Solved

  안녕하세요.저는 2025년 4월 30일에 Adobe 월간 플랜(26,400원)이 자동 결제되었는데같은 날 몇 시간 뒤에 바로 플랜을 취소했습니다.결제 내역은 확인되었고 현재 플랜은 취소 상태입니다.결제 되었던 카드로 환불 요청드립니다. * 모더레이터에 의해 삭제되었습니다.

En mode Développement, sur mon catalogue existant (30K photos), apparition systématique de la fenêtre "copier les paramètres" (avec ses choix de paramètres à copier) à la moindre tentative de réglage ou d'accès dans tous les panneaux ou menus. J'ai réinstallé LR Classic. Résultat inchangé.Je ne peux plus travailler, quelqu'un peut-il m'aider ?Merci et bonne journée

4월 23일에 일러스트레이터 무료체험 신청하여 진행하였고, 구독전에 해지하려고 보니까 내역이 없습니다.  4월 30일에 카드에서 30800원이 결제되어 빠져나갔습니다. 그런데 제 계정에서 플랜에는 아무런 구매 내역이나 구독 내용이 없습니다. 제 계정이 아닌 곳에서 결제가 이루어진 것인지 잘 모르겠습니다. 어쨌든 구독 취소를 원하고 환불 부탁드립니다.   * 모더레이터에 의해 삭제되었습니다.

제 계정으로 두개의 플랜(?)이 가입되었고 하나는 결제 된 후 취소하였습니다(14일이내)다른 하나는 현재 결제 실패중입니다(결제될까봐 계좌를 비워두는 중이예요)둘다 취소하고 환불해주세요

카드 이중 수수료 막을려고 해외에서 원화결제를 차단했어요 그랬더니 계속 이용료 결제가 안되고있어요. 달러로 결제하고싶은데 바꿀방법이 없나요? 

저는 다른 계정을 옮겼고 이 계정은 사용을 안하고 있었습니다. 저는 계정이 다른것으로 이전 되었다고 생각한 채로 사용하고 있었고 다른 계정에서는 다른 플랜으로 사용하고 있었습니다. 그런데 메일로 온 고지서를 보니 여기서 돈이 또 결제가 계속 되고 있었네요. 대체 이게 무슨 일이죠? 이 계정은 전혀 사용한 일이 없어서 이 플랜을 사용 한 적도 없는데 해지를 하려면 또 돈을 내라니요. 양아치입니까? 염치가 없는것도 유분수지 적당히 해야 하는거 아닙니까? 환불 조치 제대로 해주시고 제대로 해지 해주십시오. 사용자 기만도 적당히 해야지 이딴식으로 장사하니 즐겁습니까? 두번다시는 어도비 안쓸겁니다.

지난 8월 단기 유료 플랜 결제했다 정기결제 되지 않도록 취소했고지금 계정에 들어가도 사용중인 유료플랜 없다고 뜨는데 왜 자꾸 매달 결제가 되는겁니까? 계좌를 살펴봤으니 다행이지 그냥 지나쳤으면 이보다 더한 손해를 감수해야 했을텐데 정말 불쾌하네요.지난 9월부터 오늘 5월 1일까지 결제가 되었으니 9번이나 어처구니 없게 나도 모르게 결제가 되었네요?한두번도 아니고 인보이스도 안뜨고 유료플랜도 없는데 이거 심각한 오류 아닌가요?사용하지도 않은 9개월간의 요금 356,400원 환불요청합니다. 딱 봐도 무시할만한 금액이 아니지요?

전 프리미어 프로 26400원 플랜을 이용중인 회원입니다. 그런데 오늘 결제 내역을 보니 39400원 플랜이 추가되어 이중 결제가 되고있었습니다. 이 플랜은 제가 이행하는 업무에 전혀 관련이 없으며 한번도 관심도 검색도 하지 않은 플랜인데, 어째서 결제가 마음대로 되었는지 어도비 플랜 처리에 대한 의문이 드는 상황입니다. 39400원 플랜을 급히 취소하긴 했으나 2025년 4월23일에 결제된 39400원 플랜은 아직 환불이 되지 않은 상태입니다. 환불을 요청합니다.

어도비 무료체험하고 플랜 취소했었는데 갑자기 결제되고 결제 내역에 안 뜹니다 계속 다시 로그인 해도 똑같습니다 플랜 이용도 안 됩니다 환불어케하져

제가 무료판을 했다가 취소하는 걸 깜빡했는데계좌에 돈이 없어서 결제에 실패했더니플랜 관리 칸에 들어갈수가 없어서무료판 취소도 구독 취소도 할 수가 없어요 ㅠㅠ어떻게 해결하나요?

아무런 유료 서비스를 구매하지 않았는데 돈이 인출되는 상황이 발생하고 있습니다. 이 문제 해결 부탁드립니다.

어도비 스탁이랑 일러 체험판 구매하고나서 정기결제가 되어서 취소했습니다.그래서 두 건 다 취소완료되고 카드사 취소도 된걸로 확인이 되는데 왜 그 다음날 다시 30800원이 결제된거죠?계정 내에서는 유료플랜도 없다고 뜨는데 무슨 결제건인지 모르겠네요.

When I print in booklet format (printing to PDF) there is a margin being added between the pages. Is there any way to save with no margin so that there isnt a margin between the pages? I have images that cross two pages and every time I save there is a large white margin in the middle of my image where the gutter is.

