Solved

Whenever I open the Adobe Acrobat program I get a sign in window that auto signs me in. I see myself logged in the corner for a second *sometimes* before the program auto closes. I can log into creative cloud fine, when I try to open the Acrobat program the same experience happens.   When I try to run as administrator this happens:  I've tried uninstalling and reinstalling adobe. I've tried uninstalling and reinstalling creative cloud. I can log into the program fine on other devices.  

Hi Adobe Community,I would like a text field to populate a text hint when I select a particular option from a pull down menu. I want the text hint to appear grey when that option is selected and I want it to disappear once the user starts to type in the text field (and return in grey if the text field is left blank). And when the user starts to type in the text field, I want the text to be black. If the user selects any other option in that pull down menu, the text hint shouldn't appear at all.  I'm pretty sure I need to do on focus/on  blur events in the text field, similar to what I have done for a Check Box, but I just can't seem to come up with the right script to make it happen for a drop down menu instead. I'm also guessing the 'default' verbiage might need to be removed since this text field has no default text? Thanks in advance!! // On focus, Run a Javascript //if (event.target.value==event.target.defaultValue) {event.target.value = "";event.target.textColo

Hi team,I have a new microsoft surface which i believe uses arm (I'm not tech savvy) and I have been trying to get my pdf's to view and keep getting this error: Unable to check "enable pdf thumnail previews in windows explorer.I have tried to check the box in the setting in the attached example though you can see its grey out making it impossible to check.Appreciate the help to get this working.

Everytime when I download any app from creative cloud I am unable to use them. It can`t verify my subscription. Even though I pay I still can`t use it. It`s also impossible to synchronize. 

Hallo everyone! I am pretty desperate!Been working on a video project for a week, which has a quickly approaching deadline. After finishing 3 of 6 videos containing drone footage from a DJI Mavic 2 and 4K footage from my new Canon R7 and exporting without issues, I have been stuck on the last one for 2 solid days of trying to figure this out.All shot in 4K 30fps, some color grading and slowing down added but nothing major. No other effects or complex stuff. When exporting, all footage from the R7 runs beautifully, just the drone footage gets stuck. I have tried every single hack online. Export using Media encoder, high bitrate, low bitrate, every export preset, only software, rendering before export, deleting all the drone files from my laptop and copying them back over from my backup hard drive. Nothing works. I am pretty much at the end of my ideas. Solid 20 hours of looking up everything I could find! Please Help!

Hello, My Adobe Premiere Rush app is not working on ios. I tried reinstalling the app and nothing helped. The app is still loading and you can't create a new project.Can you please help me?  

Hello All, Currently trying to prepare a new hire form that would be asking to enter their bank account numbers for their paycheck. I'm wanting to require them to fill out at least 1 of 2 fields asking for either their checking or savings number but the company allows them to deposit a percentage into each account if they wish so to be able to fill out both text fields optionally. Just wondering how I could go about requiring either field, but allowing the option to fill out both. Thanks!

HiUsing Adobe Acrobat, created a PDF form, down the bottom of the form I drew a line where someone would sign. I am reviewing and editing this document and I cannot select, delete or move this line! Help! I tried to erase it but that won't work either!

If there is currently no available version of Premiere Pro that allows users to create .mogrt templates compatible with Premiere Rush — and if Adobe has no plans to reintroduce this functionality — does that mean no new motion graphics templates can be created for use in Premiere Rush, ever?Have I understood this correctly?

I came across this template searching for “grunge” and saw this flamingo with a clipping mask of starry sky. There are two layers. I cannot for the life of me figure how it’s done. I’ve inspected both images to see what effects/opacity etc are applied but nothing.   If anyone wants to play search for “grunge flamingo”🦩 it comes up pretty early. If you figure out, post here!

If you look in bottom right corner, I've had photoshop do this jumping thing since update 26.5.0 came out where the polygonal lasso will jump off screen then back on real quick, especially when moving cursor very slowly to edge of screen to move canvas around 

I am using InDesign CC 2017 on a Mac with Sierra. I want to make an Index in a book I am making, and have a list of topics. But InDesign does not recognize the files with the list in all formats I have tried. I have done it in older versions of InDesign, but not able to do it now. The manual for InDesign just says select Impot Topics and the file with the topic. But I am not able to do it.

