Resuelto

Hi I want to cancel my account. The option to cancel is not available to me in my plans section. I find the website very difficult to navigate 

I have an active lightroom subscrition and got a free trial of Adobe Illustrator which i canceled but they went on to deduct US$109.31. Attached is the email that says i did cancel my subscrition please assist on how i can intiate a funds recall. I havent been active on the solution and no need of it. Assistance is greatly appreciated.

platzhalter für foto erstellehallo ich komme einfach nicht weiternicht in A-Express u auch nicht in A-P-Shop-Elements 2026brauch hilfe bekomme es einfach nicht hin eine seite erstllen nach vorgaben ist ja noch machbar aber einen platzhalter für ein bild nach eigenen vorgaben der grösese .da sagt mein Hirn HELPHelpKi hat mir zwar was von rechteck geschriieben aber nee die beschreibung hilft nicht wirklich  folgendes möchte ich auf a4 also 297 mm  x 210 mm , einen platzhalter für ein bild (beispiel :rechteck 237 mm  x 98 mm) erstellen als grundmaske

Guten TagIch habe jetzt mehrmals den Acrobat Reader heruntergeldanen und den dann entpackt. Dort sehe ich auch den MSI downloader. Dieser funkitioniert auch aber das problem ist das dieser noch über die ältere Version läuft. Dann habe ich einen anderen downloader probier. Der war von der neuen Version, da ist aber das problem, das er mir automatisch den PRO annimmt. Wenn ich das programm öffne heisst es dass ich mich anmelden muss und wenn ich das Fenster weg drücke schliest es mir alles. Woran könnte das liegen? Ich möchte ein Opsi Packet erstellen.Ich bitte um Lösungsvorschläge.

The photography plan is a good, but limited option for retirees. It doesn't allow me to edit video (PremierPro), create a presentation (Acrobat) or create any kind of document to carry the images I'm creating (InDesign)-One problem that perhaps Adobe doesn't understand is that when professional designers retire, they don't stop being creative. It's in the blood. We might not be earning the money from it that we once were, but the drive to create is still there. It's a common problem and guess what - it will affect every creative who is fortunate enough to reach retirement age. A sizeable market.

Hi Everybody, I’ve got an Illustrator file with a placed image in it. The image is very large but it’s not part of the actual artwork. It’s just a guide I’m drawing over the top of. When you save the file it takes ages. I guess because of the size of the placed image and that’s a bit annoying.Is there a way to place an image that you have in the same folder without the Illustrator file actually saving all the data contained in the image file? Another way of achieving the same thing is just removing the placed image when I save the file and then bringing it back in again when I next want to draw over it but I just wondered if that was necessary?Thanks for your help,Gareth

Hi,I can’t upgrade from the 25.2.3 version, because if I do so I experience an import issue with all .MTS files. Only with .MTS files.In short:.MTS file import works fine with version 25.2.3. I can use any .MTS files and it works just fine. in later versions only the .MTS file import fails. There is no error message. Nothing happens. I cleared media cache, tried the import using the Media Browser panel rather than File and Import. I have Dolby codec installed.I’m using Windows11 Enterprise 24H2 version. Fort he video card I use NVIDIA GeForce RTX 3060, 576.02. We had audio issue with later NVIDIA versions in Premiere Pro therefore we are using this version.Could you please give me solutions for the issue?Thank you.

What happened to the line and character spacing option for text in Adobe Express? The icon and control is just completely gone. Help! This app is useless without this.

I have been a member of Adobe creative cloud for many years now, a faithful customer with all apps. I retire this year and will have to give up my Adobe account due to the cost. Now I only do a little photography and digital artwork but will have to find another way of doing the editing. Adobe do not support retired or disabled customers which I am both now, I find this quite dissapointing from a company that is so big and makes so much money from us. My account will stop in October of this year and in the meantime I will search for other options and download all of my content and hope I can still use most of it when I want to. Does anyone else with an Adobe account find adding Adobe to a dwindeling retirement package a strain and, why oh why does a company of such size and stature not help or even be seen helping people in the same position, I know veterans that would love to get into Adobe but just can not stand the cost. Come on Adobe, get seen helping.

I canceled my subscription within 14 days, starting August 1, when will I get a refund for my subscription?

Bonjour,Je viens de reprendre un abonnement annuel et il est impossible d'accéder à la facture et à tous les onglets.j'ai le message suivant:Impossible de charger les donnéesUne erreur s’est produite lors du chargement de l’historique des commandes.Un bug,  qui a déjà eu ce cas et comment le résoudre?

Dear fellows, Does anyone know when the new version of FrameMaker is expected to be released? Currently, the product fate and roadmap is absolutely unclear and Adobe do not seem to share any details regarding the product's future. Thanks!

