Solved

I'm trying to reinstall Adobe Acrobat Professional 2020 (perpetual license) on a Windows PC. I downloaded the installer from the Adobe link available in my account and entered the serial number associated with this purchase. The serial number was accepted during installation.However, when I launch the application, it prompts me to sign in (which it does automatically), but then I receive a pop-up message stating:Serial Number Upgrade: The serial number you provided is valid, but a qualifying product could not be found on this computer.(See attached screenshot.)When I enter the correct serial number again, it responds with:The serial number is not for a qualifying product. Please try another.I attempted to contact Adobe support, but the phone system indicates that phone support is not available for this type of product.Any suggestions on how to proceed?Note: The second screenshot omits the serial number for security reasons, but I did enter the correct one. I also have mu

Voici le problème qui me rend dingue, depuis que je suis passé sous mac. Les paramètres du curseur sont: Taille réelle de la pointe et affichage du réticule. En sélectionnant l'outil pinceau, avec une forme standard d'un cercle, j'ai donc un cercle d'un certain diamètre à l'écran.  Qaund je peind, la taille est systématiquement réduite d'environ 50%. Impossible d'avoir une taille a l'écran qui soit identique à la taille réelle de l'outil pinceau.    Est ce qu'il y a un paramètre à sélectionner quelque part pour faire en sorte que la taille du pinceau affichée soit à l'écran soit vraiment la taille réelle de travail?

When we reduce the file size of this PDF the links break and are no longer clickable and the images become fuzzy Please tell us step by step how we can reduce the size of this file so we can upload it to shopify  - it needs to be 20MB file size or less to upload Thank you in advance 

wenn ich verscuhe mit firefly ein bild zu erzeugen, bekomme ich dauernd fehlermeldungen

I have after effects 2020 with trapcode particular, I set my emitter type, to "layer"and then I have linked the "layer emitter" to my layer/logo.I expect my logo to emit particles but, its like the particles are notrecognizing or linking to my logo. The particles do not respect the "shape" of my logo.It seems like such an easy step and process when I watch tutorials,yet my logo is not connecting properly with the particular and emitting particles from my logo shape.Is this a AFX 2020 problem with trapcode? It doesnt seem like it, everything else works fine.I also start up after effects with "run as integrated driver" option, which i also dont believewould be affecting this.  Anyone have any suggestions or thoughts?I just want to get my logo to emit particles with particular.THANKYOU  : )

I am gettting this error "Photoshop Beta is not yet available for devices using Apple silicon" when I try to install the PS Beta and Premier Beta apps. Is there a work around for this? Thanks!

I’ve been capturing PS2 gameplay  using an emulator and want to clean it up and edit it in Adobe Premiere Pro. Some footage looks pixelated or has interlacing issues — especially from older titles.What’s the best way to upscale, deinterlace, or enhance PS2 video clips in Premiere Pro for YouTube or social media? Any plugin or export settings you’d recommend for retro gameplay?

This problem has appeared for some of the time. It causes several things I can't do in my After Effect, but I really have no idea how I can fix it. Problem 1: wait a long time to open the AE, it hangs on the initializing media core and takes about 10-15 mins to get through. Problem 2: can't import the mov files, and if I import the mov to the AE project, this pop up comes                "After Effects error: file 'file name.mov' cannot be imported - this 'MooV file is damaged or unsupported.'"Problem 3: can't output the comp as mov. and this pop up warming comes                "After Effects: One of the output modules could not be imported. It has been reset to use the default setting for the selected file format."I read some threads and I knew this might cause by the blocked communication between AE and QT. But I have double check my QT, it is ver

This is a feature I used to use a lot within Lightroom 5, in the grid view, I used to select all the photos I wanted to apply it to, right click, Develop, then find my preset and apply it.This seems to either have moved or gone from Lightroom CC?Here's a screenshot of what I mean...If anyone can help I'd appreciate it.P.S I don't want to use sync as that's not exactly what I'm after which other people have suggested.

Every time I save a file as a PDF in Illustrator it automatically opens immediately afterwards in Adobe Acrobat. I can't seem to find out how to turn this off and it's driving me mad. Any help greatly appreciated.

I have several users getting an access denied Distiller error after updating Acrobat DC to version 25.001.20458. The error pops up randomly even when Acrobat is not in use. I have tried removing DC, running the cleanup tool and reinstalling DC. I also apllied the latest optional update 25.001.20474.I have cleared all temp folders and granted users full control over all Adobe folders, c:\windows \temp and c:\temp. I also tried turning UAC from off to on but the error still comes up intermittently. Has anyone else has this issue?      

Recently, InDesign allowed two users to access and edit the same file located on the network drive. User A was actively working on a file, while User B was able to open and work on it. User A was subsequently kicked off the file, all edits and changes were overwritten, and the software crashed. According to User B, the file did not generate a lock file, which usually prevents other users from accessing the file and making changes. We store our working folders and InDesign files on a network drive. It is unclear if both users were using the same InDesign version. User A may have been using InDesign 2026, while User B was likely using the latest version of InDesign 2025. The issue occurred twice in two separate InDesign files and has not happened again.

