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Dear Adobe Support Team, I am writing to request the immediate cancellation and a full refund for an Adobe  subscription associated with the email address: [Email removed by Adobe Moderator for security reasons] I would appreciate your urgent assistance in processing this refund and confirming the cancellation in writing. Thank you for your understanding and help. Sincerely,

Clicked on 7 day free trial. Full monthly fee was taken off immediately with no free trial period. I cannot cancel the subscription as it does not show in Apple subscription settings OR in Adobe. I do not even have the premium version even though I was charged for it. How do I reverse payment and cancel

Windows環境で、無償版の Adobe Acrobat Reader を利用しています。 これまで一部端末では、32bit版 Reader から 64bit版 Reader へ移行した実績があり、お客様環境でも半数程度の端末はすでに 64bit版になっています。 そのため、残りの 32bit端末についても 64bit版へ統一したいと考えており、現在は以下を検討しています。・Acrobat Reader の自動アップデートを有効化する・過去に設定していた 32bit/64bit 制御用のレジストリ/GPO設定を解除する ただし、最近の検証環境では、以前見えていた 32bit版から64bit版への移行案内（または移行を促すような挙動）が再現できなくなっています。 確認したい点は以下です。 1. 無償版の Acrobat Reader（Windows）において、   32bit版から64bit版への移行は現在も有効でしょうか。 2. この移行は現在、   利用者にポップアップや案内表示が出る仕様でしょうか。   それともサイレントで行われる仕様でしょうか。 3. 自動アップデートを有効化した場合、   残っている 32bit端末も短期間で順次 64bit版へ移行すると考えてよいでしょうか。 4. 過去にレジストリやGPOで 64bit移行を抑止していた端末について、   その設定を解除すれば通常の移行挙動に戻るのでしょうか。 5. Windows環境で、残っている 32bit版 Reader を確実に 64bit版へ揃えたい場合、   Adobeとして推奨する方法があればご教示いただきたいです。 同様の事象や仕様をご存じの方がいらっしゃいましたら、ご教示いただけますと幸いです。よろしくお願いいたします。[Acrobat Reader / Acrobat DC for Mobileフォーラムへ移動しました：モデレーター]

Acrobat Standardサブスクを利用しています。画像ありのPDFを開き、「変換」タブ→「画像形式」を選択→「すべての画像を書き出し」をチェック→「JPEGに変換」を押下すると、PDF 内のすべてのページの画像が選択した画像ファイル形式で保存されます。このまま、再度「変換」タブ→「画像形式」を選択→「すべての画像を書き出し」をチェックなし→「JPEGに変換」を押下すると、PDF 内のすべてのページの画像が選択した画像ファイル形式で保存されます（「すべての画像を書き出し」のチェックありと同じ結果）。「すべての画像を書き出し」を一度チェックしたら、adobe acrobatを終了しない限り、チェックなしでもすべての画像を書き出されますか？外す方法がございましたら、ご教授いただければ幸いです。宜しくお願い致します。

Premiere Pro2026で、 エフェクトをかけると「Gaussian Blur 26.0.0 warning Rendering this 2724 x 4092 frame requires 2049 MB. It exceeds your total GPU VRAM of 1536 MB. Please reduce the resolution of your footage. (code 808004)」が出て動かなくなります。画像サイズを下げろということなのでしょうが、いちいち下げて編集するのは現実的ではないし、検索していろいろ試しましたが、解決策はないようです。MacBook ProのIntel版で、OSが15.7.5と、古いためかとも思いますが、それで使えないのでは、今後別の編集ソフトに乗り換えるしか方法はないのでしょうか？

例えば、ある学校の図書室の写真に「読み聞かせコーナー」と「小上がり」というキーワードを分けて付けていたのですが、あまり大差ないので統一にして、「読み聞かせコーナー・小上がり」というキーワードを新しく作って登録し始めました。そうすると、この新しい「読み聞かせコーナー・小上がり」というキーワードを付けると、キーワードパネルのその他のキーワードリストに「小上がり（斜体フォント）」とか「読み聞かせコーナー（斜体フォント）」で出てきます。キャッシュを消しても、出てきます。どのように対処すべきか教えていただきたいです。

