Solved

안녕하세요 기본결제에서 회사,법인으로 결제 변경이 가능할까요? 계정을 다시 새로 바꿔야할지 아니면 환불을 해야할까요?

오늘 결제된거 확인하고, 바로 플랜 취소했습니다., 그런데 수수료가 있다며 또 출금 시도를 하더라구요.이거 왜 그런건가요? 다행히 돈을 빼둬서 출금은 안되었지만, 환불을 해주셔야지 수수료를 빼가는건 또 무슨 이유인가요. 취소해주세요.

어도비 회사 계정에서 포토샵을 제 개인 카드로 결제했었는데 퇴사 후 그 계정은 삭제됐는데 10분 전에 플랜 결제가 왔습니다 ;; 취소 부탁드립니다

원래쓰던 플랜이 있었는데 그곳에서 3만원이 빠져 나가다가 돈이 없어 플랜이 막혀서 결제 취소를하고 삭제하려해도 막혀서 암것도 못하고 있었느데 갑자기 오늘 원래 내던 금액보다 더 많은 돈이 빠져 나가면서 오늘 환불을 할려해도 위약금을 저보고 내라하는데 이건 내게 너무 당황스럽고 혼란을 주는데 이에대한 해결 방안이나 위약금없이 환불은 불가능 한가요?

귀하의 구독 상태를 확인할 수 없습니다.Adobe 서버에 접속할 수 없습니다. 인터넷에 연결되지 않은 것이 원인일 수 있습니다. 인터넷 연결 상태를 확인한 후 다시 시도해 주십시오. 여전히 문제가 지속되면  참조하시기 바랍니다. 오류 코드: 10000.라이트룸 구독결제한지 한달이 넘었는데 돈은 빠져 나가면서 사용은 불가능함. ?????? 왜 이럼??

I swear it used to be possible to edit the curve of arched or bowed text so it could be a more gentle or more extreme curve. I can't find the option to edit it anywhere now - all I can find is letter spacing.  Please someone put me out of my misery! I've tried both desktop and app. 

Hello Everyone, System & Software Setup:Windows 11 Business 24H2 — fully updatedAdobe InDesign v20.5 x64 (InDesign 2024) — fully updatedNVIDIA T1000 8GB — driver version 581.15CPU: Intel(R) Xeon(R) W-2245 @ 3.90GHzRAM: 32 GB (31.6 GB usable)64-bit OS, x64-based processorNetwork performance: OKAntivirus disabled during testsProject details:InDesign Book file: ~53 MB~100 images, ~30 linked filesIssue:InDesign is extremely slow since upgrading to Windows 11 Business 24H2Constant message: "Compatible GPU and monitor not detected"Navigation, zooming, and general UI responsiveness are significantly impactedTroubleshooting already done:No performance issues before upgrading to Windows 11Performed clean uninstall and reinstall of InDesignDeleted preferences (Prefs folder)Deleted InDesign cache folderGPU driver is up to dateIssue persists even with antivirus disabledNetwork is not a factor (same behavior with local files)Still experiencing the same performance issues.

I've got a problem I can't seem to solve. I've animated a line in a straight horizontal movement with several keyframes. The object reaches the keyframe right before the last keyframe, but not advance to the last.All keyframes are set to linear in Spacial and Temporal Intrerpolation.This was working for me just a few minutes ago, then I replaced the last keyframe and suddenly it does not advance. So I've done something wrong inadvertenly.I'm attaching two images to show you what I mean.Any help would be greatly appreciated.Thanks.

Ho to animate an industrial drawing so that it look like it starts drawing from a single point outward that possibly has a 3d camera move? Ideally just by uploading an image to an ai service like the attached.

I need to travel with a new MacBook. Transferring the user settings from my desktop computer, using File>user settings>export user settings and importing the file gives me the error message 'Incompatible locale detected. Please choose a valid file to proceed.' I've ensured that both versions are up to date and the same. The date/time is the same. I have no idea where to go from here.     <Title renamed by MOD>

I recently updated my Acrobat to version 2025.001.20577 and my MacOS to Sequoia 15.6, and since then I've had issues when trying to check accessibility of docs in Acrobat.First I noticed that when I go into the accessibility tools and click on Reading Order, the button turns blue like it is selected, but no options window opens and nothing appears on the doc to show reading order or text levels. The rest of the buttons in accessibility tools seem to work fine.Then I realised my ability to see the tags was completely gone - the panel to see them is nowhere to be found. I've been searching to find a solution and can't find anything about anyone having the same issue. I've tried uninstalling and reinstalling, and restarting my Mac to no avail. I also have 3 work collegues on the same plan who have run the same updates as me and aren't having this issue.

