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Freezes regardless of opening through the four boxes icon or Profile: Color > Browse...

I'm trying to export RGBA as a PNG. I flattened the image due to smart objects not liking the conversion from 8bpc to 16. I have tried most of these permutations in both modes simply trying to get my alpha attached within PNG.In the attached image you can see I have MODE=RGB, 8bpc (tho I really don't care if the final output is 8bpc or 16 since it will undergo yet another conversion outside of PS) ; you can see a nice Alpha in the channels. I thought I used to just export > legacy > select PNG-24 with transparency checked. I also tried quick export which just gives a 3-channel output I also tried Save as Copy but the transparency box is grayed out 

I cannot get the Application Bar icons to display on my Bridge display.  I understand that they should be right below the Menu Bar but I cannot get them to show up.Thanks for any suggestions!!Teresa

After the latest update to version 6.1.0.587 my copy of Adobe Muse will no longer open.It partially loads, and then just closes.In the Windows 10 logs I'm seeing - Application: Muse.exeFramework Version: v4.0.30319Description: The process was terminated due to an unhandled exception.Exception Info: exception code c0000005, exception address 0000000000DEE917 Followed by - Faulting application name: Muse.exe, version: 2018.1.1.6, time stamp: 0x5d3ed771Faulting module name: Muse.exe, version: 2018.1.1.6, time stamp: 0x5d3ed771Exception code: 0xc0000005Fault offset: 0x000000000060e917Faulting process ID: 0x3150Faulting application start time: 0x01da33a19cf3e497Faulting application path: C:\Program Files\Adobe\Adobe Muse CC 2018\Muse.exeFaulting module path: C:\Program Files\Adobe\Adobe Muse CC 2018\Muse.exeReport ID: 8266414e-2cfd-4801-b0e4-a5257678bd62Faulting package full name:Faulting package-relative application ID: Anyone any idea why this is happening?I have unins

Hi there,I add a stamp to my documents and then need to write a description on top of the stamp. But the text goes under the stamp, so is not visible. Super annoying. So currently I need to add the stamp in this program, save it and then open the document in another program to add the text! Please help me resolve this! thanksClare

Hi all,I am seeing a change in the way Adobe coverts Word lists to PDF.  Lists Item now only contain LBody and no Lbl tags. Both the bullet and text content are combined in the LBody.Is this new feature/change with tags, or is this an error that is occuring?Thanks for all feedback and information. 

I am strugging to import my KML files from Google Earth pro into After Effects. I am unsure if the error message is from the KML import script or with the KML script itself. Or something else completley.  Every KML I produce I recieve the same error message.  The same script file is working fine on other team members computers. I am the only one with this message which is making me think the issue isnt with the script. The script below is from my Kml_GES_import_script: {// This script file will open a KML file and create a route path with Google Earth Studio project created with// with the Google Earth Studio .jsx file.// Note: 1) there is no elevation data contain in the file, all points are on the same 3D plane. 2) the KML route// is limited to about 30km area (limitation of After Effects).     // Developed by: Rob Jolly, Imagiscope// Videos: https://www.youtube.com/Imagiscope// https://www.youtube.com/c/ImagiscopeTech // This script is pr

depuis un jour il m'est impossible de télécharger ou exporter mon travail sur mon pc, les fichier ressortent vide et un message de credential content s'affiche même lorsque qu'aucun contenu généré avec ia est utilisé

da stamattina qualsiasi file apro e provo ad eseguire il download dell'immagine visualizza questo messaggio. fino a ieri funzionava tutto senza problemi, ho gia provato ad aggiornare tutto il necessario, a riavviare e controlaare la connessione. inoltre utilizzando il vostro servizio per prestazioni lavorative mi trovo impossibilitato a lavorare pur pagando un servizio. prego in un immediata risoluzione al problema

Hello all, After creating a new sequence, I have no problem disabling "insert and overwrite sequences as nests or individual clips"; however, after creating a multicam sequence to sync audio, I am unable to unnest the multicam sequence. It only allows me to select V1 and A1 for source patching regardless of disabling or enabling "insert and overwrite sequences as nests or individual clips".  I know I can manually go into the multicam sequence and copy paste the contents into the timeline, but I really enjoyed the convenience of being able to drag and drop the multicam sequence into it's multiple video parts.    

The editing track (I'm not sure if this is what it's called) so huge now? Is there a way to revert back to the original thinner version? I know how to adjust them but how do I standardise the size across all tracks?   

キャラクターふたりが喋るゆっくり解説のような動画を作成しています。自動瞬きとオーディオ（声データ）に合わせて口パクをさせるのは成功したのですが、任意のタイミングで口レイヤー内の他の口の形で口パクさせることは可能でしょうか？目などもスタンダードな動きだけでなく、キラキラさせたものや泣いてるもの等で瞬きさせたいです。レイヤーピッカーで差分の表現はできましたが、やはり瞬きや口パクをさせるとなるとその数だけリグを変えたパペットを作るしかないのでしょうか。タイムラインも増えてしまうのでできるだけ整頓させて少ないラインでまとめられたらと思っています。手付けで差分パーツに入れ替えるのでも良いのですが、キャラクターアニメーター内でそういった事はできますか？最悪他の映像ソフトの透明度でオンオフして地道にやる方法も考えてますが可能ならch内で一括して済ませたいです。最近始めたばかりで無知すみません。良い方法ご存知の方いらっしゃいましたらどうかご教授いただけないでしょうか…！

Adobe Creative Cloud, self install options, we are looking to offer our creative cloud licence as a sefl install, the issue we have is, once that user leaves we want the software to be removed from that user's  problem is we don't typically have a list of products that the user has installed, so we don't typically know what they would have installed, we were given this link Uninstall the Adobe Creative Cloud desktop application which does nothing but uninstall the adobe desktop app, but leave all the other softwares install which is not what we want. we want all the installed adobe creative cloud software to be removed, is that a pipe dream or can it be done? 

