Solved

I've had AE on my computer for years, and finally had a potential use for it. I went to start it up and this message showed up.  I clicked OK, but this was followed by  And finally this showed up: To elaborate a bit more: I have been running the Lightroom family, Photoshop, Bridge, Acrobat, InDesign, Illustrator, and Premier Pro with no issues at all. I have reset the Preferences I have reinstalled the application I have verified that all is well with Privacy and Security in Apple's System Settings.   Please note the very last suggestion in the screenshot just above where I am writing. It states it wants me to review and "fix" the issue that I encountered in the previous two messages. Other than the "OK" button, there was not much to go on.   BTW, as long as I have your ear, what is the difference between Adobe After Effects 2025.app and Adobe After Effects Render Engine 2025.app. (I get the exact same results whichever one I click)   I'm at a loss, suggestions?

Hello:How to divide all textFrames in one-character-per-textFrame?Example: the textFrame "Letters" will be divided in 7 textFrames: "L", "e", "t", "t", "e", "r", "s".Help, please.

A lot of us can no longer download previews (still or video), and are met with a subscription paywall. There is confusion on the forum on whether or not this is intentional on Adobe Stock's part. Some folks are being told by support that this is simply how things are now, while some others with subscriptions are still unable to download previews. I'd like Adobe to answer this for us: Is this a bug or a "feature?" If this is a bug, ok, please figure it out, and soon. Good luck to your team. If this is a "feature," this is astonishly shortsighted. I pay for Creative Cloud, I pay for Frame.io, and I spend THOUSANDS for stock credits on individual client projects annually. If I have to pay YET MORE money just so I can utilize a critical piece of every stock footage workflow, I will switch providers. I have multiple client projects with stock footage underway at the moment and this kind of workflow disruption (which, if intentional, is tantamount to extortion) is simply unacceptab

So i have been trying to cancel my sub as the site wont work, i contacted an agent via chat but he seem to just leave me.  

Hello Adobe Team Following my last post, thank you for your response. I understand your message, but I would like to know when I will receive my refund. My Adobe account email is <Removed by Moderator> Thank you in advance for your help. Kind regards,Leila

I made some social media logos awhile back and saved the session with each logo on it’s on layer.I’m doing another project and wanted to use the same logos, but with a different color on the new project.  These are circles with the logo etched out of the middle.  When I select a portion of the logo and click on similar, it selects the circle as a whole, but I can’t get it to deselect the middle, so when I try to bucket fill, it just gives me a circle.  Even if I do the object selection tool, it does the same thing.I’m self-taught and just learn things as needed, and forget them just as quickly, so this could be something super simple.  I just don’t want to have to recreate these again. Any help would be appreciated.

Noticed this new interface in the latest update. Current Version: 26.11OS: Win 11 Image=>Adjustments=>Brightness/Contrast or Exposure or Vibrance So far I only found these 3. It's quite shocking that it only allows me to set in adjustments of 1 and not 0.1... Using +1 already makes the photo super overexposed. The new coder must be a newbie. Hope it is fixed soon because are pretty commonly used items. Hope Adobe can fix this simple issue!

Preface: I am explicitly referring to the text boxes that are created when in ‘Prepare a form’ and not under ‘Edit”. Also, I apologize for any confusion in asking my question when it comes to correct terminology. I’ve attached a form that was able to accomplish what I’m trying to do, but I’m curious as to how they were able to do this and how I can replicate it myself without just copy and pasting the field from their form into mine. I am referring to the Vehicle Identification Number text box field, where they’re able to get more space inbetween each character/letter. Hope this makes sense and thank you in advance.

Trust me when I say I've tried EVERYTHING. This includes:clean installing Windows 11installing the latest studio driversinstalling older/factory driversusing Creative Cloud Removal Tool and reinstalling Photoshopincreasing the Performance settings to max (RAM usage, cache levels etc)laptop's cooling is perfect - vapor chamber heatsink, new thermal paste, doesn't get hot or throttleWindows performance modeturning off hardware acceleration (not a real fix) For reference: Intel i9-13900H, 64GB RAM, 1TB SSD (7000mb/s, brand new), Nvidia 3500 Ada 12GB  All of these only for Photoshop to run like a turtle. This is system wide - brush is laggy (it's not the smoothing setting), selections are laggy, creating shapes is laggy, scrolling/zooming is laggy etc. I have a PC with almost the same specs and same settings, and Photoshop runs fine. No issues there.

