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I upgraded the hard drive on my PC a week ago. Prior to the upgrade, I uninstalled Lightroom 6. I did not think I would have any trouble reinstalling LIghtroom 6 on my new hard drive because I have the DVD version of the Lightroom 6 which I purchased back in 2017. After replacing my new hard drive, I tried to reinstall my Lightroom 6. The process of installing Lightroom did not seem to give me any trouble. I went through the process of logging into Adobe and entering my Adobe ID, entered the Lightroom 6 serial number and the installation process actually started as expected. In the end, it actually gave me the prompt that stated that Lightroom has been installed successfully. However, upon launching Lightroom 6, the Lightroom screen appeared but seemed to be "stuck" there. I would click on any "tab", e.g., Import, and the screen would "gray out" and the system would return that Lightroom 6 was "not responding". I closed out the program, uninstalled Lightroom 6, shutdown and restarted a

We are facing an intermittent issue where licenced users are unable to acces PRO features of Acrobat. We run 15 AVD servers in a host pool and use FSLogix for user profiles.  When the issue occurs and support receives a call, we disconnect the user from the server and reconnect to a new one.  All VMs are running Windows 11 Enterprise multi-session. We initially tought if more than 1 licenced user was runing Acrobat on the same server was the culprit but after testing this is not the issue. We also disabled all Adobe GPO we had configured. Those are based on available documentation for RDP deployment (likely outdated by now) and remove login nag for unlicenced user due to the unified installer.  This did not yield positive results.  Clean reinstalls were also performed with unchanged results. Are there any leads we could investigate or known resolutions for this problem? Thank you

I want to use generative fill to increase pixels on a photo. In answer to this request I was told to click on helpx.adobe.com/Firefly/web/edit-images/Transform-images-using-generative.expand.htmlwhen I did this I was instructed I needed to buy credits in order to access this.l  I just paid 9.99 for credits but still have not been able to use generative fill

I am just Beginner I don't know how all features work anyone guide or suggestions plz

Hy there,I am Subodh Verma, founder of WebSaviors. As I own a company which provides complete web designing and internet marketing for small to large organizations. And I own a website too. But as I have to perform graphics work for me as well as for my clients. I am using Adobe photoshop CS 5 for graphics creation. But the problem is coming in my work is as I have to merge two layers available in the same section, I can't do that. And it's affecting my work too. So please provide me a solution for this problem. Do I need an upgrade or the feature of Merging Two Layer is hidden in Adobe Photoshop CS 5.[Here is the list of all Adobe forums... https://forums.adobe.com/welcome][Moved from Comments forum to specific Program forum... Mod]

Hallo,plötzlich startet mein Acrobat Reader 2017 mit einer Benachrichtigung, dass meine derzeitige Seriennummer bereits von der maximalen zulässigen Anzahl von Computern verwendet wird.Ich benutze normalerweise die Lizenz ausschließlich auf 2 Notebooks. Es gab keine Hardwareänderung.Ich kann nicht nachvollziehen auf welchen Geräten das noch laufen soll und den Adobe Support kann ich nicht kontaktieren da mir die Telefonnummern bzw. Kontaktdaten auf der Website (https://helpx.adobe.com/de/contact.html) fehlen.Gibt es eine Möglichkeit, meine Seriennummer über den Communitty Support zurückzusetzen?Viele Grüße,Hello,suddenly my Acrobat Reader 2017 Pro will start with the notification, that the current Serialnumber is already in use on too many computers. I'm using the License on 2 Notebooks. No hardwarechange whatsoever.I can't figure out on what Client, the license is already on use neither i can contact the Adobe Support under https://helpx.adobe.com/de/contact.html (no number or contact

Baixei o app clicando na opção de usar gratuitamente e simplesmente me cobraram 124,90 no meu cartão de crédito, sem aviso, sem autorização. Não consigo reaver o dinheiro de volta com o banco e não tem um meio de pedir ajuda por aqui. Pessimo app, absurdo tudo isso.

This just started two-days ago, at least for me.  I have made no changes that I am aware of that might be causing this.  Is anyone else experiencing this issue?  Or, better yet, does anyone have a solution?  TIA

While I purchasing the adobe premium it says free 7 days trail but  on the same day itself my subscription started and money got debited

As described in this ticket, updates for Adobe Acrobat and Reader no longer work on various Macs.https://community.adobe.com/t5/download-install-discussions/unable-to-connect-to-the-adobe-update-server-error-105/m-p/15516249I won't go into the details here, as they can all be found in the linked ticket.Unfortunately, the last ticket was simply closed by the Adobe employee, even though there was no solution. I find this approach more than questionable, considering that we are all paying customers. If something like this happens again in this ticket, I will contact Adobe management directly. 

All of the suddent, my CHARACTER window is not showing anything, the font, size, all of that is an empty window. I am working in WOndows. Any suggestions???? 

I'm sorry but your interface is confusing. I wish to send multiple independent copies to many recipients. But I need separate signatures, not everyone signing the same copy! The wizard kept blocking me, saying it needs to add signature blocks, although I had inserted two already 😞 Now everyone is seeing the same copy as a group!

If i had another decent alternative option than lightroom I am this close to switching to a new program. I swear every day I loose time redoing things over. Why cant there be an auto save feature? 

