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제가 계속 26,400원이 출금되요! 1월 24일부터 매달 계속 출금됩니다. 이게 왜 청구되는지 취소도 못하고. 지금 빨리 취소해주세요. 아무런 사용하지 않았습니다.   * 모더레이터에 의해 계정, 결제 및 플랜 게시판으로 글이 이동 되었습니다.

며칠전 프리미어 업데이트 이후 mp4로 저장하려하면 제가 원하는 폴더에 저장이 안되고 꼭 최상위 폴더에 저장이 됩니다그리고 파일이름도 1.mp4 이런식으로 저장이 되는데 너무너무 불편해요 참고로 컴퓨터가 두대라서저장을 구글드라이브로 공유해서 쓰고 있습니다 이거 예전 버전으로 돌아가야 하나요?업데이트 때문에 저장이 그지 같이 되니까제 생활도 지금 그지 같아요제발 도움을 주세요 

14일 지나기 전에 플랜 취소를 하였는데 빠른 환불 부탁드립니다ㅠㅠ   * 모더레이터에 의해 계정, 결제 및 플랜 게시판으로 글이 이동 되었습니다.

5, 6월 두 달간 멤버십이 이중결제 됐어요.원래 매달 26,400원씩만 결제 됐었는데,5월달부터 39,600원씩 추가 결제 되고 있습니다.이중결제 된 플랜을 해지하고 납부된 39,600원 2회분에 대해 환불 받고 싶어요.

약 1년을 20900원으로 모든 프로그램을 사용하고있다가 6개월정도 사용을 안하게되어서 돈이 아까워서 플랜을 취소하려고 했는데 2개월 무료체험권을 준다고해서 최근 2개월은 무료로 사용을 했습니다. 근데 어제 갱신이되어서 44705원이 결제되었습니다. 원래 내던 20900원이 결제가되면 그냥 있을텐데 아무런 공지 없이 44705원이 결제되었기 때문에 플랜을 취소하고 환불하고 싶어서 취소하려했지만 수수료가 약 47000원이었습니다. 44705원 환불이 가능하도록 부탁드립니다.

Premiere Pro를 체험해보고 싶어서 무료 체험판을 누른 후 결제수단을 등록했는데 냅다 ₩30,800이 결제되니 당황스럽네요. 환불 후 무료 체험판으로 전환을 바랍니다.

잘못 결제해서 팀용 어도비 플랜으로 결제가 되었는데 어떻게 해지 하나요 아무치 찾아봐도 해지하는 곳이 안 보여요 Adobe 고객 지원 센터에 문의하는 방법은 채팅밖에 없는 건가요?구체적으로 어디에 들어가서 뭘 누루고 취소를 하라는 건가요

인보이스 들어가면 구매에도 환불에도 인보이스 안뜨고고플랜관리 들어가면 플랜없음이라고 뜨는데 도대체 왜 결제가 계속 되는건가요홤불받고싶어요

Why can't I move these gradient anchors at all? I can only slide them up and down but sometimes I want to adjust the placement of them.

Hello, I have an issue with Lightroom because I can't use the premium account functionalities. I paid for it in February 2025. I just got a new phone. It was working on my old phone but does not work on my new phone. Every time I try to use the functionality, I get a message that says there is a problem come back later. If it is related to a school account, I no longer have access to this account. If this is the case, I would like my subscription to be transferred to an account that I can access or a refund as I can not use a feature that I paid for. Thank you!

I downloaded LR 14.4 a few days ago and edited a couple hundred pictures. i use a 14 TB hard drive at home. I am now travelling and use a smaller 2TB drive which I then copy tomy home hard drive, and when I tried to open LR it couldn't find a version 14 catalogue. I looked on my computer's hard drive and the only catalogues are for version 13.3. Since LR doesn't recognize older catalogue versions I'm kind of stuck. Should I create a new catalogue for the trip and when I get home try to merge the old 13.3 version with the new 14 version, or can I update the version 13.3 catalogue to new version 14 catalogue, if so how? Or is there another solution? Thank you for your helpMarty

I'm not being able to save EPS files, everytime I try the following message appears: "Can't save the illustration Could not complete the requested operation."

