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Hello,How can I find the artboard resolution?  This is related to "Maximum artboard resolution: 65MP (megapixels)"  as given in the vector technical guide line. Thank youDJ Submit with the following technical guidelines:AI, EPS and SVG formats onlyRecommended artboard minimum: 15MP (megapixels)Maximum artboard resolution: 65MP (megapixels)Maximum file size: 45MB (megabytes)Document Color Mode: RGBArtboard offset: (0,0) upper-left corner

A lot of our footage has separately recorded audio but no timecode sync, so we use a third party program called Syncalia to sync a lot of our footage and sound. I export an XML out of Premiere, then import the synced XML from Syncalia into Premiere. The imported XML creates new source clips. In order to not have duplicate source clips, I tried cutting the source clips that were originally in the Production into the synced timeline, overwriting the duplicate source clips that were created when I imported the XML, then deleting the duplicate source clips. When I select one of the overwritten clips in the timeline and "Reveal in Project", it says the clip has been deleted and can't be found. I also tried dragging the duplicate source clips to the project that has matching source clips and Consolidate Duplicates, but then, "Reveal in Project" doesn't work.

Bonjour,Je me permets de vous contacter concernant mon abonnement Adobe Creative Cloud. J’ai récemment renouvelé mon abonnement annuel le 21 février 2025, et j’ai bien été facturé pour la période allant du 21 février 2025 au 20 février 2026. Cependant, après avoir cliqué sur "Résilier" pour éviter un renouvellement automatique l’année prochaine, mon abonnement a été immédiatement annulé, et mon compte est maintenant affiché comme "Abonnement gratuit", alors que j’ai déjà payé pour un an.Je ne comprends pas pourquoi mon accès a été coupé alors que j’ai payé pour une année complète. Je vous demande donc de réactiver immédiatement mon abonnement avec toutes les fonctionnalités premium que j’ai payées.Je vous remercie de traiter ma demande dans les plus brefs délais.Dans l’attente de votre réponse.

I had to erase my Solid  State Drive, when I re-instaled Captivate and planned on programming some buttons with advanced actions the window looked like this, I already deleted the program and downloaded it again and the same thing happens.

Hi, I'm using the beta image to video generator. I've supplied the start frame which is a cartoon kitchen, adn teh end frame which is a cartoon living room. I've created a dolly camera shot which starts in the kitchen and ends in the living room.It did an ok job, but furniture suddenly appears out of nowhere like magic as the shot progresses eg a chair sudden appears in trhe kitchen.Is it possible to tell the prompt - "keep what you did, but don't ave furniture appear out of nowhere?"I guess this is a two part question - can you tell it to keep what it did, but make a change, and... how best to not have furniture appear out of nowhere?My original prompt was:"create a dolly shot moving from left to right that starts in the reference track (a cartoon kitchen) and ends up in the living room. Make sure that all furniture and objects in the shots are already there i.e. do not have them appear out of nowhere as the video progresses. Be sure that all furniture and object are appropriate

At work I use an adobe subscription part of Adobe for Teams that is admistered and paid for by my company.  Whenever we needed to download stock, it seemed only certain people had access to download stock, and some didn't. When I started a few years ago the process was just to message the person who had access to the stock the ID number and they would send it/add it to our shared files. This added a small bottleneck on projects, for waiting for stock, and another task for a teammate to do. My coworkers believed the administrator could control who who could access stock, and assumed it would cost extra to add more people.  I found out today that is not the case. Whenever I tried to download stock, it would prompt me to either start a free trial or to pay for a stock subscription. This is why we believed it would be extra. Turns out, all I had to do was change the "personal" to my "company name" profile, which I had no idea was even a thing. I want to be clear, this is all

Every time I upload it won't open any files because it says not supported  on iPad & iPhone ?

Bonjour, je monde des vidéos sur Rush depuis un an ; les plantages étaient réguliers mais là c'est catastrophique, il tourne un temps, puis commence à planter, puis n'arrête plus...J'ai l'abonnement premium et pourtant impossible de synchroniser mes projets sur Ipad Pro pour les récupérer ailleurs 😭 La video fait 1Go ce qui avant ne posait pas de problème, j'ai perdu un temps fou (travailler à ce rythme est infernal vous passez plus de temps à relancer qu'à travailler - et tout recommencer sur une autre appli... aucun support réel de Adobe... format video H264 30fps. 

I am having trouble copying and pasting one row to another in tables in indesign. I can copy the row but when I go to paste the " paste is greyed out" it does not paste even with command v.I never had this problem before. I used to do it all the time. THE FOMAT IS EXACTLY THE SAME in both rowsHELP!!!

Hi, Adobe Rush mobile app cannot create a new project after adding videos. iOS 18.2 iPhone 16Pro. Videos have HDR turned off.  