Text on secure pdf bank statements (specifically Chase) does not display in Adobe Acrobat Pro 2025.001.20432 running on M4 Pro MacOS Sequoia 15.3.2. There is no password protection for viewing the pdfs. The text is in the pdf, can be viewed in the Content, can also be selected and copied from the Document view and pasted in other applications, but will not show in the Document, Page Thumbnail, or Print Preview views in Adobe Acrobat Pro. The content of the pdfs is fully viewable in Apple Preview/QuickLook. The same files also display correctly on Parallels running Windows 11 in Adobe Acrobat Pro 2025.001.20432 64-bit. This issue began recently. These same files were viewable previously in Adobe Acrobat Pro. I have run all updates and reinstalled Sequoia, but the issue persists.

Hello Adobe experts, I have hundreds of white logos made in illustrator (Image A). Exported as both PDF and .ai. (Image B) How can I easily preview these logos to be checked in Finder without having to open each file individually?  I have tried changing the background color in Adobe Acrobat/Preferences/ Replace Document Colors. (Image C) For some strange reason, I can only view the text and not the vector image. (Image D).  Is there a way to preview these images in Finder or Preview?  Why does Acrobat not display the embedded white vector part of the logo? Is there a better third party app for viewing these files? Thanks, Kevin 

Using Acrobat Reader Version 2025.001.20432 on Macbook Pro running Sonoma 14.7.4.   Text is not appearing on both newly downloaded PDFs and existing pdfs in folders on the Mac.   Started happening the other day.  Any suggestions for resolving this?   When I open in preview, everything appears.  See attached screen shot for how the PDF looks when it's opened.

I used to use the Live 3D painting in Photoshop to paint directly onto 3D models. Adobe have removed this, which is really annoying as it was part of my workflow. Is there a viable alternative? The new 3D features seem to be for embedding OBJs into a PSD, which is not what I need.https://helpx.adobe.com/uk/photoshop/using/3d-painting-photoshop.html

Hello, it is not possible to make a payment (bank information is entered correctly). It shows an account error. Reinstalling the Adobe account does not help (see image). What else can I do?  

Acrobat ReaderでPDF/X-1aに変換する方法が知りたいです。スマホやタブレットでは出来ないのでしょうか？

I Need Help On How to Unlock My Video

 Hello! I was hoping someone here could advise on the ideal, best settings in which to export my film to send it to SimpleDCP to make a DCP for exibition. Generally when I export I use one of the default settings - but typically I'm going to stream what's exported on Vimeo or something, I have never been tasked with final delivery of the file where the master DCP that will play in a theater will be created. I realize there are many options / variables -- For example -- the final graded verison of the film came from Company 3 (who did the grade) - the EDL they sent me was a ProRes 4444.mov file (1920-x1080) --  Other than a handful of VFX shots I have cut into that file/time line  (those files came from my VFX artist as: 1920x1080 Apple ProRes 422 HQ) -- and I added in final mix (stereo, not 5.1).  Those are my elements. I did not do the exporting to Co3 for the grading - and VFX artist used the Co3 ProRess file -- I had another editor on to do that deliver

旧illustrator2023が消えてしまって、持っているカット機が使えないのでインストールしたいのですが、2024までしかできなかった。

I've just updated to Creative Cloud. I need ITC Stone Sans. Where's best?

안녕하세요. 환불 요청을 하고 하기와 같은 메일을 받았으나 아직 처리가 완료되지않아 문의 드립니다.----------------------------------------------------------------------------------------------------------------------Adobe 고객 지원 센터 사례 번호 {!Case:Case Number;} 이(가) 해결되었습니다. CRM:05370000001134환불이 처리되었으며 영업일 기준 최대 7일 이내에 환불을 받으실 수 있습니다. 크레딧 세부 정보 및 청구 내역은 여기에서 확인하실 수 있습니다.해결된 사례의 세부 사항은 다음과 같습니다:사례 번호: ADB-38158508-N1T9 문제: 환불만 해당 지원이 필요하시면 언제라도 문의하세요. 또는 Adobe 고객 지원 센터에서Adobe 제품을 지원하는 문서, 문제 해결, 학습 리소스 등을 참고할 수 있습니다.연락해 주셔서 감사합니다.Adobe 고객 지원 센터--------------------------------------------------------------------------------------------------------------------- 빠른 환불 처리 요청드립니다.감사합니다.

I first purchased Acrobat DC and then paid for Acrobat Pro a few days later. However, even after uninstalling and reinstalling the software, my version remains Acrobat DC, and I cannot edit or convert any PDF files. A prompt appears, but when I follow the link to the webpage, it says I need to purchase the software. However, the webpage also states that I cannot purchase it again. How can I resolve this issue? Thank you!