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新たなmacbookを購入し、Creative Cloudアプリケーションを起動すると「ログインが必要です」のダイアログが出現し、「ログイン」ボタンを押下しても再度同じダイアログが出現してしまいます。 アンインストールや証明書の削除などは行いましたが同じ状況です Lightroomを直接起動するとサブスクリプションステータスが確認できませんと表示されます もともと使っていたMacBookでは問題なくログインできました 対処法についてご存知の方がいらっしゃいましたら、お力を貸していただけますと幸いです

Hello,I am working on a very simple video project in AE (fullHD for Instagram, nothing complicated or resource-intensive), but AE crashes systematically during RAM previews (at half resolution and 50% size—I can't even manage a full 100% preview).It seems the issue does not occur when I don't have any video files in my project.The crash is strange—I can click on the interface, but it doesn't respond, and I can't close the project without a hard reboot via Finder.I've already reset the preferences multiple times and granted full disk access as recommended for Sequoia, but nothing seems to resolve the issue.help! Hardware information:Model name: MacBook ProModel ID: Mac16,6Model number: Z1FG000MQFN/AChip: Apple M4 MaxTotal cores: 16 (12 performance and 4 efficiency)Memory: 128 GBSystem firmware version: 11881.101.1OS bootloader version: 11881.101.1Serial number (system): DCJ65JH2GVHardware UUID: 0040DF4F-7323-5450-A7E6-C3AE3179B726Provisioning UDID: 00006041-001468AA3C04801CActivati

Hello, I have a Creative Cloud app on my MacBook, but I can’t click it. Nothing happens, and I can’t uninstall it either because I can’t even click it. I’ve restarted my laptop and reinstalled the same app for desktop, but that one won’t open either. Now I have a bunch of downloads for Adobe Creative Cloud, and I can’t access the programs to delete and reinstall. I don’t want to download another version and then have another download that I can’t access. If anyone can help me, that would be great. I need to access my files within Creative Cloud. If someone can help me ASAP, that would be great. Thank you very much.

저는 구독취소를 하려고 했는데 21일에 이중결제 되었어요.. 둘다 환불 부탁드립니다.   * 모더레이터에 의해 삭제되었습니다.

제가 어도비 포토샵이랑, 프리미어 프로를 결제하고 5개월동안 사용하지 않고 있는데,취소를 하려고 해도 취소  수수료가 말도 안되게 비싸서계속 돈을 지불하고 있습니다.정말 사용할일이 없는데 꼭 취소수수료를 물고 취소를 해야합니까.문의를 하면 취소 수수료 없이도 해준다고 해서 비싼 수수료를 내기가 힘들어 문의 남깁니다.

플랜  해지 요청

금일 결제되어 6/21까지 사용할 수 있다고 안내되었습니다.해당 플랜은 취소하였으며, 결제된 금액을  환불받고 싶습니다환불 요청드립니다.

일러스트 구독중이고매달 27일 결제입니다. 4월 27일에 마지막으로 결제되었고 어제까지도 잘 사용하고있었는데 오늘 갑자기 플렌이 사라졌네요. 결제는 새로 한다고 쳐도 27일까지는 사용되어야하는거 아닌가요? 결제를 다시 해볼까 하다가 27일 되면 다시 결제될까봐 결제도 다시 못하겠네요. 확인좀 부탁드립니다. 작업해야하는데 망했습니다. 빠른 피드백 기다립니다.

안녕하세요 어도비 프리미어 프로를 무료체험 시작 후 학생가 월26,400원 플랜을 자동 결제 방식으로 구독을 했는데 오늘 66,000원이 자동 결제 되었습니다.

그동안 사용하다가 몇달전부터 사용하지 않아 플랜을 취소하려고 했습니다 오늘 결제가 된 것을 확인하고 플랜을 취소하였는데 6/21일까지 사용할 수 있다고 뜹니다.바로 사용을 중단하고 일정금액이라도 환불 받을 수 있는 방법은 없을까요?

제목 그대로 작년 부터 1년간 사용한 적 없고, 신청한 적 없는 플랜이 꾸준히 결제되었습니다.또, 오늘 새벽 결제된 것을 확인 후 이번달 결제를 취소하였는데 환불은 커녕 똑같은 금액이 한번 더 빠져나갔습니다.조치 부탁드립니다.

학생 할인으로 월별 결제 26000원 결제 중이었는데,졸업하고 3개월 뒤 학생 계정 만료 됨. 그 이후 어도비도 함께 결제 금액 47000원으로 올라감.결제 취소하려고 하니 취소 수수료도 47000원 내라고 하는데이거 원래 이런거 맞나요?

HDR photos, especially HEIC, appear blotchy and over-saturated, even in the latest beta of Photoshop.Final Cut Pro has a multitude of ways to compensate for this in video and images, with just one click. For Photoshop, I can find lots of help about creating HDR, but nothing about editing an imported HDR file.What can I do to adjust these images?

