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Hi,   I recently had to upgrade my Indesign to v21.   There seems to be a problem with workspaces. When I open or create a new document or maximise Indesign from a minimised state, randomly the palettes I have docked to the right of the screen do not open when I click the named tile/docked palette. They acknowledge my click but dont expand.    My colleague upgraded a while ago and I remember him getting stressed about this exact same issue so I dont know if this is version specific or Windows 11 specific but it is a problem. The work around seems to be having mulitple saved workspaces and when this occurs, switch to another one.   If you have experienced this, on Windows 11, please let know if you found a solution. Thanks.     <Title renamed by MOD>

I have received several email regarding payment for the adobe creative cloud service and had a subscription deducted from my bank account. Upon checking my account today it has come to my surprise that I have an ungoing subscription with adobe that would require a cancellation fee. I have not used the service at all. Additionally, I have already cancelled this subscription in November 2025 and even received a cancellation confirmation email regarding this on thw 7th of November 2025. I'm sure there has been a miscommunication or bug regarding this, would be great if I could get a refund on any amount that has been deducted from my account and do waive the cancellation fee. Thank you. 

I have the lightroom premium subscription through Adobe and realized I did not need to also purchase lightroom premium through Google play store for my phone. Ive been double paying for years . Is there any type of recourse I feel stupid that I didn't realize earlier. 

Hello, I accidentally subscribed to Creative Cloud Pro and never used it. When I canceled, a significant fee was deducted from my credit card. I request a refund of this amount.

Bonjour,Lorsque je veux télécharger un aperçu ou mettre dans une bibliothèque j'ai cette erreur :Translate by Google :We're sorry, but a system error has occurred. If you don't receive a payment confirmation email within the next few minutes, please try again or contact Customer Service. Thank you for your answers  

Ich gehe meine alten Fotos durch und würde gerne einige davon ausdrucken, resp. die Qualität verbessern. Ich habe gelesen, dass man Fotos mit Lightroom hochskalieren kann, leider finde ich das im Lightroom (Webbasiert, 9.1, auf Windows 11) nicht. Ich habe natürlich bereits alle Updates gemacht, die von der Creative Cloud vorgeschlagen werden. Danke für eure Tipps!

Hi everyone! I'm a complete beginner in Illustrator and I am following the Adobe Illustrator CC - Essentials Training Course on Udemy. In one of the lectures he goes over how to use the shape builder tool to draw a Penrose ("impossible") triangle starting from a bunch of lines. I followed his exact steps, but the result came out different. Below you can see the setup: a bunch of lines with extra bits sticking out, which we want to delete.I hit ctrl+a to select everything, then with the shape builder I delete the bits sticking out, but the result is the image below, which has the pointy bit missing at the top.I cannot for the life of me figure out what I'm doing wrong. The "Gap detection" feature of the shape builder is turned on and set to Large.Any help appreciated. Thanks!

Hallo Zusammen,ich arbeite viel mit dem Photoshop und anderen CS6 Programmen in WIN 11. Jetzt musste ich vor kurzem eine neue Festplatte einbauen und die Software neu installieren. Hat auch alles funktioniert, doch wenn ich z.B. den Photoshop öffne kommt immer eine Meldung das ich eine Testversion benutze. Das ist so nicht korrekt denn ich habe bei der Installation meine Seriennummer eingegeben. In meinem Adobe Account erscheint auch meine Registrierung. Jedesmal wenn ich ein Programm öffnen will muss ich mich erst im Adobe Account online einloggen. Das könnte problematisch werden wenn ich z.B. nicht online gehen kann aber weiter arbeiten muss. Wie kann dieses Problem gelöst werden?

I am printing from Adobe Illustrator onto Epson Premium Presentation Paper Matte with an Epson Ecotank 3850. I forgot to check borderless on my first print so second go round, I checked borderless and checked "do not scale" and "retain size", all the applicable settings. I have a 0.25" bleed set up with image expanded to the bleed. It printed to the edge, however my colors are all blown out and faded and gone is the crisp edges of the lettering which now has a faint "glow" around the edges.. I have searched and searched and all I can find is "it just automatically stretches the image when printing borderless" but I just don't want to accept that. I feel like there must be a setting either on the AI side or printer side that I am missing and the setting I chose is getting overidden? The ONLY things I changed between print 1 and print 2 was checking "borderless" and choosing "retain size" in the Settings>Expansion box (therefore unchecking auto expand) within the printer dialog box an

Hi all, I'm a lifelong PC user who just bought a new Mac Mini M4 pro. I would like to transfer my existing LrC Catalog and 1.5 TB of photos from my PC to my new Mac Mini M4 pro. I've searched this site but couldn't really find specifics to my exact situation so excuse me if this is redundant information etc.. Excuse my ignorance, but I would like some expert advise before I attempt this transfer since I've read conflicting information on this process. I would like to keep this simple and intend to just use my existing external formatted NTFS drive from my PC which contains my catalog and all my photos and copy those files to another APFS formatted external hard drive on the new Mac. My understanding is that that MacOS can read a NTFS drive but can't write to it so I'm assuming my intended method will work. That being said, most folks recommend formatting the PC external drive to exFat before I copy to the files to my new external APFS external drive on the

Hi, Inside Illustrator when any generative AI stuff is created, where all the creation history saved?I tried finding but unable to locate any.

