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como puedo re cuperar mi cuenta adobe si perdi mi correo electronico para recuperar contra seña 

Lorsque j'importe mes vidéos dans premire pro et que je les insère dans ma timeline, les sons sont en mono et non en stéréo.Je fais donc "clic droit" sur l'audio --> Canaux Audio --> la fenêtre Mono est grisé je ne peux donc la passer en Stéréo.Je suis donc allée dans mes rushs dans le panneau projet, j'ai passé le rush en Stéréo mais rien ne change dans ma timeline quand je l'insère...Avez-vous une solution ?

Hi all! Can't seem to find an answer anywhere or a contact at Adobe...I want to cancel my monthly Adobe Stock subscription, but I have a bunch of images accumulated that I can download. Does anyone know if I can cancel subscription, but still download my banked images afterwards?If Adobe sees this, please let me know...thanks! Dydee

I purchased a Google Play book and downloaded the ACSM to my desktop. When I try and open it with my Adobe Digital Edition, I get the error message "Error getting license. License server communication problem: E_Stream_Error"

helloi need help how to instill arabic text direction, right to left.i use indesign cc2018i set up in the CC app and change the App language. then i have restart the progrom. but i still dont see the RTL option.THANKS

I am using AE CS5.5 and the Toggle Switches/Modes button at the bottom of the timeline has disappeared.Any suggestions pleasethanksPete

So I recently purchased the new photoshop elements 2024 since i wanted to upgrade my old photoshop elements 2021. I have the program installed on my laptop and all i needed to do was to use my redemption code to get the serial number, but i was running into an issue. Everytime i try to put in the code it kept saying oops! this code dosent seem to be active. Now i thought that the person at the register forgot to scan the product over at Best Buy, so i went back and told them my issue. They got me a new photoshop elements 2024 product and i watch them scanned it before i went off. Try again, same issue like before. I look at every page in the adobe website to see if anything would help but nothing seemed to work. Went on Youtube to see if anyone solved the redemption code issue, which nobody did. I tried conntacting the virtual support which didnt help at all. I looked in every nook and cranny and came to a dead end. 4 hours later of trying to solve my issue. Now im not sure if its beca

I find it tedious to constantly rearrange layers to be a part of the same artwork or Artboard. So I don't jumble it along with the others., when I marquee select and move elements around, etc. So let's hope the devs make this a priority and implement this ASAP.

I asked the Admin of my cloud for teams membership for extra credits for firefly not knowing it would ask the admin to upgrade the plan / payment model for everyone. I thought you can transfer credits from other team members who ware not using it. Turns out Adobe sends annoying e-mails to our Admin every day. How can I stop my request ??? This system is not really customer friendly @adobe!

Hi All, I am optimizing a PDF with Acrobat .. and it is deleting images on 3 pages .. images I need. I've tried to insure they are on the top layer .. but they are there in the uncompressed version .. gone in the compressed version. Any ideas?Thanks, David

I have been trying to use Enhance for the last 4 hours and is not working... this morning it was working fine. It uploads the file then says enhancing audio, but then gets stuck and never completes the task. Anyone know whats going on? 

Hallo, Ich habe meine LR6 Lizenz vergessen zu deaktivieren und möchte es nun auf den neuen PC installieren, dann kommt jedoch der Fehler, dass die Seriennummer zu oft verwendet wurde.    Adobe Support sagte mir, dass hier die Experten helfen können.    Vielen Dank.    [moved from bugs to discussions according to the community rules - Mod.]

初心者質問でお恥ずかしい限りなのですが、プレミアムプロからYouTubeへ動画を投稿すると、画面に比率？が変わってしまい、左右に黒帯が出来てしまいます。メディアファイルで確認したところ、比率に変化はありませんので、YouTubeに投稿した場合のみ、左右に黒帯が出来てしまいます。どなたか、対処法、または原因が分かりましたら、お手数ですがご教示いただけないでしょうか。書き出しの設定の内容は下記となります。H.2641920×1080（1.0）60fps 

Hello, I was sent a private msg from "Ash Jensen" to contact Adobe_Tech@outlook.com  for answers to my questions via email, I assume because I didn't receive any replies to my post. Just proceeding this msg was a "Stay Alert" message from Community.adobe.com, warning to be cautious about these private messages.Is this legitimate?  Thanks, Rhobes-