Is it possible to create a downloadable, interactive multimedia PDF?What's the best way to include features such as GIFs and audio? Plus, I would like the user to answer questions by inputting text into multiple (9) chapter pages, then for all of those answers to be automatically populated into a 2-page PDF form in the conclusion. I would like users to be able to use the free version of Acrobat to edit the PDF. Is it better to use HTML5 export with InDesign 2025 or something like In5? https://ajarproductions.com/pages/products/in5/  Thanks 

 Hi! I am trying to export my project, in which I used 70% opacity for some images to make them lighter, but when I look at the final exported files, these images become much lighter. What settings should I change to make my export look the same as in illustrator?

Hallo zusammen,vor kurzem habe ich mir das Foto Abo bei Adobe gekauft und ich möchte es wieder kündigen, weil es mir doch zu teuer ist. Meine 14 Tägige Probezeit ist noch nicht abgelaufen, also würde ich eine komplette Rückerstattung kriegen. Allerdings kann ich meinen Abo nicht kündigen, weil dort steht: "Wir haben die Zahlung für dein neues Abo erhalten. Die Verwaltung dieses Abos wird in Kürze möglich sein."Das steht dort bereits seit einigen Tagen und ich würde gerne wissen, ob man das beheben kann. Wenn mir jemand auf die Sprünge helfen könnte, würde mich das sehr freuen.Vielen Dank im Voraus 🙂 !  

LRC 14.3 Windows 11 Denoise not working on ORF file - shows rotated partial negative image of photo and all options blanked out  and message "enhance cannot be applied to the selected photo".  It worked on 14.2  so this has to be a new bug. Please fix ASAP!

Version of the app : 25.3.0 (Build 84)Platform and OS version : Windows 11 Pro -  Version 10.0.26100 Build 26100Basic steps to reproduce the problem : After Project creation and uploading first Video files from the import Tab, all other Videos created with OBS dont have the Video Tab after import.Expected result and actual result: I can import and edit videos from my Action cam. All my OBS recorded videos have audio bars after import. Here are some screenshots, yes there is a resolution difference, but the same mp4 file i guess. Not sure if thats the problem. I cant switch my resolution on my Action Cam cause i use the wide angle.

In the past, I used LiveCycle, and then in 2018, I switched to AEM Form Designer, the standalone version.  I now need to make changes to those forms that were built.  I spoke to an Adobe representative who told me that I should still have access since I paid the $299.  I have proof of purchase, and my account also reflects that I paid. Can anyone point me in the right direction to get help, or even post this question to the appropriate community? I really appreciate any help you can provide.

Masks are not "sticking". Meaning I'll have a mask on the photo and then I'll get the error in this screenshot. The problem is that the update doesn't actually stay. If I check again later on (sometimes a few minutes sometimes the next day) it says the same thing. This happens when I select objects/backgrounds/subjects  Version 14 (although it was happening on 13.5, I just updated to 14 to try again). MacOS 14.6.1 (23G93)

Here you can see there is a positive sign next to hand sign. I assume this is used to copy properties of the lyers. How to get this?   

Im running Windows 11 64 bit - previously I had a version of Acrobat Pro in the computer. Now I see the files in the registry but I cant remove them. Ive tried running the Adobe uninstaller and installer, Safe Mode, and Control Panel. I also am unable to install Adobe reader and I get the newer version already installed error message. How do I remove ALL Adobe from the computer to start all over. This is just terrible! Please HELP!  Thanks!JT 

All, I can't figure out what the cleanup folder means in Lightroom web?  It is shown under my all photos menu when you open the carrot.  I have over 1k photos in this folder and I don't know why they are there or what to do with these images.  I can't find the definition anywhere.  Does anyone know what this folder was created for?  

This is a Voiceless Video, I cannot undersatand what the presenter did time from 0.47 to 1.16. 3d text effect illustrator  

Cancele el servicio antes de que terminara el periodo de prueba, sinembargo me hicicieron el cargo a mi tarjera