Resuelto

안녕하세요. 2024년 7월 부터 39,600원 플랜을 가입 중입니다. 2025 7월 부터  78,100원이 결제되기 시작했습니다.   상황이 달라져 구독 취소를 하려고 하는데  취소 수수료가 157,460 부과 된다고 합니다. 결제는 9월 10일에 되어  14일이 안 지났습니다.   아래의 화면이 그저 그림으로만 나오는건지 정말 부과되는 건지 궁금합니다.      * 모더레이터에 의해 개인 정보가 삭제 되었습니다.       

Hi All, I have downloaded from my account the exe and 7z file however I ger an error stating 'the file archive part of Adobe CS6 Master Collection is missing. You need all parts in the same folder to extract Adobe CS6 Master Collection. Please download all files (2) to a folder in C drive program filesMy computer runs on Windows 10 64bit so I enabled 32 software. Do you have any suggestions for me? I have wasted hours on this! Thank you for your help.

I have Photoshop 7.0. I just bought a new laptop and now when I try to open Photoshop I get an error that the scratch disks are full. How do I correct this? Thanks in advance.

 編集中の、プログラムの画面に、このように数字が出てきました。おそらく、なんらかのボタンを押してしまったのかもしれないですが、どうやって出したのか分からないのと、画面を隠すので編集の邪魔になってしまい困っています。もし、これを隠す方法を知っている方がいらっしゃったら教えていただけないでしょうか。

Tengo una notebook HP Omen con Intel(R) Core(TM) i7-14650HX (2.20 GHz) y GPU Nvidia GeForce 4060, no funciona Camera Raw en Photoshop (actualizado). Me dice que se cierra la GPU por un error inesperado al querer usar Camera Raw. Instale varias veces los Drivers, no es por ahi el problema.Necesito una solucion, no se a quien dirigirme, estoy pagando por un producto que no puedo usar al 100%, se imajinan, compro una notebook bastante costosa con la ilusion de aprovechar al maximo Photoshop y no logro resultados. A quien me puedo dirigir? Se les ocurre una solucion? Puede ser un problema de compatibilidad entre la HP Omen, Nvidia y Camera Raw? Quiene es el culpable y cual es la solucion?Les agradezco.  

本日illustrator 29.7.1にアップデート後、文字のカーニング・トラッキング・行送りのショートカット（option+矢印など）が効かなくなりました。 imac OS Sequoia ver.15.5を使用

why when I drag the transition is it not applying??see video attached

MacBook Air（M3） です。Photoshopで削除ツールが使えず、色々調べたところ、PhotoshopがAppleではなくIntelで動いているというところまでわかりました(アクティビティモニターで調べました)。https://community.adobe.com/t5/photoshop-デスクトップ-mobile-web-版-discussions/削除ツールが使用できない/m-p/15088055?profile.language=ja#M46106 こちらを参考に全て削除、再インストールを試しましたが解決しません。 どなたか解決方法を教えていただけませんでしょうか。

I wanted to try out adobe after effects but i forgot to cancel the payment. i heard of the 14 day refund window but i can not find it. i need help with with it because it is saying that i also had adobe stock, i believe i looked at it but i never made the purchase. i hope adobe fixes it and makes it easier to find things. it already payed for the after effects but it says i owe 30 dollars for adobe stock. i can not do that because i don't have enough money, and i can't cancel the adobe stock because i have to pay first. if i could have assistance from support crew i would like to arrange something so that i don't have to pay for the stocks and i can cancel the payment.  and so i can refund adobe after effects. sincerely Bradyn R  

I have two older products that I purchased a number of years ago: Adobe CS5 (of which I only use Photoshop) and Adobe Acrobat Pro. I have serial numbers for both. I bought them when I was working as a teacher. To get education pricing, I had to register them with my school email address. I have retired, so I no longer have access to that address. My PC is at the end of its life, I just bought a new machine and want to download my products to it. It seems to me that I just need to associate the download links with my new email address, so I contacted Adobe support via chat. Their final answer was “I have checked but the Acrobat Professional and Adobe Design Premium is a perpetual plan which has been discontinued and Adobe no longer supports the perpetual plan anymore. In this case, it would not be possible to transfer the license to a new system but you can still use it from the device it is activated with. Please reach out to community.adobe.com for further assistance with the perpetua

I have only found confusion by searching YouTube and wonder why this is not covered somewhere better. I'll leave it to my knowledgeable friends on these forums to come up with the right answer. Since I've only worked with paper sizes through the years of printing... making a CD is a bit mysterious to me... what is the size of the sheet, or does the Epson XP-830 which can print CD's and has a tray for them know how to limit where it 'sprays ink?'I guess I need to have the basics of 1.) Where I can get a good template that I can use in photoshop and to print from Photoshop, and, 2.) an explanation briefly of how this process works in printing and do I need to worry about 'sheet size?' or is the fact that it is a CD communicate well enough with the printer?TIA, for help with this,Ken

Hi everyone,I’m working on creating a Cover Image and Feature Image for my Faire shop. I have a mockup of a person wearing a t-shirt, and I can place my design on it. The problem is that my design doesn’t “bend” or follow the contours and wrinkles of the shirt, so it looks flat and unrealistic.Is there a way to do this in Photoshop? Can Harmonize or another tool help me achieve that effect?It’s probably obvious that I’m not a graphic designer — I’m just trying to figure this out myself since I haven’t had luck hiring someone on Fiverr or Upwork. Any tips or guidance would be so appreciated!Thanks so much,Judy

I previously had an Adobe student subscription, but I took a break from school and my account was automatically changed to a regular subscription. I'm now back in school and would like to revert to the student pricing without canceling my current subscription and signing up for a new one. Is there a way to update my existing subscription to reflect my student status again?