I use the "combine files" tool almost daily. About a week ago, it started bringing me to a page in Adobe with a grayed out picture of a cloud and rain and a message that simply said "something went wrong. Try again later." I have tried at least twice a day over the past week or more, doing the same steps I have always used to combine files, but have not had any success. I am still getting the same message. All other tools seem to be working fine. So it seems like just this feature is "broken" in some way. Please help!

Hi People,I have a problem with Adobe After Effects (code : 5027 :: 12). This error came out of nowhere while I was creating a visual for my internship. I read every forum and I saw many solutions, but no one helped, so that's why I am opening a new discussion. This is the problem:Can you help me out?

When using the brush to paint in Photoshop, I would hold the alt key to shortcut the eyedropper to collect the colour I want from a reference image on the page I am working on. Then using the colour I eyedropped continue painting. All of a sudden the alt shortcut while in brush mode adds the colour picked as the background colour not the foreground colour I want to use as paint. This is massively disruptive to painting.I can't seem to find an option to change this. To be clear: I want the eyedropper shortcut while in the brush mode to collect the colour I select and add it to the foregreound not the background. Any advice would be wonderful.Thanks.

Since yesterday I had those kind of patterns when doing a generative fill or generative expand in the new photoshop 27.0.    

Hello Adobe Team, I would like to ask about LUT preview behavior in Premiere Pro. When I apply LUTs from the Creative section of Lumetri Color to an Adjustment Layer, I cannot preview LUTs in real time using the up/down arrow keys. Currently, the process works like this: I open the LUT dropdown menu Select one LUT Press Enter The LUT gets applied and I see the result If I don’t like it, I have to re-open the dropdown and repeat the same steps In CapCut, I can preview all LUTs instantly just by using the arrow keys, without needing to confirm each one. This makes the workflow much faster. Is there a way to enable real-time LUT preview (arrow-key navigation) on an Adjustment Layer in Premiere Pro?Or is this a known limitation/bug in the Creative LUT section? Thank you!

From time to time, inconsistently, LR Classic does not recognize new image files that have been added to a folder full of previously imported images.  Here is an example:1. Conduct a photo session and import images into LR.2. After culling, edit in PS, then in Evoto. 3. Export from Evoto INTO THE ORIGINATING FOLDER, which is the folder in step 1. 4. I can clearly see the new Evoto files in the folder.5. Attempt to Import the new file into the folder and LR does not see it.  Things I have tried that have not worked: 1. Export from Evoto again with a new name2. Exit LR and restart it3. Check security/privacy permissions on the folder4. Reboot my machine AGAIN, this is not a consistent problem. I can go for a good amount of time being able to import the Evoto files into the LR library. But then sometimes, like today, even after having imported other Evoto files into this LR folder, LR does not see a new Evoto file. Any ideas?  Alll I

Updated to newest Illustrator. Artboard titles above artboard are annoying me. Didn't really see an option to turn this off. Any help?

PS Beta 26.11 IMAGE-ADJUSTMENTS-BRIGHTNESS/CONTRAST not working correctly.When you click on the Brightness or Contrast slider, as you move it, it flickers instead of increasing or decreasing, and the preview is incorrect until you lift your mouse off the slider. 

BonjourJusqu'alors, lorsque je voulais signer un document pdf, deux signatures apparaissaient: la mienne et celle de ma conjointe. Or cette dernière n'apparait plus, comment la réenregister?Merci

How could I bring the Subtitle tracks closer to the vídeo tracks to help editing?

hello!I purchased an annual premium subscription in the lightroom app for my phone, which unfortunately stopped working.I checked on the official website, he sees the subscription. and she's active. in the lightroom app, I tried to restore past purchases and he doesn't see them. the iphone phone. logging out of my account and restarting my phone didn't help. Please help me solve this issue! I can't work in the program, I'm a photographer, I really need it!Thank you in advance for your help!!!    

Apparently I have made a grave mistake, because I uninstalled Acrobat Reader DC in the process of trying to diagnose an issue, and now I cannot reinstall it again. Every time I try to install, I get the error code 150201. I have tried many things, including restarting my computer, updating Windows 10, updating my graphics drivers, the AcroCleaner tool, and also the off-line installer. After all of them, the installation fails with the same error 150201. I assume there has to be a solution, but I'm not going to reinstall Windows in order to address this issue. How can I find out what the real issue is and how to solve it? Thank you in advance.

I am very new to adobe animate as in I literally started using it like three hours ago. So far, all I'm trying to do is rotoscope over some reference footage, but I've ran into a problem where after closing adobe animate and opeing it again, all my animated frames are out of wack with the original video. I'll attach a video of what I mean. Not sure if I've messed something up, or if this is some kind of glitch.