I’m trying to get Lightroom Classic running on a new Mac M4 Pro Mini (Sequoia 15.5) but it won’t open even though it opens and runs fine on my old machine (2017 iMac OS Ventura 13.7).Error message reads "The Lightroom catalog cannot be used because the parent folder “/Users/Robert/Pictures/Lightroom/Arrowmont” does not allow files to be created within it. Please either fix the folder permissions before continuing or choose a different catalog."The catalogs are stored in their default location, in folders within the Pictures folder. From reading various forum threads here’s what I have tried so far:Choosing different catalogs produces the same error. Permissions of the Catalog file is set to Robert (Me), staff, everyone Read and Write. Permissions of the Pictures folder (applied to all enclosed items) is set to Robert (Me), staff, everyone Read and Write  Tried resetting LRC Preferences Tried clean install LRC. Uninstalled using the Uninstaller app in

Every time I try to export, I nearly immediately get an error that reads "unable to render successfully" and nothing else. How do I fix this? I've already tried power cycling the app and the phone.   Title edited by mod

첨부 파일 영상을 보면자막의 색이나 크기등 은 변환이 되는데 글씨체는 변환이 안되는 이유가 무엇인지요?삭제하고 새로 설치해도 같은 현상이라 편집 작업이 안되어 짜증이 납니다.빠른 답변 좀 부탁 드립니다.

Are you trying to enrage your customers as much as possible, adobe? You are everything wrong with capitalism. I pray for the day I can move away from these apps. I hope this company melts to the ground.   [abuse removed by moderator]

Hi - I'm new to AP and as I was building out my site, I wanted to have a welcome page with an intro message, and use it as my home page, but I see that according to Adobe, the navigation is hidden on the Welcome page - Why? and can I add it in? How is anyone going to get to the collections otherwise?thanks in advance. - Karl

I haven't used Fireworks in quite a few years, and it's frustrating because I have a lot of .FW files that I want to use from time to time. What frustrates me is that the icon is still on my computer, and I can't run it because it says I need to activate it, but it won't activate because it says I reached my limit, which is wrong.  I don't have any devices that use it right now and there is no way to remove whatever older devices are on my account. I can only assume the activation servers are no longer available, but if that's the case, they shoud've made some prevision to bypass that activation for those who paid for the product. Meanwhile, the AI Chat bot is useless and it says it doesn't see any active subscriptions on my account, which is half right.  I have about 9 paid "perptetual" licenses in my account, which is before there ever were subscriptions.

先日から動画の書き出し中、途中で止まり数分以上進まなくなることがあり困っています。自分の中で原因が全く分からないため、ご助力いただけるとありがたいです。 特徴・書き出し中に止まった場合、書き出し中にもかかわらず、CPU、GPU、ディスク共に使用率が0%~10%程度になる ・キャンセルボタンはすぐに反応する。その他の作業も差し支えなくできる→しかしPremiere proを右上の×ボタンで閉じようとすると、フリーズする ・Premiere proやPCを再起動すると、滞りなく書き出せる時もある(また止まる時もある) ・書き出しが途中で止まった場合、M4VファイルとAACファイルが書き出し先に残骸として残っている 使用環境Premiere pro Ver25.2.3　(Verを24.1でやっても同じような状況が起こった)書き出し形式：H.264CPU：i7-14700FGPU：RTX5080Game Ready ドライバ576.02 (ドライバをダウングレードしても起こった)メモリ：64GBSSD：1TB、2TB(Premiere pro本体や素材のインストール先を変更しても変わらず。外付けのSSDを付けて再インストールなどしても同様) 同じ環境でも変わるため、よくわからない状態です。ご助言お願いいたします。  

I am unable to create a ordinal superscript character style in InDesign. In opening the create new character style there is no choice for a superscript in the panel. I’m using Bell MT true type font. Bringing in the superscripted ordinal from Word causes a paragraph style override as does using GREP in find/change. Any suggestions?

Is there anyway to isolate the gold V in my logo? I want to use just that letter in another item. I have in a vector file and i can ungroup but can't upload not copy just the gold V. Thank you so much for the help. chris

When I'm away from home I'll import individual images from my camera into LR Mobile and do some first pass editing. These sync to the cloud, and when I get home and bring up LR Classic on my desktop the files show up in the folder in my catalog that was specified for syncing. At this point I'll import every image on my memory card into Classic for further culling/editing. However Classic is pretty inconsistent with matching up my cloud-edited images with the freshly imported raws. For example with my lastest import I brought in about 700 images and had 56 in the cloud. Of those 56, Classic matched up 16 of them with the local files and made them 'Copy 1' versions of the originals. The remaining 40 did not do this. All files are being reported with the same file name + extension (CR3) so I take that mean to nothing has been converted to DNG (which might mess up filename matching). I don't know if it's useful but I had 9 days of shoots and only photos from the last 4 days got proper

Hello!I've downloaded this template: Minimalist Magazine Layout - billede | Adobe Stock and am really glad for the design. But on the top of the head of almost every page, there stands 'Magazine' which I'd like to substitute with something else. BUT - I can't change it. I can't edit it. And I even can't delete it. I've been through my master-page, and there is nothing there. So is there anyone, that might be able to help me?Best regardsJacob

Hi, I have a new MacBook Air. Before I had this laptop, in Acrobat Pro I could go to Tools, View More, Add a Stamp, Stamp Palette and have proofreading marks to add to a pdf. Now if I go to Tools it doesn't show View More, so I can't access any stamps. In regular Adobe Acrobat, I see the stamps palette but it isn't proofreader marks. How can I can back to access of those stamps in pdfs? Thanks.