Solved

Bug Report – Freeze When Exporting with CUDA (RTX 5070)Product: Adobe Media EncoderVersion: 25.2Operating System: Windows 11 ProCurrent GPU: NVIDIA PNY RTX 5070 12GBCurrent Driver: Studio version (latest available at the time of this report)Previous GPU: NVIDIA RTX 4070 Super (Gigabyte) – worked flawlesslyIssue Description:Since upgrading to a PNY RTX 5070, Adobe Media Encoder freezes during export when using CUDA acceleration. The issue also occurs when exporting directly from Premiere Pro. There is no error message; the application just becomes unresponsive at a random percentage of progress.Project Details:Resolution: 1080pDuration: 40 minutesExport Format: H.264No heavy effects or LUTs usedNo preview rendering usedExporting with OpenCL works, but it's noticeably slowerSteps to Reproduce:Open a 40-minute project in Premiere Pro (simple timeline, no heavy effects).Send to Media Encoder.Set export format to H.264.Ensure CUDA is selected as renderer.Start export.Encoder freezes at a ra

I'm new to Boris AE. When I open it, the track option buttons (trans, scale etc) are unresponsive. From the effect controls panel, if I choose 'create track data', I have no available layers to choose from. I've ensured I've selected the layer I want to track. I've tried:-different projects and comps, and with different footage-using it on mov, mp4 and precomps layers-clearing caches (both boris AE and AE itself) I've ensured that the comp's timecode is 0:00, and that the footage matches the comp. Software and OS are both up to date. I'm on a Mac Studio with M4 Max chip, running Sequoia 15.5 AE is version 25.2.2 (Build 2).  Any help would be greatly appreciated!

I’m writing to express some growing frustration with the AI-driven video features in your platform. As someone who pays a significant monthly fee for access to these tools, it's incredibly disappointing when the AI repeatedly fails to follow clear instructions.Whether it's misinterpreting prompts, adding unwanted elements, or simply ignoring constraints I’ve laid out, the result is a lot of wasted time and effort—especially when the tool is marketed as intuitive and intelligent.For the price I'm paying, I expect the technology to be responsive and accurate, not something that requires constant workarounds to get a usable result. I hope you’re actively working to improve this, because right now it’s hard to justify the cost.Looking forward to improvements soon.

Hello, just today I've noticed my Adobe Photoshop (2021) can no longer save as PDF. Even in very small files, like a flat 3" business card, the PDF option is left off the list. Why is this? Thank you! 

I have a Logic App that monitors incoming emails.  Some have multiple PDF attachments that I want to merge and save to Dropbox.  I have it working with the Encodian API but I want to switch it over to the Adobe API.I then use the array as input for the Encodian API.  When I try this with the Adobe API, I get an error, "bad value for parameter 'files'; invalid type".  Doing some reasearch I read somewhere that I should change the fileName line to  "$content-type": "application/pdf" This still returns the same error.  Even though the files were already PDF's I thought maybe they still needed to be converted to Base64 so I tried that. The Append array action generates this result:  [ { "$content-type":"application/pdf", "fileContent":"SlZCRVJ..." }, { "$content-type":"application/pdf", "fileContent":"SlZCRVJ..." } ] The error again is: "bad value for parameter 'files'; invalid type".  the full

I’ve seen on the internet that you can automatically sync talking, body movements, and voice to your puppet (without using a camera). I’m new to Character Animator and I can’t figure out how to do that.

Hi Adobeans,I am looking for a way to assign a custom shortcut to, specifically, the Horizontal Align Center and Vertical Align Center commands in Illustrator CC 2015. I am a production artist and am constantly centering items in my page when I'm working with pre-created art, so this would be hugely helpful, instead of having to move my mouse up to the Align commands in the top of my toolbar and clicking both of those.I managed to assign custom keystrokes to the correlating command in InDesign (Align to Page/Margins, etc.), but cannot seem to find a place to type in custom keystrokes for this in Illustrator. Is it just not a command you can assign shortcuts to? Or is there some workaround?Thanks in advance!

i am trying to use adobe acrobat pro (latest version) to create one pdf. But the pdf needs to be as small as possible. so i am trying to get the font which takes least amount of space when used. which font usage is suggested ? (i am currently using courier new)  

Hi, I'm trying to cancel my Adobe plan, which is set up under my university email. When I attempt to cancel, it says the account is managed under an Enterprise plan and that I need to contact an administrator. However, when I reached out to my school, they confirmed that they do not provide Adobe coverage and that my email is not tied to their enterprise account. I also don’t have access to the admin console to manage or cancel the subscription myself. To make things more confusing, there’s no billing information visible on my account, so I’m not even sure if I’m subscribed under an annual plan or monthly. I want to avoid being charged, but I have no clear way to manage or cancel the subscription. Has anyone experienced this or know how I can get this escalated to Adobe support?  Thank you! 

