Questions

I was charged 4 time at 21.95 and have not received my refund 

Hello,  Conditions: 1. The device is a Samsung smartphone. 2. I'm viewing a PDF document in Adobe PDF Reader. 3. I'm taking a screenshot using the Samsung hotkeys (Power + Volume Down). 4. At the same time, the Samsung screenshot toolbar opens, along with an automatic pop-up from Adobe PDF Reader, which allows you to "Share screenshot and full document link." 5. The automatic pop-up from Adobe PDF Reader prevents me from enlarging the screenshot as usual using the Samsung screenshot toolbar's scroll-down function. My question is: How can I prevent Adobe PDF Reader from automatically popping up so that I can take screenshots of PDF documents using the scroll-down function again?  Thanks in advance!

cancelar urgenteeee

I have airtel reward worth Rs 4000/ for Adobe subscription , but when trying to activate the subscription, an error message saying this Adobe site doesn't match your location. my subscription id is m.hemanair@gmail.com.  please rectify and help me activate my account 

I unsubscribed 2 months ago but was charged twice after cancelling. I only got refunded for the first charge. I’m still waiting on the second refund. Please process it now

Tenho ficheiros no Adobe que têm por debaixo o símbolo Drive. Quero apagá-los e não consigoPreciso ajuda. Obrigado 

Tolong kembalikan saldo dana saya sebesar Rp498.340. saya tidak mau berlangganan premium. 

Tem mais de 12 horas o arquivo desse jeito que aparece na foto e o pior que não deixar fazer outros coisas no app.

Mon abonnement premium a été résilié dans les 7 jours mais j'ai été prélevée 2 fois : 35,99€ et 8,05€Je souhaite être remboursée 

Hi, I tried to apply for 7 day free trial but my phone froze and charged me the monthly charge today instead of doing the 7 day free trial I wanted. I noticed the credit card charge today April 30th and cancelled it after I noticed.As I am still within the 14-day refund period, I would like to cancel the subscription and request a full refund.Could you please let me know when customer support for the Australian region will be available to assist with this request?Thank you so much in advance 

Hi, I didn’t now about this charges for 6 months a go, could you please cancel my subscription and also refund amounts? 

 I paid for the subscription after the trial because the service worked properly on my iPhone 15 Pro during the trial period. However, only a few days after being charged, it stopped working completely. This is extremely misleading.I will be filing formal complaints with the Better Business Bureau and other consumer protection agencies regarding these business practices.

I want to talk to your Customer Support. Can I have the number?

Requesting refund! Was charged for a month, when I selected the one month option it said 7 day free trial included. I canceled my subscription within the hour and I got an email from my bank that I was changed. 

I had some text messages that I need to lock or save to my phone but I don't know how to go about doing that and I was wondering if I could somehow save them as a file to my Adobe Acrobat

Assunto: Solicitação de reembolso por cobrança indevida durante período de avaliação No dia 22 de abril de 2026, ativei o período de avaliação gratuita de 7 dias do Adobe Acrobat, com a expectativa legítima de utilizar o serviço sem qualquer cobrança durante esse prazo. No entanto, em 25 de abril de 2026, apenas 3 dias após a ativação, foi efetuada uma cobrança no valor de 74,99€, correspondente a um plano anual, ainda dentro do período de avaliação gratuita. Essa cobrança é indevida, pois ocorreu antes do término do prazo de teste oferecido, sem que houvesse autorização clara para antecipação de pagamento ou conversão automática nesse período. Diante disso, solicito de forma objetiva: 1. O reembolso integral e imediato do valor de 74,99€2. O cancelamento de qualquer renovação automática associada à minha conta3. A confirmação por escrito da resolução desta situação Gostaria também de registrar que sou pai de família, com quatro filhos, e atualmente vivo com uma renda limitada equivale

I’m looking for an Adobe Acrobat version Pro version that can be used in both mobile and Desktop. 

I typically manage my subscriptions through my Apple account’s subscription page. As the Adobe subscriptions did not appear there, I inadvertently overlooked them and therefore did not cancel in time. More broadly, I find the current pricing and subscription structure problematic. Encouraging annual subscriptions combined with early cancellation fees is not only uncommon, but also not sufficiently transparent at the point of subscription. This creates unnecessary friction and frustration rather than genuine customer retention. In my view, practices that rely on non-obvious terms to retain customers may work once, but they do not build long-term trust. In many jurisdictions in Europe, such structures would likely face stricter scrutiny under consumer protection rules. In Singapore, it appears that online subscription practices are less tightly regulated, which makes clarity and accessibility even more important. It is also concerning that it is difficult to locate a clear customer servi

您好～我申請試用，忘記取消，今天扣款了，我實在沒有在使用，我要申請退款，麻煩了，謝謝

Hola, cada dia 10 del mes me llega un caro de adobe de 24,19 euros, he revisado mi cuenta y no tengo ningun plan activo. 

I subscribed for free trail but it automatically deduct the amount and I cancelled the subscriptions which is tagged with Apple Account before 7 days but the account is still active .I want refund at this moment  

I have subscribed in mobile Adobe Acrobat Premium annual subscription, can I upgrade to Pro version that can be used in both laptop and mobile device?

I was subscribed to Adobe Acrobat without my consent. I cancelled it immediately, but I have still not received a refund. I contacted the Google Play Store, and they told me to contact the developer.For the past 10 days, I have been trying to get in touch, but I am only being given links and procedures. I have followed everything, yet I still haven’t received my refund.Please help me process the refund from your side, as I am unable to resolve this myself. My registration email is the same as the one used for the subscription.

I am paying full price for adobe but I am a student. How can I get a refund and get the discounted plan?

Gostaria de cancelar o app que foi assinado ontem, e gostaria de cancelar a assinatura obrigado