Solved

I am constantly plagued with this error message during normal working practices within Photoshop.“Could not complete the command because of a program error (2a135c.901).”During normal operation I’ll select any tool and it will randomly stop working - prompting the message above.  Or I’ll run an action and it will fail and prompt the same message..On a Save, Restart - Photoshop is back to normal operation - tools, brushes work correctly, actions play, until the message randomly appears again and the loop continues. save , restart …The pop-up “Learn how to fix” is irrelevant. It’s not a fix!I’ve tried all the other recommended fixes below to no avail. Please advise? Resetting Photoshop preferencesDisable GPU AccelerationGo to Preferences → Performance.Uncheck Use Graphics Processor.Restart PhotoshopClear Adobe CacheNavigate to ~/Library/Caches/Adobe and delete cache files.Restart PhotoshopMac Studio M2 Ultra, 64 GB - macOS Terrible-Tahoe 26.5.1 - Photoshop 27.8.0Wacom Tablet Intuos Pro (

我今天刚付了钱，想先试用一个月，可是不工作，说我的积分不够 

When I try to edit a genetated image there is no firefly 3 or 4 model available so I cannot edit images.

Estoy haciendo uso de la prueba gratuita y apenas entré a crear no me deja hacer ninguna creación ya desde hace días - me tira error en todo no puedo crear nada por favor resuelvan este problema o no si me banearon porque en nada puedo hacer algo ni en PC ni en móvil 

The following message continuously pops up while I am generating images: “Can't save some items to generation history”. The download buttons are all grey and no matter how many times I refresh or click them, they won’t download the generated images. 

Hi,I started a 7-day free trial for Adobe Scanner on 6th July, and it was supposed to charge me after the trial ended. However, I was charged ₹849 today (12th July), before the trial period was over.Please process a full refund as the charge was made early. I do not wish to continue with the subscription.

i had a window open, which apparently is a rectangle but is empty- cannot resize it, cannot click enter, cannot close aplication. and will not allow me to click anyhting else. i am on the latest version. any ideas?  

I have the Photography Plan (Lightroom, Photoshop, etc) with 20gb cloud storage. I need to increase the storage preferably within the same Plan, or, if I have to by changing the Plan. However the only option under Manage My Plan is to cancel the Plan (with a sorry to see you go message) no option to increase the storage or change the Plan.  Customer Support not been helpful at all. Mostly just end the chat.  Any help would be much appreciated. I am UK based and do not want the cost of phone calls to US.

Zooming past 50% causes severe glitches (colored blocks/lines, see error1.png vs error2.png). Started ~10 weeks ago after update. Affects multiple similar files. Older versions work fine.

As a contributer I have according to Adobe respect the local copyright laws for my photos. However when I do so often my works are refused because of Copyrights according to North Ameria by your AI tool (I suppose) In The Netherlands the law says:Building from the public roadPermitted: According to Article 18 of the Copyright Act (freedom of panorama), you may photograph buildings and works of art permanently placed in public space without disturbance.Condition: This applies only if the building is visible from the public road (for example, from a sidewalk or street).In the Netherlands, copyright lasts until 70 years after the death of the architect.Is it possible fot Adobe to respect le local copyright laws so my work isn't rejected by your AI? Thanks in advance.Kind regardsFred Bervoets

Adobeサポートご担当者様お世話になっております。Photoshopの起動に関して不具合が発生しているため、ご報告申し上げます。■ 発生している問題Photoshopが起動後読み込みを続けるが「応答なし」となり、終了してしまいます。正常に起動できない状態です。■ 状況の詳細 6月21日までは問題なく起動し、通常通り使用できていました。 6月20日頃から、突然起動できなくなりました。 Creative Cloudアプリおよび他のAdobeアプリ（Illustrator等）は正常に起動します。 Photoshopの環境設定リセット、GPU無効化設定、設定フォルダのリネーム、キャッシュ削除などを試しましたが改善しませんでした。 ■ 使用環境 Windows Photoshop バージョン：2026 Creative Cloud：正常動作 GPUドライバ：自動更新あり（詳細提供可能） お手数をおかけいたしますが、原因の特定および解決方法についてご教示いただけますと幸いです。何卒よろしくお願い申し上げます。

My masking panel is basically gone. The default is that the panel opens separately from the other tools and thereby, sometimes, it will cover a part of your image. I grabbed the panel and drag & dropped it into the column with the other tools but cannot get it back out.  If I select >Tools >Create New Mask then it will open all the masking tools in the right column above all the other tools. However, it says “No Mask Selected” at the top in the grey bar. And, there isn’t a bar to ‘grab’ at the top and drag it back over onto the photo part of the screen. Has anyone seen this before? What is the fix? Thank You!

