Solved

Today only my amount got deducted after trial was over. I have cancel the subscription.  How can I get refund now. Kindly help please.

Hi everyone,I’m running into a recurring issue with Adobe Acrobat on Windows whenever I try to export certain long PDFs (usually 150+ pages) to Word format. These PDFs are generated from our website’s analytics dashboard for our streaming app, so they contain a mix of charts, screenshots, and text summaries.The strange part is:Acrobat begins the DOCX export normallyAround 40–60% progress, the application freezesCPU spikes, but the export never finishesI have to close Acrobat through Task ManagerWhat I’ve tried:Updated Acrobat to the latest versionExported both with and without OCRRemoved passwords and flattened layers before exportingTried “Save as Optimized PDF” — slightly faster, but still freezesExporting to RTF produces the same hangSame result on two different Windows machinesSmaller reports (under 20–30 pages) convert without issues.The problematic files seem to be the ones containing multiple high-resolution screenshots from our app’s dashboard.I’m trying to figure out:Could the

Why I can't save the pictures in jpg anymore ? It doesn't give that option and it saves it automatically in jxl. Thanks to those who can help me.

Hey, so i was drawing inside a graphic and just noticed this little crosshairs inisde a circle pop up while i was drawing. It doesn't seem to be affecting anything, and its not an emergency but just wondering what exactly this is? Did i engage a feature i'm not familiar with?

I got charged for the annual subscription to acrobat even though I had tried to cancel it. I'd love to find a way to contact someone for a refund. 

Hi  We have a user who has been assigned an Adobe Pro license in the console but when signed in the app it doesn't allow him to edit PDFs advising he doesnt have access to that feature. However if we click on the signed in account and go to manage their account, the webpage also confirms they have the license there.We've attempted a full clean using the adobe DC cleaner and then reinstalled the app but the issue persists.

Hi. I'm working with InDesign 2026. I want to add a specific character at the end of every paragraph (see example). I don't know what is better: a nested style? A GREP style?

I'm using Image processor to batch convert eps files to psd in Photoshop 2026 Mac.My files have an asterisk (*) in their names, but they get replaced by underscores (_) in the exported files.Is there a way to prevent this (unwanted) substitution?

Raramente recorro ao uso, justamente por causa disso, toda vez ele tem algum erro. E muito ocasionalmente não entrega o que é solicitado.  

Is there a way to stop the popups from showing up while using Photoshop... Thx

こんにちは。Creative Cloud Pro を契約しており、最新の Photoshop (Beta) を使用しています。生成AI機能を利用する際に、モデル選択ドロップダウンが Adobeモデル（Firefly Fill & Expand (beta) / Firefly Image 3 / Firefly Image 1）しか表示されず、本来利用可能なはずの サードパーティモデル（例：nano・banana など） が一切表示されません。 ■ 試したことPhotoshop (Beta) のアンインストール → 再インストールCreative Cloud のログアウト → 再ログインOS再起動「環境設定 → 早期アクセス – Beta版」を確認したものの、該当ページが空白で、Early Access の有効化項目は何も表示されない（スクリーンショットを添付します） ■ 現在の環境Photoshop (Beta) 27.2.0Creative Cloud Pro（法人版でなく個人版）macOS（最新） ■ 症状生成AIモデルのプルダウンが以下の3つしか表示されず、Adobe製モデル以外の選択肢が出てこない状態です。Firefly Fill & Expand (beta)Firefly Image 3Firefly Image 1 ■ お伺いしたいことPhotoshop (Beta) で 外部モデル（Early Accessモデル） を利用するには追加の設定や権限が必要でしょうか？「早期アクセス – Beta 版」に本来表示されるはずの項目が空白になっている原因をご存知の方はいますか？Creative Cloud Pro 契約でも、外部モデル選択が制限されるケースはありますか？同じ現象を経験された方、または解決方法をご存知の方がいれば、情報いただけると助かります。よろしくお願いします。

Admin Console 구독 취소해주세요. 잘못 구독했어요. 

