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HeyOn my Adobe account page, I see the following message: "You are eligible for a Creative Cloud All Apps 100 GB discounted subscription, please contact support." However, when I click on the “contact support” link, it leads to an error page and I can’t proceed.I’d like to know how I can activate this discounted subscription or get more information about it.Does anyone know a direct contact or solution for this?Thank you! 

I am trying to edit a PDF in Adobe Acrobat Standard. The PDF comes in as an image. I do the scan & OCR, it finds all the text on the PDF, but when I click on Edit a PDF I keep getthing this message. "Acrobat has detected that this page doesn't have editable text. If it is a scanned paghe, conver it to another formate using the Export PDF tool." But the PDF is not a scanned image.The other thing I noticed is in the Edit a PDF section in the gear icon, there is a check box for reconignze scanned text, but it is grayed out. I also tried running the scan & ORC saving the PFD and re-opening it in Adobe but I still can't edit any of the text. The PDF still appears as one large image.  

today it is happening to us that the PDFs load and display but after 5-10 seconds the banner appears: This application domain (XXXXXX) is not authorized to use the provided PDF Embed API Client ID. and it stops viewing, we have not changed anything and yesterday it did not happen... does it happen to anyone else? do you know if they have changed something in the viewer? The code and the domain are correct and nothing has been touched in the programming. thanks

I run a mixed workload of RGB and CMYK documents.  One of the major drawbacks of Illustrator is the functionality of the eyedropper.  It's an RGB elitist and doesn't want to help anyone with CMYK.There I said it...the eyedropper tool is an RGB bigot.  It's the 21st century, c'mon Adobe...fix the tool. 😉

Hi, I can't see the translate captions button in premiere pro 2025. This is how it looks on my computer: This is how it looks in the tutorial: How can I get it?I have the latest version (25.1) on my computer. best regards/Michael   

Hello,I have a rather very simple question. I'm opening this topic because I couldn't get an answer either here on the forums or via Google.All I want to know is the exact location where Adobe caches the recently opened files & locations. I've already checked in the regular Local and Roaming folders in the user profile but couldn't find any. As a test, I tried deleting the contents of the said folders and replacing them one at a time to pinpoint the recent files cache but failed. Although the settings and preferences are preserved upon putting them back the recent files tab stays empty.So, is it a case of Adobe caching them outside of the user profile folders like somewhere in the registry or elsewhere. If this is indeed accessible to us users I would like to know where so that I could keep a backup for future use.Any advice is appreciated

Hi, I just got an email with the below text. I opened a browser window and logged into my Adobe account, and I see the same in notifications.  I imagine the phone number is part of the "invitation," so I don't want to call it. 🙂 I can't find an actual Adobe support number to call, though. I'm assuming this a phishing attempt? Can you confirm? (Sorry if this isn't the correct forum. I searched all but didn't find this message, and I didn't see anywhere specific for security questions.) Thanks.

Ola!Assinei o Acrobat e nao consigo mais localizar a opção USAR UM CERTIFICADO DIGITAL para assianatura no menu TODAS AS FERRAMENTAS: houve alguma alteração? Onde assinar com certificado agora?Grato,Juan 

A few days ago, I had to replace the motherboard on my laptop. After the hardware change, I attempted to launch Photoshop (part of Adobe Creative Suite CS6) and was prompted to re-enter my serial number. Prior to replacing the motherboard, I had properly deactivated the installation.However, upon entering the serial number again, I received a message stating that the serial number has been revoked.I've tried to download the installer again (see screenshot below) from the Adobe and register it again, but I am getting the same errorI would like to note that I have another installation of CS6 running on a second laptop with the same serial number without any issues. I originally purchased this serial number directly from Adobe as part of a volume licensing agreement, and Adobe has confirmed as of today that the serial number is valid.I would appreciate guidance on how to proceed in reactivating my software on the repaired system.I've downloaded the    

Hi everyone,I’m trying to find out if there's a tool or feature in Adobe Illustrator (or any other Adobe app) that allows you to convert expanded shapes into simple linework or strokes again.Once a shape has been expanded, is there a way to revert it or auto-trace the edges back into editable lines?I’m looking for something that can help clean up or simplify expanded vector graphics—almost like turning fills back into strokes.Any suggestions, tips, or plug-ins that might help?Thanks in advance!

어도비를 사용하지 않았는데 3개월동안 결제된 내역 환불 가능한가요?

Hello, Part of my work involves draweing in Photoshop. Everything has worked just fine. However suddenly I'm getting pixellated edges on my drawn edges. Usually I draw withnthe pen tool then convert to a selection and fll with colour. For comparison in the image attacehd you can see the old edges, which are good, on the black shape, and the nedw, bad effect on the yellow shape. This is also happening with selection tools. But if I make a shape and concert to a selction its still good. Any help gratefully received! Many thanksRichard    

Hello, I want to create a search box on PDF where a keycode is typed on a text box and a relevant info is displayed on another box. I have previously achieved this using a script supplied from this thread but it turns out scripts aren't fully supported on mobile devices. Is there another way for me to achieve this without using scripts? So a user enters a code on a text box i.e. 'Fruit'Then the other text box will be pre-populated with the relevant info i.e. 'Apple' TIA  

Acrobat (version 24.1) Unable to use tools in edit window, it is black with a white box in the middle.Then started freezing when opening a file.Things I have done.End all sessions: https://account.adobe.com/securityUninstall acrobat.RestartReinstall Acrobat.Still experiencing the issue where I cannot edit a PDF. Any ideas on how to fix, that is all my tricks.