The generated images files are not showing

I was trying to generate images in Firefly and it just didn´t do anything until I realized it says “Get Credits” at the top of the page which means I´m supposedly out of credits but I have unlimited access and I checked my account and it says i still have 4000 credits, so I should have no problem but I do. I already cleaned history and caché on my browser, I already signed out from adobe sites and the Creative Cloud Desktop app so it would recognize my account settings but when I signed back in, same thing happened. I am paying a monthly plan and it´s not ok that I cannot use the tools when I need to! Please help me resolve this issue. 

Adobe didn't offer individual plan for pakistan and having payment issue for purchasing from pakistan so I want to ask that can use turkey or any other country region to purchase individual plan is adobe allows it or not??

There are allOjcetStyles, but there is no 'allObject StyleGroups'.Is there any way to correct the following code so that it can recognize all situations of groups, including nested groups within groups.var creGroup = newGroup("myGroup", "objectStyleGroups");function newGroup(grn, sgc) { var d = app.activeDocument; for (var i = 0; i < d[sgc].length; i++) { if (d[sgc][i].name == grn) { return true break } } return d[sgc].add({ name: grn });} 

This was an option just last week… use it often.. I need to convert image files and combine pdfs.. but now those options are missing.. 

My Adobe Stock contributor account, active since 2019, was deactivated on March 19, 2026.During six years as a contributor, I never received a warning or suspension and I have always complied with the Adobe Stock Contributor Terms and Submission Guidelines.I submitted an appeal on the same day and have since sent several follow-ups through the official Contributor Support channels. Most recently, Adobe Support advised me to contact Contributor Support directly, which I had already done.It has now been over three months without receiving the outcome of my appeal or any update regarding its status.Has anyone experienced a similar waiting period, or is there another way to confirm whether my appeal is still under review?Thank you.

I only recently discovered the LrC ability to edit filenames during import.  However, LrC has no Filename Text Editor in the right pane of the import window. The two panes available are File Handling and Apply During Import.Adobe Help keeps referring to “Restoring Filename Editor in Adobe Learning Manager Desktop Application” but I have never used Adobe Learning Manager! I’m a newbie to LrC. Maybe I have missed something, or my search input is misworded but is there a human out there who knows how to solve this dilemma? I really could use this feature in  LrC.  Thanks.

I am using Adobe Acrobat Pro version 26.1.21677 on Windows 11 64-bit.Recently, Acrobat started showing a white screen issue. The application launches normally and PDF files can be displayed briefly. However, after 1-2 seconds, the entire Acrobat window turns white and becomes unusable.Troubleshooting already performed: Uninstalled and reinstalled Acrobat. Reset Acrobat user profile folders. Restarted the computer. Microsoft Edge WebView2 Runtime is installed and up to date. Photoshop and other Adobe applications work normally. PDF files open correctly in Edge and Chrome. The issue occurs only in Acrobat. The application starts, menus and PDF files are briefly visible, and then the entire window turns white.I would appreciate any assistance in identifying the cause and resolving this issue. 

I signed up for Adobe two months ago and unfortunately do not have the time to use it.Upon signing up, there was no mention of a $99 cancellation fee. This should have been mentioned in the terms.I feel that this is bad business practice, especially when they do not notify their customers of this.I am writing to have the cancellation $99 cancellation fee waived and to have my Adobe Illustrator product cancelled. If Adobe cannot honor my request, I will be reporting them to the BBB and visiting the bank to stop payments immediately as this is fraudulent.

Hello, Today I was charged for two subscriptions, which I meant to cancel, but couldn’t due to card issues. My subscription was supposed to renew June 1st, but I only purchased it yesterday. I understand the 14-day period has began with yesterday’s date ​​​​​​ - could you please confirm? When can I expected a refund? 

When searching my library I often use the metadata KEYWORD drop-down.  Instead of having to scroll through hundreds of keywords, it would be super helpful to have a text box into which I could type the keyword instead of scrolling.  Also, as an added bonus - have the feature begin preloading options from the list as the typing progresses. 

Payment Issue payment issue as described