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Hi, I ahve tried to add new users but am getting this error when I click on save.  If someone can advise what I need to do. You must enable editing to add, remove, or edit users managed by a synced directory. To enable editing on a synced directory, go to Sync > Enable editing and perform the desired action. Note that any changes made manually to users of a synced directory will be overwritten upon the next sync cycle if not aligned with the information being passed from the directory. ThanksLouise

Everytime I open my Chrome web browswer, Acrobat opens up. However, Acrobat doesn't even completely load when this happens. It's just a blank window. How do I get Acrobat to stop trying to open whenever I open up my Chrome web browser?I am using Windows 11 on the ASUS ROG Strix Scar (2025). 

Can you used creative cloud to find where files were placed and linked to? For example I have an icon I used in various files. Can I find which files the icon was used in?

I'm using Premiere Pro 23.5.0 on a MacBook Pro 16-inch 2023 with macOS 13.4.1. In the Audio Track Mixer panel of Premiere Pro, I usually set the Automation Mode menus to Read.  Unfortunately, each time I switch from Premiere Pro to any other app, and then I switch back to Premiere Pro, some of these menus switch automatically to Touch.  This is incredibily annoying.

After creating text in AI, I save as .svg. The text is then getting distorted. I need it as an .svg to scale proportionately for other programs. All images below are from AI. The first three photos are as .ai. The last three photos are after being saved as .svg.  Can anyone offer advice. TIA

I want to add a date in the PDF so that it can be automatically updated to the date of that day every time it is openedCan anyone help? I have tried many times per the comment from the community, but it didn't work.I may need detailed steps.     

Hello, I have a serial number for my Photoshop CS6 that I bought in 2015 with life license.Now, when I try to enter my serial number during installation it claims:The serial number you entered has been revoked. This product cannot be installed. It may have been blocked due to improper use, or because we no longer support new activations of legacy software. Would appreciate any help, I don't want to lose my life license, even if it's old, it's still "life license".. Thank you!Nela

Hi community, I am trying to find out if there is any way to selectively sync from Lightroom Mobile and vice versa?Due to how my company handles cloud services I mainly use Lightroom classic. For social media content we are allowed to use cloud services. Therefore i have a lot of content on my Phone and the odd Album we would like to share with both other creators and within the company. Now i would like to avoid a full sync of all folders and would like to selevt individual folders to have in the cloud and others that i do not. Is it somehow possible to select individual folders within lightroom mobile to sync or do I have to sync the entire library? And then the same in the other direction so i could, for example, create a Social Media Album per Brand that i would then readily have on my phone without having to upload all the images from my phone first.

After Premiere's most recent update to Version 23.1.0 (Build 86), I noticed the "Go to next/previous marker" feature was no longer working properly in the timeline. The feature works when there are only timeline markers, but the moment I introduce one or more clips into the timeline with markers--or add markers to a clip within the timeline--the feature breaks, and how it breaks depends on a number of factors... For instance:If I have an empty timeline and add markers, the "go to next/previous marker" feature will jump between the markers just fine. And if I add a clip with no markers to the timeline, the feature continues working. But if I add a marker to the clip itself (or add a clip to the timeline that already has a marker in it between the clip's in/out points), the "go to marker" shortcuts break, and the playhead will jump between the first marker and an unmarked specific frame (in one test, the frame it returned to each time was 00:00:01:19, while on another timeline, the

I had this problem around 1.5 years ago and it took Adobe a while to fix it.  Since doing a system update on my Mac yesterday, I am having this problem again.  My OS is 15.6.1 and my version of Acrobat Reader is 2025.001.20630.  If you open Adobe Acrobat, on the left sidebar under "Other file storage," there is an option to "Add file storage," however, that has no option for iCloud Drive.  Hopefully Adobe can fix this problem so it doesn't keep happening. 

I have updated to Adobe Acrobat DC and can no longer select blocks of text in pdfs. I have the select tool active, I am trying to select a whole sentence to highlight. I am using a pdf in which I have previously been able to perform this function. I am trying to place the curser at beginning of sentence and drag to the end of the sentence to select whole sentence before I highlight it.  I can no longer do this WHY? It's driving me mad.Hoping someone can help

Hi all, Been trying to convert things with the DM Sans font (both from Adobe fonts and on Google Fonts) and the outlines and stuff seem to corrupt up when exported. Additionally random corners appear in already outlined elements (Regardless of using DM Sans). Using it on a Mac, tried resetting Illustrator and restarting it.  Thanks! 

