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Did you find out how you got charged? 

I have been using Photoshop normally more often but then all of the sudden I click open and nothing happens. I then go to Run As Administrator and nothing happens but duplicate instances open in task manager as a "Background Process"  I have tried many things to fix this problem and only one partially worked.Before you ask, a few things - My PC is able to run it for I have been running it fine - I always run as administrator so it's not as simple as that (I have tried running it normally too) - I've uninstalled and reinstalled the program multiple times - Updated to the latest version - All my drivers have been updated to the latest version as well - Restarted My PC several times after different attempts to fix - Updated windows to the latest version - I created a second admin account (this worked at first but now the same problem still occurs)

Please excuse my frustration...  I'm surprised not a single person on planet earth has asked this question before...  that or there's just not a clear answer to this problem for Adobe Animate.STORY:So I copied a symbol and pasted it onto another frame... I forgot to convert it again to a new symbol so that whatever changes I make will not affect the original symbol.  Since I made too many changes on the original symbol its beyond undo.QUESTION:So my question is... does Adobe Animate create a folder that has previous autosave version(s) of the file?  If so, where do I find it?  If its an option that I don't have turned on, where do I find that on the Adobe Animate program?If this is possible, could you just give me a simple direction like:  Windows (C:) > Program Files > Adobe > Adobe Animate CC 2018......Also, don't mix this up with AUTO-RECOVERY, yes I know those files are located on the same folder as the same file you're working on.  Thoug

Hello, I Just saw that Adobe took payment (36 Eur) from my credit card. I want my money back because I do not use additional photos. I only used the free version and when I canceled my membership it was said that my money will be returned. I want to ask what should I do? Best wishes Kamilė Džiaugytė

Since the update to 29.5. all submenus are displayed with a long delay. (sometimes up to 2 seconds).This applies both to the sub-options of the right-click menu (transform -> scale) and to the sub-menu items of the main menu (for example, Object -> Path -> Merge)

Hello!I'm currently experiencing an issue and I'm curious whether anyone has experienced similar or has any advice. I've recently switched from a laptop with a 17.2 inch, 1080p screen to one with a 17.2 inch, 1440p screen. I use photoshop for digital artwork and routinely work on canvases that have to be of specified dimensions. My issue is this; on the 1440p laptop, a canvas that is, say, 2000x2000px looks significantly smaller when at 100% than that same canvas art 100% on my 1080p laptop. When I then save said canvas (usually as a .png), without making any edits to its dimensions or res, and upload it to the internet, the resulting image is larger when at 100% than it appeared in photoshop and suffers a substantial drop in quality (similar to the loss of resolution commonly seen after actively scaling up an image). This is not something that ever previously happened on my 1080p laptop, I've not changed methods or added in any new steps at all, but am using exactly the same proc

Today I heard from my Finance department that they accidently paid all our yearly Adobe invoices twice. Is there any way tot get the money back? Thanks in advance.

Bonjour, depuis la dernière MàJ de mon iMac de 2019 (et de Photoshop dans le même temps) une boite de dialogue s'affiche lors de l'ouverture de Photoshop qui m'indique un problème avec mon "processeur graphique incompatible" (GPU Unknown). Et du coup je ne peux plus accéder à certaines fonctionnalités que j'ai l'habitude d'utiliser quotidiennement, comme la déformation de perspective.   Comment régler ce problème ?Merci par avance

I am trying to strech the Contract Fermentation Image in Photoshop for my website with Shift+Alt Key via Photoshop 2020 but image quality broken, is there any other method to stretch/edit without disturbing the image?  Have a look at both images whic I am trying to fix   2nd image  Your suggestions will be appreciated  CheerHill 

In October last year, I created an Adobe account connected to my school account at Ivy Tech. However, now I want to cancel my subscription and I cannot do so because in Settings, it keeps telling me to contact my administrator when I was never assigned one to begin with. Due to this, as previously stated, I cannot cancel my subscription, with the attatched image displaying what I see whenever I go to my Overview page. Can anyone please help me cancel my subscription or at least tell me who to contact to do so?

