Questions

I have adobe acrobat and it couldn’t charge one of my cards so it charged another but it still trying to charge the first card. It should all be one account so why is it trying to charge twice?

As my subscription, I can't use all of premium features. 

Bonjour, j ai souscris un essai gratuit depuis début avril et je viens de me rendre compte que vous m’avez prélever deux mois. Impossible d’annuler l’abonnement, j ai dû résilier et vous m’avez compter 119 euros de frais. Pour se désabonner, vous ne nous faciliter pas l’accès pour annuler l’abonnement ce n’est pas facile d’accès. Serait-Il possible de faire un geste commerciale sur le remboursement de l’abonnement et de la résiliation. Je vous remercie de votre compréhension. 

Did the free trial to see if Adobe was able to  do what I needed without a desktop and I could not. Tried canceling the trial but it’s still trying to charge me $70 

It has logged me out and most of my files are gone I pay for a yearly subscription premium and it say I’m a free user! What the heck is happening help! 

Please i need a  RefundNeed a refund on a purchase that was not authorized, cancel the suscription 

Need a refund on a purchase that was not authorized 

Why am I charging R519 every month yet when I joined it was a yearly plan. Which means I was supposed to pay once a month?

Hallo,ik ben op vakantie en ben dus vergeten mijn proef periode op te zeggen. Ik heb ook geen melding hiervan gekregen. Ik gebruik Adobe nooit dus wil dit ook niet. Nu staat er dat ik wel 74,95 moet betalen. Sorry kunt I dit alsjeblieft annuleren.mvg Sharon Verheul 

I have cancelled my subscription and I still got charged for whole year I don’t want this subscription kindly cancel this and issue refund 

26.4.0.44605 version does not allow to enter/change/write on Huawei matepad 2026 model tablet. If I download apk from Acrobat site, it works fine. If I accept updates than it stops. It turns to unpaid version. This MUST be solved URGENT.

Please Cancel my subscription when it expires as it’s to difficult and complicated to do myself. I think you are being a bit TRICKY by making it so hard. Just cancel my subscription when it expires please!!!Lief Johansen 

Tengo la suscripción anual en mi iPhone 14 Pro Max y no me permite editar ninguna pdf, me salen todos los pdfs como si no fueran editables y no me deja editar ningún texto o imagen, no muestra ningún error solo se queda como si fuera un PDF plano sin texto ni imágenes editables, ya intenté con 4 pdfs diferentes y ninguno permite editarse

I have just upgraded my android phone to Samsung Galaxy 26 Ultra and it will not allow me to share pdf files. For example downloading a file or a bank statement on your phone to send by e-mailThe share option doesn’t work but if I create a link i can send that way

Free trial expired, want to cancel my subscription, every time I press cancel the screen just hangs. I need to cancel this now 

I am trying to subscribe for free acrobat pro on my laptop but when i input my card details and try to sub my bank send me insufficient funds, but the billing on the acrobat pro free is 0.00 do i still have to pay before i use the pro

Hello.I was not able because I have very limited computer skills and the instructions were very difficult for me to try and cancel the free trial and I was charged and I want a full refund.I accidentally gave my credit card number and was charged for a service by mistake.Attempted to cancel using instructions provided but they seemed to difficult for me to understand. I tried to cancel directly through Adobe but was instructed to cancel through Google services , payment and subscription.Did not see the Adobe subscription so I couldn't cancel in Google services. Cancelling in Acrobat wasn't an option.Please refund me my $69.99. please don't scam me I barely have any money to eat . Please help .I couldn't cancel so I just waited for the charge to appear on my credit account to dispute.Please provide alternatives for me to get credited back. I had to cancel the credit card number I used and I have a new credit card number.Please help.I need to have this fixed right away.Glenn Miller [P.I

I was unable to cancel my subscription.please help

I really like how the AI Assistant works, and it helps me a lot when it generates numbered references in its answers—when I click a number, it takes me directly to the corresponding, outlined passage in the document. The problem is that very often the answer doesn’t include these references, it’s just plain text. Sometimes, after a long exchange of prompts, I manage to get it to produce answers with hyperlinks to specific passages, but most of the time it doesn’t work, and the Assistant doesn’t seem to understand what I mean. Is there any workaround for this? At the moment, it feels totally random: about 50% of the answers include links to the text, and 50% don’t.

I need to change my country united arab emirates to india

Me dieron a leer una prueba de 2 minutos y leyó maravillosamente. Que plan es ese?

Hi, I need help with a subscription issue.I downloaded Adobe Acrobat Reader on my iPhone today and selected the 7-day free trial. However, I was charged for a monthly subscription immediately on the same day.This was not intentional, as I only wanted to try the free trial.Since this charge happened today and was unintended, I kindly request a refund or guidance on how to proceed.Details:- App: Adobe Acrobat Reader  - Date: 04/05/2026- Amount charged: ₹349Thank you for your support.

Hi,I need help with a subscription issue.I downloaded Adobe Acrobat Reader on my Android Phone today and selected the 7-day free trial. However, I was charged for a yearly subscription immediately on the same day. This was not intentional, as I only wanted to try the free trial. Since this charge happened today and was unintended, I kindly request a refund or guidance on how to proceed. Details: - App: Adobe Acrobat Reader Date: 05/05/2026 - Amount charged: ₹790 Thank you for your support.

Installed Acrobat through the play store on my tablet (android 7.1).  As soon as I started it it crashed,  this happened every time I’d start it.  Asked the AI Assistant and followed all the suggestions it came up with that I could.  (apps etc. that are only for windows or mac are no good to me).  Finally after trying for over a week to fix this My only option was to uninstall tghe app and reinstall.  Now when I sart the app it doesn’t crash immediately but still crashes.  I,m due to pay for this subscription in a few days and I don’t want to pay for something that doesn’t even work.

???