When placing an image at 100% the Links Info panel is reporting that the link is at 24% scale when it should be showing as 100%. Its not effecting the physical scale of the link but it is showing the incorrect values. How to fix? Seems to be a problem since 2025 update.

Ich bekomme immer wieder den Hinweis, mein Konto würde von mehreren Personen genutzt werden. Das ist falsch. Ich habe die Creative Cloud an nur zwei Rechnern installiert und arbeite immer nur an einem Rechner zur Zeit. Niemand sonst nutzt meinen Account. Der eine Rechner steht bei mir im Büro, der andere zuhause. Es ist also unmöglich, dass ich an beiden rechnern gleichzeitig arbeite. Das ist also genau die Situation, die mein Account erlauben sollte. Dennoch bekomme ich immer wieder den Hinweis, dass eine andere Person mein Konto nutzt und muss regelmäßig mein Passwort erneuern. Ich habe schon mehrfach mit dem Support Kontakt aufgenommen, der aber nicht helfen konnte. Einmal wurde meine Installation ohne vorher zu fragen remote von meinem Rechner entfernt, so dass alle meine Voreinstellungen verloren waren. Genützt hat es nichts. Ich finde diese Situation äußerst nervig und erwarte, dass Adobe hier eine Lösung findet.

ccアプリにてストックとマーケットプレイスのプラグインの欄から検索やプラグインの取得画面が表示されません。対処法を教えてください。 

Error message during opening (open as ocio) an exr file with ocio config different to default one (ocio v1 config).Why PS is trying to create ICC profile? Is ocio mode psd file still dependent on ICC system? What interchange roles do I need?   aces_interchange? cie_xyz_d65_interchange? both?  

Hello, I had Photoshop 2024 (v25) installed and Creative Cloud proposed me to install Photoshop 27, which I did. I thought it would be in parallel with the other version, as usual. But in the process, it removed Bridge 14 and Photoshop 2024 and now it's become impossible to install the version 25. Only versions available in the "Other versions" menu are the 26.x series, the 27 and, for some reason, the 22.2 Where has Photoshop 2024 gone?

Hi,I have a PDF file of size 56.4 MB stored locally on MacBook's storage. The file has 12,697 pages which is all text. When I try to convert this PDF file to Excel, the Acrobat application simply hangs with no error messages. And at this point, I'm clueless what is going wrong, and how to fix this. I checked and my MacBook's memory usage is high, but less than the total memory of 16GB. Can help and guidance is much helpful?Peace!

Windows版 Premiere 26を使っています。・インからアウトでエフェクトをレンダリング・インからアウトをレンダリング・選択範囲をレンダリング・オーディオをレンダリング この4つのレンダリングメニューの違いは何でしょうか？またどのように使い分けるのでしょうか？「インからアウトをレンダリング」を実行するとタイムライン上部の黄色いバーがグリーンに変わり、Adobe Premiere Pro Video Previewsフォルダ内にプレビューファイルが生成されるのですが、他のレンダリングを実行しても黄色いバーに変化が無く、Adobe Premiere Pro Video Previewsフォルダ内にもファイルが生成される事がありません。Adobe Premiere Pro Audio Previewsフォルダ内についても同様にファイルが生成される事がありません。 今まで特に気にせず「インからアウトをレンダリング」のみ使っていたのですがそもそも他のレンダリング方式にどのような意味があるのか気になりましたので質問させて頂きます。

Hello,This latest version of Illustrator has some issues regarding the scaling. I usually work with 72 ppi; however it opens on default to this expanded size. Even when I toggle the option to “Display Print Size at 100% Zoom” it doesn’t really seem to make much difference. Any suggestions on how to fix this issue? 

I came across an interesting portfolio - https://stock.adobe.com/be_en/contributor/207325322/quicklinestudio?load_type=author&prev_url=detail The author has an outstanding result. It turns out that some people can have only about 230 illustrations in their portfolio and almost all of them are in the top of the search engine in Adobe. Is this normal?

プランの変更のページにCreative Cloud Standardの年払いの選択がないのですが、Creative Cloud Standardは年払いは行なっていないのでしょうか。年払いで支払いたいです。月払いのみ表示されています。

複数のオブジェクトを同じサイズに変更する方法現在1つずつオブジェクトを選択し縦横サイズを都度入力してサイズを変えています。元オブジェクトサイズがバラバラなので個別に変形では%のみの入力なので使えません。位置はともかく、何か良い方法有るでしょうか。Illustrator2026

 Hello, Im using Adobe sign API for users to send documents for e-sign directly through our app. But each time it delivers, it shows up with "DEMO USE ONLY" despite us having premium paid. Thank you

The AI voice reader is a female.  How do I change if I prefer a male voice?