Welcome to the community

Cuando intento generar un video sin importar el proveedor del LLM genera este error "No se puede cargar No podemos mostrar el vídeo generado. Edítalo e inténtalo de nuevo."

No funciona la opción de generar video

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31 分前

Upshot KnotholeParticipant

Firefly credits still being deducted during Spring 2026 promotion

Hey everyone. I’m on a CC Pro plan with 4,000 Firefly credits per month. Adobe’s running a promotion with “unlimited generations on select models”. I’m grateful for the promotion, but I’m still having credits deducted from my balance when using those

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42 分前

GinGin818Participant

Enhanced audio wont download with my video edit

When I download my firefly video that I edited. The enhanced audio does not download and it reverts to original audio

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56 分前

alc66178082Participant

Vaya destrozo me ha hecho!

La función ha de ser que haga lo que se le pida y sólo lo que se le pida.

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58 分前

Kevin StohlmeyerCommunity Expert

Use Adobe Firefly to Generate Your Images

Welcome to the community support forum! Your post has been merged into this main thread.   If you want to create an image go to https://firefly.adobe.com and enter your prompt there to generate. Do not prompt here in the Adobe Community forum.

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dece80Participant

Gemini 3 (Nano Banana Pro) generation doesn't work most of the times and credits are used up anyway

When I try to generate something using Gemini 3 I get an error message (Something went wrong), but the credits are used up anyway. It makes the feature practically unusable (and quite unfair for the user)

defaulta06katz2zhlgParticipating Frequently

It would make mood boards much more useable if I could export as a pdf....Open for Voting

I like moodboards from lightroom but REALLY need

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Try out the new Markup feature in your creations!

Kartika RawatCommunity Manager

Ready to try something new with Firefly? Let’s put your creativity to the test!Try the new Markup feature in Firefly Image Generation and show us how you bring your ideas to life! The Challenge: Use Markup to guide Firefly in transforming an image h

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Elchanan BrownParticipant

Something went wrong, please try again later

Hi there, I’ve been trying to generate images in Firefly for the last few hours, but the experience has been very inconsistent. Sometimes it works, and other times I get a “Something went wrong” error.The main issue is that even when the generation f

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BenanBerhanParticipant

issue: disappearing images

I am generating images but they are disappearing, I lose my credits and have to re-do the images

391

leishmaniasisParticipant

Cuando intento generar un video sin importar el proveedor del LLM genera este error "No se puede cargar No podemos mostrar el vídeo generado. Edítalo e inténtalo de nuevo."

No funciona la opción de generar video

71

31 分前

Upshot KnotholeParticipant

Firefly credits still being deducted during Spring 2026 promotion

Hey everyone. I’m on a CC Pro plan with 4,000 Firefly credits per month. Adobe’s running a promotion with “unlimited generations on select models”. I’m grateful for the promotion, but I’m still having credits deducted from my balance when using those

152

42 分前

GinGin818Participant

Enhanced audio wont download with my video edit

When I download my firefly video that I edited. The enhanced audio does not download and it reverts to original audio

111

56 分前

alc66178082Participant

Vaya destrozo me ha hecho!

La función ha de ser que haga lo que se le pida y sólo lo que se le pida.

51

58 分前

Kevin StohlmeyerCommunity Expert

Use Adobe Firefly to Generate Your Images

Welcome to the community support forum! Your post has been merged into this main thread.   If you want to create an image go to https://firefly.adobe.com and enter your prompt there to generate. Do not prompt here in the Adobe Community forum.

9350912836

Elchanan BrownParticipant

Something went wrong, please try again later

Hi there, I’ve been trying to generate images in Firefly for the last few hours, but the experience has been very inconsistent. Sometimes it works, and other times I get a “Something went wrong” error.The main issue is that even when the generation f

121

BenanBerhanParticipant

issue: disappearing images

I am generating images but they are disappearing, I lose my credits and have to re-do the images

391

Patrik5C16Participant

Trouble changing embossed image to debossed

I need to convert some photos of a design that is embossed to one that is debossed. I’ve tried every prompt I can think of but get nowhere. I’ve used embossed to debossed, recessed areas to raised areas, a generic prompt of create the opposite. Does

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19 時間前

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jkoblivionParticipating Frequently

firefly cant load image generated and keeps subtracting me credits..

Firefly can’t load or “something went wrong” but keeps me subtracting me credits.

FathiParticipant

FIX YOUR WEBSITE, IT'S USELESSSSSS!!!!!!