Many of the fonts that aren’t rendering appear to be non-Latin alphabets, but others, like Hoefler Text, don’t have anything “unusual” about them. Many of them are Apple system fonts so I can’t just go removing them.  The fonts render correctly in Font Book. And there are no errors when I verify them. I can’t figure out why they’re not working in Photoshop. Help?

Hello, I am writing a script to automatically perform a data merge on a template that contains a table of content that needs to be updated.I have written the following function for updating the TOC, which works fine: function updateTOCs(doc) { var TOC = doc.textFrames.itemByName("TOC"); if(TOC == "[object TextFrame]"){ TOC.select(); app.menuActions.item("$ID/UpdateTableOfContentsCmd").invoke();} else($.writeln("There is no text frame called TOC")); }However, it doesn't work when I iterate through the merged documents like so:for (var i = mergeDocs.length - 1; i >= 0; i--){ var openDoc = app.documents[i]; updateTOCs(openDoc);}This gives the error “Action is not enabled”.The TOC.select() seems to work fine. The only thing I can think of that might be a problem is that the app.documents[i] is not set to be the active document, would this matter? If so, how would I go about this? Or any idea what the problem could be otherwise? Chee

Hello,On 17 December 2025, I posted a question here in the Firefly community about the ‘commercially safe’ use of images generated in Adobe Firefly, and on 5 January 2026, I added images to the post.I never received a reply; instead, my post appears to have been deleted by administrators. Of course, I still have the notifications from ‘noreply@mail.community.adobe.com’. My questions: 1. Why was the post deleted? The subject was: “Fi” or “Cr” symbol in preview 2. Is there another way to contact Adobe employees directly? Kind regards

Hi,I’ve had the full creative cloud pro for years and finally realised I use maybe a handful of apps so I wanted to see if there was any way of bringing my monthly price down and losing some of the apps I never use.I’ve looked at the comparisons between CC Pro and Standard but it doesn’t mention some of the apps I use daily.I’m looking for a package that has PremiereMedia EncoderAdobe PodcastAdobe Fonts AcrobatAuditionAdobe Express. Can anyone confirm for me that I still get access to all the above on the CC Standard plan? Or can suggest a better package? ThanksNeil 

Today i became to know that more people has an issue with PS beta.It starts but not showing the splash screen and crashes.Window output logs:Toepassingsnaam met fout: Photoshop.exe, versie: 27.4.0.3383, tijdstempel: 0x6971398bNaam van foutmodule: Photoshop.exe, versie: 27.4.0.3383, tijdstempel: 0x6971398bUitzonderingscode: 0xc0000005Foutoffset: 0x000000000052acb3Foutproces-id: 0x5060Begintijd van foutieve toepassing: 0x1DC8FE12DE77E3DFaulting-toepassingspad: C:\Program Files\Adobe\Adobe Photoshop (Beta)\Photoshop.exeFaulting-modulepad: C:\Program Files\Adobe\Adobe Photoshop (Beta)\Photoshop.exeRapport-id: c9f14ce6-0adb-47df-9321-5676e2dd04c9Faulting-pakket volledige naam: Faulting-pakket-relatieve toepassings-id:   Adobe is for more then 5 months busy to investigate, and now they are telling me perhaps beter to re-install windows because they think it is an WIndows issue.i'm not agree with that solution. Are there people around who has the same issue or perhaps it is already resolved? 

Bonjour.Depuis hier, mes collègues et moi avons remarqué qu'on ne voit plus les aperçus des PDF quand on clique dessus, dans un dossier. Pourtant, l'option est bien activée et les autres formats continuent de s'afficher (ex: AI).   On remarque que c'est seulement pour les fichiers reçus par courriel et non ceux qu'on créés nous-mêmes. Il est écrit "Le fichier pour lequel vous tentez d'afficher un aperçu peut endommager l'ordinateur. S'il s'agit d'un fichier de confiance ou que vous connaissez la source, ouvrez-le pour afficher son contenu".   Ça semble être relié à une mise-à-jour (probablement de sécurité), mais je me demande si d'autres personnes ont le même problème et s'il y a une solution car c'est vraiment une fonction qu'on utilise constamment dans notre travail.   Merci d'avance! 🙂

My signature disappeared one day and now cannot upload a new jpg or png file to put my signature back in and have saved. Keep getting red box error message that my files are corrupt. I have macOS Tahoe 26.2.