Hi everyone Two weeks ago our CC Libraries in our Teams account stopped synchoronizing between users.The work around at the moment involves an export of the Library and local import for each user. I find conflicting information on Adobe whether this feature is no longer available or not to teams accounts. Any advice? Thanks

Hi There I need help with adobe acrobat beacuse ai assistant  the adobe said need plan would you help me.

I tried pasting unicode Indian Language fonts in After effects CC 2020, and also copying and pasting from text programs, but they are all displayed wrong.According to previous solution for this problem, these are the steps suggested - 1. Go to Preferences>Type2. Select ‘South Asian and Middle Eastern’ in ‘Text Engine’3. Select ‘Indic’ in ‘Languages Selection’But in CC 2020 Version, there is no ‘Languages Selection’ option in Preferences>Type.So I can't change the formatting of my Indian language fonts to 'Indic' - which is required for correct displaying of Indian Unicode fonts. Please help me.This option was available in previous versions of After effects as specified in the article link below - https://blogs.adobe.com/creativedialogue/video/create-text-layers-in-indian-languages/

 Last week we applied Update 12 to our ColdFusion 2023 and are now getting an error when trying to send emails from ColdFusion pages. Error is : ColdFusion Cannot find implementation class coldfusion.tagext.mail.MailTag for the mail tag Code example : <cfmail from="servicedeskplus@xxxx.uk" to="developer@xxxx.uk" subject="Test" type="html" server="smtprelay.xxx.uk">Email sent</cfmail>  C:\ColdFusion2023\cfusion\Mail\Undelivr and Spool are both empty We had a problems (remote_user not found) following the Update 12 and Adobe support supplied these additional steps that resolved that issue (including clearing down folders ColdFusion2023\cfusion\wwwroot\WEB-INF\cfclasses and ColdFusion2023\cfusion\bin\felix-cache) :  Step 16 : update jvm.configTake the backup of existing the jvm.config file before making changes.Add the below java flags in the jvm.config file under path C:\ColdFusion2023\cfusion\bin -Dcfdocument.metahttpequivrefresh.

Hi. Since the last Windows 10 update, when I try to print a PDF with Adobe 8 from either Word or PowerPoint, it prints a Notepad file instead with the error message below. When I print a Word document with Ariel font, it works fine, but not with Calibri, and almost all my files use Calibri. Please anyone help with a solution to this problem. Thanks.%%[ ProductName: Distiller ]%%%%[Page: 1]%%%%[Page: 2]%%Calibri-Bold not found, using Courier.%%[ Error: invalidfont; OffendingCommand: xshow ]%%Stack:[80 91 98 92 41 98 66 90 77 63 45 77 91 45 41 90 99 98 45 45 77 91 6345 99 98 74 41 58 98 66 41 90 77 77 92 45 92 66 90 64 92 98 41 45 9390 65 98 46 98 87 41 78 98 98 77 92 99 63 73 42 136 93 66 92 41 90150 90 73 45 98 87 42 90 99 98 41 137 92 42 136 92 66 92 41 90 45 4641 90 98 46 92 42 63 99 0](                                    &nbs

The following  photo is rejected for quality issues. Can you help me to understand this issue in details. 

Hi all, I've got a weird problem hapening in Premiere version 23.0.0 (Build 63)Computer is a PCProcessor 12th Gen Intel(R) Core(TM) i9-12900KS 3.40 GHzInstalled RAM 64.0 GBNvidia 3080 Card Colour grading SLog 3 footage, whenever I scrub the timeline or press play, the grade changes. Scopes shift and everything gains contrast and saturation. I've tried removing media cache files, restarting, using a different grade (tried with and without a LUT) but no fix as of yet. Some files have proxies which are turned off, others don't and both seem to be having the issue. First frame is the playhead not moving.  Second shot is the playhead scrubbing   The IRE vlaues shift as does the playback image leading to one very confused grade. Any fixes or advice would be appreciated. JK  

I am on a Macbook Pro runing Big Sur and the latest versions of Lightroom and Photoshop.I have an Epson P900 printer and have installed Epson Print Layout.  The Print Layout workls as a stand alone program and interfaces with Lightroom as expected, but in Photoshop I am supposed to be able to open a selected image in the Print Layout software by clicking in Photoshop File/ Automate/ and then Epson Print Layout.  Epson Print Layout does not show up in the drop down menu.   Anyone else see this issue and have a fix?

Hello all, I wanted to ask if it is still possible to export ambient occlussion maps from substance painter, as after the recent update I can't seem to find a way to manually expost it anymore, and I am unsure which setting I have to change to bring back the ability to expoert the baked ambient occlussion map from the program to be used in other software like blender. Does anyone have an advice on where this setting can be found if it is still there? (I am using a PBR workflow in substance with openGL normals, andattempting to export with blender BSDF at the selected export setting currently)

Hello everyone, I would like to access the advanced printer settings for density and even print speed. I have the Brother PJ-883 and I need to print in low density. I am only getting the basic settings. Thanks in advance

Hi guys,Having renamed a file I sometimes need to find out the original file name so as not to delete its master by mistake - if the renamed file is a copy, or if it's a master to a copy used elsewhere. I think you get my point.Thanks a lot,Raphael