I've done the in app tutorials before and found them very useful. So after sometime, I've went to load them up again for a refresher in Premiere Pro, and the workspace and project loads up, which you can play around with,  but there is no accompanying tutorial that guides you through. Am I missing something? As I've done it before, is this a one-time use sort of operation?>

Hi, I am wondering how do I get those Red (Close), Orange (minimise) and Green (epand) Buttons to return on the too in Indesign since they are missing????? Also its not allow me to drag the whole window to my other screen since everything is stuck on the top. I have tried reinstalling Indesign and that has not fixed it. Those buttons are on my other applications. I have attached a screen shot. Thanks

Dear all,I work in the field of live broadcasting and use the Capture function in Adobe Premiere to create clips – recording video using a capture card (HDMI, SDI). This feature is only available in older versions of Adobe Premiere (e.g., 23.6.7). I cannot find this version in the Adobe Cloud app (the latest available version is 24.0). Does anyone have a link to this version? Or to the latest version with video recording functionality?   

I can't find a post on it, maybe I missed it, so I won't spoil the surprise if there is one. But there is ANOTHER great feature (after the New Masking feature, and the media search feature) that is so excellent. I really thank you... remember the hub-bub of the obsolete effects...  so cool... thanks again.

Fed up of fighting with your green screen?! Adobe Express has got you covered!   Remove the background from any video with one click. Record yourself directly inside the app, then browse the Adobe Stock library for a new background, import your own, or generate something brand-new with the amazing AI text-to-image - all without stepping out of Express!   What's your favourite video tip in Adobe Express?  

I asked Firefly to make me words (like ideas) floating up in a translucent background, it gave me nonsense words instead of the words I typed in. 

Im not sure it this is the place to go for featcher requests but one that I would love to see is color gradient being added to live text. it is soo difficult to have to outline the text and create a compound shape just to add a gradient, and then have to undo everything because the client wants the wording changed. or redoing it when you forgot what the font was from an old document... I would like it all nativly, without plugins, if there even are plugins for this.

Hello 🙂Is it possible to make action which will place or paste something into specific Layer  (if i have few of them). I was trying to lock other layers and just leave unlocked the one where i want to paste my objects but its still trying to place it in same layer as it was from begining. I know its possible to make it on scripting but i would like to know if there is possibility to make it in action without scripting

Bonjour, j'ai photoshop et firefly et depuis près de 5 jours, impossible de générer quoi que ce soit, ça me dit qu'il faut que je vérifie ma connexion alors que tout fonctionne bien chez moi. J'ai tout esssayé, changer le fichier host, couper mon antivirus et firewall et je n'arrive à rien.Merci d'avance pour votre aide

Exactly like it sounds. I have a document that auto-populates a date 33 days in the future when printed. (Thanks to this thread.) It populates correctly when opened in Acrobat Pro, but when printing directly from SharePoint, it prints today's date like so: Any ideas how to fix this? This is the Will Print script: var d = new Date();d.setDate(d.getDate()+33);this.getField("FutureDate").value = util.printd ("dddd, mmmm d, yyyy", d);

What I do most with Acrobat Pro is sending my exported pdf to my default Windows email client (Thunderbird) as an attachment so I can send it to colleages or clients. Since the last update the "email" button disappeared when I click on Share... I dont need feedback approval or read only cloud functions, I need an email button: (please) in one click like it used to be in the previous Acrobat versions. I don't like to do 4 clicks before I can reach this button. Why is Adobe is making it so difficult for its users to just use their own prefered apps? No Gmail, no Outlook, no WhatsApp, just my personal chosen email app will do. I hope you will bring this basic feature back as a direct button in the toolbar.

I have read the terms of use and the font licensing page FAQ's and still feel a bit confused! (or maybe just anxious and want to make sure I'm getting it right!) Tried to speak to someone on the Adobe Chat but they pointed me here. Please can someone confirm, Adobe fonts can be used in logos and also then trademarked?  I know it states Yes on Adobe Fonts FAQ's, but then it refers to the terms of use, as long as it's abided by those. I have read through and can't see anything that then says you can't, but please can someone clarify, as I feel like I'm going in circles. Thank you!

I studied the following documentation:https://opensource.adobe.com/dc-acrobat-sdk-docs/acrobatsdk/index.htmlAdobe Acrobat SDK states that we can make use of JavaScript to develop PDF plugins / Add-on. https://opensource.adobe.com/dc-acrobat-sdk-docs/library/samples/Samples_JavaScript.htmlThis link explains JavaScript Samples and states that we can find these samples in the Adobe SDK JavaScript Samples folder After downloading Adobe SDK from https://developer.adobe.com/console/ I can only find samples for C++ code not for JavaScript samples.  The folder "/Acrobat_DC_SDK_Windows_2021_v3/Adobe/Acrobat DC SDK/Version 1/JavaScriptSupport/" only contains a PDF file. Can anyone guide me, on where to find sample examples for the JavaScript add-ons?

I just purchased a Surface Pro 9. There is a TON of lag while using the Slim Pen 2, but no lag if i just use my finger. The pen functions with Photoshop perfectly... It only lags in Fresco. I have smoothing turned off, and have tried different brushes. I have also re-installed Fresco twice. Am i missing something?