy preview images.  Its really effecting my business as my work looks corrupted.   Anyone have any clues for a fix? I suggest Adobe fixes Photoshop completely or put its pricing back down -50%, sure the AI is cool but if it can't deliver basic layered PSD's what are we paying for. 

Simple enough, really. I had a bunch of layers that contained various elements for a spread.I’m not an InDesign “power user” so I’m kinda picking my way through this.I decided that the best way for me to stay organised was to put all of those elements into a single “spread” layer, so that I can have a different layer for each spread. I couldn’t move the layers into other layers, so I grouped each layer’s contents & then moved all of the groups into my “spread” layer.Unfortunately, InDesign, like Illustrator, treats guides quite differently to what I’m used to in Photoshop. (Nothing wrong with that, of course, I’m just not used to it.)Bottom line is that I went to delete all of my original layers, only to be told that they contain guides.I need all my guides.Can I move them to another layer? Can I even find out where they are? I can’t seem to see them as objects the way I can in illustrator.I suppose it’s not the end of the world if I leave all my original layers there, just so I ca

Hello,This issue is driving me nuts! I'm sure there's an easy fix, but I can't figure it out.On certain .indd files, I'm unable to edit any text box. This happens with more than enough files that I can't imagine these files are all corrupt, but not ALL files. When I single click on the text box, I see the normal blue frame with handles (2nd image below). When I double click to edit, the frame turns brown (1st image below) and I'm unable to edit anything. I've tried unlocking all objects (Object/Unlock all Objects), but it's grayed out. There are no other layers on top of these text boxes and they all share a Master Page (which does not include the text boxes I'm trying to edit). Any suggestions are greatly appreciated!

Bonjour,existe-t-il une solution pour faire apparaître dans le document lui-même, sous chaque page par exemple, les numéros de celles-ci comme présent dans la fenêtre “Pages” 

Hi everyone!I’ve just updated my Indesign to 21.2 (WIN11) because I wanted to check out the new AI-Feature to generate Alternative Text directly in Indesign.I checked out my credits (500) before. But I can’t get my Indesign to recognize/ use these credits.I already checked out my CC and signed in again but the Problem ist still there: the ALT-Text-Option remains greyed out (see attached image)Anyone knows how to get around this?Your help is much appreciated, thanks in advance.

New to LR and trying to learn and don’t understand why I am getting a page like this.  Can’t do anything. Images all overlapping.  

Dell Tower Plus - Desktop, Windows 11 Home,  Intel® Core™ Ultra 7 265K processor (20-Core, 66MB Total Cache, 3.3GHz to 5.5GHz), NVIDIA® GeForce RTX™ 5070 12GB GDDR7, 64 GB DDR5, 2 x 32 GB, 5200 MT/s, 1 TB, M.2, PCIe NVMe, SSD + 2 TB, 7200 RPM, SATA, HDD,   Lightroom CC, Bridge and Photoshop,  not a gamer.   Not a video editor and limited abilities in the suite.Running Windows 10 , Bridge freezes, PS freezing, Lighroom very slow.  Need to upgrade!Suitability of above system, various Pro-Con on the RTX 5070 for use with Adobe so I am seeking guidance and opinions from the experts.   

When cropping images in Bridge’s camera raw, is there any option to have a grid overlay?That would be most useful when making a video sequence of shots of s subject that is moving a lot in the frame.

안녕하세요.현재 Adobe 프로그램을 클래스101 결합상품 1년 패키지로 구독하여 사용 중입니다.다만 해당 상품이 1인 사용만 가능하다 보니, 2인이 함께 작업할 경우 계정이 반복적으로 로그아웃되는 문제가 발생해 업무 진행에 불편함이 있습니다.이에 기존에 결제된 패키지를 유지한 상태에서 1인만 추가하여 총 2인이 사용할 수 있도록 변경이 가능한지 문의드립니다.추가 비용이 발생하더라도, 기존 구독 상품에 대한 할인 또는 업그레이드 형태로 적용이 가능한지 함께 안내해 주시면 감사하겠습니다.현재 사용 중인 상품에서 1인 추가가 가능한지 가능하다면 추가 비용 및 결제 방식 기존 구독 기간과의 연동 여부 위 사항들에 대해 자세한 안내를 부탁드립니다.업무 일정상 빠른 확인이 필요하여, 가능하시다면 신속한 답변 주시면 감사하겠습니다.감사합니다.

