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Hello Adobe Staff,My contributor account (Adobe screen name: NorritiStudio) was deactivated by an automated security flag right after I submitted a duplicate payout request to my verified Payoneer account. It was a simple system lag, and I have previously received successful payouts to this exact same account (the last one was on August 7, 2026).I have already submitted the official legal appeal form via Adobe Trust Center on August 31st, but I haven't received any updates or emails since then.Could an Adobe Staff member please look into this and kindly escalate my pending case ADB-46857260-X7P9 to the Trust & Safety team? I am losing my daily income due to an automated glitch.Thank you so much for your assistance.

One of your former clients, NOBSMARKETPLACE, purchased images from you to use in their articles.  The client has now gone under and I am being harrassed by an image licensing bandit.  Can you help>? 

I download the version of Photoshop, but when I ask for the password to open the download to your computer does not accept me. I have not forgotten my password is correct. that I have this problem What should I do to open the download to my computer?

Whenever I try to use generative fill, I can’t enter any prompts.

Hello,I recently got my associates degree in graphic arts and my step-dad installed his copy of CS3 on my laptop. I was able to enter the serial number fine and was prompted for activation. I called the number provided on the activation prompt and there was an automated message saying there is no over-the-phone support for CS3. I communicated with somebody via chat support and they said:MohammadKhurshid Alam: We only support latest product which is CS 6MohammadKhurshid Alam: We want to inform you that this issue is only supported on Forums.adobe.com as we have a team of Expertise who are trained and have knowledge about this product.MohammadKhurshid Alam: yes you will get the resolution as in forums our adobe experts are available so they will  give you resolution at earliest.I have my serial number and was provided an activation code in the prompt. Is there any way for me to get the authorization code or is the product too outdated?

I am a user of Adobe Express from Tamil Nadu, India, and I create content for my professional Astrology channel.I highly appreciate the "Animate from Audio" feature. However, in the current character list, there are no characters suited for traditional spiritual or astrology-based programs, which have a massive audience worldwide.Please consider adding 2 or 3 general Astrology / Traditional Indian avatars to your standard character library. This would be incredibly helpful for creators who produce astrology and cultural content daily.Thank you for listening to creator feedback.Warm regards, Ramesh

I’m having trouble getting hold of previous versions of photoshop (my pc is incompatible with the one I had) I managed to uninstall photoshop, but creative cloud doesn’t show other versions, when I click on “other versions” it just shows the latest .It has also stopped showing my bundled apps (I have the photography bundle).

I am a long-time contributor creating original photos and videos, shot and produced entirely by myself — no AI-generated content. Recently, my account was suddenly deactivated right after I made my first payout request.This is extremely concerning because:I had been uploading and selling content without issues for months.My portfolio contains only my own authentic work.I received no clear explanation for the ban.After the ban, I contacted Adobe Stock Support immediately, providing all necessary details. It has now been nearly a month with no reply or resolution.This raises serious questions:How can contributors trust Adobe if accounts can be banned right after payout requests?Is this a system error, or is there another reason why payouts are blocked without explanation?Contributors put time, skill, and resources into producing high-quality content. Sudden bans without transparency not only damage trust, but also leave creators unpaid for their work.I’m posting here to request urgent at

Hello everyone,Is the Adobe Stock contributor program truly safe and fair for creators? as My Adobe Stock contributor account (Case #00368169) was unexpectedly deactivated for “suspicious activity,” and I’m at a total loss. I’ve been contributing for over two years on Shutterstock and Fiverr with zero strikes, and my Adobe Stock sales have always been 100% organic and policy-compliant. Key Facts:2+ years on Shutterstock & Fiverr with zero warnings, removals, or policy violationsSingle, verified bank account for all payouts—no chance of unauthorized paymentsRecent Adobe Stock growth driven solely by fresh, high-quality uploadsNever used bots or ranking-boost tools; I adhere strictly to Adobe’s guidelines.

Hello! I am trying to be an Adobe Stock contributor. I uploaded some AI-generated illustrations a couple of weeks ago. The images are simple drawings of pet animals on a plain white background but most of them have been placed under the 'Reminder' tab with a red-banded notice saying "PROPERTY RELEASE MISSING". Can anyone, please, help me out with what to do now? I'm attaching a sample image for your better understanding.  

I just updated to 25.6.6 and now when I drag clips around on the timeline, they don’t visually move until I let go.Resetting preferences and/or clearing out temp files didn’t work. I’ve seen many threads where someone had the same issue but they’re all locked, and the solution was to delete nested clips or audio.Nothing is nested in my project and never was. It’s a simple 5-min project with three files, the same project I’ve been using for something for a few years. I was just working with it earlier this week. Now it’s doing this after updating.I was still on version 2024 because Premiere is the only app I use where every update either removes or breaks something in my workflow, and I end up having to revert. I’d rather not have to do that this time because for the first time, this update actually runs faster than the version I was on. Does anyone have any other ideas? Thanks!EDITED: I restarted my computer, then reset app preferences and this time, it seems to have worked. Now the pl

I spent all day yesterday getting a ‘something went wrong’ message when trying to edit an existing video, and today, I cannot even click the Upload button. I will discontinue using this program if it continues to be so insanely problematic and incompetent. 