I don’t understand this at all. Can someone please explain to me what is actually unlimited with this promotion? https://helpx.adobe.com/firefly/web/get-started/learn-the-basics/current-firefly-promotions.html I had an agent add the Firefly Pro plan onto my Adobe account, paying $19.99/mo. It was my understanding that the basic plan did not qualify for the unlimited deal that is running unti April 22. Well now, since I was under the impression that getting this Pro Plan of Firefly would’ve gotten my unlimited usages, I’m now down to the reserves for my Generative AI credits--when I thought I would have UNLIMITED credits. What gives? Can someone please explain this in greater detail to me with this promotion? I’m using my credits in Adobe Photoshop CC; not the web version, not the web version of Firefly or Photoshop Express just to be clear.

This is what it looks like can anyone help me get it away please and thank you -AarmauMunchkin

Hello,  I am working with a PDF that I myself tagged. I saved my PDFs yesterday, and normally when I expand the tag tree - the tagged text is visible in the treet and the pink box appears around the text. This morning when I went to work on the PDF, the tag tree is almost empty, some tags are still showing text and having the pink box appear around the area - but most are not. Despite this, the reading order panel is still fully populated and in the correct order - and I am not given any failures when I run the accessibility chekc - but due to the now empty tags I am not sure if this document is still accessible. Pictures attached show that most but not all tags are now empty and that the reading order is still intact. Do I have to completly re-tag this? Is this a glitch?  Thank you

In Acrobat Pro, within the Document area of the Preferences there is a checkbox to Always use filename as document title that has been enabled but does not seem to work.  When opening files and looking at the document properties the title field remains blank. Is there a way to make this work so the title field in the properties uses the file name?

Is there a way to save more than one signature and initials under the fill and sign tools?

I am trying to customize our install for Acrobat and Reader installs through the unified installer.  However it doesn’t appear the customization wizard supports this new installer.  Can anyone confirm?  The dowload link on the Wizard Customization Website is from 2022 it seem according to the name and I get an error when trying to modify the msi that it can’t. This question is in the FAQ, but it just says to download a version that “matches”.  Well there is only one download link I can find and they all download the same file. Thanks.

We previously used Roboto OTF for all of our projects, but now we need to use Roboto TTF for everything. Is there a way to have all InDesign projects use the new installed Roboto rather than have the missing font pop up each document and manually change it myself?

Hello, I am using InDesign CS6 and I want to design a Paragraph Rule that automatically starts with a Circle shape and ends with a Rectangle shape, as I have applied a specific color to the rule and need this custom look for my layout. Since the standard Paragraph Rules options are limited, could you please suggest if there is any built-in feature, a specific Stroke Style setting, or a JavaScript/JSX script that can achieve this effect so it moves dynamically with the text? If Paragraph Rules cannot support these custom shapes at the ends, I would appreciate any advice on how to automate this using Anchored Objects or any other professional workaround. I am share a screenshot for more understand. Thank you!  

When converting a PDF to Excel the second page/every other page is as an "image" in the image box in Excel. How can I fix this, is this a page break issue from the program that is making the PDF? I need to get the information from the PDF to Excel to use my formulas to get the data out and I cant do this with an image. 

I just installed Illustrator on a fresh Windows 11 setup. All my drivers are up to date. Despite having an RTX 4060 Ti (16GB VRAM) and 64GB RAM, the performance is abysmal. Even on a blank A4 document, the screen freezes every second while scrolling. It's a clean install with no custom fonts or heavy background apps running.If I'm experiencing these issues on a system like this, what kind of setup am I even supposed to have? Furthermore, Adobe Illustrator correctly recognizes my graphics card in the performance settings, yet the lag persists. The software is performing like garbage on a rig that should easily handle it.