So I have one layer and one composition in a certain project that have effects attached to them that I need to apply to MANY videos. The effect is not easy to make either, so I was hoping there would be a way to copy it from one project to the other. Some people suggested Ctrl+C Ctrl+V, but I am unable to open more than one after effects project at once. Also, importing the other AEP into my current one glitches it out severely, and I cannot get that to work. My composition imports properly (the one with the effects in it) as well as the full composition of the other video. However, the solids are placed into a folder, and when that folder is opened, it contains the solid from the composition (for the effect) and two adjustment layers that are just pure white. How can I simply copy these two objects from my initial project into my new one and retain the effects?Ethan

I have a MAC PRO 2010 with NVIDIA QUADRO K5000 and the last system it let me work in real time with cuda drivers aceleration is high Sierra and adobe premiere 2020 (14). I can't find the installer and the adobe support say the can have only version 15. I would like if anybody can send me the link to download the installer or adobe premiere 14.8 . Thanks

I am trying to extract only images and export them to JPG (from a PDF document). I am not trying to save PDF pages as images.In 2023, this seems to have become an impossible task. I actually need to ask for help in the forum, just to export images. Is this a bad joke? I have over 30 years of computer science experience and am struggle to export images from DC? Is it just me???I have searched past forum entries, but they all seem to relate to menu items I don't even see in the UI any longer. DC has been changed so many times, it has become very difficult to use.I finally figured out how to deactivate the "new" Adobe DC UI (which I found to be a terrifying experience). But after the switch, I still can't find that command?!?If I remember correctly, there used to be a feature "Extract images". Has Adobe removed that? If so why?Does anyone know why Adobe keeps changing things around? Is it company policy to confuse people? At Microsoft the basic commands have stayed the same in the UI sinc

지금까지 srt파일이 속을 썩인적이 없는데별안간 이렇게 나오네요이거 어떻게 해야해요???  번역하면,, 앞뒤영어 싹다 나옵니다.몇십개 안되면 하나하나 다 지우겠지만  871개는 못지우죠... 앞뒤 다 지우려면 1742개 인데..ㅠ.ㅠsrt파일 열번 다시해도 똑같이 저렇게 나옵니다.뭐가 잘못된걸까요?? 물론,,, 지금 문제가 이거하나가 아닙니다.다른문제도 있어서 (별안간 자동저장이 안됨)내일 어도비에 전화해서 폭탄을 터뜨릴 생각인데폭탄을 터트리기 전에 일단 여기에 물어보려구요...ㅠ.ㅠ  이젠 너무 지칩니다. 끊임없이 생기는 문제 문제들.....정말,,,,, 옮겨타야하나봐요.....ㅠ.ㅠ너무 지치네요 

Can someone please take a screencap of your "Default" workspace in Adobe After Effects. I think I may have overwrote mine when I was moving some panels around and accidently "Saved Changes to This Workspace." Just needing to check this against a clean copy. Thanks!   

Macbook Pro M1 Max, Apple Sequoia 15.1, PS 26.8.0  I just upgraded to PS 26.8.0. Now when I double click to open a photo, it remains in the background, covered by other windows. Why are my images not coming to the foreground when I open them? Is there a new setting I'm missing in PS 26.8.0?  Now every single time I open an image, I have to then click on that image once it's open for it to take focus. If it's completely hidden behind another window, I have to then close or move that window to see the image. The PS application itself takes focus as all the menus appear, but the image I double click to open remains behind whatever images and apps are opened. 

adobe Acrobat Proの体験版を申し込み、2週間以内の解約は無料との事で解約のためAccount→プラントお支払からのプラン管理を探しましたが見つかりません。解約はどこから行えばよいのでしょうか？ 

Currently looking for grasses brushes, but dk where to find them. Is there a place on Adobe I can view and download brushes? Would appreciate any suggestions.

In effect, I want to ‘grab’ all the contents of a page--text, pics, etc--and move it to the right or left 1/4”, without changing font size, text box size, etc whatsoever.  Just move it all as one big mass, so that after it’s moved, it still looks exactly like it did, just located 1/4” away.  It was suggested in another (now disappeared) post that I use the crop function, but that changes the page size, which I want to stay the same. Is there any way to move the margin over 1/4” or------???  Is it seriously just impossible to do this simple action in Acrobat??