Solved

Every time I add a video into Premiere Rush it cuts off 5-10 seconds at the end. I have made sure that the file on my computer has the entire video.

Descrição do problema: Estou enfrentando um problema ao tentar enviar um documento para assinatura eletrônica utilizando o Adobe Acrobat. Ao adicionar os destinatários e tentar prosseguir com a definição de local de assinatura, recebo a seguinte mensagem de erro: “Falha na autenticação.” O erro ocorre imediatamente após inserir os e-mails dos destinatários e tentar avançar para o próximo passo. Já revisei os dados inseridos, alterei os destinatários, tentei em diferentes navegadores e redes, e o problema persiste. Trata-se de um processo urgente e essencial, e estou impossibilitado(a) de dar andamento devido a esse erro. Solicito, por gentileza, orientação urgente para resolução ou restauração do funcionamento do serviço.

Hi,I cannot seem to move the Tool Bar to left. I cannot find the location to disable or enable the new Acrobat DC. Pictures below of the File, edit and View tabs.Thank you,Simon

Why can't I resize the Signature Block option like I can the Signature option in Adobe E-Sign?  The Signature Block covers up required information on court forms, which is a problem.  I like the fact that the Signature Block provides the Name, Date, and Email address of the signer but given the size of the box, it is mostly useless to me.  I note that if I send a document to a client to sign outside of our company, their signature will automatically include the date and time they signed.  I want this function for all signatures.

I installed OS Sonoma on my Imac earlier this week, and, aside from the annoying CapsLock Indicator that I had to disable, everything seems to be working fine, except that whenever I print a pdf, and I print a lot of pdfs in my job, Distiller opens up first.  The documents print, but I've never seen this happen before.  Is this just the new normal, or is there a setting I can change to prevent it?

Hello, I am receiving an error message on startup each time I try to open Adobe Photoshop 2025. It says "Adobe Photoshop 2025 quit unexpectedly. This report will be sent automatically to Apple." I've tried restarting the computer a couple times and can't get it to open at all. I attached the report details below that I got when I hit show details as well as a screenshot. Please help! I am not able to see the version of Photoshop I have other than that it is 2025. I am on a 2020 Mac on the Sequoia 15.4.1 MacOS. Thank you guys so much Translated Report (Full Report Below)-------------------------------------Process: Adobe Photoshop 2025 [2489]Path: /Applications/Adobe Photoshop 2025/Adobe Photoshop 2025.app/Contents/MacOS/Adobe Photoshop 2025Identifier: com.adobe.PhotoshopVersion: 26.9.0 (26.9.0)Code Type: X86-64 (Native)Parent Process: launchd [1]User ID: 501Date/Time: 2025-08-05 13:58:01.1229 -0400OS Version: macOS 15.4.1 (24E263)Report Version: 12Bridge OS Ver

I'm on mac and I'm experiencing a weird green tint to my images when working with the merge-to-hdr function. I haven't changed anything in my screen's profile, or anything else, besides updating to latest build of the OS( Sequoia). See attached screenshots. After looking at another post with a simliar issue, I did check the histogram, which does seem to be oddly green in the highlights. Any ideas why this is suddenly happening? 

As a livestreaming artist, I would love to be able to use Rush to take my multi-hour livestreams and speed them up into a 3 minute timelapse for social media uploads. I'm not even looking for highlights simply because its about the process rather than "clip-worthy quotes." The current speed adjustments on Rush compared to other apps is way too limited. I'm sure other artists and "activity" streamers could benefit.

I was editing a project 2 days ago when the APR suddenly said it hadn't been able to save my work for a while and then shut down/crashed.I reloaded APR and the thumbnails for my projects were gone. The projects themselves appear to be safe, but I can't access or edit them becasue it's just a blank screen with nothing to preview.I have uninstalled/reinstalled Adobe Creative Cloud several times over the last 48 hours and nothing has changed. I deleted multiple personal files (after backing them up elsewhere) to clear up several GB of storage space. I have attempted to run as administrator and in compatability mode and yet APR is still not opening properly or letting me access my files or create new ones.Does anyone have a suggestion?

I'm using Premier rush on three different devices and have been for several years. I recently tried to open it on my computer, my iPad and my iPhone 16 and all three say that my media is not supported it was filmed directly on my iPhone 16. Am I doing something wrong?

I'm using Rush on an iPad.  The app version is 2.10(1).  From within a project, if I tap "Share" near the upper-left of the screen, the "Ready To Share" screen opens up, and I can export the video to my camera roll.  Great.  My friend is also using this same version on his iPad, but when he taps on "Share," the app brings him to the "Upgrade to Premium" screen.  He cannot export his project to his camera roll.  I have not upgraded my account to premium.  (I know this because I still have the option to upgrade on the Settings screen if I choose to.) Any suggestions for my friend?

So I know how to warp text along a custom path. But the thing is while writing text on a path, the characters also tilt along the path, I want them to be straight like when using "warp text". Is there anyway to do that? Thanks in advance.  Here is what I'm talking about. The characters of the text along the path is tilted along the path while the "warp" below are still straight up.

Hi everyone, I installed the latest update for Premiere Pro yesterday before leaving work.This morning when trying to edit, all I can hear is white noise at 0db.I can hear audio via iTunes fine, so it's not the audio card.Currently rolling back to previous version to try and solve it.Sysinfo in jpg attached.Rolling back the update has fixed the issue. 25.2.3 Build 4 works fine.

