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제가 몇개월전 카드를 잃어버려 정지시켰더니 몇달동안 결제가 안되어 이번에 새로운 카드로 결제카드 변경을 했습니다.   결제는 되었고 인보이스도 있는데  제 플랜에서는 구독 만료라고 뜨네요 .. 이거왜그럴까요  ㅜㅜ  근데 creative cloud desktop  윈도우 컴퓨터에서는 일러스트 다운받고 실행이되는데 .. 맥북에서만 실행불가에요 ㅜㅜ     * 모더레이터에 의해 삭제되었습니다.

1. 포토샵을 사용하기 위해서 포토샵이 포함된 무료체험 신청함 2. 포토샵 설치가 되지 않았고, 이후 계속해서 포토샵을 설치하려고 하면 구독을 하라고 함 3. 무료체험을 누르면 이미 신청되었다고 나오고, 포토샵을 들어가면 구독을 하라고 무한 반복 됨 4. 포토샵이 포함된 유료 플랜 구독 (결제 완료) 5. 포토샵 활성화 안됨 6. 내 플랜 확인 시 유료 플랜이 있는 것으로 나오나, 포토샵은 여전히 구매하라고 나옴 7. 내가 구매한 유료 플랜을 확인해봐도 포토샵이 포함되어 있으나, 포토샵은 여전히 구매하라고만 나옴 8. 결국 플랜 업그레이드함 (모든 프로그램 사용) 9. 플랜 업그레이드를 했음에도 여전히 포토샵 구매하라고 나옴 10. 챗봇에게 물어보니 내 계정 (******@******.******)으로 60일 내 활성화된 계정이 없다고 나옴 11. 전체 프로그램을 구독했음에도 불구하고 현재 무료로 사용할 수 있는 프로그램 외에는 사용할 수 없는 상태임   질문 1. 왜 활성화가 안된 상태로 계속 유지되는가? 2. 이 문제를 해결할 수 있는 방법은 무엇인가? 3. 플랜을 업그레이드했는데, 각각의 플랜이 모두 결제가 됨 (업그레이드를 했다면 그 차액만큼만 지불되는 개념이 되어야 하는 것이 아닌지?)   * 모더레이터에 의해 삭제되었습니다.

한 달 전에 모든 플랜을 취소했습니다. 하지만 금일 저녁에 26,400원이 결제되었습니다. 취소바랍니다. 

Hi everyone, I recently upgraded from a MacBook Pro M2 Max to the new MacBook Pro M4 and installed all the latest software updates. While everything worked perfectly on my previous device, I’ve encountered an issue with InDesign (version 20.0.1) on the new MacBook. Whenever I select an object (e.g., text, frames, etc.) to edit it, the object shifts slightly. This behavior only occurs on the new MacBook Pro M4 and not on my previous device, even though both are running the same version of InDesign and software. Additionally, Sequoia 15.1.1 is installed on my system, but it has never caused issues in the past. Has anyone else experienced this issue, or is this a known bug? Are there any solutions or workarounds to address this problem? Thank you in advance for your help!

5월 14일에 결제되었고, 5월 16일에 또 결제가 되었습니다. 둘 다 결제 취소 했는데 왜 2번이 연달아 결제 되었는 지 환불 부탁드립니다.

1년 구독 후 자동 갱신 하지 않았는데 지금도 이용 중으로 되어 있습니다.또한 또 다시 1년연장이 되어 있어서 해지를 하려고 하는데 해지수수료가 발생한다고 하여문의 남깁니다. 1년연장에 대한 어떠한 안내도 확인을 못했는데. 어떤 근거로 연장이 되었는지 알고 싶습니다다음 결재가 5/20입니다. 그전에 메일아니 전화문자로 연락 바랍니다.