Hello Adobe Community,I’ve encountered a rendering issue in the latest release of Adobe Acrobat Reader DC (64-bit, Windows 11, 25.001.20630).When using qualified electronic signatures (QES) created with Digiseal desktop software, the signature image inside the signed PDF looks blurry, slightly grayish, and less color-accurate in the latest Acrobat Reader DC. However:In older Acrobat Reader DC  of this year versions (e.g. 25.001.20577,), the same signed PDF displays the signature image perfectly — sharp and color-accurate.In other PDF viewers (Edge, Foxit, Sumatra, etc.), the PDFs also display perfectly. If i print the file the ourcome is terrible. I tried a lot with Digiseal to use different images and formats, field sizes, image sizes. Sometimes it gets a little better but nothing works like it did before. As this is a big deal for me i would welcome any help or insights that could help me out!Thanks a lot!

Acrobat launches on its own, randomly, it's creepy and annoying

I’m experiencing a persistent issue with Adobe Acrobat on Windows 11. Each time the system starts, Acrobat launches automatically without being requested, displaying a mostly blank window with only the hamburger menu visible in the top corner.Details:• OS: Windows 11 (fully updated)• Behavior:1. On every cold boot or restart, Acrobat opens on its own.2. The window is blank except for the hamburger menu — no other UI elements, menus, or document content are displayed.3. Closing the window manually stops it until the next startup.• Troubleshooting attempted:• Disabled Acrobat in Task Manager’s Startup tab.• Checked and removed related entries in and registry paths.• Disabled scheduled tasks related to Acrobat.• Verified no startup triggers in Adobe’s own preferences.• Tested with MSI self‑healing disabled to rule out re‑registration behavior.• Result: Issue persists despite all above measures.

Good morning, I have been receiving this error message for several days. I have already checked, as reported in other posts, that the Adobe Acrobat folder in TEMP had the correct permissions and it does because I can write to it. I also uninstalled Adobe Acrobat and reinstalled it but the problem persists. What else could I do?Thanks

Hello all, we are having issues in Adobe Reader from version 5.001.2063, when I open invoice all pictures are blurry, for example signature, company logo or QR code. Its critical bug for us as we are not able to print invoices.

I'm looking for a free alternative to the Cube spin transition, which Premiere sadly discarded, or something that mimics the spinning of Instagram Stories.Any link?Thank you!

Within the last week we have had the same issue reported by two unrelated customers.  In both cases embedded jpg images within PDF documents (used to include either a company logo or a stationery form) are failing to be rendered correctly when opened by some of their third-parties, appearing large and blocky (as if compressed or rendered at very low resolution) covering the text content and resulting in PDF documents being unreadable.  In one case the PDFs are purchase orders being sent to suppliers, and in the other they are invoices being sent to customers, so this is a very significant issue.Nothing had changed in either of the sending company's systems, however, based on other support tickets from the last week that I have seen, it appears that the issue might be occurring when the recipients of the PDF documents have applied a recent Acrobat Reader update. Could someone confirm that this serious bug has been acknowledged by Adobe, and that it is being treated as a m

Recently (within the past week), Adobe Acrobat DC is opening when I start my computer (PC Windows 11 Pro version 24H2). I'll exit the program and a few minutes later it will open up again. This usually continues for 3 or 4 times and then it stops doing it.I've checked the Task Manager to make sure it's turned off at start up. I'm not sure if there is an option or something within Adobe to stop this from happening that I've simply missed. It's also odd that it just now started doing this -- I've had the app on my computer for years.

I request an e-signature on a document, I add the recipient email addresses, I edit and review fields, and I add the fields along with the signature field. But no one is receiving an email notification about signing the document. I've tried Office 365 and Gmail addresses, but no one is receiving an email requesting a signature. Please help, and I appreciate your time.

I have been given access to Creative Cloud All Apps, however I'm unable to search for or download Acrobat Pro and can only find and download Standard version in the Creative Cloud Desktop App. All help is appreciated. 

I’m experiencing a recurring issue with After Effects (v24.5 / 2025) on a brand new machine built for motion design and 3D. AE consistently freezes during preview after a few minutes — the interface remains responsive, but the preview image stays locked. No crash, no error message, no way to report the bug.🖥️️ My setup:GPU: NVIDIA RTX 5070 Ti (Studio Driver)Power: 330W adapterRAM: [insert amount, e.g. 32 GB DDR5]OS: Windows 11 ProAE Version: 24.5 (2025 release)🧪 What I’ve already tried:Mercury GPU AND Mercury Software Only rendering modes (same result)Different AE versions, projects, and compositionsNo third-party pluginsClean cache & preferences resetUpdated NVIDIA drivers (Studio and Game Ready)Disabled all sync services, antivirus, background apps Observations:Preview freezes after several minutes regardless of project sizeRAM usage stays stable / doesn’t max outNo GPU or CPU spikes before freezeAE doesn’t detect this as a crash or bug, so no report is generated&

I have two posts that are not loading. They start, then stop, and a spinning wheel appears. It also occurs on my team members' replays, so it is not something to do with my internet connection.

Hi,No matter what I do, I can not get multiply image to work when publishing it to web. It looks fine in indesign, I then publish and it comes out normal. I have followed instructions from another post saying to go: object - export options - rasterise, but this doesnt work either. Any suggestions? BestF