Bug Reports

ich habe noch 1492/1500 Credits und firefly sagt ich habe nicht genuig credits und soll welche anfordern??? Firefly / Chrome

Alles entspricht meinen Community Richtlinien!!!!1 Trotzdem werden nur wenige Videos generiert. Wie geht das???? Bitte unbedingt die Richtlinien überprüfen. So macht das Abo kein Spass und ist auch so nicht nutzbar. Danke.

it took 4 sets of credits and didnt generate any images  

I a charged 400 credits per image generation and I get an error message resulting in 400 less credits which I paid for! and NO IMAGE GENERATED WTF! it happened twice. I am owed 800

Hallo, Wenn man ein anderes Seitenverhältnis auswählt z.B. 9:16 kann man die Buttons nicht mehr benutzen also die, die normalerweise zu sehen sind im Bild. Den Stift, Download, Daumen. Die sind dann abgeschnitten oder nicht da.Bitte das entsprechend ändern. Immerhin bekommt Ihr von uns 77 € im Monat, dafür erwarte ich einen fehlerfreien Service. Danke

I need more credits on my account to complete a project. The admin has already approved the upgrade on their end, however, on my end I can’t get past a processing request screen. This pop-up has been present for nearly 24 hours at this point. Any support would be greatly appreciated. Thank you.   

I am a student at UTSA and I am supposed to be able to use the service fully to complete assignments yet i cannot. 

no responde no permite adjuntar baja calidad incumple servicio

Tried to make a word in colorful teddy plush but it says me it is against the guidelines.  So I tried to say fur instead. That worked but didn't give me the result I wanted. 

Trying to upload images to generate and the system has stopped letting me. Tried on Chrome and Safari and no luck

If I choose a new voice to read my selected text, it translates the test within the voiceover into a language other than English.

Depuis hier matin, je n'arrive plus à générer la moindre image, quel que soit le modèle utilisé (Firefly Image 3, 4, 5, Gemini 2.5 ou Gemini 3) ou l'invite choisie. J'obtiens systématiquement le message « Une erreur s'est produite. Veuillez réessayer plus tard. »Pourtant, les images sont bien générées : je les vois dans l'historique de génération. Mais lorsque j'en sélectionne une, le message « Impossible de charger l'élément depuis l'historique de génération » s'affiche. 

When I click on download on an image, the file is not saving, or it is not allowing me to save the image to a folder. How do I find the image? Where did it go? It is not in my downloads folder so I do not know if it even downloaded.

Yesterday i tried the first time to use not stock images for my graphic work for clients and instead using the AI for one picture. I wanted to have 4 women in superhero suit flying in the clouds, 2 women blonde, 1 bruinette and one dark brown haired.I had 25 credits left for Firefly and the result pictures are garbage. Either the are 3 woman all blonde or 4 woman 2 blonde 2 brown haired with deformed faces or 2 woman had 3 legs or one of the four woman had a blurry leg. And it eats all my credits for nothing. I ended up using the best and repair the deformed faces with a photoeditor.But i had similar luck with playground AI using diffusion or others. But the biggest issue is that Firefly eats the credits and the results are not usable. Is this the new AI rip off of Adobe?  

The application reports an error when generating speech from the company profile using the ElevenLabs Multilingual V2 model. "An error has occurred. Please try again later or contact support for assistance."It works fine from other accounts. Where is the problem?

What is wrong with Adobe Firefly? I used be able to tweak different style settings for my generations but now there's only the size setting. What happened? Are those settings some expensive premium stuff?

 Aprimore com Topaz Bloom não funcionou nenhuma das vezes que testei. E testei várias, em diferentes tipos de coisas

I started a 4-second widescreen video generation in Sora 2 using one reference image and a detailed anime-style prompt. The system returned a service unavailable error, no output was generated, but credits were still deducted.

Siehe Screenshot.

even in edge its not working and i mainly use chrome

I was attempting to do a img2vid prompt when the first result wasnt what i wanted, so I altered the prompt and ran it a second time, when I got an error (see screenshot).Even though it didn’t give me any result at all, it still deducted my credits 400.You charged me and gave me nothing  

Hi, uploading reference images for style and composition is not working currently in Firefly.Thank you in advance for fixing! :)

There's normally sound included with these video generations, which couldn't usually take 400 credits or more, I've lost over 800 credits on two videos where there was no audio as expected just wanted to report it it's been out that I've been having problems with and I'm not sure if I should continue using it, tbh. 

Screenshot attached. I uploaded a first frame image, and the generated video does not use it.  My image that I uploaded 

As I said all the credits were deducted without generating anything! I mean anything!!! It said “something went wrong!” I need when and will all those credited deducted by error be restored!? This actually seriously affect my work!