I’ve trying from Yesterday to generate a video, It stuck to generate video screen, nothing happened all day, not even let me to try again, Today I tried to generate an image, after struggling to upload the three reference images, it stuck again, wit

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1 日前

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defaulta06katz2zhlgParticipating Frequently

It would make mood boards much more useable if I could export as a pdf....Open for Voting

I like moodboards from lightroom but REALLY need

1

322

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irfan_2991Participant

Anhaltendes Problem mit Firefly-Credits trotz aktivem Pro-AboOpen for Voting

Betreff: Anhaltendes Problem mit Firefly-Credits trotz aktivem Pro-AboNachricht:Guten Tag,ich habe gestern ein Adobe Firefly Pro-Abo abgeschlossen (4.000 Credits pro Monat).Mein Konto wurde korrekt aktiviert, aber Firefly zeigt an, dass meine Credits

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1102

22 時間前

yhyhu8989Participant

the video needs to be 2minOpen for Voting

its not 2mins

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91

2 日前

románb81804483Participant

EL modelo falla en rear un video y no me devuelven mis créditos. Es como si los echara a la basura sin saber si el modelo va o no a cumplir mi solicitud. Si no hay video o resultado no debería descontar los créditos.Open for Voting

Estoy intentando crear un video. No estoy violando ninguna conddición de uso, me sale error y dice que no puede cumplir la solicitud, pero me descuentan los créditos como si sí lo hubiera hecho. Estoy botando mis créditos a cambio de nada

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2 日前

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Sardar319121216y6cParticipant

Low picture QualityOpen for Voting

Adobe is one of the best AI app which offer us many features but there are some bugs like:-After changing background the picture Quality got decrease and looks very badI hope you will cure it

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Eric_Alan_SmithParticipant

I can't post a model in a dress or a swimsuit. Why not?Open for Voting

I'm a pro photographer and wonder why I can't use my work. The two photos are examples of denied prompt images. There are many more. Is Fire Fly for wedding and family portraits only?

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Papa ZParticipant

Generative CreditsOpen for Voting

Rather than using generative credits every time you click the mouse!How about only using generative credits when you click on keep!I mean TBH credits are really not a good thing at all!... Look I know that a lot of work has gone into this and yes you

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Natalia32124298c0p9Participant

generar videos con veo 3.1 fast siempre da errores. que está pasando?Open for Voting

Intento generar vídeos con Veo 3.1 fast a partir de varias imágenes, que no infringen ninguna regla, son animaciones simples y no puedo porque sale que ha ocurrido un error. Cuando intento animar las mismas imágenes con gemini o flow, pongo la misma

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おこじょ＊*Community Expert

Boardのズーム倍率によって動画配置サイズが変動する不具合（Kling生成動画）Open for Voting

■ タイトル / TitleBoardのズーム倍率によって動画配置サイズが変動する不具合（Kling生成動画）Bug: Video placement size varies depending on board zoom level (Kling-generated videos)■ 概要 / SummaryFireflyBoardにて、Klingで生成した動画をBoard上に配置する際、Boardの表示倍率（ズーム率）によって動画の配置サイズが変動してしまう。When placing Kli

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StarssonParticipant

Limitation of Adobe Generative AI user guidelines [merged thread]Open for Voting

Hello Adobe and its collective users I am writing to you not only as a devoted user of Adobe’s suite of creative tools but also as a professional photographer whose work has been recognized and displayed in museum settings. My specialization in class

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4 日前

dece80Participant

Gemini 3 (Nano Banana Pro) generation doesn't work most of the times and credits are used up anyway

When I try to generate something using Gemini 3 I get an error message (Something went wrong), but the credits are used up anyway. It makes the feature practically unusable (and quite unfair for the user)

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Santi EtalaParticipant

I can't view my video creations. It doesn't load. I only could download it

I created some videos in Firefly and when i go to the generation History I only can view the preview but they doesn’t open. Its only open always the same video, that is not the one I selected.

dhelsiusParticipant

Can't download or share generated graphic even though I have adequate credits or don't need credits.

Share and Download options are grayed out after doing an upscale

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5 時間前

three50sevenParticipant

the generated image is horrible

i do not think it read or understood the prompt at all. the result of the prompt is definitely proof of that. is it possible to get the credits back to try again?

cc1059Participant

Firefly is not following basic instructions on editing. It is also adding characters on it's own. So far it's not worth the money with so much frustration. I paid for this service and it does not work.

I have added four characters to a book cover creation. I cannot change the heights of the characters to be correct in reference to the book. It is adding unknown characters out of the blue. It is changing the characters positioning and changing the b

41

5 時間前

jaketheartist8Participant

ai generations failed but charged credits

tried to use veo 3 to generate text to video with first frame reference but generation failed and still charged me 200 credits

41

5 時間前

GermanInColoradoParticipant

P: Problem with Prompt Declined error for generations

I am confused about the rejection of my prompt.I used Firefly out of Lightroom classic and the new feature of “Edit with Firefly” I have a photo of my manniquin I use for practice light setups and in one photo the eyes are blurry and with the prompt

Randy_111Known Participant

Veo 3.1 Can't load We can't process this prompt. You can edit and try again. Every time I try to make a video

See screen shot.

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14 時間前

michaelc61805868Participant

representative

Help with ADB-44912930-S5W4Told I was getting credits for my account and did not receive them.

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19 時間前

marcos_5813Participant

Ja faz Dois dias que as ferramentas de remoçao e preenchimento regenarativo não funciona, fica mais de 10minutos depois da erro, não esta compensando pagar pra passar raiva e perder tempo.

51

Try out the new Markup feature in your creations!

1 日前

Kartika RawatCommunity Manager

Ready to try something new with Firefly? Let’s put your creativity to the test!Try the new Markup feature in Firefly Image Generation and show us how you bring your ideas to life! The Challenge: Use Markup to guide Firefly in transforming an image h

20212

M