So, I need AE22 installed on my computer .. I don't want to upgrade. Yet, Creative Cloud uninstalls programns withouth me saying it to do so ... My Adobe Media Encoder 2022 is missing, got uninstalled. I need AE22 and Me22 on my setup, there are some issues with Bodymovin not rendering in AE23 and AE24 that I haven't figured out yet, BUT it works perfect in AE22.  Someone please tell me how I can installed 2022 programns. The option for older versions, older than 23, doesn't show up.

I have Photoshop 26.10 installed in the recent automatic update menu. However, I still have Photoshop 25.12.4. How can I fix it to 26.10? OS Windows 11.Thanks for the info !

Hello, Would like to know how to get the standalone installers of Adobe products installed on my post.Need it in case of  computer crash to reinstall version I'm 100% sure they are working with my files. Regards

Hi community. I am trying to make somethign wild, trying to somehow "recolor artwork" via code, the main idea si to have a design with non-pantone colors and then the script with just assig the closest match possible to the fill color. I randomly wrote ths: var mySelection = app.activeDocument.selection;var pantoneBook = app.colorBooks.itemByName("PANTONE+ Solid Coated");for (var i = 0; i < mySelection.length; i++) {var item = mySelection[i];var fillColor = item.fillColor;var pantoneColor = pantoneBook.getPantoneSolidCoated(fillColor.red, fillColor.green, fillColor.blue);item.fillColor = pantoneColor.colorValue;} But I get the error in the pantoneBook variable " Undefined is not an object". May I ask for some help? thanks

as usual I edit my photos yesterday and when I open it in the morning all of my edits are gone. It's weird since i saved a preset but its still there but my edited photos are not saved.    [moved from bugs to discussions according to the community rules - Mod.]

I transferred all my fonts in Fontbook from my mac to my pc, Windows 11. The transfer was successful because I can see them in Photoshop, but I can't see them in Illustrator. I've searched for answers, but I haven't found any answer this specific. How do I get them to show up in illustrator?

Ever since the update I've had problems with the strike through and replace text tools. I can highlight and start typing to replace text or hit Return to delete text--but only a couple of times before it stops. I have to manually click on the tool in the tool bar to make these work. After quitting the application and reopening, the automatic uses of the two tools are back, but again for only a couple of uses before it returns to manual only again. Is this bug from the update or is there something else happening?

I've made an arb param which has a simple struct of an A_long and a fixed length wchar_t[]. It's mostly set up and modified from the colorgrid sample. In both plugins the arbitrary handler function gets called many dozens of times, in the same sequence, starting off with lots of calls to PF_Arbitrary_DISPOSE_FUNC and PF_Arbitrary_COPY_FUNC (i.e. 22122122...),  followed by a much longer sequence of those two, then PF_Arbitrary_FLAT_SIZE_FUNC and PF_Arbitrary_FLATTEN_FUNC (i.e. 1234...1234...1234...etc).  This very long cycling appears to be going on over Sequence Setup and update params functions, which ultimately seems to be messing with my somewhat complicated, but was fully working UI code.  Perhaps jamming AE up somehow. My arb has no UI of its own, it's inivisible and unsupervised with no ECW.  Is there a way to get Arb parameters to behave more efficiently? Currently it just looks crazy -- in the Colorgrid sample, I count 3648 call

Since yesterday a regular feature is now gone. I have a clip group on a layer. I want to edit some of the objects inside the clip group. I used to be able to double click the clipping group and go inside isolation mode. Isolation mode is now gone. When I double click the clip group, nothing happens.

Hi! Why is my LR CC catalogue still v13-3 when I have the latest LR CC version 14.5.1? Do I need to fix it and if so how? Running on Windows 10 Pro.

I want to animate some still images and want the video size to be 1080 (W) x 1920 (H).  I've imported an image that is roughly that size but now I want to change the video size.  When I go to Sequence Settings to do that, the aspect ratio of the image is maintained and one of the dimensions adjusted accordingly.  I don't want that.  How can I force the video to be 1080x1920?  Thanks.  

hi, i'm new to lightroom classic and when i began using it ,  whenever i exported an edited file LR would automatically add a new jpeg (of the edited file) next to the raw file in the "film strip" at the bottom of the screen.  Now it's stopped doing that and i can't figure out why. I have checked the box in preferences to "treat jpeg files next to raw files as separate photos" but it makes no difference. my edited jpeg files are being exported to the export folder i choose. i will really appreciate help with this. TIA