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Firefly board data is lost. There's no version history or sync indicators. A couple of hours of work disappears after closing the window. All these AI features are pointless if I can't rely on the product.

Não foi encontrada nenhuma assinatura na minha conta. Quero que vocês cancelem o meu teste gratuito, porque não quero receber cobranças sem ter feito algo errado. 

Hello!  I’ve also been dealing with the same issue. I have cancelled my plan properly three times and it still tries to charge my account despite me using only the free tools provided. I have not used anything regarding the adobe subscription and keep continuously being charged despite going in and cancelling the subscription after they charge me. I don’t believe I have ever received a refund. If someone could confirm that a refund will be processed will give me some peace of mind. I am a college student and cannot afford to get charged $30 a month on a subscription that I’ve cancelled three times. 

I am unable to generate the video , please guide 

Premiere Pro Playback Stuttering with Vivo X300 Ultra Footage (Mac mini M4) – DaVinci Resolve Works CorrectlyHello Adobe Team,I would like to report what appears to be a compatibility issue between Adobe Premiere Pro and video files recorded on a Vivo X300 Ultra.System:Mac mini M4 Latest macOS version Latest Premiere Pro version (2026) Vivo X300 UltraIssue:Video playback in Premiere Pro is noticeably stuttery and unsuitable for editing. The same files play perfectly in DaVinci Resolve, QuickTime Player, and other macOS video players.I have spent considerable time testing different configurations and the issue remains consistent.What I tested:Standard Video mode Pro Video mode H.264 / AVC H.265 / HEVC Hardware Accelerated Decoding ON Hardware Accelerated Decoding OFF Different recording settings and resolutionsThe issue occurs in every tested configuration.MediaInfo reports the following characteristics for all affected files:Frame rate mode: VariableFrame rate: 30.000 FPSMinimum frame

It took me more than 30 minutes to get a bad results of a translation & lip sync.Here the video specs : 111 mo / 2mn Translation from French to English only.Normaly it should take 4mn.Moreover, the system kept the original french voice/talk in background which means the voice isolation did not work well.

I want to set some default regular expressions in a paragraph style, for example:Regular expression: (\d+)Quote style: myDataParagraph style: myStyle=app.documents[0]..itemByName(“AA”),myStyle.properties{}Thanks.

Hello, I haven't been able to update my Acrobat for about two weeks. I keep getting this error message (see screenshot):Unable to connect to the Adobe update server. Check that you are connected to the internet and try again.Error: 105 I've tried everything, like using the Adobe Limited Access Repair Tool, resetting the hosts file, and disabling the Mac Firewall.NOTHING, absolutely nothing, this window keeps popping up. Yesterday I completely reinstalled another Mac. And here, too, I can't update Acrobat. This window pops up. Yes, I have internet, otherwise I wouldn't be able to publish this article. What is this? It only affects Acrobat. I can update all the other apps. ThanksJoerg

Tome 7 días de prueba y me cobraron el mes

I can't resize vectors or objects using the selection tool. I have been using Illiustrator for years. I have tried updating the software and my OS. No arrow appears anymore when I hover over anything with the selection tool. In order to resize, I have to enter new dimensions in propoerites.

I am trying to place a signature stamp on multiple pages. I used to be able to just click the signature stamp button once and it would allow me to keep using the stamp without having to reclick the stamp button, ever since the update it no longer allows me to keep using the stamp and I have to reclick the stamp every time I need it. Since it is a signature stamp the signature goes on a different spot on each page and I have hundreds of pages. I just want a stamp that is continuous so I don’t have to waste time reclicking each time I need to stamp. Help, please! 

I was informed at the Firefly app was going to be offering free image and video generation through December 1st. I am a subscriber. And it just said that I have used up all of my credits

Not too long ago I setup illustrator to use gimp for external image editing (black/white curve corrections). Now when i press "edit original", illustrator calls gimp, working as intended.I want to change that setup but cannot find where to do it, can't remember neither and is driving me insane.May somebody point me towards where is that configuration please?. Thanks in advance.

Please can someone let me know how to remove a sound from a video. It's a birthday video but has quite a loud laugh interrupting it. Many thanks. 

Hey there, I was charged £29.96 on Friday 12th of June however I already had cancelled my free trial subscription on 4th of June with email confirmation - can you please have this payment refunded to me immediately

I am writing to report an issue with my Adobe Creative Cloud Pro subscription. My bank account was successfully charged via automatic withdrawal for the subscription fee, and the payment has fully cleared on my end.According to this, I should have had full access to the Creative Cloud products starting on June 18, 2026. However, my account still shows as inactive, and I am currently unable to open or use any of the applications on my Mac.

please cancel n give me refund

i forgot about this free trial and it took my last 20$ amd i do not use this. please cancel and give refund. 

Not too long ago I setup illustrator to use gimp for external image editing (black/white curve corrections). Now when i press "edit original", illustrator calls gimp, working as intended.I want to change that setup but cannot find where to do it, can't remember neither and is driving me insane.May somebody pls point me towards where is that configuration please?. Thx in advance

I submitted all the relevant information in January to Adobe to get my education status confirmed for 2026. I have been had the education status since 2023. I have the confirmation email confirming my status - received 30/01/2026. In 2025 the switch was automatically made. 2026 it has not. I am paying S113.49 not the education price of $54.99/month or even $69.99/month. When I go into change the plan it says I need to confirm my education status again. I am being over charged and would like to know how to fix this.

I signed up for a free trial, cancelled the same day! I have the email confirmation Still I was charged $48!!!  Unbelievable scam of an app and terrible user interface. I'm tempted to get a Mac again just so I don't have to use Adobe to manage PDFs (their Preview is soooo much better and free) 

Ho un addebito nel mio conto corrente di 11,99€ da parte vostra. Perché? Io non ho concluso nessun tipo di abbonamento. Vorrei il rimborso, grazie. 

プレビュー時のみPNG形式の画像が縦長に変形しますPremiere26.3 windows11です。最近のアップデート後から、プレビュー時のみ変形します。・タイムラインのバーを動かす時も発生・書き出した動画には影響なし・スケールが100を越えると発生・「フレームサイズに合わせる」のチェックを外してもスケールが100を越えたら発生・縦横比の固定チェックは入れても外しても改善せず・PNGをネストにしても改善せず・再起動やエフェクトを外して再生、キャッシュ削除しても改善せず・一定のサイズを越えない画像はスケールを100以上にしても発動しないっぽい？(添付のPNGファイルは880×1300 左の人物がスケール100、右がスケール137）) 

What is it? I can’t create any image

I'm working on a workflow that requires applying a certification signature with DocMDP P=1 ("No changes allowed") to a PDF, while also producing an LTV-enabled seal.ISO 32000-2 explicitly carves out DSS dictionary updates and document timestamp additions from the restrictions, meaning these should be permitted even under P=1. However, Acrobat has historically flagged such post-certification additions as invalidating the certification. A few questions:Is a fix on the roadmap and is there a target release? In the meantime, what does Adobe recommend for use cases that genuinely require both the highest certification level and embedding revocation info? I'd appreciate any official guidance, since the alternatives each involve trade-offs (CMS-only embedding doesn't cover the TSA chain and P=2 weakens the certification guarantee). Thanks.