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Good evening. I deactivated the 20 GB photo plan (expires at the beginning of next month) but I would like to reactivate it because I need it. Am I still in time?

LRClassic ist auf zwei Macs installiert, der Katalog liegt auf einer externen Festplatte. Auf einem Mac (Mini M4) habe ich in der Vergangenheit die Bücher erstellt, dort sind die Bücher sowie auch die Benutzerseiten verschwunden. Die Fotos in den Sammlungen sind vorhanden. Andere Voreinstellungen (Importpresets, gespeicherte Orte im Kartenmodul) sind vorhanden. Schließe ich die Platte am MB Air an, sind die Bücher vorhanden. Eine am MBAir erstellte Sicherung des Katalogs und Start von dieser Datei am Mac mini brachte keinen Erfolg. Ich verwende jeweils die aktuellen Versionen des macOS und von LRC. Weiß jemand Rat, Danke, Wolfgang

This should be in the Creative Cloud Desktop Forum, sorry for posting in the wrong one.   Recently my Creative Cloud is not able to update and shows error 146. I can update my apps and even the desktop app updated because I have all the new icons and navigation (Quick Actions etc.). I also tried the repair tool but that did not help.   I run older versions so I really don’t want to uninstall everything to being able to reinstall the Creative Cloud Desktop app. Any tipps? I’m on a MacBook Pro 2018 with an 2,9 GHz 6-Core Intel Core i9, 32GB RAM.   Where can I find the log file on the mac so I can see which directory is affected? There is no error summary in the alert pop up.

I keep on trying to open creative cloud and getting the error code {"error":"invalid_credentials"}Ive tried to uninstall but it wont let me because it says that other applications require creative cloud, but when i try to uninstall those it just takes me to cc with the same error. is there a way i can fix this? (also I have no clue what the topics mean, so I chose one i think fits, sorry if it doesnt)

I need help fixing a problem I cause moving photos from one folder to another. I had two folders, Lightroom Photos and Guy’s Lightroom photos. They seem redundant so I dragged the photos, in Lightroom, from the Guy’s Lightroom Photos folder into the Lightroom Photos Folder and then I remove the empty Guy’s Lightroom Folder.  Now, when I open the catalog and go the Lightroom Photos folder, all the photos are there but the chronological file system is gone. I have one big group of 14,000+ photos.  When they were in the Guy’s Lightroom Folder the were saved under Year/Month/Day/Capture Time.  I’ve lost that.  Is there a way to created that structure to where I moved the photos in the Lightroom Photos folder?  I’m completely confounded by this situation.

Hello Adobe. I would like to get a refund. I was charged for 35.99 euros today on my card. I've used adobe once on a free trial for university and then canceled. I have no idea why is my card being charged now. I can't even see the transaction on my account here with todays date.

Prélèvement sans prévenir, interdit

I recently installed a perpetually licensed Adobe Acrobat Pro 2020 on a new machine. I went to Products → activated devices to remove it from the old machine and I do not see any activated devices. When launching the program, I do receive a warning about not being able to use the product in 30 days. In the past there was a list here of every device. Is there a way to reset this or bring it current? Thanks,Theo

Dear Adobe Support Team,I am interested in purchasing the Adobe Creative Cloud Student and Teacher plan with the introductory price of US$7.99/month.Before subscribing, I would like to confirm the eligibility and verification requirements for a teacher in Vietnam. The person who would register is currently a lower secondary school teacher at a Vietnamese secondary school.Could you please help clarify the following questions?Is a lower secondary school teacher in Vietnam eligible for the Adobe Student and Teacher plan? For teacher verification, could you please confirm what types of documents are accepted? In particular, would a teacher ID card together with an official employment verification letter from the school be sufficient, or is a recent payslip mandatory? Also, do the documents need to be in English, or are Vietnamese documents accepted? Can the verification documents be submitted as scanned copies or clear photos? If the school does not provide an official school email address

Hello! I was charged by Adobe after my trial ended yesterday. I forgot to cancel my trial and I haven’t been using the application ever since I signed up for it. When I go to “Manage plan”, is says “Unable to manage, You must resolve an issue with your payment details before making any changes to your plan.If you take no action, your plan will be suspended.” How am I able to resolve my issue without my card getting charged for incase I put some money in it?

I’d like to duplicate  an entire file easily to be able to reuse and create multiple campaign from them.  I can only find a way to duplicate pages within a file. Is there any easy way to build other creative and new files from a single body of work (many pages(). 

I'm working with Photoshop 22.0.0 and I have a PSD containing more than 1000 dividual shape layers (vector layers). Many of these shapes overlap each other. For example:     Even if Shape 1 does not directly overlap Shape 4, they should all be considered part of the same connected group. So I need a Photoshop script that works as follows: When I selects a single Shape Layer, the script will find all Shape Layers that overlap the selected layer. All layers in that connected group should be merged into a single Shape Layer. Layers that are not connected to the group must remain untouched. The final merged shape should use the appearance (fill/stroke/style) of the originally selected Shape Layer. Thank you for your all help!