Bonjour, Je n'ai pas ouvert lightroom depuis des années. Seulement quand je l'ouvre ça me dit que j'ai plus de 4500 photos dessus (que je ne retrouve plus ailleurs dans aucune carte sim ou disque dur). Ca me dit que le fichier est introuvable... Y a t il moyen de els récupérer s'il vous plait? Vous êtes mon dernier espoir .Il y a écrit disque C avec un point d'interrogation. Cela signifie que je les aurais enregistrées à cet endroit et qu'elles n'y sont plus maintenant? (Je ne me souviens pas avoir supprimé de photos mais ce serait possible en me disant que je les avait peut-être ailleurs).Il me dit de faire la mise à jour. Je suis en train d'essayer mais ça rame sévère. Pensez vous que cela pourrait aider?  Je vous remercie par avance même si j'ai peu d'espoir 😞

       I have a genuine adobe acrobat XI pro license, I want to re-install the software but it shows error message as above (the serial number you entered has been revoked. This product cannot be license.."I chat with the adobe agent but she said the product is no longer supported. so she advised me to post in the adobe forum/communityplease help me. thanks 

I have an issue that whenever I go into the profile browser or try and use an adaptive preset LrC immediately crashes. The same thing happens when going into the profile browser in Camera Raw. I have the latest versions installed (fresh install) and my Computer has the latest drivers. Another thing that happens and might be connected to this issues is that when I try to use AI masks it says "some AI masks need to be updated" yet when I hit update nothing happens and the masks just don't work at all. Any help would be appreciated since this makes the program close to unusable for me.. Here are my system infos:Lightroom Classic version: 14.3 [ 202504141032-10373aad ]License: Creative CloudLanguage setting: enOperating system: Windows 11 - Home Premium EditionVersion: 11.0.26100Application architecture: x64System architecture: x64Logical processor count: 8Processor speed: 3,3GHzSqLite Version: 3.36.0CPU Utilisation: 1,0%Power Source: Plugged InBuilt-in memory: 32304,5 MBDedicated GPU

Illustrator29.5にアプデ後、一部フォント（ロダンなど）が非表示になる。28.77では問題なく表示されます。再起動後も同じくです。不具合ですか？OSはMacです（sequoia15.4.1）

I just want to post this inspiration for people using adobe illustrator,Ive created a vector dots & lines design using blend tool in illustrator..

Hello,I'm the developer of the SendStock AI application, which generates metadata using AI.Contributors are increasingly generating their metadata with the help of AI.Is it possible to contact developers working on Adobe Stock algorithms and/or SEO to improve title and keyword generation so that they are as optimal as possible and correspond to what Adobe expects from contributors?AI is now one of the tools commonly used by Adobe contributors, and this will only accelerate.It seems to me to be smarter to use AI if it's properly analyzed, and my request is consistent with that.Thank you.

こんにちは。お世話になります。200ページ超の原稿を流し込む作業があり、InDesignでの作業を検討しています。前提としてWord原稿での流し込みとなります。本当は自動組版でExcelデータを流し込みできればいいのですが、諸事情でそれができず。 タイトル・見出しなどをInDesign上でマッピングするまではできたのですが（グリッドフォーマットは適用していません）、今回知りたいのは「タイトル・見出し・本文etcはInDesign上でマッピング済みで、それぞれテキストボックスを分けている。その状態で原稿の追加がある場合、体裁を維持したまま流し込みができるか？」ということです。以下に読み込みオプションとデータ面のスクショ、サンプルのデータ（.docx、.indd）を添付します。   簡単なサンプルで恐縮ですが、このようにタイトルに帯を敷くなど多少デザイン性のあるレイアウトになるので、1つのテキストボックスで完結させることが難しいです。また、●タイトルのすぐ後ろにはサブタイトルが入る●本文行頭には章・節の番号が入ることもあり、サブタイトル・番号だけのテキストボックスを作る必要もあるのかなと思います。（ちなみにテキストはすべて連結しています）このデータの作り方で、「サンプル1.docx」と同様のスタイルを適用した原稿を追加で読み込む際、見出しやタイトルを、テキストボックスを分けた状態で流し込むのはやはり不可能でしょうか？ Webで検索しても似た事例が見つからなかったので、こちらで質問差し上げました。お知恵をお貸しいただければ幸いです。 

안녕하세요. 학생 구독자이며 매월 5일에 결제가 됩니다. 매월 26,400원으로 결제되다가 25년 5월 5일 43,200원이 결제되었습니다. 교육정보에서 학생 갱신을 하라고하는데, 링크가 오류가 뜨며 되지않습니다! 결제된 43,200원은 환불하고  다시 학생요금으로 결제할수있을까요? 감사합니다.

