Solved

I want to look at my fonts all in one place, veiwing them on creative cloud doesn't let me type in WYSIWYG to compare lots of different fonts and its hard to scroll through because all of the font families folders are open. can this be changed so we can see our activated and favourites on the website agin, or has it moved and I just don't know where?

Estoy editando subtitulos pero se sobreponen los renglones, se ve las letras de un renglon sobre otro, ¿que puedo hacer?

Hi All!I’d like to preface by saying I am a complete noob at scripting and appreciate any help I can get.I am tasked with creating a document for work that maps from our core system.  The main mapped field is named “borrower(s) legal name(s)” which comes from a single application note in our core.  This means all borrowers have to be entered into one field, separated by entering to the next line, i.e. 4 borrowers the one mapped field would come over like this:John SmithMary SmithJoe SmithMoe Smith These names need to be split individually into 8 more fields on the last two pages, with each name having one line on each page, i.e second last page has borrower names, so.. Borrower 1=John Smith, Borrower 2 = Mary Smith, etc..  Last page has present party names for notary, i.e. Present Party 1 = John Smith, Present Party 2 = Mary Smith.I created 4 fields (“legal1” “legal2” legal3” “legal4”) and added them to page 8 and 9 next to each corresponding name (Borrower 1 = “legal1”, Present Party

Hi, As the title says, my artboard keeps all generations of my images.This slows things down considerably.The only solution I've found is to clear my browser's cache and history to get a fresh artboard.Before, the artboard would clear itself every time I left the page for a while. This no longer happens.The same thing happens with the app.I'm using an Android smartphone.Any ideas?Thanks in advance.

Hello,I am in the middle of creating a presentation with audio and video in Adobe Express. I already time many objects to appear, disappear, pan, etc. Suddenly, some objects don’t appear properly and I refreshed the browser.Once the browser refreshed, it states a system change takes effect and my file has been updated and I need to check the update. Upon checking my file, I lost almost all of my changes. Scenes got converted to pages, which I don’t want because I want to flow from one scene to another. I no longer see the timeline either. All of my animation and timing to appear, disappear are gone. How can I get the timeline back and how to convert the pages back to scenes? I would appreciate any guidance you have.Thank you.Regards,Judith

Original LogoChanged year result from FireflyI asked Firefly to simplify the logo into five colors for a t-shirt run we are working on. It changed the year of the founding! I cannot use this. I could do it manually faster and not loose credits. The prompt was simply: vectorize this camp logo using only five colors: brown, green, black, yellow, red; use halftone effects to create variations of colors like beige, orange, and grey. Emphasis on print reproduction separation process.

Dobrý den, chci zrušit  licenci 2000 credits, ale online se mi to nedaří. Nemám u správy této licence tuto možnost. Jak to lze udělat? Jde to u firem pouze telefonicky? Jde to zrušit žádostí poslanou emailem? 

Hi, when I prepare an InDesign file using "Share for Review" feature, the images are exported out rather low resolution / blurry as seen here:https://assets.adobe.com/id/urn:aaid:sc:US:913908ef-996f-4b5f-b99d-f730a011bda9?view=publishedThese images are quite hi-res in the original document and look fine in InDesign, but they are overly compressed when viewed in the review pane. The original source images are in PNG format.

User: Александр Марченко Man piloting a drone : #1111212684Container ship loading and unloading in cargo port : #901177909Person using tablet in a green field: #831352677Geodesic dome glamping in the forest at dusk with lights on: #1018267969Aerial view of a nuclear power plant with cooling towers emitting steam: #854782645Cargo ship entering port at sunset: #831354624Worker observing wind turbines at sea: #8031356216Woman hitchhiking on a forest road: #831341428This is not even all of them. I just do not want to do unpaid work for Adobe.I also want to point out a major flaw in this process. When I uploaded previews of these images to the AI checkers linked by a community member in an outline for reporting mislabeled AI images, EVERY SINGLE ONE of them failed to recognize the images as AI. It was only after I downloaded the LICENSED IMAGES and uploaded them to the AI checker, which directly gives these creators compensation. I was able to identify every preview as AI EASILY, just by se

We tried to subcribe to Adobe Acrobat Pro for the 7-day free trial, but the transaction seemed unsuccesful. After 7 days we got charged the fee. In my plans there is nothing to see, it shows that there is no active plan, so I am not able to cancel it. Can you help? 

Started the trial period to use Illustrator (different account). Money has been charged for it and I want to cancell it but can't. The account does not exist according to Adobe but I was logged in to it in the Creative Cloud app. When I try to log in to manage the subscription there is no account. What should I do? The chatbot is useless and does not let me speak with a real human since I "do not have an active plan" - feels surreal that it is this difficult to get help.