I am now totally frustrated!!! I work hours on my own images with AI, and they keep getting rejected for similarities. I put each image into TinEye, and they always return 0. Not only that, but I don’t spam the system. Furthermore, I might put up six photos a week. All were rejected, not for problems but because they had too many. They should let clients decide which picture they want if there is nothing wrong with it. And what photographer they would like to work with,  I spent credits on these. Time on these, I am getting so frustrated. Kitchens and bedrooms sell really well. I don't want to create wild, crazy stuff that is just going to sit in my portfolio. How do I handle this frustration? What is the marketing strategy behind this? Can someone help me with my frustration? And all the money I spent generating these images. The small images are just to show you what they turn down, not to critique. I'm really not looking for a critique on these images. They just turned them down bec

I have a similar problem---cannot open top menu because of spinning blue dial. Cannot open preferences or any other menu item. 

I open several images and that is fine, I can see them all in Photoshop but when I make one of them 'full screen' to work on it and then after closing that one image all of the others are hidden and I can only bring them back by going to 'Window' to choose open files and can only make them visible choosing them one-by-one... I've tried searching, like choosing 'Bring all to front' but that does not bring them back into view. Is it possible to bring back all open documents so I can see them again rather than having to bring them into view again one by one? Thank You, - Ken

Hi Everyone, I’m using an updated version of Adobe Acrobat on a Windows 11 machine, using an Adobe Acrobat Individual license.I know this may be a hard question for y’all to answer, but I would love any ideas, even if they are long shots. This is a nightmarish problem for our small business. Here’s what’s happening:We use Acrobat to create multi-page PDF documents for our clients, who are schools (the documents are teaching materials that are printed for students). We are not present when these materials are printed. We’re creating them and sending them over and the schools print them. Over the last year, we have updated, edited, and rearranged pages in a number of our materials, and during that same timeframe we have noticed our clients struggling to print them. I cannot, however, provide any of the error messages or exact details about what’s happening, because the schools are not tech savvy enough to describe the issue or send me the error messages. They just send us emails like “It

my wife and i have seperate usaa credit cards. The charge for $19.56 is to my account number. How do i change the charge to my account to facilitate the payment 

as I have paid for duplicated account, would it be possible to have refund please?

Hello everyone,I have a question regarding Adobe Stock contributor accounts.If a contributor receives a very large number of file rejections, can Adobe Stock block, suspend, or permanently close the account because of the high rejection rate?I understand that rejections are a normal part of the review process, but I am curious whether there is any specific limit or threshold that could put an account at risk.Has anyone experienced this personally or received any official information from Adobe about it?I would appreciate hearing about your experiences and insights.Thank you!

the issue started today, window 10 PCs, Adobe XI launches then closes within a few seconds.  Anyone else experienced this today? Wondering if its a Microsoft or Adobe update. 

My workspace preferences are all grayed out, including the defaults. I’d prefer to not reset all prefs. Can I just delete the workspace prefs? Where do I find them? 

Bonjour,J’avais annulé mes souscriptions fin mars et un nouveau service  Assistant IA pour Acrobat m’est facturé depuis 3 mois sans que je n’ai rien souscrit.Impossible d’envoyer un message à un quelconque service client en dehors de 9h-17h du lundi au vendredi : mais je ne suis pas disponible sur ces horaires là !Je suis scandalisé par l’impossibilité de joindre le service client par mail en-dehors des heures d’ouverture et la facturation de services à mon insu.J’attends un remboursement rapide, merci. 

I have contacted adobe via chat agent.They said that they would email me.  They emailed me to a page that didn’t have a solution.They closed the Ticket. Contacted Agent and they told me to post on here.I would like my serials deactivated on the dead computers they’re registered please.

I guess 2 different teams manage the update cycle and the winget manifest files and they don’t talk to each other. RIght now, the manifest points to a “vanity URL” that never changes to download the package (winget-pkgs/manifests/a/Adobe/Acrobat/Pro/26.001.21529/Adobe.Acrobat.Pro.installer.yaml at master · microsoft/winget-pkgs · GitHub)But when a new version of adobe pro comes out, the SHA256 hash changes, and winget gets a hash mismatch. Adobe reader has no issue from that since you actually point to a different URL every version (as it should be), but your paying customers are left behind for software installation/automation. This is such a weird thing to see. There is no “feature request” for acrobat pro, so I guess I’ll ask this hereEither create new packages and update the manifest, keeping your old manifest versions like you do for adobe reader, or update the SHA256 hash whenever you release a new version. Please. 

I'm using Indesign 2023 and I'm trying to type Arabic. I turned on the Adobe World Ready option in the Paragraph panel, but the direction of the text is wrong. symbols end up in the opposite area instead of the correct area.  I looked at YouTube videos and the place where they go does not exist in my version, where should I go for this? to make the text direction RTL for a certain paragraph?  Thanks!