I have an Adobe subscription, and I generated an AI image using Adobe Firefly. Two teens walking toward a home, backs to camera, no visible faces. May I use it in a client's advertising?

The characters speak the wrong lines

 Toda vez que vou criar uma imagem em um modelo parceiro (grátis) aparece essa mensagem, isso está acontecendo desde ontem em tudo (Navegador e Aplicativo) Eu não sei se é bug, mas está me impedindo de trabalhar

HiI use camera-elated presets in Adobe Camera RAW. With the original RAW files, the presets automatically work as soon as I load the file in ACR. However, as soon as I output an original RAW as DNG, both compressed and uncompressed, and then open it in Camera RAW, the preset no longer works automatically. I then have to manually set the values stored in the preset or manually start the preset. The latter is curious, because the same preset is also used when opening the DNG.Does anyone have experience with DNGs in ACR and the automatic assignment when opening a DNG?By the way, the DNGs are generated from DxO Photolab as linear DNGs.Greetings Joerg

PS and LRC are displaying the same file quite differently. I use an Eizo CG2700S and my main display. I have also confirmed the same results on a BenQ 2700PT. The PS display is more saturated and deeper shadows than LRC. There is not difference if I take a DNG, make no changes in LRC and edit in PS straight, or as a smart object. However, if I make a change to color, exposure, etc in LRC before editing in PS, there is a substantial. Any changes in PS also cause a difference in displays on the roundtrips to LRC. It makes no difference with tiff or psb files. I have attached screenshots of side by side PS and LRC of the same file on the Eizo. I have also attached screenshots of settings, system information and Eizo calibration.Note: the png files do not show the extent of the differences, but it is apparent. I have read multiple reports of similar cases, with no found solution. I am preparing for 2 exhibitions now and this is driving me nuts. I appreciate help in finding a solution.

Hello !So, I’m reaching out here for help because I’m starting to feel a little desperate. I apologize in advance if my request is long and unclear (English isn’t my native language).A few months ago, I wanted to try the personal student subscription to work on a project for my studies. So I signed up using my student email address (the one from my university). I didn’t realize I already had access to academic software (through my university.I think this caused some kind of glitch, because I never received a confirmation email for my personal subscription, and my Adobe account history is empty, as if I’d never paid for anything. However, I am being charged €24.39 every month with no way to cancel the subscription since it’s invisible (it doesn’t appear anywhere).I first looked for a solution on the Adobe website, but since my account is linked to the university, I keep getting redirected to the university’s IT department. They told me they don’t handle “individual” subscriptions and th

I've got an error message in Adobe Express saying 'We are unable to license some content. Please replace or delete the asset and try again'. I don't know which asset is the problem - everything was working OK when I was working on it a couple of days ago.

I use Photoshop 2025 and I have a Pixma Canon G650 printer. I’m unable to print with it. Once I reach the print screen, it closes itself down. Even touching any of the setting buttons on the print screen causes it to close. I’ve installed the latest drivers for the printer but nothing. This is very frustrating as I rely on it for printing often. Any help would be appreciated?  

When I create a table in InDesign 21.5.1 for an accessible PDF, IDs are not automatically generated. In Acrobat, the ID fields remain empty. In tutorials, however, I see that these are automatically filled in. Am I overlooking something?

In Creative Cloud, if an app is Up to date or has an Update available, you have the followiung options: Manage Plugins, Learn More, Other Versions, Uninstall, or Add-ons.  However if the status is Update failed, which usually happens due to having insufficient space, the options are reduced to  Retry, Manage Plugins, or Other versions.  I keep filling up my system drive because I have multiple beta versions of the software, plus the current version, and in some cases old versions of the software, like Premiere 6.0 to allow me to still work on old Muse websites I have floating around. So it doesn't take much to fill up my 500GB Nvme system drive.So sometimes I want to uninstall different versions, but if the app had already tried to install but failed because of space, it won't let me uninstall. In fact at that point, if I want to uninstall, I have to first update the app, which I obviouly don't want to do if I am trying to uninstall, plus I'd have to clear up space to do

I am being charged monthly fee twice 

Hello,On my professional computer, I asked for installing creative cloud to install my personal applications.They installed it indeed.But when I try to launch one of the 2 lightroom application, they are respectively on 5.0 and 11.0.1 version. There is no update.IT of my company told me they don’t have any restriction or adobe management. Does someone help me to pass through this strange situation ?Best regards Sébastien

I have some digital downloads that are google pdfs. Is it possible to convert them to Adobe PDFs? All I see is the option to convert them to other formats. I need to do this in order to print them.