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플랜 취소를 해서 환불을 기다리고 있는데 처음에 결제한 카드가 지금 정지 상태라서 해당 카드로 환불을 받을 수 없습니다. 이럴 때는 어떻게 환불을 받을 수 있나요?

체험판 쓰다가 오늘 결제해서 저녁에 프로그램을 실행했는데요. 시스템 시계 오류가 뜨고 홈페이지의 해결 방법들을 다 시도해봐도 여전히 시계 오류가 뜨는데 어떻게 해야하나요? 결제도 했는데 사용을 못하다니요. 지역이 어디로 되어있는지 어떻게 확인할 수 있죠?참고로 현재 컴퓨터의 시간, 날짜 모두 정상입니다. 그리고 맥입니다. 

기존 모바일만 사용하다가 전체 사용으로 결제를 했는데 기존 모바일 청구 취소가 26년으로 되어 있네요.즉시 취소 가능할까요?

Hi all,I have been searching for export settings from HD Video in Premere Pro 2021 to DVD. Most of the existing posts are old as I do not have CS6. I was looking for the best settings to enter in the export window. The video is under around 90 minutes. I have clients who still request this format unfortunately.Should I use MPEG2 DVD, what are the settings for bitrate, etc?Ive had problems where either the file was a little too big and caused freeze ups or the video quaility was terrible.

무료체험후 자동결제됐는데 14일안으로 취소하면 전액환불아닌가요? 무료체험때 한번쓰고 쓴적도없는데 취소하니까 부분환불 3만원만된다는데 전액환불안되나요? 미사용이에요

Photoshop Version: CC 2018 19.1.5 ReleaseOS: Windows 10 22H2 19045.5608 Hello! When you apply zoom, the stroke becomes intermittent or absent in the moment, and then reappears after a while as if nothing had happened. But when you use zoom again, the effect repeats. This is very critical for me, as I often use zooming and it affects my productivity.  

무료체험 기간동안 사용 후 플랜 취소를 못 했는데요 통장에 돈이 없어서 잔액부족 상태로 계속 결제 실패 문자가 오는데 취소하는 법 없을까요?

Hello Experts,I wanted to remove the shadow from one of my JPG pics and I am not able to do so due to this error:"Could Not Use Clone Stamp Tool Because Area To Clone Has Not Been Defined".My PS CC version 2017.1.1 on windows.Please help.Cheers,Raja

If you can please do a step by step.Video for better look. https://www.youtube.com/watch?v=FcMKnM9GOww&pp=ygUVbmlnaHRjcmF3bGVyIHggbWVuIDk30gcJCX4JAYcqIYzv

Photoshop Elements 2022 will no longer open on my laptop using Windows 10. I am getting an error 11 message and being told to uninstall and reinstall.  When I try and uninstall the program I get the following error message;Windows cannot find C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\HDBox\Uninstaller.exeI've tried installing the program without uninstalling but I just go round in circles and get the same error 11 message.I've tried the Creative Cloud cleaner and that hasn't worked. I've tried deleting the old Photoshop Elements 2022 files and folders but my system still seems to think I have an old version of the program and it's refusing to allow the installation to go ahead. 

Hey there, Creative Cloud has been almost unusable over the past month. Incredibly slow to load Illustrator assets into the library and not updating assets that have been edited through the links panel from illustrator. Changes are seen in the Illustrator file when double clicked from InDesign, but saved updates do not carry through to the InDesign document, even when the InDesign asset is deleted and reloaded. The only way to update is to drag and drop another copy into the library from the double clicked asset.  I do use Dropbox which has never been a problem before, but I am now pausing sync while using Creative Cloud. It helps a bit but CC is certainly not performing like it used to. All apps are up to date, I'm running macOS Sonoma 14.6.1 and using 13.1gb of 100gb CC storage. I've also started splitting libraries but it's not helping. Please help! This one is killing my workflow. Thank you! All apps are up to date

I have a form that requires digital signatures.  Once it has been routed, additional PDF pages need to be added.  However, the insert pages from file option is grayed out.  Any help would be appreciated.

Este error me sucede cuando le doy click a "Guardar para Web (heredado)", ya he intentado muchas cosas, pero no funciona, tienen idea de lo que puede ser?

