『アドビコミュニティフォーラム』に質問/トピックを投稿する方法
Discover Adobe Scan tips from our global community.
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I subscribed to the free trial and cancelled the trial before subscription start , but somehow I got charged INR 849 . I did not intend to pay nor subscribe to such service. I would greatly appreciated if I could get a full refund. Many thanks
Hola, por favor solicito un reembolso de una suscripción de Adobe scan. Yo no necesito aquella aplicación, solo quería probarlo pero ya me debitaron y busque en la página de Adobe un asistente en línea y dicen que están ocupados por eso estoy aquí. Puse una queja en Google play pero me manifiestan que debo comunicarme con ustedes. Ayúdeme con el reembolso ya que no he usado este servicio. Hola,Solicito el reembolso de una suscripción de Adobe Scan que se cobró sin mi autorización. Solo quería probar la aplicación, pero ya se realizó el débito.Intenté resolverlo directamente con Adobe a través de su asistente en línea, pero indicaban estar ocupados. También presenté una queja en Google Play, donde me informaron que debo contactarlos a ustedes.**Por favor, ayúdenme con el reembolso**, ya que no he utilizado el servicio premium. Agradecería su pronta gestión.Quedo atento a su respuesta.Saludos cordiales,
I want to cancel a trial subscription but can't see the details on my account
I have changed my mobile handset. Now how to get my old scanned documents
As I have uploaded one file named lookbook catalogue 1mm Now I want to remove the file but when I am trying to remove it is not removed showing some errorI am sharing you the screenshot of that error kindly help in this
No mes passado realizei a contratacao do periodo de teste de 7 dias grátis, após 2 ou 3 dias eu realizei o cancelamento da assinatura, porém hoje, praticamente 1 mes depois, debitou do meu cartão o valor da assinatura e está me cobrando uma taxa de 130 reais para cancelar, como se eu tivesse seguido com o plano, porém foi CANCELADO.
Olá, eu realizei o teste de 7 dias gratuitos no MÊS passado, e passado 2 ou 3 dias eu cancelei a assinatura, porém HOJE, praticamente 1 mês depois, cobrou no meu cartão e na hora de cancelar está me cobrando uma taxa de 130 reais.
I am not satisfied with the product kindly provide my money as refund unable to connect coustomer care
Je me permets de vous écrire car chaque mois, je suis prélevé de CHF 17.30 alors que je n’ai pas d’abonnement en cours. Je ne comprends donc pas.
I subscribed on premium, saying it's trial.i need my refound
I cancelled my free adobe scan 7 day subscription on day 5 but they still charged me full month fee from auto pay. i am not happy with this i need refund.I cancelled it on 13th may transaction id- 103294428350help me with my refund @Adobe
AI is okay but how about showing some real intelligence and sorting out this ‘waitung to upload’ mess in your app? Very frustrating.
Guten Tag ,wenn ich in Apple Store meine Abo gekündigt habe,bekomme ich das Geld automatisch erstattet? Oder wie funktioniert es ?
Sehr geehrtes Adobe-Team,ich möchte Sie dringend um eine Rückerstattung bitten.Ich hatte lediglich ein kostenloses Probeabo abgeschlossen. Die Mitgliedschaft wurde danach automatisch in ein kostenpflichtiges Jahresabo umgewandelt, ohne dass mir rechtzeitig eine deutliche Erinnerung oder Benachrichtigung geschickt wurde, damit ich das Abonnement kündigen konnte.Heute wurden plötzlich 59,99€ von meinem Konto abgebucht. Ich wollte dieses kostenpflichtige Abonnement niemals abschließen und benötige den Service überhaupt nicht. Ich habe die Mitgliedschaft nach der Testphase nicht bewusst genutzt.Für mich als Studentin ist dieser Betrag sehr hoch, und ich kann mir solche unerwarteten Kosten kaum leisten. Ich empfinde diese automatische Verlängerung ohne klare Erinnerung als unfair und bitte Sie daher um Verständnis und Kulanz.Ich bitte Sie höflich:das Abonnement sofort zu kündigen, und mir die 59,99€ vollständig zurückzuerstatten.Ich hoffe sehr auf Ihre Unterstützung und eine schnelle Lösung
I have an active Scan Premium subscription but the functions which come with premium (fast Scan) are Not working/ still locked. I already tried the following several times: 1. Sign Out and Restart:- Log out of the Adobe Scan app.- Reboot your device.- Sign back in using the same Adobe ID that you are using on this community. 2. Restore Purchases:- Open the Adobe Scan app.- Tap on the Profile Icon (usually found at the top right corner).- Go to Subscriptions > Restore Purchases and follow the prompts.- Restart your device and check if the issue is resolved ==> Not working! What i amsupposed to do to make it work?
Dear Amal Jaiswal,I have a problem when I use a trial period for Adobe, I cant cancel the plan when I just start use only 2 days. Do you have any suggestion about this?
I want my refund of rupees 890.
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I was wondering if there is a light mode on the app Adobe Scan where the background can be white instead of grey when editing a scan. My phone IS in light mode, so that is not the issue. When I am scanning documents, I need to be careful to crop out the background behind the document. Because of the dark background, I cannot see when I have left a little bit of the background behind the document until I check on my files on Adobe on the computer, then I have to go back and re-edit the scan on my phone. I do not wish to crop the files on the website version because the crop feature is very cumbersome online and is much more user friendly on the app, where I am already cropping the files. Why should I have to crop in 2 different places?Please see attached photos for descriptions of the problem.
I accidentally subscribed to Adobe Scan Premium yearly plan. I did not intend to purchase this subscription. Please refund the amount ₹6200
My subscription of monthly through Google play not yet reflected in apps
All my scans done today have disappeared. I rename the scan, then save it and moments later it disappear. Also not appearing on Adobe online. I logged out and log back in, but it still nothing. The only way now was to email the scan immediately to my email and right thereafter it still disappeared. At least I get the email and then can save it to my PC. This never happened before. What is causing this?
I was charged Rs 6200 after the 7 day trial period. I cancelled the subscription but got no refund. I want to cancel the subscription and refund the money
Was anybody here that have the same experienced like me accidentally subscribed and purchased their premium by mistake. I'm wondering If I can still get a refund from the main app since google play can no long help me with this as they were saying it's not in line about their refund policy?
Im writing to request a refund for my Adobe scan app subscription, clicked by mistake. it is not suitable for my personal use. Cancellation and refund form has been sent. Reference no.: GPA.3358-8935-9642-61099..0
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