I must be grandfathered into some old plan, because for the life of me I can't figure out what my plan actually is and what it will cost when it is time to renew.I used to pay for the photography plan. Then I moved completely to Lightroom CC.My account shows I am subscribing to a 20 GB plan.Lightroom CC, on the other hand, says I am using about 200 G out of 1 Terabyte.I am paying $127/year.Is that because I am grandfathered into some old plan or is that going to change?Here are the screenshots:

Hello, I have had motion graphic templates as .mogrt files used for a while. We recently updated our stock color palette and had a few that we used over and over that I wanted to make sure were updated. So, to be clear, they were made in Premiere Pro, not After Effects, around 2020-2021, following the same instructions from Adobe at the time. Now, when I follow the same steps in the latest version of Premiere Pro to a motion graphic that has the exact same properties as before, just changing the color, and follow the same steps, it refuses to load in Adobe Premiere Rush, giving me this error:I have also tried adding them to a Motion Graphics Templates Creative Cloud library, and those do not load in Rush. From this forum post: https://community.adobe.com/t5/premiere-rush-discussions/mogrt-not-installing-in-rush/td-p/12757540 The apparent workaround was to export from Premiere Pro v 15.4.3. That version is no longer offered through Creative Cloud (per the bottom comm

Hi there,  I'm encountering a problem with Adobe Firefly (video). While I have a premium Adobe subscription, Firefly restricts me to just two or three AI video generations. After that, it asks me to buy a separate subscription for further use. 

the language i asked was arabic, and what i saw in the sreen was anything but arabic The quality too poor; The absance of sound, the video is 5 seconds and i expect at least more than a minute...Rverything is soooooo bad and ugly to watch

I don't see the LAB values ​​in the info window? If I select color lab in the panel properties, 8 bit cymk values ​​appear

Assalamu Alaikum.I have purchased an Adobe Creative Cloud subscription.How can I install Adobe After Effects 2020 on my laptop?All the apps in Adobe Creative Cloud are of the latest versions.

Hello, I am new to After Effects and think that I'm going to start peeling the skin right off my face because of this, when I try to use the 3d tracking effect and click on the track markers no target appears and it only allows me to delete the track marks. I have watched every tutorial, read every post, and searched for every fix however, nothing has worked. Here are the things I've tried so as to not waste your time: Going to view –> show control layers (it is already turned on), clicking the analyze button under the 3d camera tracker section (it is grayed out anyway), making sure that "show track points" is turned on in the effects of the targeted video, and making sure that the active camera is turned on. Oh, and I am using 2d source instead of 3d solved because for some reason when I select 3d solved the trackers don't appear. You can find an attached file of what my screen looks like down below. After effects has been updated to the latest update and I am using a 2020 Mac

Boa noite a todos, ca estou eu a pedir a vossa preciosa ajuda.Tenho um campo select com o nome de "tipo_servico" e vários checkbox com os nome exemplos (total, parcial, noturno, etc)fiz o script abaixo e coloquei no campo tipo_servico em "Ações" quando o select perder o foco executar o script: // Obtém o resultado do campo 'select' e seleciona o 'checkbox' correspondente var campo1 = this.getField('tipo_servico'); var checkbox1 = this.getField('total'); var checkbox2 = this.getField('parcial'); // Função para verificar a seleção e marcar/desmarcar o checkbox2 campo1.setAction('Keystroke', function() { // Usando switch para verificar o valor selecionado no campo1 switch(campo1.value) { case 'total': // Marca o checkbox total quando 'total' for selecionado checkbox1.checkThisBox(0, true); break; case 'parcial': // Marca o checkbox parcial quando 'parcial' for selecionado checkbox2.checkThisBox(0, tr

I have a table to calculate a result but cannot seem to get the java script right.  In Line F of the form, the Estimated Minimum Mod is calculated referencing the calculation in Line E. For example:  the table incorporates a range of numbers - if line E is $320,000, which is between $300,00-$400,00, then line F is .60 or if Line E is $90,000, which is less than $100,000 Then Line F is .75.  Line E is the result of Line C, the Current Annual Premium (which is entered by the user), divided by Line D Current Experience Modification (which is also entered by the user). The resulting number in Line F is used to calculate the number in Line G, which is E times F.   The calculations should flow, but I cannot get the script right for Line F to produce any number. I would greatly appreciate some help with the script for line F.  Thank you. 

Hi - I've been trying to add a color matte to my composition, and everytime I attempt to, it simply disappears.I'm on a new 2022  16" Macbook Pro, M1 Chi p running the latest premiere.Ir'a happened a couple times now on different projects. I open premiere, and use File\new\color matte, the color picker comes up, I select a color, assign a new name...click ok and <poof!> gone. Any idea what's going on? I'm not running a ton of graphics or anything.

So I have a drop shadow on a text box in InDesign. When I am working, it looks like this: When I export to pdf, it looks like this: Obviously, the simplest fix is to just use a black rectangle and place it in the position I want it to be in, but I want to know why this is acting like this and how to make it stop. These are my drop shadow settings, if that helps:

Is it possible to add objects to an existing opacity mask without: 1. releasing the mask2. adding the new object to the group, and3. reapplying the mask?

Remove Tool leaving a red mark instead of removing the object when painting the area.I've tried resetting the tool and restarting Photoshop, but no change. Anybody?

Hello! My coworker and I have been having an issue since Friday when it comes to stroke sizing once exported as an EPS. One of our print vendors requires a magenta spot color stroke the same size as the artboard. When I went to export as an EPS to send to them, my coworker stated that the stroke was slightly bigger than the artboard size. When I opened up the same file, it did not show up on my end and was the same size as the artboard. When she saved a file and I opened it, the same thing happened - I saw the sizing difference but she couldnt. We believe this to be a bug but any help would be appreciateted as it is impacting the files when our vendor opens it to print!

I'm having an issue with synch settings all of a sudden.  Making changes in one file, I should be able to select another file and click the 'sync settings' to get the other files to have the same settings.  As of today, doing so does not export those settings to the other selected file(s).    The adjustment icons appear on the selected files, but when you look at the images in 'Develop' there have in fact been no synced changes.  I've tried updating my MacOS  (10.13) and my Lightroom (2015.12).  I've even reset my preferences, all to no use.  Thanks ahead of time for help.