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안녕하세요 (요약)1. 한 계정에서 다른 계정으로 파일을 옮기는 방법 있을까요?2. 활성 플랜이 없어서 상담원 연결을 못 해준다는데, 활성 플랜이 있거든요... 상담 지원은 대체 어떻게 받을 수 있을까요?  학교 라이선스가 끝나서 해당 클라우드에 있는 파일을 전부 제 개인 계정으로 옮기려고 합니다. 개인 계정에는 포토그래피 플랜이 있고요. 일단 Student File Transfer를 이용했는데 파일을 일부만 옮기더라고요. 767개 중에 146개 옮겨졌습니다. 나머지를 다 옮겨야 하는데요, Student File Transfer같은 방식으로 옮겨주시는 게 가능한지,아니라면 제가 수동으로 옮겨야 하는지 궁금합니다.만약 수동으로 옮겨야 한다면, 어도비 파일에서는 파일 여러개를 선택해서 다운로드 할 수 없게 되어있는데 좀 똑똑한 방법이 없을까요?  이렇게 너무 이것저것 물어봐야 하는 상황이라 상담원 연결을 하려 했는데 아래처럼 답이 옵니다. "상담원 지원을 계속하려면 활성 플랜으로 로그인해 주십시오. (계정)에 연결된 활성 플랜에 대한 기록을 찾지 못했습니다." 문의한 계정은 제 개인 계정이고, 포토그래피 플랜이 활성 상태입니다. 플랜이 있는데 없다면서 문의를 못 하게 하니까 너무 답답하네요...

Hello Adobe Stock Contributor Support, I submitted some vector files to Adobe Stock 10 days ago, and they are still in "In Review" status. Normally reviews are completed within a week. Could you please check if there is any issue with my submission or let me know when it will be reviewed? My Contributor ID 212539702 / Email:[Moderator deleted private information. Please do not post private information like e-mails and phone numbers] Thank you for your help!

해외 원화결제 차단을 해놓는 바람에 계속 결제가 안되어 구독이 만료되었어요.카드 원화결제 차단을 해지하고 내 정보에서 결제정보 편집 업데이트를 해놓았는데,계속 추후 사용 가능해집니다 만 뜨고 몇일 지나 다시보니 또 결제문제 느낌표 되어있네요.  다시 결제 요청 해놓았는데, 이게 언제 풀릴까요? 그리고 이상한건 원래 내가 쓰던 금액 플랜의 요금이 모두 2배가까이 올라있네요.다른카드로 바꾸려고하니 서비스는 같고 금액은 2배를 내야해서 그렇게 쓰고싶진 않아요~  원래 카드로 원래 사용하던 금액대로 다시 사용할 수 있는 방법 있으면 알려주세요. 그냥 마냥 다시 구독 가능해 질때까지 기다려야하는건가요.. 

I'm working on Arabic religious text PDFs (Quran content in Arabic, Urdu, and English). I want to make sure fonts render correctly across platforms, especially on macOS and mobile.What are best practices in Adobe Acrobat or InDesign for:Embedding Arabic fontsAvoiding font substitutionKeeping file size optimizedHere's an example of what I’m referring to (not promotional—just for reference):https://quranpdfhub.com/Any advice on font compatibility or export settings would be appreciated!

Bonjour, Je suis en train de développer une extension (CEP) pour Premiere Pro (version 25.2.3 sur Windows 11 Home) et je rencontre un problème bloquant : mon extension ne s’affiche pas dans la liste des extensions dans Premiere Pro. Objectif de l’extension Mon but est de créer une extension nommée Randomizer qui, après avoir mis mes rushs sur la timeline, me permettrait de : Mélanger de manière aléatoire tous les éléments (clips) présents sur la séquence. Coller automatiquement tous les clips mélangés contre le bord gauche de la timeline. En gros, je fais mes cuts, et un simple clic sur le bouton de l'extension déclenche le shuffle complet des éléments présents. Structure du projet Mon dossier principal s'appelle Randomizer Extension, et il contient 3 sous-dossiers :Randomizer Extension/├── client/│       ├── index.html│       └── index.js├── csxs/│       └── manifest.xml└── src/          └── mai

