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플랜 취소를 하고 싶으면 취소 수수료를 내라는데 이게 (이번달 지불한 금액  - 취소 수수료) 이렇게 환불이 된다는 건지 그게 아니면 기존에 낸 건 그대로고 취소 수수료를 추가 지불을 하고 플랜 취소를 하라는 건지 잘 모르겠는데요... 혹시 어느 쪽인 건가요?

언제부터인가 포토샵 종료를 하면 포토샵이 종료가 안되고 멈춰요작업관리자 들어가서 강제로 종료를 해야 하는데 이유가 뭘까요?

Hi, I’ve been trying for years to install and run the latest versions of Adobe Animate, but the last version that actually opens for me is Animate 2020. Any newer version crashes right at startup: it initializes fonts, then gets stuck on “Loading document templates…” before showing Sorry, an error occurred and closing. What’s strange is that every other Adobe app works perfectly on my system, including Premiere Pro and After Effects. I’ve already tried many different fixes but nothing has worked so far. I uploaded the crashreport.

Thru the years I have ended up with two Adobe Sign accounts.  Is there a way to merge the two accounts?

El photoshop se actualizo y dejo de funcionar el atajo del teclado para la correccion selectiva, ose cmd 1, cmd 2 etc. Como activarlos

Good afternoon. What is the proper way to edit a Rotobrushed layer after Effects Controls have been added?  With Effects Controls turned on, the mask line is warped to accommodate the effects and using the brush seems strange.  With Effect Controls reset,  the mask is a straight line again but seems to have migrated from its original position.  What happens is this:  After rotobrushing a layer, I turn on the Effects Controls, review my work, make a list of changes, then reset Effect Controls to begin editing; but my mask seems to have jumped around and I have to go through the review process again. Just looking for a work flow that makes sense.  Thanks so much.

I've included a crash report, but since the past few days Premiere Pro keeps crashing while rendering or exporting a sequence. No matter the project, no matter the used videofile types, no matter the export settings. It always crashes halfway through.I've cleaned cache, re-installed older versions and updated, checked graphic drivers, but it still keeps crashing everytime and Premiere Pro stops responding.I'm working on an Apple M1 pro Macbook with 32gbMacOs Sequoia 15.6.1 (24G90)Please help!

In this demo "until it reaches 100 px" is told. I wish to know whether you see px when Ctrl+D is active?time 0.53-0.58.How to make Grid for Icon 

Is there a way to configure chapter autonumbering that skips over single page files that are section dividers and not content chapters?

I made a withdrawal on September 18, but it’s still pending. What should I do now?

It may be a stupid question for all you proffessionals, but I only use Illustrator to fix up dimensional drawings that I import from a pdf. So no drawing, just fixing up. If I (or the person who created the pdf) stretch text (to make it smaller in width), how do I reset it to standard width? I haven't found anywhere where I can see in % how much the text is stretched. When I see a text today that I want to have in normal size, I have to re-write it as I don't know how to reset it...Lena

So I have a movie that was taken in less than ideal lighting conditions and the best way to get a good output is to convert it into PNG files and work with them through Photoshop / camera raw. I used the Camera Raw Filter to make changes to my base picture and it includes a few masks, mostly landscapew masks, including sky, vegetation, mountains, etc.  My base image looks great. My problem is when I go to batch process through Photoshop, it appears ACR has pasted the same shape of the original masks in all of my pictures, rather than re-identifying the masks in each image.  In other words, if  the image I used to create my script file has a mountain front and center, and I use the Mountain mask, all other images will apply that mask to the exact same pixles, even if my pictures are taken at a different angle and the mountain is now to the side. Is there a way to batch process these png files with ACR re-identifying the new locations of the desired mask?&nb

I'd like to make a 2026 calendar with my photos - 1 for each month. Is there a template in any Adobe product that will do this? I'd like to be able to just drag and drop my photo, add a little text, and have the dates with major holidays already in the template. Thanks!