Hello Adobe Community, Why are the Width and Height Ratio number boxes greyed out?I used to be able to select a Fixed Ratio with the Marquee Selection tool.Is that no longer possible? Thank you for the help! Michael

I routinely copy clips from my Premiere timeline and paste them into my After Effects compositions. AE usually accepts them and all the effects keyframes, etc., intact so they appear just as they did in Premiere. But, now, for some reason I can’t figure out, AE won’t allow me to paste the clips into my composition at all. Note that I am using the same AE project file I have previously pasted clips into before. What is happening? Is there some setting that I accidentally changed?

I have an index for which all of the numbers have increased by 2 in the middle of the book (page 336). The index was created manually, not using InDesign's built-in tools. The book is 848 pages long. I've been searching for a way to do this. However, I don't know scripting or GREP. I'm hoping that someone here may be able to help me with this. Thanks!

解約方法を教えてください。また、製品の一連の番号が知りません。知る方法を教えてください。

I created a esign web form with participant role as form filler. After filling the form and submitting it shows a pop up in the end to enter name and email. I already captured the name and email in the form using text input. Can I avoid showing the pop up to enter name and email while submitting.Attached the pop up image.Thanks,

I'm a graphic designer. If it's difficult to create images, I want you to tell me why it's difficult.

I frequently use this panel and for some time the angle field does not mirror the requested positional change. Example if the command is to move the object up the artboard the angle should read 90 degrees and on moving down should read -90 deg. In my app this so often fails to register. so I have to manually change the angle field adding time and irritation. Is this a know bug will it get fixed or is this a new issue? 

hello, Whenever i export images even if it's just one lightroom freezes and then i see the following: After this is just closes. I've tried uninstalling, doing a clean uninstall etc. I think the problems started when i updated windows or when i updated lightroom.. not sure. Is anyone else having this problem? I can also send the crash report if that's needed. I don't think it's an issue with the ram, i have 32gb's of DDR5 ram and a 4060 for my gpu.    Thanks in advance for your help!    

Hi,I use Adobe sign for invoicing and when I get the fnal PDF after all signee's have signed it still says unsigned and stays in the worklist? This has happened on muliple occasions and does not give me the final page of the document with the information from creation to completion? Whilst it isnt happening on ALL docs it does appear to be happening more frequently. Can anybody shed any light on this please?Thanks, 

I noticed that I can no longer update the information on the link that redirects to my Instagram, since the function no longer appears on the profile editor. Only Facebook and YouTube appear to change the information, not Instagram anymore, and because of that my button that redirects to Instagram has the old @ information. 

Hi,I'm experiencing an issue with a filled in pdf form that was saved in macOS opening blank in Windows 10. I've adjusted security settigns in Adobe DC Reader and tried opening in a web browser and printing to pdf but still only half of the information saves with that workaround. I know it's not a corrupt file because I can view the information in Outlook preview and on various web browsers with all the information displayed. Any thoughts on a workaround or solution?Thanks!

I have a MacBook Pro.  I am running Mac OS 10.13.6.  It appears that Adobe Reader was never on this laptop previously.  I subscribe to a few CC apps, and they all work fine on this laptop.  Some of the sites I need to use for work require their plans to be viewed on Adobe Reader.  Every time I attempt to download it fails.  I click the disc image in the downloads folder to start the install and immediately get the error: The following disk images couldn't be opened - AcroRdrDC_180112005 - Reason: Image not recognized". I have updated the laptop, rebooted and attempted to download again.  Same error.  I attempted on both Safari and Firefox.  Same problem, so I'm pretty sure it has nothing to do with the disc image download from the browser. Any suggestions?

Hello!With the newest update for After Effects, I encounter that when opening any project that has either a missing font, file or effect searching for the content missing in the project search bar, ends up with no results. Searching the word missing as a stand alone, also finds no results despite having missing content within the project. If anyone could provide any helpful information or insight that would be greatly appreciated. Thank you!