Account, Payment, & Plan

Hello, I am writing to request a full refund for the automatic charge made to Adobe Systems Software Ireland Limited on August 11, 2026, at 7:40 PM, in the amount of 580.16. Merchant Transaction Number: BL3546196681 Reference Number: 031769929 This payment was deducted without my intention to renew the subscription. I have not used the service since the charge took effect, and I would like to request a full refund to my original payment method. Please process this refund at your earliest convenience and notify me once it is completed. Thank you.

Since the first day I wanted to try Photoshop and on the first day I did the subscription | been trying to cancel it and now it keep charging my card even when my account suspended I wanted to cancel the subscription can you help me please thank you. Because I don't want it to keep doing that if I been wanted to just cancel it in the first place but it won't let me because it keep saying update payment I don't like that. I need to make sure my card is off this account so it won't keep charging me at random times during the day so please help. And yes that's all I need help with taking my card off this account I don't need help with nothing else. I don't know why I have to write 250 just let yall know what's going on but ok I just need help with that one thing. That's all I need help with that's all I need help with that's all I need help with that's all I need help with that's All that's all that's all I need help with that one thing taking my card off this I need yall to just help me

Bonjour,Je ne comprends pas les différents prélèvements sur mon compte. Pouvez-vous m’expliquer pourquoi j’ai 3 prélèvements par mois et comment annuler ces abonnements?Merci de me répondre rapidement car j’ai régulièrement des prélèvements

I pay my regular services Abobe stander and Acrobat Export. Suddenly I’m getting billed for other products that belong to another account, not mine. The finder tool tells me they belong to another account. What can be done?

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Як я можу змінити Регіон-Країни при додавані нової картки?

Bom dia.  Fiz adesão do teste gratis do plano anual, mas cancelei antes do período de 7 dias. Mesmo assim veio a cobrança de 95,00 na minha fatura, solicito reembolso dessa cobrança, pois foi indevida em virtude do cancelamento antecipado do periodo grátis.  Meu e-mail<removed - kglad>  

I 'm trying for several days now due to internet problems inth area. The system keeps asking me to update my payment info and prevents me from canceling. Please cancel my free trial immediately or I will have to cancel my bank card.

I tried to sign up for the free 7 days with Adobe . It said my credit card info did not go through ... Retry later that there was a problem so I deleted the app ... Two days later I see a charge on my credit card that it did go through ... It has not even been seven days and I was charged .    I got the app back up and cancelled but would like a refund for the $9.99 .I will give it a couple days and then dispute with whomever 

Could you please review my account and explain what triggered?The subscription was paid using my own payment method, and I can provide proof of payment or any information you need to verify my identity and the transaction. my email is <removed-kglad>

Hello,Today I received an email about my failed payment to adobe, I started a free trial of an Adobe plan (“Annual plan, paid monthly”) and it ended yesterday. Unfortunately, I forgot to cancel the trial before it ended. After the trial expired, Adobe tried to charge my account, but the payment did not go through because there were not enough funds on my Gcash.I was unaware that a charge would be made automatically after the free trial ended. Right now, I’m unable to cancel the plan from my account settings because it says I need an active subscription — but I would like to avoid the payment being processed or the subscription being activated.I also haven’t used any Adobe products or services since the free trial ended. Could you please help me cancel this plan and make sure no charges are made to my account?I understand there might be a cancellation fee for annual plans, but I would really like to avoid that if possible. I also understand there is a 14-day refund policy, so if the pay

mi esce fuori questa dicitura: Si è verificato un errore.Non siamo sicuri di quale sia il problema, ma vorremmo aiutarti. Chiamaci per effettuare l'ordine: è veloce, facile e sicuro: 800 919208

Hello there.For a half of a year adobe trying to get money for a trial subscription that I cancelled before trial period had ended. To be honest it’s very confusing as well as confusing the that I literally can not reach adobe support.What should I do?Thanks 

Hola estoy pasando el mismo día con el reembolso, escribo a soporte pero solo me responde el asistente virtual estoy escribiendo desde hace 5 días y me dice que no hay agente, me conecto al horario que me dicen y el asistente virtual me dice lo mismo la verdad ya no se que hacer, si conseguiste alguna respuesta o solución porfa te agradecería si me ayudarás  Un saludo 

I am purchasing adobe’s student plan in india with my original id and proofs also i am travelling to nepal for a year can i use the subscription without any interruption there? With using that countries internet connection? Because i will bill that plan for a year with my student id

Account support

I am getting email payment is failed, I didn't subscribe to membership nor I use the application before pls cancel my membership don't charge my card any amount.

While purchasing on the checkout page, I mistakenly selected the wrong account and ended up purchasing a plan with an inactive email. Since the email is inactive, I cannot receive the verification email, so I cannot log in. The “Log in with another method” button is not appearing either. Therefore, I would like to inquire about the following item:Refunding the wrongly purchased item and repurchasing it on the current account

Hello, I have this Adobe subscription with both Photoshop and Lightroom in 1 package. I think it will end around end of October, not really sure…After almost a year, I realise now I want to keep Photoshop, but I want to end Lightroom. What do I have to do? I would love to have Photoshop for another full year.Kind regards :)(ps: all these different Adobe websites, different apps, pages etc. are VERY confusing to me. Please help me out haha) 

Hello, my subscription automatically renewed 3 days ago and I was charged without realizing it. I cancelled the plan immediately as I so the billing. Because I cancelled within 3 days of the renewal invoice, I would like to request a full refund for this recent charge.Thanks in advance.

I would have to use a messaging board to try and connect with someone who can actually help me. Anyways this August 6 I subscribed to Adobes 7-day free trial to edit a document for a schoolworks. At the same day,  I cancelled that subscription so I would not be charged, and i recieve an email of calcelling the 7 subscription. But this August 28 I look at my billing history on my Gcash account and see I have been charged 1,674.40 pesos. Apparently I have been getting charged  AFTER I canceled my 7-day free trial. This is absurd and I want a refund my subscription  without the cancellation fee. I am a college student and am barely scraping by. I need that money tommorow for my school. I find it very slimy for this company to do this and not even send an email letting me know that I am being billed, I am very unhappy about this.For some reason i cant post a question 

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I have a perpetual volume license for Adobe Acrobat Pro 2020. My previous computer has failed and I can no longer access it to deactivate Acrobat. Please reset the activation for the inaccessible computer so I can activate Acrobat Pro 2020 on my new PC.