お世話になります。 macOS Sonoma 14.4 / プレミアプロ25.2.1の利用者です。 Photoshopで色味を調整したjpgの画像を書き出します。その後、そのjpgの画像をプレミアプロで読み込むと色味が変わってしまいます。 チャットGPTで確認したところ下記のような答えでしたが、同じにはなりませんでした。多少緩和されたものの少し赤みが強くなってしまいます。ピッタリ同じにする方法はありますでしょうか？教えてもらえたら嬉しいです。よろしくお願いいたします。 ===【ステップ1】Photoshopでの設定① カラープロファイルを明示的に「sRGB IEC61966-2.1」にするPhotoshopで画像を開くメニュー「編集」＞「プロファイル変換」変換先：sRGB IEC61966-2.1 を選択OKを押す※もともとsRGBだったとしても、ここで明示的に「変換」するのがポイントです。② 書き出し時にカラープロファイルを埋め込む「ファイル」＞「書き出し」＞「書き出し形式」または「Web用に保存（従来）」「カラープロファイルを埋め込む（ICCプロファイルを含める）」にチェックを入れる✅ JPEGファイルの中にsRGBプロファイルが埋め込まれます【ステップ2】Premiere Proでの設定Premiere Proはカラープロファイルを自動で適用しない場合があり、色味が暗くなったり彩度が落ちたりします。以下のように対応します：① Premiere Proでのカラー解釈を調整するPremiere Proで画像（JPEG）を読み込んだ後、プロジェクトウィンドウで右クリック「変更」＞「フッテージの解釈」下の方にある「カラー管理」セクションを展開「カラースペースを補正」を ONにする　または、「使用するカラースペース」を「sRGB IEC61966-2.1」に明示的に設定（表示される場合）② シーケンスのカラーワークスペースもチェックメニュー「ファイル」＞「プロジェクト設定」＞「一般」「カラー管理」オプションがある場合、sRGBなどに合わせるまたはLumetriカラーで補正することで手動で合わせる方法もありますが、本来は必要ないです。 

RoboHelp 2022.5.28, Windows 11I have developed a CSS that is used for all of my company's RoboHelp output; let us call it c:\RH_projects\global\...\company_name.css.  For each RH project we create, I would like the CSS to either:Be linked in the HTML to c:\RH_projects\global\...\company_name.css (using either an absolute or relative link), or, Be a read-only symlink to c:\RH_projects\global\...\company_name.css. This guarantees that company_name.css can only be changed in the global project (so that local CSS changes aren't allowed), and more importantly: any changes that are made to company_name.css in the global project will be "automatically" promulgated through the entire suite of documents produced out of RoboHelp. Neither of these methods works. RoboHelp is reluctant to hop out of a project to a CSS elsewhere on the filesystem, and I don't know what exactly Windows is doing when it creates a symlink, but whatever it is, the RoboHelp editor is not interpre

Hello, does anyone how to make my lightroom account private? Or at least remove my profile photo from appearing in google search? 

I have been using Illustrator on the same Mac for years. After one of the 2025 updates, images that I copy and paste (or drag) from websites or Outlook become corrupted within Illustrator. The images turn into jagged color lines like the below example.I can correct the color format in Photoshop to fix the issue when necessary. But most of the time the images are just for reference, so it would be great if they didn't randomly scramble. 

If you try to move the page with the  scroll bar, the Illustator gets stuck!! When will you fix it?? 

My original document only used Arial ttf format, after a period of time, open the document again, it shows that the lack of fonts, and is the lack of [otf], it is amazing, I have not used Arial otf ah. I have not used Arial otf ah. Found one, but it's hard to reproduce the example, so I won't post the file.Could it still be that the font pointing was confused?

i want to buy the creative cloude.  As i working on illustrator, photoshop, in design and acrobat pro. if i buy the crative clude is it not neccesery to buy all these app seperatly right? i want official quotation for individual plan. i checked on site, but want official quotation, i chat with support person  but she is not sending quoation to me yet ?? Please give mw quotation.

Premiere Proを使い始めた者です。自動文字起こしをし、キャプションをグラフィックにアップデートしたものをテキストレイヤーの種類の変更を行いたかったのですが、その項目が出てこず、困っています。 エッセンシャルグラフィックよりテキストプロパティ（レンチマーク）を開くことはできました。テキストスタイルのみ表示される状態です。 バージョンはPremiere Pro2023の23.6.9を使用しています。 解決策をご存じの方がいらっしゃればご助力いただけますとありがたいです。よろしくお願いいたします。

Hello, I accidentally signed up with the wrong email address (@gamil.com instead of @17413941) and started a free trial. Now I can’t log in because the email is invalid and I cannot receive any emails from Adobe.I also tried logging in with the correct email but it shows a different account with no plan. When I try to sign in with the wrong email, the page keeps loading and doesn’t go to the next step (screenshot attached). I want to cancel the free trial or subscription connected to this wrong email, but I can’t access the account and I don’t have access to 1:1 support. Please help me cancel the plan or tell me how I can fix this. Thank you.

I purchased Adobe Acrobat Standard in 2022. I used it soon after but did not use for a while after. I have tried several times in the last several months but only get the free version to open. I have tried the instruction provided in another post with the same issue (log off, reboot machine, login) with no success. I am being  billed monthly so I know the account is active.

I have 10 InDesign files i'm using to build a large 500+ page catalog and 9 of them are working perfect with the new Share For Review feature. I have been getting comments and updating them and updating the link to allow the users to see the changes. There is one file that keeps crashing anytime i try to update the link after some changes. It seems like it gets almost to the end of uploading the new link and then InDesign crashed completely. I am guessing it is something in the file but have no idea how to even begin the process of elimination to find out what it could be. Has anyone else had this experience and figure out what it could be? I have already deleted preferences once and also moved the file to see it that works. Any other ideas welcome.