I'm iterating through the properties of a component in Premiere Pro using ExtendScript. In order to detect whether a property is a color value, I'm calling getColorValue() as suggested in the documentation. According to the documentation, this method is supposed to return 0 if the property is not a color. However, in practice, it throws an "Unknown error" exception when used on non-color properties. This makes it difficult to safely check if a property holds a color value, and it contradicts the behavior described in the documentation. I can successfully get the value of a color property using getValue(), which returns a numeric value. However, when I try to reuse that same value in setValue(value, 1) on a color parameter, the color always becomes black — regardless of the original value. It seems like getValue() on a color parameter gives back some encoded internal number, but setting it via setValue() doesn’t restore the original color correctly. Has anyone found a reliable way to:

Hello all!We wanted to make sure all Premiere Pro integration developers are aware that UXP API support is available in Premiere Pro Beta builds. Sample PPro UXP plugin: https://github.com/AdobeDocs/uxp-premiere-proPPro UXP Documentation: https://developer.adobe.com/premiere-pro/uxp/PPro UXP Developer Forum (staffed by my team): https://forums.creativeclouddeveloper.com/c/uxp-for-premiere-pro/105We recommend that all developers of CEP+ExtendScript extensions get familiar with UXP and begin porting your CEP extensions to UXP plugins, now! 

I recently had to get a new hard drive in my laptop and reinstall Lightroom Classic. My Lightroom catalog is corrupt so I am using a backup one that is a couple months old. I went to import photos and cannot find any of my user presets in the import window. I have looked for them in the develop window as well and they are not there. There is no option under "Manage Presets" for user presets. Any ideas what happened to them and where I can find them in Lightroom?When I used this catalog last time, all of the presest were there.

Hi,  I installed the latest available version of Lightroom Classic (14.4), which is supposed to support Live Tethering, and I've been waiting for it since the device's release in 2024. You're displaying a feature on your website that doesn't actually exist... shame on you.The SDK provided by Canon has already supported this feature for several months, and my camera can connect from Canon DPP, but when I use Lightroom, no camera is detected.If things continue like this, I might end up switching to one of your competitors. Canon R5 Mark II, version 1.0.3 Adobe Lightroom Classic 14.4 Windows Professionnal 11.  

I am constantly unable to make pdf files from Word. I get the following message(s): %%[ ProductName: Distiller ]%%Aptos not found, using Courier.%%[ Error: invalidfont; OffendingCommand: xshow ]%%Stack:-dict--file-%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%%%[ Warning: PostScript error. No PDF file produced. ] %% ****No pdf gets created. What is the problem? I have a full Adobe Creative Cloud subscription.   

Usando o programa com documento em aberto (16GB) RAM e quando eu fecho, fica na área de trabalho normal mesmo assim ainda consome 16GB de RAM, e só aumenta a cada documento aberto, não diminui nada. tem como resolver?

Add auto captions in Premier Rush same as CapCut. 

My InDesign app window is somehow under the OS menu bar at the top of my screen. I cannot see or use the red/yellow/green buttons to control the window nor can I move the window from my desktop to my monitor. It seems that it is just the way the app opens. I can sometimes correct the problem by uninstalling and reinstalling InDesign, but that doesn't work every time and, anyway, it's aggravating.Does anyone have any suggestions?

ia não esta funcionando no photoshop web

Trying to open Acrobat Pro DC - Got a message "Please wait a few minutes while update is installed". It never updated.  I'm on a MacBook Pro OS 11.5.2. I tried: rebooting, signing out and in of CC, and uninstalling from the CC dashboard. After "Uninstalling" the application is still there, but now I got the attached messages. I used the uninstaller in the app folder and that worked. However, I can not reinstall it from CC now.In the CC dashboard it shows up and says update availabe but "Open" is greyed out and there is no option to reinstall. I can open other Adobe CC apps including Reader but now I don't have access to Pro DC.TIA for help. 

Seeking solutions for a puzzling Duik Angela rigging anomaly in After Effects (v25.3.1, Duik v17.1.20)! I've set up a character rig, with the torso parts neatly organized in a precomp. Upon animating the chest controller, a transparent line mysteriously appears in the artwork. The line is still visible once the animation is exported. It's worth noting that I extended the duration of all layers/comps/precomps after the initial rigging process. If you've encountered or resolved a similar issue, your insights would be invaluable – not just for me, but potentially for others facing similar issues. 