Hi I want to cancel my account. The option to cancel is not available to me in my plans section. I find the website very difficult to navigate 

I have an active lightroom subscrition and got a free trial of Adobe Illustrator which i canceled but they went on to deduct US$109.31. Attached is the email that says i did cancel my subscrition please assist on how i can intiate a funds recall. I havent been active on the solution and no need of it. Assistance is greatly appreciated.

platzhalter für foto erstellehallo ich komme einfach nicht weiternicht in A-Express u auch nicht in A-P-Shop-Elements 2026brauch hilfe bekomme es einfach nicht hin eine seite erstllen nach vorgaben ist ja noch machbar aber einen platzhalter für ein bild nach eigenen vorgaben der grösese .da sagt mein Hirn HELPHelpKi hat mir zwar was von rechteck geschriieben aber nee die beschreibung hilft nicht wirklich  folgendes möchte ich auf a4 also 297 mm  x 210 mm , einen platzhalter für ein bild (beispiel :rechteck 237 mm  x 98 mm) erstellen als grundmaske

Guten TagIch habe jetzt mehrmals den Acrobat Reader heruntergeldanen und den dann entpackt. Dort sehe ich auch den MSI downloader. Dieser funkitioniert auch aber das problem ist das dieser noch über die ältere Version läuft. Dann habe ich einen anderen downloader probier. Der war von der neuen Version, da ist aber das problem, das er mir automatisch den PRO annimmt. Wenn ich das programm öffne heisst es dass ich mich anmelden muss und wenn ich das Fenster weg drücke schliest es mir alles. Woran könnte das liegen? Ich möchte ein Opsi Packet erstellen.Ich bitte um Lösungsvorschläge.

The photography plan is a good, but limited option for retirees. It doesn't allow me to edit video (PremierPro), create a presentation (Acrobat) or create any kind of document to carry the images I'm creating (InDesign)-One problem that perhaps Adobe doesn't understand is that when professional designers retire, they don't stop being creative. It's in the blood. We might not be earning the money from it that we once were, but the drive to create is still there. It's a common problem and guess what - it will affect every creative who is fortunate enough to reach retirement age. A sizeable market.

Hi Everybody, I’ve got an Illustrator file with a placed image in it. The image is very large but it’s not part of the actual artwork. It’s just a guide I’m drawing over the top of. When you save the file it takes ages. I guess because of the size of the placed image and that’s a bit annoying.Is there a way to place an image that you have in the same folder without the Illustrator file actually saving all the data contained in the image file? Another way of achieving the same thing is just removing the placed image when I save the file and then bringing it back in again when I next want to draw over it but I just wondered if that was necessary?Thanks for your help,Gareth

Hi,I can’t upgrade from the 25.2.3 version, because if I do so I experience an import issue with all .MTS files. Only with .MTS files.In short:.MTS file import works fine with version 25.2.3. I can use any .MTS files and it works just fine. in later versions only the .MTS file import fails. There is no error message. Nothing happens. I cleared media cache, tried the import using the Media Browser panel rather than File and Import. I have Dolby codec installed.I’m using Windows11 Enterprise 24H2 version. Fort he video card I use NVIDIA GeForce RTX 3060, 576.02. We had audio issue with later NVIDIA versions in Premiere Pro therefore we are using this version.Could you please give me solutions for the issue?Thank you.

What happened to the line and character spacing option for text in Adobe Express? The icon and control is just completely gone. Help! This app is useless without this.

I have been a member of Adobe creative cloud for many years now, a faithful customer with all apps. I retire this year and will have to give up my Adobe account due to the cost. Now I only do a little photography and digital artwork but will have to find another way of doing the editing. Adobe do not support retired or disabled customers which I am both now, I find this quite dissapointing from a company that is so big and makes so much money from us. My account will stop in October of this year and in the meantime I will search for other options and download all of my content and hope I can still use most of it when I want to. Does anyone else with an Adobe account find adding Adobe to a dwindeling retirement package a strain and, why oh why does a company of such size and stature not help or even be seen helping people in the same position, I know veterans that would love to get into Adobe but just can not stand the cost. Come on Adobe, get seen helping.

I canceled my subscription within 14 days, starting August 1, when will I get a refund for my subscription?

Bonjour,Je viens de reprendre un abonnement annuel et il est impossible d'accéder à la facture et à tous les onglets.j'ai le message suivant:Impossible de charger les donnéesUne erreur s’est produite lors du chargement de l’historique des commandes.Un bug,  qui a déjà eu ce cas et comment le résoudre?

Dear fellows, Does anyone know when the new version of FrameMaker is expected to be released? Currently, the product fate and roadmap is absolutely unclear and Adobe do not seem to share any details regarding the product's future. Thanks!

When placing an image at 100% the Links Info panel is reporting that the link is at 24% scale when it should be showing as 100%. Its not effecting the physical scale of the link but it is showing the incorrect values. How to fix? Seems to be a problem since 2025 update.

Ich bekomme immer wieder den Hinweis, mein Konto würde von mehreren Personen genutzt werden. Das ist falsch. Ich habe die Creative Cloud an nur zwei Rechnern installiert und arbeite immer nur an einem Rechner zur Zeit. Niemand sonst nutzt meinen Account. Der eine Rechner steht bei mir im Büro, der andere zuhause. Es ist also unmöglich, dass ich an beiden rechnern gleichzeitig arbeite. Das ist also genau die Situation, die mein Account erlauben sollte. Dennoch bekomme ich immer wieder den Hinweis, dass eine andere Person mein Konto nutzt und muss regelmäßig mein Passwort erneuern. Ich habe schon mehrfach mit dem Support Kontakt aufgenommen, der aber nicht helfen konnte. Einmal wurde meine Installation ohne vorher zu fragen remote von meinem Rechner entfernt, so dass alle meine Voreinstellungen verloren waren. Genützt hat es nichts. Ich finde diese Situation äußerst nervig und erwarte, dass Adobe hier eine Lösung findet.