After i updated my Premiere pro to the latest version, it is not allowing me to access any previous projects, i even tried to downgrade the versions but it still doesn't work

Hello, I am having issues and it's honestly the same issue that has happened a few times this year. I don't even remember how I solved it and now it's come to a point where I absolutely do not have the time to troubleshoot this anymore.  I have attempted to fix this myself by installing different versions of after effects to see if that would help change this issue and had zero success. Here's the issue:  every time I try to import into after effects, which I will sometimes either double click in the project space window or manually select file to import or sometimes even try to hit command + i.  I've been using after effects for the past 17 years so I am a seasoned veteran.   Macbook ProChip - Apple M4 ProMemory - 48 GBI would also like to note that the company I work for uses SharePoint (sharePoint has given me many issues and I'm not sure if that is the reason why this is happening).  I even tried at one point to disconnect from

Hi I am trying to change the colour of the pink in this image to gold and struggling to get a good effect. Ok. It wont let me upload the image, so here is a link to the imagehttps://www.shutterstock.com/image-illustration/holographic-abstract-background-colorful-iridescent-2498128629 Any one got any advice?Mark

Hello - I made a small Javascript that export all/some artboards with the below parameters cfr. screenshot).But for a reason or another the profile is incorrect. It's sRGB when it must be Adobe RGB (1998).Do I miss something, or is it a limitation of the "system" (as pretend AI like Claude).If it isn't a liitation, what the correct line code to embed Adobe RGB profile?app.activeDocument.colorProfileName = 'Adobe RGB (1998)';" … var jpegOptions = new JPEGSaveOptions(); jpegOptions.quality = 10; jpegOptions.embedColorProfile = true; Many thanks for any feedbackEnjoy your day.  - Dimitri 

お世話になります。複数のＰDFファイルをPDF/Aへ一括変換できる方法を探しております。 通常はPDFを開き、「その他の形式で保存」からPDF/A形式へ保存となりますが、大量のＰＤＦデータを変換する必要があり一括でできないか模索しております。 なにか良い方法があれば教えていただければと思います。

When i try to use the clone stamp after updating the app, it stopped working. It keeps saying that i did not define the area that i want the clone when i already did that. And when it will define the area it keeps lagging and not showing anything. Or it will not define a new area.First i tought it might have been my Wacom ExpressKey remote, so i tried the alt-key on my keyboard, but that also didn't work. And i also tested if it was my Wacom tablet, but it is also not wroking on my main screen/pc. Also when resizing the point with "[" and "] " this is also lagging/not responding.I already restarted photoshop, my pc/Wacom and even resetted my entire photoshop, prefferences and tools. Is someone experiencing the same issues or is there something to fix this? I need to finish a project and the only tool i need is the clone stamp and that is not working. So please help me with this if you can.

Bom dia,Necessito de obter o modelo 21-RFI, devidamente assinado, para fins fiscais.Envio o modelo já pré-preenchido.Com os cumprimentos,

"The project was saved in a newer version of Adobe Premiere Pro and cannot be opened in this version"The project edited until yesterday, 22.11.2025, cannot be opened today. 

I was trying to compress a PDF while logged into my account using the PDF compressor that is labelled and described as "free" but it kept pushing me to either add the app to my subscription or start a free trial. I couldn't continue to the compressor without selecting one of these. Even if I landed on the drag-and-drop page, it would forward me to a viewer where I have to select compression again, and get fed the same upgrade push again. Instead, I logged out and could use the compression tool completely for free without any sales prompts. Why is this? Why is an Adobe user (Photography subscriber) treated worse than an anonymous visitor?

Sorry, our servers are melting right now.

En faisant la derniere maj premiere et en ouvrant le fichier que je venais d'enregistrer dans la version précédente j'ai eu ce message d'erreur et depuis je ne peux ouvrir aucun des autres projets ,même en installant d'autres versions 😕😕  

Bonjour,J'ai effacé tout le contenu de mon espace Cloud (fichiers, bibliothèques..) et j'ai malgré tout encore 2Go d'occupé. Pourquoi, et comment voir ce qui occupe cet espace ?Merci

I have a script ready that pushes a report to the folder as a text file.    But want it to use the InDesign document name in the dialog - at the moment it shows Untitled.   It's not critical, but how do I get the filename into the output file automatically?    Any ideas?