Hola, he intentado que al momento de importar las fotografias a Lightroom classic me muestre solo las fotografias que marque en la camara, pero no encuentro donde esta la opcion, alguen me podra indicar por favor si se puede hacer? Saludos y gracias  

I am trying to create a form that mulitple text boxes change to different values, when using drop down list. is this possible  

ipadのショートカットはpcのように設定できますか？筆圧の切り替えで不透明度を調整というショートカットが個人的に一番欲しいのですが、もしできない場合代わりの設定などありますか？

添付画像の赤で囲ったように、書き出し時に画像の外枠に隙間が空いてしまいます。過去の投稿も拝見させていただき、行った解決策は・アートボードにチェックする・ドキュメント設定の裁ち落としを０にする・アートボードでなく、アセットでの書き出しそれぞれおこないましたが、解決に至りませんでした。原因と解決策を教えていただきたいです。    

I have recently upgraded to Elements 2025,  and had it install Camera Raw from the Help menu.  It's installed versio 17.0.  According to the recent table for my Nikon Z5ii raw files I need version 17.3   I have downloaded that separately and installed, but in Elements it's still showing as 17.0 and I cannot open the files.  Any idea what I'm doing wrong?

Does anyone know how to get a hold of the "Account Manager"? The email I was given is "nondeliverable".Customer support just tells me to talk to my "Account Manager". 

Hallo , kann es sein das man die alten 8bf filter nicht mehr in dem neuen Photoshop 2025( Windows) nutzen kann?  Dann müsste ich eine alte Version holen oder?

While I set up a new document, checking off Artboards takes away my option to choose CMYK Color Mode. Why?

Bonjour, Depuis plus d'une semaine, je n'arrive plus à travailler avec Adobe Firefly, les rendus ne sont plus du tout de la même qualité qu'avant et je suis bloqué dans mon travail. Ayant pris l'habitude avec un de mes clients de travailler via votre plate-forme, les résultats avec celui-ci n'ont plus rien à voir, et je me retrouve avec un client déçu et en retard sur la mise en page de ses demandes. Avez-vous mis à jour Firefly ? Si oui, sachez qu'il était bien plus performant avant. sinon je ne comprends pas ce qui s'est passé, car les mots-clés et les éléments utilisés sur les mêmes. Cdt.

When I type a keyword on Adobe Fonts to search for fonts, only the first page is visible, strating from the second page I get a blank white page with no fonts to preview. 

So far, no matter what app (Photoshop and Illustrator) I use.  Save As function does not work at all.  It's suppose to allow you to have a file with a different name and it's doing absolutely nothing.  Why would you mess with this as it's a basic function across ALL applications in Windows and Mac, so why would you screw this up?

解決方法を探しています。完成したイラストのレイヤーを少し動かして保存した後に、一旦アプリを閉じたんですが、その後同じイラストを開こうとしたら、「形式がサポートされていません。ドキュメントは有効なPSDファイルではないようです。」と表示されました。今まで何度かその表示は見たことあり、複製などをすると開けるようになるんですが、今回は複製しても同じ表示が出ました。再起動もしてみましたが、同じ結果です。何かいい方法やこれをしたら開けた、などを教えて欲しいです。

I created a 3D image and saved a copy so I can make a new version that is slightly different from the original one. I select File<New<Place to begin creating the variant version (see image). How do i then make the image editable starting from the same 3D design configurations as the original? I seem to have to start setting the 3D preferences all over again. is their a better approach to accomplishing this then the way i have outlined above?

Hi All, I am trying to delete some old and unused user-defined swatches. I see in other answers to go to " Macintosh HD >> Users >> (YOURUSERNAME) >> Library >> Application Support >> Adobe >> Adobe Illustrator [version number] >> en_US (or other language designation) > Swatches"But when I navigate to my Adobe folder...I don't see Adobe Illustrator in there anywhere (see screenshot). Anyone have any ideas where it could be or am I missing something obvious? I also searched for "Swatches" on my entire HD and none of the folders that came up contain my user-defined swatches (though I did find all of the default swatch libraries). 

Hello everyone,I'd be very happy to get an answer for this: I am unable to release my complex compound path!I've created a divided donut, with many shapes by Alt+clicking on Pathfinder 'Minus front' and now I'm unable to break it down again to singe paths. The Object/Compound path/Release option is greyed out and I also can not Ungroup it (on the third, inner level there's a group of objects).I'd need the shapes back to create shape box for text fields which you can  not make out of compound paths.Thank you for the answers in advance!

When starting Premiere Pro 23.5, the app will take an inordinate amount of time (many minutes!) to load third-party plug-ins and create its plug-in cache, giving users the impression that the app has become unresponsive where in reality the process has just become unbearably slow. To reproduce with our software:1) Install the most recent version of FxFactory (Mac only):https://fxfactory.com/download/Install a few products for Premiere, at least the default FxFactory Pro and Photo Montage plugins to test. 2) Make sure Premiere Pro is starting with no plug-in cache. If necessary, delete the following file to force the app to rebuild its cache:~/Library/Preferences/com.Adobe.Premiere Pro.23.0.plist(ignore the fact that there is a 23.5.plist file too... it looks like Premiere Pro 23.5 is using the above file for the purpose of caching plugin info.) 3) Launch Premiere Pro 4) The app will reach the point where it loads the "FxFactory.plugin" bundle, and remain there anywh