Get Acrobat Reader Mobile answers, news, tips. Join us!
Recently active
Lately, despite all print setting set as ‘double sided and flip on long edge’ print jobs are coming out double sided on short edge (when done via desktop) or single sided only when printed via the mobile phone app (iOS). Is this a problem being addressed in any updates or am I missing something. Never had this problem before - it’s only been happening over the past month or so.
I paid for my subscription and everytime I try to log in im always prompted to buy a subscription. I dont understand why. How can i use my account with the subscription I already subscribed. What do i do?
saya ingin me refund uang saya yang telah di bayar untuk langganan yang bahkan saya tidak mengetahui nya sebesar Rp 82.000
Didn’t get my refund idk why it’s been a month
I want to cancel my subscription but I don’t see on my subscription panel on my iPhone subscription account. It appears like if I have never subscribe an account for adobe in which it’s weird because I do remember that I did sign up for that 7 day free trial.
I am contacting you regarding my Adobe Acrobat Premium subscription, which was recently renewed automatically. I did not intend to continue the subscription and was unaware that the renewal would be processed at this time. As soon as I noticed the charge, I decided to cancel the subscription renewal. I would kindly like to request a refund for the recent payment, as the renewal was not intentional and I do not plan to use the subscription going forward. I would greatly appreciate your assistance and consideration regarding this request. Thank you for your time and understanding.
HOW DO I DELETE MY SUBSCRIPTION
Everytime I open up a document to try to get the 'generative summary' or any of the other AI "Ask AI Assistant' tools it says that 'something went wrong' and I can't get it to work. Help! I've uninstalled, and re-installed it and nothing works.
Subscription keeps declining even though there are enough funds in my account
As I am filling out a form I am able to input all data, but when that text box is complete it only displays the first letter of the text. If I select the box again all data comes up, but only while the box is selected. I am using the Adobe app on my phone to open and make edits.
Hi,I would like to ask for refund since I cancelled my subscription before trial ends.Please see deduction and information details for your reference.Thank you
Signed on for a 7day trial a couple of weeks ago (~Monday 13th June) of Adobe Acrobat Premium (Monthly). Was immediately billed the subscription fee. The LiveChat that I had with Adobe Customer Support let me know that I needed to contact Google for a refund of the subscription fee. I contacted Google however unfortunately, they are not providing a refund, regardless of the screenshot I provided with subtext showing that I wouldn't be charged until the 7day trial period ends. They contacted me before the trial period was meant to end. In response to my review, I was recommend to contact the Adobe Support Community. Please let me know if further information or screenshots are required. Many thanks
Why is it not possible to make pdf-documents offline available in Adobe Acrobat Reader Version 25.03.05 on iPad Pro?
I have been trying to talk to someone , where can i talk to your agents or executives, i have been trying since last 3 days to be heard, you deducted money during trial period and now you are telling me that i have taken subscription from third part, and some of your executive are saying I don't even have a subscription plan when i cancelled it. I have all the proofs don't force me to make it big please.
It's not allowing me to edit, it's asking me to subscribe but I already have subscription until August.
Why can’t I see document, it’s asking for a password I haven’t received
Hello, On August 8, 2025, I signed up for what was clearly labeled as a 7-day free trial of Adobe Acrobat Premium through the App Store. I clicked the “Free Trial” button, was directed to my Apple billing confirmation, and accepted. I was given instant access to the service. However, the very next day (August 9), Apple attempted to charge my account $14.99 — well before the trial period should have ended on August 15. The payment failed only because I do not have an active payment method listed. I canceled the subscription on August 10, yet my account still shows access until September 8, as if I had paid for a full month. This situation is misleading for the following reasons: The subscription never displayed any “trial ends on…” date, which contradicts the free trial offer. I was billed immediately instead of at the end of the trial. I effectively did not receive any free trial, even though I accepted an offer that said I would. I request t
When I am sharing the document after signing on the mobile app. The person i am sharing with is not able to see the signature
Hallo, ich habe versehentlich nach der Testphase ein Jahresabo aktiviert. Mir war nicht bewusst, dass die Testversion automatisch in ein kostenpflichtiges Jahresabo übergeht. Ich möchte das Abo bitte sofort kündigen und eine Rückerstattung erhalten. Vielen Dank.
My 7-day free trial ended today, and I was charged £62.99 for the annual subscription. As I no longer use Adobe, I would like to cancel the subscription and request a refund if possible. Since the payment was taken today, could you please let me know if I am eligible for a refund? If so how can I get the refund?I would really appreciate your assistance with this matter. Thank you.
I need an invoice to my professional details PROFESSOR KONSTANTINOS KOSTIKAS[Personal Information removed by moderator] can you please issue this?
I have uploaded 46 chapters into Adobe and want to merge the chapters of my novel in order but when i request combine it mixes the chapters up. How do i stop this.
171956395286 touching go e walletPUBLIC BANK6449108419
Se abri la secion en el ordenador me pide de subscribirse otra vez
I took the 7 day free trial of acrobat adobe on 20th may 2026 and created an autopay but i got to know about a free website to do the same work, and that's why i deleted my autopay on 20th may at around 4 pm but when i checked my bank statement it said that my 2600 rupees are deducted on 20th may 2026 at 3:22 pm , and asked me to talk to bank , then bank told me to ask to phone pe, and then phone pe asked me to talk to the merchant that's adobe, but when i cancelled my subscription i got an email saying I won't get a refund according to the refund policy, but when i went through it , it was mentioned that if i cancel my subscription within 14 days then i will get a full refund, and i cancelled within 5 days only. So how come you can say I won't get a refund. Check it and give me the refund , also i can share images
Remix with Firefly Community Gallery
Thousands of free creations to fall in love with and remix in Firefly.
Already have an account? Login
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.