Besvarat

프리미어 프로를 쓰다가 플랜 변경을 하고 결제까지 했는데 계속 "곧 이 플랜을 관리할 수 있게 될 예정입니다." 이 문구만 계속 뜹니다다시 프리미어 프로로 변경하고 싶습니다

구독한적이 없는데 3개의 플랜(?)이 구독이 되어있고 정기결제가 작년부터 계속 되고 있더라구요한번도 사용한적이 없는데 1년넘게 결제가 이루어지고 있었고 오늘 갑자기 결제건 메일이 와서 확인해보니 결제가 정기적으로 이루어지고 있었더라구요 오늘 결제건 취소하려고 하니까 취소수수료가 붙던데 당일 취소도 완전 환불은 안되는 걸까요? 여태 한번도 사용한적없는데 이전 결제건도 환불이 안되는건지 문의드립니다

이미 멤버쉽 구독중인데 카카오페이 결제 할인을 적용해서 다시 멤버쉽에 가입하고 싶어요. 플랜 취소하고 다시 결제하면 되나요?

Hello everyone, I got a reward from nvidia of Adobe creative cloud 1 month reward. when i am trying to redeem it i am getting this error. 

How do I go about updating my cold fusion installtion from CF2021 to the latest version if I have purchased through AWS Marketplace?

I thought I had done this in the past but it seems that I can't resize the timeline. I've added an image to show you, but the transform section is almost the whole size of my screen with the actual timeline is about 1/5 of the screen. Is there a way to maybe reverse the sizes so there is more timeline space?

I want to mirror an object in Illustrator using the keyboard shortcut 'O', then select the mirror point and press Shift to constrain the mirroring to 45-degree increments. But somehow it doesn’t work anymore. I’m not sure why. It still works fine with the Rotate tool using the 'R' shortcut. I need help to fix this, please. I’ve just moved from Windows 10 to Windows 11, so maybe some setting has changed?

Hello!I hope that someone can help me.I used to live in Russia, but 2 years ago I moved to the European Union (to Croatia). Now I'm trying to change the data in the account - but the system does not allow access to change the place of residence. At the same time, it gives information that access to Adobe products is closed due to my location.I have completely despaired of finding a way to fix this myself, I need help.P.S. I have all the documents on hand about my residence, as well as the changed country of residence in the Google account to which the account is linked.

ちょっとしたことですが、特定色域の選択のインターフェイスがつい最近のアップデート(26.9.0)で変わったようです。補色とグラデーションになったことが自分には使いづらいです。元のインターフェイスに戻す方法はないでしょうか？ 

Hello, asking for community help as live chat agents have been no help. My copy of PSE12 is stuck in a log in loop. I am aware this is a very old version of PSE, but I am too poor to afford to upgrade, or I would. I am very low income and use PSE12 for graphic editing. I absolutely need this program.  I correctly assumed the log in loop was due to having too many activated devices, so was able to get my old, failing BIOS, physically damaged laptop to work long enough to open the program and sign out / permanently deactive PSE12, thus freeing up a "slot" for my newer device, which is just a cheap functioning laptop.  However, when attempting to install and sign in on this device, I am still encountering the log in loop. I follow the link, I sign in, and I still cannot access my product.  Granted, I cannot access the other pc that its on at all, so it will permanently be stuck on one old laptop that is completely inoperable and extremely damaged, but I should sti

Quero apenas cancelar minha assinatura, queira só utilizar o periodo de teste, usei uma unica vez!! E para cancelar vocês estão bloqueando, como se fosse obrigatorio pagar! Sendo que não utilizei, pensei que fossem uma empresa seria, mas apenas arrumam qualquer forma para prejudicar e tirar dinheiro dos usuários!!!! Apenas cancelem minha assinatura! Além do fato de cobrarem automaticamente dos cartõessss.  

I have a problem with one of my files. I was typing and suddenly the letters changed to other symbols or letters that doesn't match the keys I'm typing.  Apparently this problem only happens with one of my files. I'll leave a video, in case any on you knows how I might solve this problem.  Thanks! 

