Besvarat

Hi,  I've been using lightroom for over a year now, and my credit card expired on 1 Aug, and I resubscribed with a new card on 3 Aug but my lightroom app does not recognize the new subscription. I have not been able to access any premium features and my work is severely impacted. I have been accessing Adobe support since 3 Aug, as well as Samsung support, talking to agents and on the phone for HOURS and no one can seem to help. Adobe says Samsung needs to fix it, and Samsung says Adobe needs to fix it. This is super frustrating and the money is off my account but Adobe can't seem to find the purchase and Samsung has no involvement in refunds of third party apps.  If there is anyone that can assist that isn't just reading off a script, that would be appreciated.  

I imported 45 raw files this morning, went through a dozen or so the sme as I have with thousands before in the past 10 years - now, for no apparent reason the Edit In menu under Photo is entirely greyed out...I see this was asked in 2016 and the answer had to do with smart previews, but again, this same batch of files (which were converted to dngs by DxO PureRAW, also part of my normal workflow) was working fine until an hour ago. I have restarted the MacBook as well as quit and restarted LRC, to no avail. MacBook Pro M3 on Sequoia 15.5LRC v 14.4 Thanks for any insights 

Modern programs like Sketch and Figma have auto-height text boxes that grow in height as the copy increases. Can we adopt this feature in Illustrator?

Hi everyone,I have a problem with my brush settings.Since yesterday all my brushes have the same settings. If I am making a change on one brush the next brush will have the same setting, even when the locks are unchecked.I can not find a way to solve this issue, so that every brush has their own settings again without affecting each other.Does someone have an answere for this problem?

Hi all, I hope this is the right place. I'm sure I haven't posted here before. Anyway, a long time ago I had a subscription to the Photography lan, that ended, I didn't renew, but now I have started the Lightroom 1TB plan. My question is, under the "Essential on your plan" area, one thing there is Photoshop express. It gives me the option to add to mobile, but when i do I don't have access to premium features. I'm guessing then that though it's there and offers me the download, it's not actually part of my plan, but a restricted app purely for upsell? Any help appreciated. Thanks

Hello, I'm new to this community and I'm hoping someone can help me. I purchased Lightroom 3.2 over 10 years ago and had it on my old computer. During that time, apparently Adobe updated it to 5.3, then 5.6, and finally 5.7.1. I installed the original 3.2 on my new computer and I'd like to get it updated just as the old computer was. I fired up the old computer and found the installation files for 5.3, 5.6, and 5.7.1 that had been downloaded from Adobe but when I installed 5.7.1 it asks for a serial number. I used my 3.2 number but it didn't work. Does anybody know how I can get it to work, like it did on my old computer? I still have the old computer if I need to search for a particular file that needs to be copied to the new one. Thanks for any help you can give me. I know I'll eventually have to go the subscription route but I'd rather not just yet.

On some documents, when I edit something, InDesign adds a blue vertical line to the left of the text frame. What is this, and how do I turn it off?  It does not seem to be associated with the Preferences > Composition settings. I have tried comparing a document that does not do this with one that does, but so far, I haven't seen any differences between the two. Here's what I'm talking about - the Screen Mode is Normal:It's not a show-stopper; just really annoying. 🙂 

Hi I have a DVD of Photoshop elements 22 bought from ebay. I haven't opened the package because it looks a bit different to other Adobe software packs. It is an envelope not a box and has no barcodes or hologram .

I,m creating icons in Adobe Illustrator using 20+ artboards in the same document.When I save each artboard as an EPS using Use Artboards, the file previews normally inside Illustrator.However, after uploading to Adobe Stock, the preview shows my icon very small in the top-left corner with a lot of empty space.I suspect it’s related to the way multiple artboards are positioned on the canvas (pasteboard) in the document, but I’m not sure how to fix it so Adobe Stock previews them correctly centered and full-size.What I’ve tried:Aligning artwork to the artboard centerFitting artboard to artwork boundsRemoving stray points and hidden objectsRearranging artboards with smaller spacingQuestion:How can I prepare my Illustrator file (with multiple artboards) so that each exported EPS uploads to Adobe Stock with the icon centered and filling the preview, instead of appearing tiny in a corner?