Hi, I have a project that I've been working with for a while...all of a sudden, when I hit the space bar while highlighting a clip in the project, it will not playback. This is only happening with audio clips (music).  Now this is only happening with audio clips, video clip previews playback fine with the space bar. To make things even more interesting, if I highlight an audio clip and scrub in the preview window, then all of a sudden the space bar works for starting and stopping. I've tried re-importing, restarting, bringing the same clips into a new project and still the same problem. Also tried moving the audio files to another drive and re-importing them, still nothing.2017.1.1 v11

estou lidando com esse erro durante semanas e ninguem conseguiu me ajudar. ja fiz tudo q estava no proprio site da adobe, tudo ok com o firewall e minha conexão de internet também, mas nada resolveu entt espero que alguem possa me ajudar 

Hey guys, so I just got adobe 2025, but instead of updating my current adobe, it just loaded the entire creative suite as new app. Effectively I now have 2024 & 2025 installed simultaneously which is not ideal. Am I do something wrong? Is there a setting I have to change? Please help. Mac 14' Pro - M2 Pro OSx Ventura Thank you

Been hesitant to update my Mac operating system because when I did it a few years ago it made my Adobe Audition inoperable. To rectify the problem I had to go back to my original operating system which was then (and now still is Monterey.) However, now as a result of not updating my operating system I'm having other buggy problems with other applications. So, my question is is it safe for me to upgrade my operating system to Sequoia 15 and if yes, will my Adobe Audition 25 work properly?   Thank You, -Robert

The new Adobe Express which was installed on my device on two days ago is such a bad upgrade. I wish I could have the previous version. The version upgraded to is 28.0.2. This new version is so bad it's making me want to uninstall the whole app off my phone. I've been using this app to create my music project art covers.  Now with this update it's frustrating as the new version is far too complicated and I don't want my projects tarnished with anything AI related. I thought Adobe Express would be the last of us to even consider AI in their processes. As Adobe should know better with AI. As it's a whole legal issue using AI for art projects. As AI uses already existing Art.  Please release the old version again. This new one is beyond excrument.

I have a third party script installed that precisely measures color contrast. Currently to run it, I have to move my mouse up to File, click it, move it down to Scripts, click it, move it over to the script I want, and click it.  That isn't necessarily bad, but right now I'm working on developing a master color palette for my work that meets WCAG 2.0 guidelines for user-friendly readability and color contrast. That means to get the exact contrast between every combination of 8 colors (white, black, and 6 monochromatic shades), I have to run the script around 64 times. Plus a bajillion more once I start incorporating more than just 6 shades of one color. File > Scripts > The One I Want, therefore, quickly becomes tedious. I'd love to have something like one of the following I can use instead to quickly run the script:A Scripts panel.Custom keyboard shortcuts. In the Edit > Keyboard Shortcuts window, I'd love to navigate through Menu Commands > File > S

I have tried to duplicate an effect and to make it independent but it keeps on making it the same.   from the top left box i have the Project screen with the composition A. i canot drill into the compostion A.   once i double click the composition A then the timeframe screen appears on the bottom. within there is many layers.   example layer 1 has effect with text and videos.  this is what i want to copy and duplicate to keep the effects but be able to change videos and texts.   I have tried all the ctrl + D and Ctrl C and V but to no avail.   Can someone help?   [Title updated by Mod.]

While making a final proof of my book, I encountered a big problem using Indesign Spell Check. It highlighted a word ("throughout"), and I clicked on the highlighted word to insert a hyphen. After pressing the hyphen key, Indesign removed all the text in my document from that point on. A total of 40 chapters vanished in a few seconds. The pages are still visible and even contain the running header and page numbers. Text threading shows no problems, and there are no indications of there being any overset text. Only the last page is still visible. I immediately attempted to use Edit > Undo, but nothing changed. I closed out and exited Indesign and then restarted it. No changes. I tried to find an earlier backup version on my laptop and on the cloud but have been unsuccessful. Has anyone experienced this problem before and found a solution?

Is it possible to have a javaScript for Adobe Illustrator that when run on an open document will find all broken text strings and merge them? If there are multiple text strings in separate locations keep them where they originate.There are no text boxes in most documents. only single lined text.

I can find the location of ‘pathItems’ and I can find the location of ‘compoundPathItems’, but how do I combine the two scripts so I get the location of all the pathItems and all the compoundPathItems in one script??I am sharing a highly reduced version of the relevant part of my code. I will not be using alert(), but that’s another story.// SCRIPT 1 function getTopLeft() { for (var i = 0; i < app.activeDocument.pathItems.length; i++) { var foo = app.activeDocument.pathItems[i].position[0]; alert(foo); } } getTopLeft(); // SCRIPT 2 function getTopLeft() { for (var i = 0; i < app.activeDocument.compoundPathItems.length; i++) { var foo = app.activeDocument.compoundPathItems[i].position[0]; alert(foo); } } getTopLeft();

Hello.I have Photoshop's basic Photography 20GB plan. I originally bought it for use on my MacBook, but I do *not* have the MacBook anymore as I switched to a Windows laptop; can I install Photoshop on said laptop? If it helps, the MacBook is gone because I sold it which means Photoshop and all Creative Cloud-related things were unistalled and completely removed from it beforehand. Thank you so much and have a great Sunday.