올 1월초에 Photoshop을 구독하다가 Adobe Stock을 실수로 같이 구독하게 되었습니다. 그래서 Adobe Stock 구독을 취소하려는데 Adobe 상담사가 체험을 위해 특별히 3개월간 할인된 금액으로 구독할 수 있게 해주겠다 하여 accept하고 지난 3개월 구독을 하게 되었는데 역시 예상대로 활용도가 너무 떨어졌습니다. 원하는 이미지가 많지 않고 활용 가능한 이미지 갯수도 월 10개로 한정적이라 오늘 구독 취소를 했더니 위약금 74000원이 청구될거라네요? 너무 황당하네요.    *모더레이터에 의해 계정, 결제 및 플랜 게시판으로 이동 되었습니다. 

안녕하세요프리미어프로 정말 초보인 프린이입니다! 동영상 효과로 비디어 효과-노이즈/그레인-노이즈를넣었는데요. 동영상 출력 후에 보니, 노이즈 효과가 있는 듯 없는듯제가 구현해놓은대로 출력이 안되네요.. 이럴 땐 어떻게 해야 할까요? 혹시 동영상 화질(4K) 대비 제 노트북 사양이 낮아서 그런 것인지...제 노트북은 레노버 아이디어패드 슬림 5 입니다.. 

Hi All, When I use "Effect> Stylize> round corner" and maximizie it on the regular hexagon, it did not give a perfect circle, may I ask why? thanks Ken 

갑자기 히스토그램이 생겨서 너무 불편한데 없애는법 하시나요? 

채팅 스크린샷 하나하나 안떠놨으면증거 없어서 다른 곳에 제보나 신고도 못할뻔했어요 78,100원 전액 환불해주겠다더니 (*금액 숫자까지 첫번째 상담사가 직접 입력해서 답변함)1시간이 지나도록 환불내역 확인이 안되서새 상담 연결했더니갑자기 접속도 안한 3일치 이용료를 내라면서말 바꾸고 스크린샷 보내주는데도다른 담당자한테 말하라고 떠넘기고떠넘긴 다른 담당자는AI 같은 복사글만 보내더니갑자기 상담 종료하고 나가버립니다. 이게 글로벌 기업 운영방식 입니까?플랜 취소 못하게 하려고막아둔 것도 정도가 있지 5월 3일 저녁에나한테 갱신 동의도 없이재결제된 거바로 환불 요청 했더니어도비 휴무일이라고 연결도 안되고작년까지 운영하던 24시간 채팅 문의도 이제는 받지도 않고고객센터로 이메일 6통 보냈는데지금까지 답장 한 번 없고 영업일에 겨우 연락되서어도비 본인들이먼저 재결제 하면전액 환불해주겠다고 직접 금액까지 다 써두고는재결제만 바로 쓱싹 돈 가져가더니환불 취소는 아직까지 해주지도 않고환불 받을 거면 3일치 내라그러고전화연결도 몇십분째 안되고채팅상담은 아예 말하는 도중에 나가버리고 제가 채팅상담에 위반되는 말 쓰지도 않았는데왜 결제금액 거짓말 치냐니까상담사 마음대로 상담 나가버리나요? 살다 살다 이런 기업 처음 보네요와..진짜 어도비 기업 규모가 무색할만큼대응이 엉망입니다. 전액 환불 거짓말을 왜 하시냐구요

현재 계정으로 사용중인 플랜을 다른 계정으로 통합하여 이어서 쓸 수 있을지 문의드립니다

무료체험으로 구독했다가 구독취소를 눌렀는데 처리가 안되었는지 그 상태로 이전카드가 만료 되면서 결제오류라고 계속 떠서 구독 취소가 안되었던 건지 확인하려고 했다가 카드 정보를 업데이트 해야한다고 해서 다른 카드로 업데이트 했는데 사용하지도 않았는데 결제가 되었습니다... 사용하지도 로그인 하지도 않았는데 확인 해보시고 환불부탁드릴게요,,,