Hi. At about a week long I cant save files with smart objects and smart effects. Saving always freezing at 99% and force quit is needed. After Im not able to start PS and I need to restart mac. All the changes I made are lost of course. Is it a bug or is there any solution? Thx

I'm making a script in which in the middle of it I need to apply a mask on the current selection, I'm not sure if I'm not knowing how to search for it but I just couldn't find an answer, so I thought I should ask it here. Is it possible to create a function that pretty much does the same as if I had an active selection and I applied a mask to it, using the button on the picture. Or to be more precise the Photoshop Keyboard Shortcuts on the Layer Mask Section calls it "Reveal Selection". So basically this: So basically as in the images a function that would mask the selected area.  

I have scoured all the threads on Sync issues and none of the suggested soltions have worked.  Here is some context.My Macbook is old and will not update past MacOS Monterey 12.7.6 I have over a TB of unused HD space.Updates in my creative cloud for LR Classic and LR are showing as 'Not Compatible' due to my OS I am using Lightroom Classic V 14.2 and Lightroom V 8.2My workflow is iphone sync to the moble app, whichs syncs to Lightroom, which syncs to LR Classic.  I've been doing this flawlessly for years.The sync to mobile from iphone works.  the synce for LR Mobile to Lightroom works.  I had a period of several months recently where I was not keeping up with the sync and the photo/video sync volume grew to over 700.Sync stops in LR-C at a random number.Rebuild Sync Data does not work (but can change the number at which it stalls)Delete All Sync Data does not work, meaning the feature doesn't work.  The popup link is dead.In my Lightroom Sync fol

I want to update my current plan to Adobe Standard but it keeps on showing me "sorry, we cannot update your plan, try again"

When importing RAW files from my Nikon Z9 into the mobile ecosystem, Adobe raw profiles, Adobe Color, Adobe Standard, etc., appear to be available and working in Lightroom Desktop and  Lightroom Classic, but not in Lightroom Mobile on my iPad. When I import RAW images from my Nikon Z9 into the mobile ecosystem the Adobe Standard profile is shown in Lightroom desktop, but "Matrix" is displayed in the mobile environment on my iPad and no Adobe RAW profiles are available. If I subsequently change profile from Adobe Standard to Adobe Color on my desktop, Lightroom Mobile on my iPad flags that profile is missing for this device. This appears to be a bug in Lightroom for iPad, or that Nikon Z9 RAW files are not fully supported yet?

I want to download InDesign 18.5 (i have 17.4), but only 19.01 is available (which is "not compatible"). What should i do?

I just renewed my subscription, but Adobe won't get off the "subscribe" again mode. I'm sure I'm missing something somewhere, but there are no visible links to change or update. 

Currently have 3 machines in my basement. My main one. One with old parts I basically use just for rendering. And my laptop I use on the road. Adobe is constantly asking me to update to a new subscription and forces me to change my password whenever I log on. What gives? I'm running out of passwords and it's slowing me down.It should be noted when I use Davinci Resolve (more and more these days) I have none of these issues.

When I open Audition CC 2018 on my Windows 7 64-bit computer, there's no record button or other playback controls in the Editor of the Default view. How would I get these to appear? Thank you in advance.

Hello, I have recently discovered the website "abposters.com" has my entire portfolio for sale for people to buy posters made from my photos. #1. Is this legal?#2. I will submit the "Reporting Infringement..." form on Adobe's site, but could someone let me know what "Please upload one file with supporting documentation (zip, pdf, docx, txt, jpeg, jpg, png, or gif; up to 5MB)" means? Do they want some form of ID, such as a drivers license?#3. Any other suggestions for me regarding this issue would be appreciated. Thanks, everyone.Gerald Zaffuts

I want to free space on the HD c: 

Hello! I was charged for Adobe, but I only purchased this for one year. I signed for student's plan for one year. (they charged me 19,66 eur even if they claimed that it would be 16,25 with VAT inlcuded)Now I see in my bank account that I have been charged almsot 2 times more for montly fee  (35,57 eur) and I did not even extend my subscription. Can you please help me?I can not fine email of custoemr support. Only chat bot is talking to me and does not understand my concern.I wanted to cancel the plan that has been charged for me and only lets me to cancel it for a huge fee 195,66 €.This is not fair. Can you please do something about it? I do not use this, why should I be charged.  March should have been the final month for my one year subscription.