I have been using my Stock Contributor Account for 7 or 8 years. It was set up with an email attached to a url that I no longer own. When I reached out to request that my Stock account be attached to my new Adobe subscriber account, all I recieved in response was a link to the Adobe Stock Contributor FAQ. Numerous requests went unanswered. Today when I attempted to login to my account... I got an error message, "we do not have an account with that email address".  Great, I thought, maybe they attached it to my Adobe subscriber account, no such luck. I tried my other email address and it was, for some unknown reason, attached to the account of a client I haven't worked with in years. It seems like my account and all the work I have put into it, is gone. Does anyone have a contact at Adobe Stock, a phone number, someone to reach out to to help me recover my account? Grateful for any help with this.

I'm using Version 25.3.0. When moving clips around on the timeline, clicking on the right side of a video clip will automatically open up the Effect Controls Panel. There's an active "FX badge" at the end of each clip that wasn't there in previous versions. Is there a way to disable this feature? It's very frustrating to have this panel open up when I'm simply moving clips on the timeline.

I have a new Lenovo Carbon X1, 11th generation, with an OLED screen. To keep power consumption down, it's important for screens shown on such screens to mnimize white pixels. It's also true that on OLED displays, their black pixels are "blackest black" in the sense that they are blacker than on "standard" LED screens. So, I'd like to be able to switch to a true dark mode at least when running on battery, as I'm doing right now, or when a passenger in a car, as I am right now. It also would help to avoid annoying the driver with light from the screen. A true black mode would allow me to view my black-text-on-white-background pages as white text on black. Is there already a way to do this that I don't know about? If not, is it a reqsonable thing to post as a feature request?

I am also having trouble accessing my pdf files - I receive an AcroRd.exe - bad image message.  What can I do to access my pdfs?

I have a PDF document where the last page sometimes has only a small piece of content. Most of the page is empty, so when I print it, it wastes paper.I want to scale down the whole PDF slightly, so that the small content from the last page moves up onto earlier pages. Then I can remove the last page completely, since it will be empty.I don’t want to delete or hide any content — just shrink everything a little so it fits better.Is there any feature in Adobe Acrobat Pro that can solve this

Robohelp Version: 2022.4.179Question: How do we apply a default content filter to a direct topic (topic without panel/function bar) for content-level condition tags?Context: I have an HTML5 Responsive Output (Azure Blue) that is set with dynamic content filters to show/hide content based on whether or not the user has selected the "Standard" version or the "Cloud" version of our software (Standard has been set as the default):We wanted it to be very obvious to users which version they are viewing, so we created a topic header that will state which version is currently selected:This works quite well as you can see above, however, we have an issue with our company search. For the search, it would not return actual topic titles/content when displaying the full site with the TOC. It would just return the site title. So, for our sitemap.xml, to add the help pages to the search, we changed the URL to direct topics (ex: instead of Help/index.htm#t=Home_Page/Welcome.htm it would be H

I have created a pdf file and I'd like to have a field with sequential numbers. For instance, if I open my pdf now and it has number 1 in the field, 'd like to have number 2 in the field the next time that I open the file, and so on...

HI  I'm using the latest update to PS, on a Mac, which is also completely updated. I am only using 1 screen as I have seen there were issues with two screens. Currently, my eye-dropper/color picker is not working and hasn't been for about a month. I have also tried rebooting the Mac, signing in and signing out of PS, to no avail. Suggestions please? It's really slowing down my workflow.Thanks,Toni

Can someone recommend professional help to find my LR catalog files.  I had to reinstall windows and LR and now I can't find my current catalog.  And yes, I've done a search on *.lrcat.  

Hi all -- I'm trying to "digitize" a handwritten notebook. My client wants a digitally searchable PDF but would prefer to see their own handwriting. OCR does not work. I am happy to transcribe the handwriting and append it to the PDF. My next step is to try the workaround outlined here (https://community.adobe.com/t5/acrobat-discussions/is-it-possible-to-manually-add-invisible-ocr-text/td-p/10366341) but wanted to know if there are any newer solutions that might be more streamlined. Thanks in advance for your help.

