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My contributor account has been blocked.Since I don't know the reason.I highly apologize if any undesirable activity made by me.Please sir/madam, give me a chance once again. I promised to follow all the guidelines provided.Also, please explain me the cause of disclosing/blocking my account asap.Thank you.

This asset appears to be AI but is not labeled as such, it appears with “exclude ai”2167794327 

This post applies to Lightroom Classic and the Lightroom Ecosystem products.Post Camera Raw feedback here This thread is now closed. Please update to LrC 14.x or LrD 8.x. If you wish to provide feedback, please go to the new article. The Lightroom team is sharing an early look at Generative Remove, which makes it easier to remove unwanted objects and distractions, even on complex backgrounds, with a simple brush stroke. Generative Remove is powered by Firefly AI.   How to use Generative Remove on a desktop: You can find Generative Remove under the newly renamed Remove panel (aka “Heal”). Make sure the “generative AI” checkbox is enabled before you start brushing (note: when unchecked, Lightroom will use Content-Aware Remove to fill your brushed spots).  By default, you will be given a moment to refine your selection with an add or subtract brush. Remember to include shadows for a more accurate result! You can also skip this step by holding down ‘CTRL’ on windows or ‘CMD’ o

Hi,i have this problem. We deploy Adobe Acrobat X Pro (Adobe CS6). Preflight doesn’t work. So i got this solution (here). It works but i must manually go to every computer to install/modify Preflight. Is there a solution more suited for the IT? I (we) have to go to a lot of computers to cover this?

I am sending documents for signature using AdobeSign and I have some clients that are saying they have not received them at all...I am showing them in my pending as sent... why are they not seeing them in their email?I am using AdobeSign and sending documents.  Some of my clients are saying they are never receiving them while others are - why is this and how can i stop it from happening?

When I try to cancel my subscription I am met with a cancellation fee. But I am just trying to switch to my account thats under an education plan.

Hi,I followed your recommendation and moved the Camera Raw.8bi plugin file out of the following folder:C:\Program Files\Common Files\Adobe\Plug-Ins\CC\File Formats\After moving the plugin, After Effects 2025 (25.1.0.68) launches and runs normally without any startup crashes.Based on this result, it appears that the issue is related to the Camera Raw plugin rather than After Effects itself.Could you please confirm whether, as a temporary workaround, it is preferable to:Keep the original microsoft.ai.machinelearning.dll (1.24.4.0) and onnxruntime.dll (1.24.4) versions installed and simply move/remove the Camera Raw.8bi plugin, orContinue using the older 1.17 versions of microsoft.ai.machinelearning.dll and onnxruntime.dll, which also prevent the crash?Since disabling Camera Raw allows After Effects to launch successfully while keeping the Adobe-provided DLL versions unchanged, I would prefer this approach if it is considered the safer and officially recommended workaround.Could you also

I see desktop version on YouTube but how do I save a graphic template after modifying to be reused on other projects? I see alot on desktop version but nothing on how to do it with mobile version. Thanks 

I am making text-based videos using PowerPoint exported video (with animation) and my voice recording. I basically only use the split function in Premiere Rush to match the timing between my voice and the animation. The preview from the edit screen looks perfect, but after exporting it to an MP4 file, some of the transitions are jerking at a weird spot. Like the one in the screenshot below. Also, see the full video attached. 

I just got charged IDR 469000 for one year subscription to Adobe Acrobat Reader as I forgot to cancel my trial subscription. I have cancelled the subscription, and now I need to get my subscription refunded as it still below 14 days since my card got charged. Please let me know how to get my refund. Thanks 

When going to export my video to my computer, I get this error message about the HEVC codec. I was informed by an Adobe employee that Premiere Rush is free. Additionally, I never received this message any of the times when I had an active Adobe plan. 

I cannot pay for this because I forgot to cancel the trial and have not used the software at all. I refuse to update my payment details. Please escalate this to a supervisor if needed, waive the outstanding balance to zero, cancel my subscription immediately, and delete my credit card from your system. I want this resolved today.

Everytime I export a file, the final video glitches and becomes choppy. It's so frustrating. Maybe 1 out of every 20 export actually comes out good. The rest of the time it's a nightmare. It typically takes me about an hour to finally get a project exported without the glitching. Why am I paying for this?