fui copiar o link da behance e fica um nome esquisito e já tentei trocar o nome de usuário e não consigo 

Totally boring! … Can it be fixed?  (^/)

Hey all,Got a question. I’ve been drawing in Illustrator since the 1980’s, but am not up-to-speed on creating custom strokes, as I rarely ever have a need for them. Anyway, I currently have 78 floor plans to draw and more them half of them have this really funky/curvy balcony/terrace wall that is a bear to draw, and slowing me way down on getting these things cranked out. What I am wondering is if there is a way to create a custom stroke so that I can draw this wall with one vector line? This outer Terrace wall is what I am talking about…...and I’d also love to figure out a way to easily draw the curvy WINDOW wall with it’s little custom-placed sectional dividers if that’s possible. If you all can give me step-by-step advice that would be great. I normally would just draw these things without worry, but I have 78 of them to do and I need a quicker way of drawing these walls. 

I’m looking to print a 32-page PDF, of which only 4 pages are in colour whereas the rest is black and white. So Ideally I would like to export a PDF with 28 pages using “20% dot gain” output and the remaining 4 with “fogra51” colour profile.Is it possible to export a PDF using multiple colour profiles? OR is it possible combine two exported PDF without breaking any ISO compliance ?  Thanks!

Is anyone else experiecing issues with saving their file? It's giving me a pop up window "InDesign is unable to perform the requested operation on the file." Does anyone have any solution to this? I’m working on a massive project and can’t afford to lose time.

Every day when I open Adobe I get a prompt telling me to change my password due to multiple users using my account. I check the devices on my account and there are only two. My home desktop and my work desktop. I use both daily and have never had this issue. I changed my password the first time I got the pop-up, but it persists daily. Usually I can bypass the pop-up by by hitting "learn more" and have been doing this for the last week.  Today Adobe forced another password change. I chatted with a live agent and the agent told me I should sign out of a computer every time I'm not using it or upgrade to a team subscription. That seems ridiculous to me considering Adobe allows two computers per user.Is this a new Adobe policy or do I need to change something on my end?

I had this question posted before, and I am unable to locate it, so I am reposting. I have an new laptop (less than a year old)I have Photoshop 26 on it. I recently updated the Bios and Windows 11 in current. I have two GPU, an Intel R and a NVIDA  GeForce RTX 3050 4GB I have not reset preferences, as the recommendation is to back it up first, but the instructions I received were for Windows 10. Here is my systems info:Adobe Photoshop Version: 26.0.0 20240927.r.26 a733fda  x64Number of Launches: 66Operating System: Windows 11 64-bitVersion: 11 or greater 10.0.26200.7705System architecture: Intel CPU Family:6, Model:10, Stepping:4 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, AVX-VNNI, HybridCPU(2:10), HyperThreadingPhysical processor count: 12Logical processor count: 14Processor speed: 2688 MHzBuilt-in memory: 32267 MBFree memory: 20684 MBMemory available to Photoshop: 24790 MBMemory used by Photoshop: 70 %Crash Handler: AdobeDCX Version: 7.24.8SAM SDK Version:

I am using the Quick Select tool but the Select Subject button is greyed out. Any reason why that happens? How can I get that to be an option?  

Even though I can select all of my scanned PDFs, there is no download button in the top right of the Adobe scan page, only an "upload files" button and a folder to the left of it with a plus sign, neither of which lead to downloading.  So how do I download/export/save my adobe scan documents/pdfs to my USB Flash drive on my computer?

Hi there,I have this issue that started out of the blue..When i open my Audio file in Project and play it in Source, audio is normal, but when i drag it to the timeline, its turnes way UP, peaking constantly. I have no effects on it or anything...I even tried opening the file in Audition, there is normal...I even lowered a bit, did some denosing etc, and when i save it and play it back in premiere, its peaking again, its like somehow Premiere adds +40 gain to it or similar, its constantly peaked at max...Did anyone have similar issue or know why is this happening? It started in the middle of a project i have been working on for a while, didn't change anything in the process.Best,Srdjan S.

When uploading photos, it would be so helpful if they automatically grouped together by ‘same moment’ and all that is required of photographer is to click on the stack of grouped photos to sort or delete. It would be even better if AI determined the‘blurry’ or worst photos and grouped them in the back of each stack.