2 days back, I bought Logo Grid Generator from https://www.akrivi.io/ Installed the .pkg file I received and while activating the key in Illustrator, I am getting this error pop up: JavaScript Alert - file:///Library/ Application%20Support/Adobe/ CEP/extensions/ com.LogoGridGeneratorV2.2-AS/ client/index.html Something failed! 1: 1Tried connecting with Akrivi support, but they are lazy people who decided not to respond to the solution. Can anybody help me fix this issue?  (I tried installing the extension by .pkg and ZXP both. Same error)

I understand the basics, but I'm having difficulty creating the right angles in the gaps between the squares, any help please? 

Was using Photoshop 2025 then came out of it and tried to go back in and it wont let me in directly or via bridge, see screenshot for message whwn trying to access directly. any suggestions or do I just Uninstall and Reinstall?

Hi! We are working on a project with RH 2022 Template Studio and Frameless output.The homepage of my project opens perfectly when I start my start page index.htm in the output.However, it does not open in other situations. Instead, the first topic of my project opens. (I have not selected this anywhere, see my settings in the attached screenshots).This happens when I click on the home button in the breadcrumbs or when the home page opens in the application for which the online help was created.I tested whether it was due to my settings. To do this, I loaded a completely new Skin Studio and a completely new Frameless output. The result was the same.What is going wrong?

Dear Adobe Community, I’m writing as a visual artist who has been using a legally purchased boxed version of Photoshop CS6 for many years, always installed from original media and activated using an official serial number. My work is highly specialized — I paint female nudes using handmade oil paints based on the techniques of the old masters. Recently, after reinstalling Windows on a studio computer, I encountered a message saying my CS6 serial number had been revoked. I understand Adobe no longer supports this version, but since I own a physical copy with a legitimate license, I would like to request the possibility of reactivation. This is not a casual use — my work is part of an ongoing international project on historic painting technologies, and some of the filters and tonal workflows I rely on (e.g. for platinum print emulation) exist only in the CS6+Silver Efex Pro environment. I am not asking for updates or support — only for the chance to keep using what I lawfully bought. I a

I updated Illustrator and now it labels all of my links as <clip group> <image>. WHY? How do we fix this? It is happening with my co-workers too and it has nothing to do with the cloud. I am working off of my desktop. I go to place a .pdf and this happens rather than leaving the link name.

Hello Adobe Community I'm using Indesign and have created a table, the upper cells row I have done as Header and introduced an image in each cell. The header repeats in each single page after and this is fine. The problem appears when exporting in pdf where the header appears only on the first page and not on the followings. File was created with CS3 first than converted to the last indesign. Thanks alot for your help. Beppe

Does Adobe Express have an accessibility checker within it? When I try to find information on this I don't receive a clear answer. It looks like add-ons can be used to help check but I was not sure if Adobe Express had one built in like Canva does. If add-ons are the only form of accessibility checkers, what ones would you recommend? Also, I know Adobe Acrobat has an accessibility checker but I would love to use an accessibility checker within Adobe Express instead of downloading the project over and over to check it.

Hi I am doing a project and i have a video of about 15 seconds.It is too long to fit my project, but i cant edit it any further else it loses meaning... Im wondering if there is way to make it play at say x2 or x4 speed? Thanks!

Hi, I have a Mac Studio - M2 Max with 64GB of Ram. I'm running Premiere Pro 2024Most of my projects consist of video templates (mogurts) for graphic motion of titles. Video Previews: Quicktime > Apple ProRes 422 Proxy > 1920 x 1080The issue I'm experiencing is when I render every other clip or so, it takes FOREVER and/orthe render window pops up and for like 30mins nothing happens, then if I cancel it, the mouse still works, but I can't click on anything in the software. I try and "force Quit" and it shows its not responding. So I think it's safe to say, the software has been freezing during the rendering process.  It's been more of an issue when rendering in the timeline rather than just exporting. But that's been very slow too. I was hoping this new computer would help with shortening the rendering time, but it seems like there may be some other issues with the software.  Attached is the window I get stuckon for a long time. Sometimes if I leave it on t

Hi I am doing a project and i have a short video of about 2 seconds.I would like the video to play in reverse.... Is there any way this can be achieved?  Thanks!

It seems like it would work, but I haven't tried it.   Can you Import ... edit images ... then Export images ... using only a single hard drive.  TY Windows 11LrC 14.5.1