I am using Adobe Reader Ver 10.1.1 (All updates)   I have a pdf document in which I am unable to search for words. No words in the document are found even though they do exist. If I copy a word from within the document and paste it into the search criteria then instead of getting the word that I copied, I get substitute characters and it can in fact find these characters as the word being searched.   The document is a catalog and can be downloaded from the following URL.   http://www.carbatec.com.au/getcatalogue?zenid=d1cuvbat0ois0g37r0r33vnah1   I will appreciate any help as to why I cannot search for words in the document.

At the total end of my video project, I used to be able to drag the Dip To Black to the very end of my video but now when I drag it over to the end of the video clip, it shows a red box and it won't add to the video clip. Am I doing something wrong? Is there an easier way to add a fade to a black screen to end the video?

I double-clicked on the footage in the Program Monitor while the Selection Tool was active to see my motion path and anchor point, but they're not showing up.  Why?  I want to zoom out slightly while centered - and in my 2d screenshot have reset Scale from 50% to 40% - but how do I recalculate my anchor point so that it's at the center of the previous keyframe?  In other words, between the last 2 sets of keyframes, I only want to scale - not pan L to R or up and down.  In the 2d screenshot, the image has drifted up towards the left top of frame.  I don't want that.  Thanks for your help!   

Hello I was about to post, and thanks to chat gpt I've had a working solution. Just posting so users can find the solution for themselves later on Script is on second post 🙂 Cheers pals!This script will rename the artboards in the active document by using the name of the document and adding a suffix number. The suffix number will have a fixed width of 2 digits and be zero-padded if necessary. For example, if the document name is "Myfilename.ai", the first artboard will be renamed to "Myfilename 01", the second artboard to "Myfilename 02", and so on.

Hello -   I try to make the following via a .jsx script, but not sure it's posible,especially the "export as single .JPG file the rectangle frame  including its placed image/link"… Via an dialog box, offer the option to the user to EITHER export ALL included "Design Frame Rectangle/" (and its placed image/link) at once OR to export the current selected design frame only.   Anyways, they should be export as single .JPG file (high quality, @300dpi, antialiasing "on"). You will need to create a new folder with the name of the open .indd file in the same location as the open .indd file. Be careful, sometimes, the design frame rectangle can be part of a group, in that case you will have to export the whole group as .JPG (white background as default). BUT for each link, I'll need: A. One time an export of the "Design Frame Rectangle" with its link (as .JPG). Here the link could be partially hidden/cropped via a mask but it's OK. B. Another time, if the "Design Frame Rectangle"

since I updated to 25.5 the application won't even launch. I am working on a MacBook Pro 16", Nov 2024, Sequoia 15.6.1

Hey, I was wondering if Adobe has an option to receive your invoices automatically through Peppol. Does anyone have any idea about this?

初めて、Creative Cloud Ploに契約時（７月末）に１ヶ月体験できると、その下にあったので、Adobe Stockの存在を知らずに、押してしまったみたいで、２つ契約をしてしまっていました。 ８月末にadobeからの請求が２つあることに気づき、そこから調べたところ、Adove Stockという存在を知り、現在９月末なのですが、２ヶ月間　Adobe Stockを使用していません。 解約をしようとしたところ、早期違約金があることを知り、間違いとはいえ、違約金なしに解約は無理だろうなと思うので使いたいと思うのですが、使っていない2ヶ月分の20点のアセットは、例えば10月に繰越しはできるのでしょうか？ ちなみに、何ヶ月支払えば違約金なしで解約できるのでしょうか？ アセット１０点のプランなのですが、次の支払いが９月２５日です。１日、１０点ダウンロードできるのでしょうか？もし繰越しができない場合、できれば今月の分を１０点ダウンロードしたいのですが現在は２０日の午後１１時です。間に合いますでしょうか？調べてみましたが、時期によって一日の制限が違っていたので、現在の情報が知りたくて投稿させていただきました。 よろしくお願いいたします。  

Hello,I can't seem to find the Administrator of the Enterprise account my account is listed as a user of. I contacted Adobe Support on the phone initially because my supervisor couldn't access the Admin Console, but they said she was not an admin at all. They could not list other admins. I work at a large (1,000+ people) organization. How do I find who is the admin of our Enterprise account?

Hi All,   We are using Adobe Sign for salesforce and generate our documents in salesforce however we are unable to create any documents from a salesforce record page any more as we get the Document Builder:INVALID_JOB_ID. Any thoughts on what to look for?       Thanks Abu  

Please can someone explain the allowed usage of Firefly AI generated images? Browsing on Adobe Stock, there is a lot of AI content and wanting to know whether all the images here will have been generated using Adobe products and if so, can these be used as individual elements to to make a larger composition? I'm asking as other AI generators prohibit this and state that the original image generated can't be altered. Assume Firefly T&Cs are different? I've checked the terms and conditions but can't find this info so any help appreciated. Thanks 

System saidYou are now connected to Shivam, who is reviewing your account. If you need to share sensitive information, such as credit card number, please wait for your agent to give you steps to share it securely.You saidI want to cancel contract (number)Shivam Agent saidHello, I'd be happy to help you today, let me first pull up your account information and access your details.Agent saidThanks for providing the information. I have 1 year of experience working with business customers across industries. I have seen the issue you described earlier with a few other customers. I’ll help you quickly. I understand you wish to cancel and I will surely assist you with that.As I have checked, you have a Creative Cloud All Apps active subscription in your account. May I know the reason for cancellation, so that I can assist you better?You saidI don't need it anymore. Please cancel it.You saidWhen I click on manage there is no option to cancelYou saidHello?Shivam Agent saidAll right, let me check