I am a youtuber and i am having an issue recently where i am trying to combine 2 videos and they are not going to youtibe properly. Does anyone know what the fix is?

I previously had an educational Creative Cloud subscription using my university email. I graduated recently, so my educational email was deactivated. Now whenever I try to log in to my Adobe account, it sends a verification code to that email. The email is deactivated, so I am unable to receive the OTP verification. There is no option to receive a code via text. This means I am cannot use any of the applications I am paying for. I just spent half a day on the phone with Adobe customer support trying to change the email associated with the account. This is not possible without having access to the current email and providing a OTP. I am also unable to cancel the monthly subscription without access to the account. So…. it feels like I’m being held hostage, I can’t use the services I’m paying for and I’m not allowed to stop paying for it. My next step is to contact my bank and cancel the direct debit. I have just had to start a new plan because I need to use Photoshop today, so I’m curren

Pedido de reembolso 

Bonjour, deuxième fois que j'ai ce soucis "impossible d'ouvrir l'application "adobe photoshop 2026", car elle est peut-être endommagée ou incomplète" Je ne peux rien faire d'autre que de ré-installer PS, ça marche, mais ça arrive trop souvent, je perds une demie journée à chaque fois à refaire mon setting.

Hi Community, It would be really helpful if Adobe would integrate an automatic starting 'timer function' to every design i'm working on in InDesign/Illustrator etc. This way, I can easily track my hours and share them with my client.  My feature request: An automatic timer that starts automatically every time the document is opened - with an easy export function that exports date/hours/minutes to a .txt file - Actual working time (based on cursor movement)- Idle time (file open but no movement from cursor) BR Dennis

I uploaded a .png, and it does not fill the canvas. The canvas shows in the aspect of the image, but the image itself is scaled ±50% horizontally.the image in PhotoshopThe image uploaded in Firefly.adobe.com

I am having serious trouble running Lightroom Classic on a Windows II PC laptop. Its GPU is an NVIDIA GeForce RTX 3070 Laptop GPU. Is it possible this GPU will not support the latest versions of Lightroom Classic?Principally, LrC will begin to run slow or stutter after anything other than simple LrC operations. Start using masks, or for example ask LrC to generate Landscape masks, and sometimes LrC will even crash the computer. Now I can always go back to the old way of working, when I used LrC as a raw image prep for detailsed work in Photoshop, but if I could get LrC to run the way instructors say it should run, I’d be delighted. 

Hi,I’m currently creating a poster for a client but now the linked images don’t display correctly in ‘High quality display’ mode. See attached images showing the difference between ‘High Quality’ and ‘Typical’ modes.The GPU setting is on and this happens on my home Mac and work Mac, and not just when using this particular file.I’m wondering if it’s a Mac OS issue as it’s a relatively new problem.Any help would be really appreciated.CheersSteve

Sometime in the past couple months the Fill & Sign text color changed to white...which makes it useless for filling in forms on white background. I've searched the community and everything says the color of the Fill & Sign font cannot be changed.I had to uninstall version 2019.021.20061 and reinstall an older version (.20058) to be able to use Fill & Sign again.Anybody else? Since I didn't find any Community topics where someone else mentioned it, maybe it was just a quirk of my PC/system or a bad install. Certainly it could not have been intended...Thanks

Moin; mein Kunde und ich nutzen seit vielen Jahren den Incopy/Indesign-Austausch. Seit ein paar Tagen habe ich das Problem, dass sich die erste Spaltenbreite der vorhandenen Tabellen ändert, sobald die .icma-Datei in incopy geöffnet wird. Die Spaltenbreiten sind in Indesign fest definiert (erste Spalte 21,8 mm) - nach dem Öffnen in Incopy ist sie nur noch 14,111 mm breit. Manchmal (aber nicht immer) wird die falsche Spaltenbreite auch ins Indesign-Dokument übernommen, sobald die Aufgaben aktualisiert sind. Dadurch zerschießt sich unser komplettes Layout

Fixed

Hi there,I have a problem with my After Effects project. Whenever I move forward or back in the timeline, this error message comes up. I can not work properly on the file anymore, but I urgently need to export some plexus effects as SVGs and work in it. Can someone help me how to fix the mistake?Regards Stephan