I am very frustrated since quite often, when I send out agreements to be signed, the addressees don't receive the email from Adobe Sign AND I never get a message from Adobe Sign that it was not delivered. This has forced me to use gmail accounts and the like to get through to these people. This is of course not ideal, since one of the main reasons to use digital signatures through these kinds of services is to have traceability. Does anyone have advice? (Accept for asking them to whitlist adobes domain, since that is not something a "normal" user can do in their IT-environment.) Can I send the link to them myself in some way? Best regards,Julia

I have an ebook in my android phone that is a pdf.  How do I highlight passages in it?

Hello I work of a remote server and our programs are on this server. Since it is dated I am running an older Creative Cloud and several apps on older versions. In the last year or so I haven't been able to add fonts, luckily most of our clients are repeats but I do have clients who do use fonts not currently installed on my system. I access Adobe Fonts online and install there and on my personal laptop (not on the server it add it) However I need my files on the server as well as the programs and none of the apps are properly updating. I can't reinstall creative cloud, doesnt help. I close out and restart it doesn't help, there is a complete break down in communication between Adobe Fonts website and the apps. I would like to know of a proper work around for this. I have tried installing from the app itself and while it pulls up in the search, an install never happens. If I reopen it comes up with unavailable, and asks if I want to enable Adobe Fonts and it does absolutely nothing.&nbs

Hello, could you please check the images for me? It seems like I’ve sent quite a lot, but there hasn’t been any improvement at all.

When using certain brushes in Photoshop (generally seems to be more pencil/pastel brushes), these lines appear when I go over certain areas of the canvas. It's almost like the brush is tiling itself or that it's highlighting something underneath (when there is nothing underneath).  I've tried every suggestion I can find online and from the Adobe chat robot, including changing spacing/scattering, having dual brush turned off, etc. I've attached an image that shows what happens; this is literally just from me drawing a patch of texture with a downloaded pencil brush and the lines just appear as if I'm doing a brass rubbing or something. This has been an ongoing issue for YEARS (and always has been for these particular brushes). Has anyone had a similar issue or can anyone suggest any fixes?

Hello,I'm doing a project and I created a Swap set happy and sad, the sad one doesn't work at all, there is just no mouth, and for the happy one, only the profiles work well. The other ones could work but it's either hidden by the neutral mouth or the neutral happy is just blank.I know it's a common issue, but even with the answers from other posts, I still can't seem to fix it.If someone could help with this, that would be appreciated.It's not my personal project, so I can't share much, but here are some screenshots. (my software is in French sorry and some words are automatically translated by CA)

when recording an action to load selection from a mask (ctrl+clicking the mask), the action works fine as long as we have a layer selected and not a group. The action will fail if we have a group selected.I encountered the same problem with scripting: var desc1 = new ActionDescriptor(); var ref1 = new ActionReference(); ref1.putProperty(cTID('Chnl'), sTID("selection")); desc1.putReference(cTID('null'), ref1); var ref2 = new ActionReference(); ref2.putEnumerated(cTID('Chnl'), cTID('Chnl'), cTID('Msk ')); ref2.putIdentifier(cTID('Lyr '), layerID); desc1.putReference(cTID('T '), ref2); executeAction(cTID('setd'), desc1, DialogModes.NO); I'd love to see that fixed and that we have a consistent outcome. but until then, is there any efficient workaround? I know I can temporarily create a layer and then load the selection and then delete the layer, but that's a lot of overhead.

I have assets I would like to download from one of my brands and there is no download button anywhere. I can see the assets but no way to get it out of Adobe Express. What the....

Não faz sentido algum esse bug, pois eu tenho praticamente 1.5TB de SSD livre para comportar o download, e 1TB de HD vazio também, e o programa simplesmente não quer dar prosseguimento ao meu download, já desinstalei e reinstalei ele umas 3 vezes e simplesmente não funciona, e eu não estou afim de ter que entrar no Lightroom Web e ter que clicar em todas as mais de 1000 fotos que tenho 1 por 1 para realizar o download, por favor consertem este programa!