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Why, Where did my picture go? I exited firefly after asking it to “SURPRISE ME”. I even chose the 6th Variation. I exited it The Program, firefly and no picture..  

Example: prompted to remove facial hair, Firefly turned a black man into a white man, multiple times. And this has occurred multiple times with different images. See attachments, just one example. First shot shows original, other shots are the results from prompting Firefly to remove facial hair. In frustration I even prompted, “please don’t change the man’s skin color!” Didn’t work

Hello everyone, Maybe you can help me?I am looking for a way to get pattern fills back into individual data.My idea would be a script that outputs the size of the individual tile of the pattern fill and adjusts the document size on this basis. now you would only have to rasterize and have the individual tile of the pattern fill? What is the best way to implement this? are there any other solutions? Many thanks in advance for your help 🙂

After selecting several color sample points I have numbered cross-hair points on the image and the RGB values shown in the side Info panel.  How do I clear all these color samples?  I have seen mentions of a “clear all” context menu option but I do not see such a thing.  How do I get rid of the sample points on the image and the data in the side  panel?

Hi everyone,I'm running into an issue with some PDF files that I upload for visitors on my website, [third party link removed by Adobe Moderator]When I open the PDFs in Adobe Acrobat, everything looks correct, including fonts, spacing, and formatting. However, when the same files are opened in browser-based PDF viewers, some text appears slightly different and a few elements shift position.I've already tried re-exporting the PDFs and embedding fonts where possible, but the issue still occurs on certain devices and browsers.Is there a recommended Acrobat export setting or compatibility option that helps ensure PDFs render more consistently across different viewers?Any advice would be appreciated. Thanks!

I am trying to generate a logo with a desired text. It is not accepting it.

Hello,It is possible to download x64 installer for Acrobat PRO DC 2015, Acrobat Pro 2017 and 2020. Yes, I need all three version of Acrobat. Best regards

On my windows 11 version of Lightroom (recently updated) if I choose to say increase exposure or shadow etc on a Selective edit, then any change I make will only create a black and white edit in that area. Lightroom Classic is fine. any suggestions please 

I am signing documents using a certificate issued by Identrust under the IdenTrust Global Common Root.  I have had clients open my documents and receive a “signer invalid” error. IdenTrust Global Common Root  is part of the AATL so I assumed that the CA cert would be auto added to the trusted certificates list, but currently the only work around is to manually add and trust the identrust global common cert.  I did not used to have this issue; is there a reason this cert was remove from the trusted list?

Se abri la secion en el ordenador me pide de subscribirse otra vez

One of my clients sent me stock footage from Shutterstock that was AI generated in Adobe Firefly, as they are cross selling the same footage on both platforms in violation of Shutterstock’s policy. The footage itself is terrible quality with doubled frames every couple frames as if they added a pulldown from 24p to 30p. I am sick and tired of having to deal with this poor quality stock by hack users, as I had to output an image sequence just so I could remove the random double frames. I have reported the user on Shutterstock and I’m reporting them here too:Shutterstock account with Firefly generated footageSame profile on Adobe Stock:The saddest thing is knowing how much of other users (and my own) 3D work has been absorbed by these generators who just spit out slop based on 30 years of dedication and discipline honing a real craft. I wish corporations were more ashamed of their absolute piracy.

Hi everyone,I recently re-subscribed to a yearly prepaid subscription to an Adobe plan, but I ended up canceling it within 14 days of the initial purchase.I'm aware of Adobe's 14-day cancellation policy for refunds, but I just wanted to confirm:👉 Is a yearly prepaid plan also eligible for a full refund if canceled within that time frame? Because I don't see any mention about a refund in my profile.Thanks in advance for your help!

Suggests to connect the program to the database of some browser because the program does not understand proper names for example: lamborgini, elon musk

 اعمل باور بوينت عن مهارة التمرير والاستلام بكرة اليد

Hello,I need help updating an Adobe invoice. The invoice was issued with incorrect billing information, and I need to update it to include the correct billing address and CIF/VAT number for my company.Has anyone been able to request a corrected invoice from Adobe? Could you please tell me the best way to contact billing support or how to solve this issue?Thank you very much.

How can I get a refund?  I cancelled my subscription but I was charged anyway on the 18th of May 2026 i also tried self service via help centre and the AI assist but this is not helpful at all 

How do I cancel a subscription 

A couple of months ago, I was able to open a pdf on Google Chrome without having to save it. Now for some reason, my settings have changed and it asks me to save the document first before opening it. I am forever saving pdfs to my desktop to view a pdf then deleting the pdf afterwards. How do i just open the pdf without saving it. Please note, I have tried doing the same thing on Internet Explorer and it does not ask me to save, it automatically opens. So, how can i do this on chrome? Also, I have tried going into the settings and turning off Download PDF files instead of automatically opening them in Chrome and it does not work still. Please help.

LrC无法正确实识别显卡的存在，且在处理图像的过程中，主要工作的是CPU，在进行去杂色的时候，也是CPU为主要负载，GPU没有负载，在Intel Arc显卡的老驱动中不存在这个问题，但是新驱动存在这个问题，那边已经进行排查发现没有问题，一个是Adobe这边没有进行适配。

there is no drop down options when I click the video transitions effects.   

Money was charged from my card for a subscription. I do not use your service, and I would like to request a refund of my money.

When I go to the Plans page as suggested, there is no window to manage plans or cancel plans. In other research it says that view is if you are not the administrator, but under the product I am shown as the administrator (I am the only one in my consulting business). I switch to my personal profile and it does not show me any products - so that email is not the administrator. Please help me cancel. Is there another way? No link to Manage PlansI am shown as the System Administrator 

Das bild schien als video generiert zu werden. nach ca. 3 minuten brach es ab aber kein video wurde geliefert.

For years I’m using a LR Catalog located somewhere under c:\MyLightroomCatalog … since an update or so, LR now always starts with an empty catalog from C:\Users … despite I load the correct catalog - close LR - start again and it opens the empty one from its default location.How can I fix this bug and force LR always to open the correct / only one / last one catalog like the decades before?

I have already cancelled my subscription but they have charged me for that still. I need a refund.