Hello everyone, My Adobe Stock contributor account has recently been deactivated, and I am trying to understand the reason behind this decision. I would like to clarify that I was not uploading any AI-generated content. My submissions mainly included original designs such as icons and graphic elements, and many of them were approved before the deactivation. At the moment, I have not received a clear explanation from Adobe regarding the exact cause. I would really appreciate guidance from experienced contributors or Adobe staff. Could this be related to: Similar or repetitive content? Style similarities with other contributors? Metadata or keyword issues? I want to understand what went wrong so I can avoid mistakes in the future. Any insights or advice would be greatly appreciated. Thank you

Hi there, I am using Adobe Acrobat Pro DC and I don't understand why are you conditioning my opening a PDF file to loging in with my Adobe ID? This is quite frustrating, I can't stand this kind of intrusion in my personal sh*t. Everything is up to date, no need to ask me that.  Please advise

I just upgraded on my MacBook from Adobe Elements 2020 to Adobe Elements 2026 (due to Tahoe incompatibility.)  When I edit a photo, I choose to save in version set with original.  However, I am not able to view the individual items in my version set.  I used to be able to do this in Organizer 2020; in fact, all my old version sets from 2020 still work in 2026 just like always.  But anything new will not display the individual or original files.   To be clear, I am choosing:  Edit > Version set > Expand Items in Version set.   This does not work on anything new.   The pictures due show the version set watermark in the top right.   I have no way to go back and see the original unless I split the version set into individual files.

I paid for a monthly subscription to the Photoshop Plan. Same day and few hours later, I realized I don’t actually need this plan so I visited this page in order to cancel. Procedure I followedClick on “Manage plan” Click on “Cancel your plan” Process halts at spinning ball. It will never complete. At some stage after several retries, I got the “Something went wrong”Tried with Incognito window too, same results. Is there another way to proceed?Manage planPopup Prompt: “Cancel your plan”Spinning ball 

15,910 naira was just deducted from my bank account and the charges was tagged as adobe Braintree please what does it mean? I don’t have any active adobe subscription 

Die beiden pdf-Dateien Seite1.pdf und Seite2.pdf werden mit Arcobat zu einem Dokument zusammengeführt. Das von Acrobat erzeugte pdf (combined.pdf) ist defekt. Die Schrift CandidaPro-Roman ist in beiden Seiten jeweils als Fontsubset enthalten. In combined.pdf ist nur der Fontsubset der ersten Seiten enthalten und das auch nur defekt.Nutzt man z.B. pdf24 oder Ghostscript für diese Aufgabe so ist alles in Ordnung. Der Support von Montype kann an der Schrift selbst keine Fehler feststellen.    

Hello everyone,I have uploaded 535 files (AI generated , vector, JPG & PNG), but only around 300–350 more or less files are visible on my public profile. Most AI-generated images are not showing. Also, my downloads are extremely low (0–4 per month) even though I've uploaded enough quality content.So my question is - Why all approved files are not visibleWhether my content is properly indexed and searchableIf there is any issue affecting my account visibility or downloads.If anyone knows about this issue please help me.

The AI generator is having trouble understanding what I'm asking it to do

I am using Photoshop Elements 2022 I've been importing my images from my Samsung S25 for a year now (since I bought it). I am using the PSE function: Import > From Camera or Card Reader. While organizing my images, I recently discovered that PSE is also importing the thumbnails. This makes it look like I have duplicates but one has a normal 5-6 Megapixel resolution the other the resolution of the thumbnail on the phone and the file name does not match.On the phone, they are located in another folder under: Internal Storage.The images: This PC > Internal Storage > DCIM > Camera The thumbnails: This PC > Internal Storage > Pictures > .thumbnails.The .thumbnails folder is marked as Hidden, but still PSE grabs the thumbnails.I guess I'll have to use the 'Files or Folder' option and navigate the the DCIM > Camera folder. Is there another way to avoid downloading the thumbnails?