I have been having this problem ever since the update to, i believe either Catalina or Sequoia. I create files with the same jpg image linked multiple times to the same illustration. What i used to do when i needed to link a different file was hide the original file. A window would then come up asking if i wanted to link them one at a time or "relink all", which is what i would always choose. Now with the upgrade i have to navigate to the folder where the new linked file is, and double click on it many many times until all the jpgs are relinked. Sometimes over 40 freaking times! Nothing i've read in these posts has helped and i'm wondering why the heck would Adobe take away a feature that was used and available for years and years, with no workaround! I've been using Illustrator since version 2.5 (somewhere around 30 years!) and have never been so frustrated with this software!  PLEASE HELP! 

Question: So I have an interview that was shot on wide with 1 camera.I know that Premier will allow you to do a multi screen switch kind of like when you are punching a live broadcast on a truck. My question is this.  I am am using the same clip and with each one set a different possition and scale to simmulate a different camera, I now have the same clilp stacked 4 times on the time line with each track with its own possition and scale.  If I set that up as a multicamera and want to just do a "live punch" for the interview does it matter if I am using the same clip?  because my hope is I hit the play sequence and according to the tutorial, I just click on the screen I want to go to program....?? Anyone ever used premier this way and might offer some help? 

I am tasked to remove some very complex JavaScript from a PDF. I have no knowledge of JavaScript. Is there a way to remove all the JavaScript? 

I checked into my Dashboard just now and found I have assets eligible for Adobe's Free Collection. This is my first experience with this. I am a bit confused, and I do not know if this is something that contributors usually pursue or participate in. The image I get from reading descriptions about this is as follows, and I am wondering if my understanding is correct. If nominated assets are chosen, ...1) contributors will receive a one time payment of $4 per asset for the Annual Free Collection, and2) contributors will receive a one time payment of $10 per asset for the Perpetual Free Collection So, does above mean that assets, if chosen, will no longer generate any other sales outside of the one time payment received for being selected for the above Free Collections? Any advice will be greatly appreciated!

Hi everyone -Adobe Acrobat Pro version 2024.004.20272macOS Sequoia 15.5 As of a couple of days ago, Adobe Acrobat Pro has ceased highlighting the terms it finds when I do a search within a documentThese documents have all been processed using OCR within Adobe Acrobat ProI have not changed any settings Is there any settings I should look at that perhaps were changed somehow that would cause this issue?Any advice on how to fix it? Thank you

Any help woul be greatly appreciated, thank you for taking the time to review this! By the end of April, I had completed the proofing process and was ready for production on a 5 x 7 greeting card. The final proofed master file was printed with these settings:7 x 10 60lb Pecos River Gloss card stock from Red River PaperPSD file / 300 DPI / RGB 16bitCanon Pro 1000 with RR Pecos River Gloss V-1 printer profile for Canon.MacBook Pro 14 / Sequoia 15.4.1Unsure which version of PS prior to 26.6.1 I was using, but most likely the prior version. I installed two updates early last week:Ps 26.6.1the V-2 printing profiles from Red River for canon.   Three errors are now occurring and I have not been able to clear them:I cannot seem to find many print settings in the Ps printing dialogued, including the critical setting of “avoid abrasion” setting. An error on the printer itself occurs:“Size or type of the paper loaded in the top feed is different from the print settings” s

When pasting content into a textbox on an Express webpage, a new textbox is created for each line. This bug has popped up in the paste but was fixed. Now it's back. Makes it impossible to create a webpage with more than a line or two per text box, and no paragraph or other breaks can be inserted. A simple t

Since 14.3, I notice that Auto Advance was occationally on in Develop mode (which it should not). I have caps lock off, sometimes if i select 5 then 6 (5 star + red label), it will occationally auto advance, which is very annoying. Please fix it...M1 Mac, LrC 14.3.1