I'm using Photoshop 25.9.3 with Win10pro, 64-bit.  Every time I start it I get a message that my graphics processor is incompatible but I just close that message and go on.  I have not used Photoshop for several months but it has always worked until now.  Today I can open a jpg file but the mouse pointer is a ‘No’ logo. Clicking on an image produces this error message:"Could not complete your request because it only works with OpenGL document windows." What is OpenGL?  How do I get an OpenGL window?  Or how do I revert to an older version of Photoshop that will work like it always has?  Thanks, JRS

Hi,  I've been using lightroom for over a year now, and my credit card expired on 1 Aug, and I resubscribed with a new card on 3 Aug but my lightroom app does not recognize the new subscription. I have not been able to access any premium features and my work is severely impacted. I have been accessing Adobe support since 3 Aug, as well as Samsung support, talking to agents and on the phone for HOURS and no one can seem to help. Adobe says Samsung needs to fix it, and Samsung says Adobe needs to fix it. This is super frustrating and the money is off my account but Adobe can't seem to find the purchase and Samsung has no involvement in refunds of third party apps.  If there is anyone that can assist that isn't just reading off a script, that would be appreciated.  

I imported 45 raw files this morning, went through a dozen or so the sme as I have with thousands before in the past 10 years - now, for no apparent reason the Edit In menu under Photo is entirely greyed out...I see this was asked in 2016 and the answer had to do with smart previews, but again, this same batch of files (which were converted to dngs by DxO PureRAW, also part of my normal workflow) was working fine until an hour ago. I have restarted the MacBook as well as quit and restarted LRC, to no avail. MacBook Pro M3 on Sequoia 15.5LRC v 14.4 Thanks for any insights 

Modern programs like Sketch and Figma have auto-height text boxes that grow in height as the copy increases. Can we adopt this feature in Illustrator?

Hi everyone,I have a problem with my brush settings.Since yesterday all my brushes have the same settings. If I am making a change on one brush the next brush will have the same setting, even when the locks are unchecked.I can not find a way to solve this issue, so that every brush has their own settings again without affecting each other.Does someone have an answere for this problem?

Hi all, I hope this is the right place. I'm sure I haven't posted here before. Anyway, a long time ago I had a subscription to the Photography lan, that ended, I didn't renew, but now I have started the Lightroom 1TB plan. My question is, under the "Essential on your plan" area, one thing there is Photoshop express. It gives me the option to add to mobile, but when i do I don't have access to premium features. I'm guessing then that though it's there and offers me the download, it's not actually part of my plan, but a restricted app purely for upsell? Any help appreciated. Thanks

Hello, I'm new to this community and I'm hoping someone can help me. I purchased Lightroom 3.2 over 10 years ago and had it on my old computer. During that time, apparently Adobe updated it to 5.3, then 5.6, and finally 5.7.1. I installed the original 3.2 on my new computer and I'd like to get it updated just as the old computer was. I fired up the old computer and found the installation files for 5.3, 5.6, and 5.7.1 that had been downloaded from Adobe but when I installed 5.7.1 it asks for a serial number. I used my 3.2 number but it didn't work. Does anybody know how I can get it to work, like it did on my old computer? I still have the old computer if I need to search for a particular file that needs to be copied to the new one. Thanks for any help you can give me. I know I'll eventually have to go the subscription route but I'd rather not just yet.

On some documents, when I edit something, InDesign adds a blue vertical line to the left of the text frame. What is this, and how do I turn it off?  It does not seem to be associated with the Preferences > Composition settings. I have tried comparing a document that does not do this with one that does, but so far, I haven't seen any differences between the two. Here's what I'm talking about - the Screen Mode is Normal:It's not a show-stopper; just really annoying. 🙂 

Hi I have a DVD of Photoshop elements 22 bought from ebay. I haven't opened the package because it looks a bit different to other Adobe software packs. It is an envelope not a box and has no barcodes or hologram .

I,m creating icons in Adobe Illustrator using 20+ artboards in the same document.When I save each artboard as an EPS using Use Artboards, the file previews normally inside Illustrator.However, after uploading to Adobe Stock, the preview shows my icon very small in the top-left corner with a lot of empty space.I suspect it’s related to the way multiple artboards are positioned on the canvas (pasteboard) in the document, but I’m not sure how to fix it so Adobe Stock previews them correctly centered and full-size.What I’ve tried:Aligning artwork to the artboard centerFitting artboard to artwork boundsRemoving stray points and hidden objectsRearranging artboards with smaller spacingQuestion:How can I prepare my Illustrator file (with multiple artboards) so that each exported EPS uploads to Adobe Stock with the icon centered and filling the preview, instead of appearing tiny in a corner?

I have been using my Stock Contributor Account for 7 or 8 years. It was set up with an email attached to a url that I no longer own. When I reached out to request that my Stock account be attached to my new Adobe subscriber account, all I recieved in response was a link to the Adobe Stock Contributor FAQ. Numerous requests went unanswered. Today when I attempted to login to my account... I got an error message, "we do not have an account with that email address".  Great, I thought, maybe they attached it to my Adobe subscriber account, no such luck. I tried my other email address and it was, for some unknown reason, attached to the account of a client I haven't worked with in years. It seems like my account and all the work I have put into it, is gone. Does anyone have a contact at Adobe Stock, a phone number, someone to reach out to to help me recover my account? Grateful for any help with this.

I'm using Version 25.3.0. When moving clips around on the timeline, clicking on the right side of a video clip will automatically open up the Effect Controls Panel. There's an active "FX badge" at the end of each clip that wasn't there in previous versions. Is there a way to disable this feature? It's very frustrating to have this panel open up when I'm simply moving clips on the timeline.