Lightroom gives me this warning every time it starts up but I've already learned the hard way that if I don't limit the number of backups it will take over and flood my hard drive with endless backups which I don't want. A few recent backups is all I would ever want and actually have never used a catalog backup in all of the years I've used Lightroom. What do the experts say, just ignore this worning and continue to work with Lightroom and enjoy saving precious hard drive space?

looking for a working offline installer for Photoshop 2023, preferably version 24.0 to 24.5, if any

I cant open a new document, and home page looks organised like a code script.Also its says my GPU is not detected I have a GTX1650 

After  "Reconnect missing files" runs it's search, there apparently is a file missing. When I try to search manually, I see a pop up (pic below).Problem is - Under "Files Missing from Catalog", there is NO file.   If I click the drop down carrot above "Original Location", and then click the "Delete from Catalog" option, I get a message saying "To remove items from the catalog, first select one or more of them". I would obviously do that if there was a file to click on. The box is blank.  I've tried the "Optimze" and "Repair" options in Catalog Manager. View / Hidden Files / has "Show all files" selectedCatalog is somewhat large with 42K pictures. Can anyone help with this?Thanks ahead of time.. 

Hello Adobe Firefly Team,If I don't have a Firefly subscription on January 4, 2026, will I get the1️⃣ “Unlimited image generations until Jan 15” offer?2️⃣ Will I be able to generate videos without limits during this time?3️⃣ Can these unlimited videos be used for commercial purposes?4️⃣ Which plan should I take to generate videos according to the screenshot I shared (Firefly Pro / Premium)? Will subscribing from here get it startedThank you.

In this file, the vertical measurement should be 10.75 inches.  That is the correct dimension of the rectangle height.  Why doesn't my measurement (from the measurement tool) match it?  It is reading 10.69 inches. When I click on the rectangle path I can see that the lower left hand corner is not matching the nodes.How do I fix this?   https://illustrator.adobe.com/id/urn:aaid:sc:US:88e74ff3-a20c-4d63-a57b-3cf7066550bc

Je suis abonné depuis des années à adobe, j'avais 11000 crédits ce mois ci, à partir du 15 décembre, et je n'ai pu générer que 9 videos alors que 400 crédits sont débités pour chaque video, on est très loin du compte. J'attends votre réponse très rapidement, on dirait que les vidéos qui n'ont pas pu être générées sont débitées, ce qui est totalement anormal.Cordialement

here i upload these 2 pictures why it was not accepted

when a user last logged in or used a product 

I am trying to find an easy way to get to a list of all my post/threads/activities.  When I search for it in this forum everyting is old and in google everthing tells me I should find it after clicking my profile picture. What am I missing?  

I created a Curves Adjustment Layer (Curves 1) to lighten a layer (Layer 0 copy).  Part of the Layer is blown out and I want to remove the adjustment for that area (the green panel where the error message is in the screenshot).  When I try to erase on Curves 1 I get the message "could not use the eraser because the content of the layer is not directly editable."  I'm pretty sure I have used the eraser to remove an adjustment from an Adjustment Layer.  Am I wrong?   There is an upper layer (6312-Pano copy) but I erased the overlapping content in that area.  The only active layers are Layer 0 copy and Curves 1.  Why can't I erase on the adjustment layer to remove the adjustment for this area?    

A few days before Christmas, i decided to move my ~30k photos from my local storage to Lightroom CC so that i can access and edit them from anywhere. So what i did for each of my main folder (ex: family, sports, etc): - export folder as catalog - import catalog in Lightroom CC This allowed me to move in batches of 1k-5k photos.   Now i realize i probably made a mistake. Because using Lightroom Classic is still useful.  So i think i should have simply turned on Sync in Lighroom Classic. And that's what i did now, expecting that it would sync only the "test" synced collection i just created. But it seems to be downloading the 30k pictures from the cloud.   I think that now i have 2 complete archive of my pictures, one local and one in the cloud, but with the way i've done things, Lighroom sees those as 2 different things and wont be happy until the remote archive is downloaded, or the local archive is uploaded. Which means what i have done so far was useless. So how can i

during the Black Friday sale for whatever reason the adobe customer service person gave me a business account which messed up my original account and now my website is down because it says I my payment method change but its giving me a hard time accessing the payment method from my original account I need to get it up and running ASAP

I just found out I can use Veo 3.1 and Sora, so I experimented. I only used it a few times and all my credits are gone. Not to mention the video I made with sora was a still image and not animated. I would like a refund of those lost and stolen credits. I only used 2800 credits based on my generation history, actually less becasue the first video was only 200 credits.