Okay so I've been searching everywhere and the most common solution I've seen is render and replace - however, the exported clip is 5 times the size of the original.    We have a client where we shoot on a regular basis and collect dozens of short 'clips' for them to use on social and their own on the fly edits. We give it our first pass doing any necessary clipping, coloring, reframining, retiming etc then export. Sometimes cutting out numerous individual pieces from the same clip.    Creating individual sequences - extremely time consuming. Rendering and replacing - takes up tons of space. Using the project manager - no combination of settings I can seem to figure out export the clips with respective in and out points within the timeline and color effects and warp applied.    There has to be a way to export dozens of individual clips with edits quickly without needing to go by individual sequences. Right? Any guidance would be appreciated 

Buongiorno,da diversi giorni sto riscontrando un malfunzionamento con lo strumento di selezione, che non mi consente di ridimensionare o ruotare gli oggetti, e con lo strumento di selezione diretta, che non mi permette di modificare i tracciati.L'unica soluzione temporanea che ho trovato è disinstallare il programma e installare una versione precedente, ma il problema si ripresenta poco dopo.potreste gentilmente aiutarmi a risolvere questa situazione?

As a long time user of Colornavigator 6, which I always thought was a truly brilliant piece of software, I just built a new machine at work (I'm an art museum photographer) and decided this was a good time to upgrade to version 7. I have a CG246/CX240 pair at work, and a CG2730 at home. Both on Win 10 pro systems. I had it installed for precisely two days before I gave up, uninstalled it and reinstalled 6. Colornavigator 7 is easily the most unintuitive if not counter-intuitive calibrator I have ever used. What were they thinking? I had to RTFM not once, but three times before I discovered that it was, in fact, still possible to create your own calibration targets. You'd be forgiven for concluding it's no longer possible, so deeply is it buried inside nonsensical, ill-labeled submenus. This used to be right up front - as it should be, it's a core function and the reason you're using a calibrator in the first place. I only had the CG246 hooked up for this. I managed to make on

Description:We’ve integrated Adobe Sign into our application using the available REST APIs and OAuth 2.0 for authentication. While the integration mostly works, we’re encountering an issue with the login behavior during the OAuth flow.Issue Details:When the Adobe Sign login dialog opens (triggered via the OAuth authorization URL), the user is presented with the standard login screen. However, upon clicking "Sign In" on the first screen:Instead of returning the authorization code or access token and redirecting back to the requesting app's redirect URI (as expected in OAuth 2.0 flow),The user is taken to their Adobe account page (https://secure.adobesign.com/public/login), and the dialog remains open.This breaks the intended OAuth flow. Ideally, once authentication is successful:The login dialog should close, andThe requesting application should receive the authorization code/token via the redirect URI.Expected Behavior:After successful login, Adobe should redirect to the configured red

So blends have some annoying, unconfigurable behavior: if you have open paths in your blend then Illustrator won't automatically create a blend spine, and it insists on checking "knockout group" on the blend, which I almost never want. I have a script that attempts to work around this. It saves the open/closed state of every selected path, makes them all closed, calls object>blend>make, unchecks knockout group, and attempts to restore the original open/closed state (but this doesn't seem to take any more). Then it calls object>blend options. Because I almost inevitably do that after creating a blend. And this is where things get weird: the instant I start poking at the options in that window, everything my script did is *undone*. What the heck is going on here? (And why does my loop that is supposed to restore the open/closed state of each path not seem to do anything half the time, either?) // blend properly #target Illustrator #targetengine main fu

Yesterday while using fill and sign to edit PDF files, Acrobat started freezing and coming up with an error box giving me the option to send the error report.  I did this but each time I tried to use the fill and sign feature the same thing would happen. It's still happening this morning.  I have a lot of documents that I need to fill in using this feature in order to send them back and without being able to do this is causing some very impatient people.   Is anyone able to assist with this error??  TIA