Hello As a frequent user of InDesign, I've been finding the limited functionality and slowness to rename objects within a layer a pain. Compared to other Adobe products like Premiere Pro, where you can press the spacebar to easily rename layers, InDesign is slow and painful. I've reached out to the customer service support many times with no avail to help this issue. I was recently told that "For assistance with exact script, you should post your query on Adobe Support Community, an expert from Adobe Engineering Team should be able to help" so I'm looking for help here.  With some research, I found multiple forums that support the idea that a script can be created to overcome the renaming issue. The scripts allow a batch rename of layers or objects within a layer all at once, so it doesn't need to be done manually. Here are some links to those forums:https://community.adobe.com/t5/indesign/indd-script-for-renaming-within-layers/td-p/9649122https://community.ado

In addition to entering coordinate values.When I move C down, how do I monitor “interval AC == interval AB”

I want to know if theres a way to paste mutuple images into a single image frame. I have a lot of product images that have transparent backgrounds in my creative cloud library that I use in my designs. I often layer them on top of one another and currently I make 2 seperate image frames stacked on top of one another. This gets difficult when I have a lot of stacked images on a page. Im wondering if theres a better way to place them, I want to be able to place more than one image into the same frame, like the way I do in illustrator with clipping masks.Is this possible or does anyone have a better solution?

I have issues with:1. loading plans or any other information related to plans in my account2. In photoshop can't generate any image - keep getting message of internet conenction issues (connection is fine)3. In Illustrator can't open library with fonts4. Firfly page opened through CC is totally empty For sure there are other errors but this what I've notices and happenning last 3 days. Need help to reslove this. Not clear how to get help from adobe team.

Hello. I am an Adobe customer. I am using the photographer plan. Monthly payment. I pay US$9.99/month. Now I want to change my payment plan to yearly. To Save up to 33% on your next 12 months.But when I click the "Update Subscription" button, the system gives an error - "Error: Plan not availableUnable to continue with this plan. Please choose another plan or if you believe you have received this message in error, please contact customer support."Please help.

Hello,I noticed that the automatic renewal of my subscription scheduled for May will increase from €47.99 to €67. That’s quite a significant jump, especially for a small business owner like me.Could you please explain this change?Since the general price increase happened back in 2023, I’m surprised to see my rate changing now, considering it has remained the same since 2022.I must admit, this is going to be difficult for me.

Hello, Please could anyone help me with this shape. The top shape is a filled shape that I need turning into a single stroke so I can change the width of the line. The 2nd image is there to just show the outline when I switch the view mode to make it clear all the lines I'm dealing with. I need to make the orange filled shape as a single stroke line that sits in the centre *not* the outer line.I've watched tutorials, asked Chat GPT but cannot for the life of me do it. I hope that makes sense and any help will be greatly appreciated.Thanks

I've been a Photoshop user for over 30 years. The new Photoshop 2025 update is not allowing me to create a gradient mask on an image. I've sat through every tutorial I could get my hands on and I'm very frustrated. HELP!!1. Adobe Photoshop 2025, 26.0.0 Release2. MacOS Sonoma version 14.7.13. Image layer selected, click on layer mask icon, click on Gradient tool, adjust the Gradient properties to my desired settings (black to transparent), click and drag and nothing happens.4. Expect to see one end as transparent and it's not working.

Hi,I want to import a series of Premiere LUTs like I have always done this; by putting them in the right folder via finder (windows/mac). However, on the new MacOS the MacBook Pro 2021 is rocking this folder setup is not available.So these instructions do not do the job for me:---Mac Users/Library/Application Support/Adobe/Common/LUTs/Creative/Library/Application Support/Adobe/Common/LUTs/TechnicalWindows UsersC:\Program Files\Adobe\Common\LUTs\CreativeC:\Program Files\Adobe\Common\LUTs\Technical---Also I do not have any folders with coherent names of any of those locations: No Libary, no Common, etc. Only an Adobe folder under Documents. But I do not understand the use of this folder and its subfolders and documents within this situation.This is my first owned MacBook, so im slightly new to MacOS which is why I'm not very familiar with the folder structure. I have, however, worked on Mac before and easily added LUTs via the folder paths as described above. Big love to anyone who

Hi Experts, I am now trying to add hidden totals across spawned pages to a summary page,  can someone help me out, Thanks See below is the script i tried using, i also attached the current PDF var result = this.getField("Food");var sumAd = 0;for (i = 0; i < this.numPages-1; i++) {var getCurrent = this.getField("P" + i + (".Additional.subTotal"));sumAd = getCurrent.value + sumAd;}event.result.value = sumAdthis.pageNum = this.numPages-1;

The "About Lightroom" simply says Lr 8.3, yet when I look for help online, there are descriptions of Lightroom Classic or CC or Cloud-based, etc. Are these descriptions or names? And advice for one version doesn't seem to always apply to others.  Could you like color the Lr icons differently for the different versions?  When I try looking up something simple on my actual Lightroom like how to move folders the list of suggestions don't seem tailored to my version of Lightroom. If Lightroom wasn't so useful it wouldn't be worth it, but it can do amazing things. The learning curve isn't as steep as PhotoShop but I don't use it every day, so I have to struggle with "how did I do this a few months ago...?"Post, post, did it post...?

Hello, I have long documents that use allandnone font. This font does not seem to be availble on Acrobat. Is there any way to get it or purchase it please? No other font is close enough. Thank you.