Hola, en cuantos equipos personales puedi instalar Photoshop? Muchas gracias. 

People are misformed - arms, hands, faces - no matter what I try they come out bizarre. How do I prevent these kinds of results?

Hi, CC says I got the 100 gb full and I can't load any file, but the folder is actually empty because I deleted everything that was there, anyway I can't do anything and it doesn't sync anymore because it's saying it's full.Thank you in advance

I was having an issue where "Paste Remembers Layers" was somehow enabling itself and I have finally found out how it is happening.  Using the new multi-clipboard function with Illustrator is causing it.  I can reproduce it 100%.  I copy something like an image from the internet.  I control/tab over to Illustrator, press the keyboard shortcut for the multi-clipboard.  The clipboard pops visually in the right corner of the screen.  Now, just pressing the shortcut does not trigger the problem.  I must actually tap the image which pastes it into Illustrator an THAT is what suddenly enables Paste Remember Layers.  I've tested it a number of times.  Windows key/V opens the multi-clipboard but does not enable Paste Remember layers.  tapping the image which pastes it into Illustrator, then check again and Paste Remember Layers is enabled. There is also a problem with the multi-clipboard in Photoshop.  It only pastes the first image in

My main question is: Are all the live, pixel and vector brushes included in the free version of fresco? Thank you 🙂

The same issue has happened when editing a document on two different devices and different browsers. I go to edit the file and the file just keeps on saying preparing file for editing. When I do edit a file and try to download is says it cannot find or create the font(I tried two different/separate fonts each time) and the file where edited ends up blank. 

Hi! I was looking for help with a project. I'm trying to make a children's fanzine with two texts, one in red and one in blue. To read them, you need two magnifying glasses (physical ones) made of cellophane paper in these colors, but I can't get it to read. Does anyone have any recommendations or advice? It would be very helpful. Thank you.

I am using windows 10 and have the latest Adobe Premiere Pro CC 2018 installed. I have been having issues trying to use paste attributes for some time now, even with previous versions of Premiere Pro CC. I want to copy a lumetri color setting on a video clip and apply it to multiple video clips by highlighting the clips and right clicking and choosing paste attributes. But when I try to do this and I right click on the clip, paste attributes is greyed out and not selectable.

Hello. I have a PC, the Windows version is 10, and I ran into a problem that is in photoshop version 26.9 (in beta version too). The problem is with an Extension button that is not working/unavailable (outdated version. Can you tell me how to solve the problem?

i was register for trail version after 2 days i tried to cancel the subscription but its failed becaue the procesure of cancel is so complecated and it's kinda misleading, so i couldn't cancel sucessufully.  so i received the credit bill and notice i was bill and actually i dont want the service and i know i dont need it also, but i try to cancel the plan again, it said will charge HKD 1006 cancelation fee, how can i cancel my plan without it, it dose not make sense because i really try my best to cancel, i dont even know the cancel it failed. Who or what email i can contact with to cancel my plan without cancelation fee. Please help me to slove 

Having trouble figuring out how to not only cut out a subject and remove the background but also saving that subject as an individual image so I can add that to a powerpoint slide. Does anyone have any ideas?

Have installed Adobe Reader on my MacBook Pro 2,3 GHz Dual-Core Intel Core i5, Ventura 13.7.4. Trying to add PKCS#11 Modules so I can sign legal document. Options for "Attach module", "Detach module" and "Refresh" are in light gray color and not operative. Tried to fix the problem with support of Certilia in Croatia, but they told me that this is Adobe issue on Mac OS with latest update and quit a lot of users having same issue for apx. last 50 days. Can You help?

Premiere (and other applications) seem to use almost all available resources on Windows, even now after upgrading to more RAM (32GB). It was the same before with 16GB and it's the same now with 32GB:     Why is Premiere using so much RAM and Processing power and also, anyone who knows Windows well, why is it showing such high RAM and CPU usage despite Premiere only showing only using 2.5GB RAM and 1.5% CPU ?