Questions

Scan keeps crashing. I was in the middle of saving a file this time and now every time I open the app, it crashes. The file doesn’t show in my cloud so I’m afraid it will be gone if I try to delete and reinstall the app, which has already happened to me. Here is a screen recording of my issue:https://share.icloud.com/photos/0f863S5vDiDVJIJldlgHFiQbQ I’m trying out premium but this issue is making things very difficult. Any help would be appreciated. 

Pourquoi vous avaiz prix largent Dan mon copmte suis pas content de vouz suis desole je vous pardone James mon 18 416 cefa

Adobe scan Autopay my payment today it's around 2650rs. I don't use Adobe scan by mistake app is download and payment is deducted please refund my 2650rs. ASAP thankyou 

Приложение пишет, что в моей стране запрещены услуги . Но я проживаю в Италии. Не могу отсылать сканированные документы 

Dear Adobe Support Team,I lost my phone last year and am trying to get back files scanned by Adobe Scan. Somehow they are all lost and I could not find them anymore. I suppose they should be stored on Adobe cloudI have been using Adobe Scan since 2023 and there were a lot of files scanned, but I only see recent files now.  1. Please help check if they are still on Adobe Cloud for files from 2023 - 2025, they are really important to me.2. Please also check the creation date of my account. I could not find it.Thank you. Regards

Acabou de descontar 40,00 no meu cartão quando eu fui entrar pra usar falou que eu não tenho plano 

Even on my subscription it says cancelled but every chance Adobe has debits my bank account R550 up to 3x in one day and total of 13 times in one month. I deactivate and unsubscribe in 2025, but am still terrorised paying thousands in bank fees. Tried to call the Netherlands number with no help. I am desperate for help

I don't want any of my data or property stored outside my control. This is a real problem for security and NDA compliance. 

Bonjour, j'ai souscrit pour avoir l'essai gratuit. Je n'ai pas vu de message de confirmation, j'ai alors souscrit une deuxième fois (apparemment une fois en abonnement annuel, et l'autre en abonnement mensuel. Mon scan d'un livre volumineux n'ayant pas fonctionné j'ai encore pensé ne pas avoir réussi j'ai abandonné. Mais là je vois que j'ai été prélevé des 2 abonnements. Ils sont résilié à présent (moins de 14j) et je souhaite être remboursée. Merci d'avance

Je voudrais me désabonner on m'a prélevé 9€99

Llevo tiempo utilizando la app y estaba muy contento con el funcionamiento pero hace unos meses me empezó a funcionar mal. No me deja compartir un archivo y la app me indica un error al cargar el fichero. He probado a salir de la sesión y a volver a entrar pero sigue dando el mismo error

Saya ingin menarik dana dan membatalkan langganan saya

Gd evening my respected dear sir & mam my self suman Halder, i am a premium subscriber of a adobe scan application still I can't able to  do edit my official pdf documents i try so many times but it's shows edit text preparing please help me sir and mam it's my hearty request to you  I am using your adobe scan Android application in my Smart phone  

Main 13 July ko ek scan kiya tha vah delete ho gaya hai kya recover ho sakta hai

I need to know where to contact their customer support to ask for a refund. 

I accidentally set an autopay for Adobe scan, I want refund of my money debited this month, of rs 2650

Eu aceitei o teste de 7 dias, no dia 31, cancelei nesse mesmo dia (31), e hoje dia 4 minha fatura foi fechada com uma cobrança de plano mensal do Adobe Scan. Quero reembolso 

I had subscribe adobe scanner free trial version, and before 7days i have canceled my subscription. But today it still deducted subscription charges from my bank account. Why?? How can I get refund?

I scan file, click share copy and type in email, but it says failed to send. I’ve done this every time for years and no issue until now. 

Ich fotografiere die Vorder und Rückseite eines Ausweises, und beim Verändern der Größe für das PDF ist das Ausweis Foto nicht mehr ersichtlich beziehungsweise ausgegraut.Dies passiert nicht bei allen Ausweisen, sondern nur bei denen wo die Hintergrundfarbe grün beziehungsweise grau ist.Hat vor ein paar Monaten alles bestens funktioniert.

Adobe scan continues to crash the app won’t even open. I need a refund for the month of this continues I use for work

I have an emailed document that I need to save and then print. My format keeps changing

I had scanned a few files and after they got uploaded to cloud, it shows zero kb as size and can't open the file. An error shows " unable to open file. DCFSfilesystemerrordomain error 5." Please help because it is important to sort this ASAP. The app is the latest version, good internet.

I was charged Rs 6200 after the 7 day trial period. I cancelled the subscription but got no refund. I want to cancel the subscription and refund the money